“Brand Loyalty” Factor Scale
CL2. Products/services Bank Xs assets are of good quality. 11.89 12,633 .621 .854 CL3. Bank Xs products/services are very valuable. trust 11.76 12,083 .676 .841 CL4. Bank X provides provide great product/service features 11.87 12,079 .675 .841 CL5. Bank services Product X is very effective. 11.84 ...












