REFERENCES
1. Ministry of Science, Technology and Environment, (2001), "Research on implementing the High-Tech Development Fund in Vietnam", Ministry-level research project.
2. Prof. Dr. Le Van Tu, (2003), Stock market, Statistical Publishing House.
3. Hai Ly, (2003), "The second wave", Saigon Economic Times, p.40, issue 51, December 11, 2003.
Maybe you are interested!
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Experience in Limiting Risks in Banking Credit Activities of Some Countries in the World -
World economic fluctuations in the period 2007 - 2008 and their impact on Vietnam's import-export business activities - 12 -
Factors Affecting State Management of Capital Mobilization Activities Through Securities Issuance of Joint Stock Commercial Banks -
Factors Affecting Capital Mobilization Activities at Commercial Banks
4. Master Dang Thi Thu Hoai, (2003), Central Institute for Economic Management, “Venture investment and technology development in Vietnam. Current situation and some policy suggestions”, Institute-level scientific research topic.
5. CN Hoang Thi Hai Nhu, (2006), “Venture investment in some Asian countries and lessons for Vietnam”.

6. Master Nguyen Hung Cuong and Master Dinh The Hien, (February 2003), “Calling for venture capital for high-tech development”, Journal of “Research and Development”, pp.25 – 28.
7. Dr. Tran Thi Thai Ha, (2003), "Venture capital and the role of government in forming the venture capital market", Journal of "Economic Research" No. 305, October 2003, pp.40-49.
8. Th.s Nguyen Nghiem Thai Minh, (March 2005), “Venture Capital”, Economic Development Magazine, pp.12 – 13.
9. Pham Kim Loan, (September 1, 2006), “The operational efficiency of FDI funds and some solutions to attract FDI capital in Ho Chi Minh City”, Finance and Monetary Magazine, pp.28-29.
10. Finance and Monetary Magazine, “Venture capital - the driving force for high-tech industrial development”.
11. Finance and Monetary Magazine, “High-tech development venture capital funds in Vietnam: Which model is suitable?”
12. William L.Megginson – The University of Oklahoma, (December 31, 2001) “Towards a global model of venture capital?”
13. AVCJ (2007 - 2008), "The 2007 Guide to Venture Capital in Asia", Asian Venture Capital Journal No.4/2008.
14. Clement K.Wang (National University of Singapore), (2005), “ Defferences in the Government structure of Venture Capital. The Singapore Venture Capital Industry.
15. Rafiq Dossani & Martin Kenney, (Califorlia University), (June 6, 2002), “Creating an environment: Developing venture capital in India”.
16. Martin Kenney/Kyonghee Han/Shoko Tanaka, (2004), “The Venture Capital industries of East Asia: A report the World bank”.
17. Seunghun Lee, Seoul National University, (2005), “Implementation of the sources of finance in the Venture Capital industry”.
18.Dr. Alok Aggarwal, Chairman, Evalueserve Inc, (August 21, 2006), “Is the Venture Capital Market in India getting overheated?”.
19. Thomas Andersson & Glenda Napier, IKED - International organization for knowledge economy and enterprise development, (September 2007), “The roles of venture capital, Global trends and Issues from a Nordic perspective”
20. David Hornik, (January 5, 2008), “Venture capital in China”, Zero2IPO Research center.
http://www.nvca.org; http://pwcmoneytree.com; http://www.evca.org; http://www.avcj.com; http://svca.com; http://cvca.com; http://www.mof.org.vn; http://www.indialines.com http://www.mekongcapital.com
http://www.idg.com.vn http://www.dragoncapital.com http://www.asiaweek.com
http://www.financeasia.com/article.aspx?CIaNID=28435&CID=15 http://www.peacesoft.net/
http://www.fundingpost.com/venturefund/venture-fund-profile.asp?fund=142
APPENDIX
APPENDIX 1: CLASSIFICATION OF MAIN OPERATING FUNDS IN VIETNAM
1. Funds invest mainly in private equity
Mekong Enterprise Fund, Ltd of Mekong Capital (2002)
Mekong Enterprise Fund II, Ltd of Mekong Capital (2006)
Funds focused on technology and venture capital
IDG Vietnam Venture Capital Fund of IDG Germany (2004)
DFJ - VinaCapital LP of VinaCapital (2006)
2. Real estate investment fund
Indochina Land Holdings of Indochina Capital (2005)
VinaLand by VinaCapital (2006)
3. Funds investing in listed stocks, joint stock companies and opportunistic investments
Vietnam Enterprise Investments Ltd. (VEIL) by Dragon Capital (1995)
PXP Vietnam Fund Ltd (2003) of PXP Vietnam Asset Management Company
Vietnam Opportunity Fund of VinaCapital (2003)
Vietnam Growth Fund Limited of Dragon Capital (2004)
Vietnam Securities Investment Fund (VF1) of Viet Fund (2004)
Vietnam Emerging Equity Fund of PXP Vietnam Asset Management Company (2005)
Finansa's Vietnam Equity Fund (2005)
Prudential Vietnam Fund Management Company (2005)
Vietnam Dragon Fund of Dragon Capital (2005)
Vietcombank 1 Fund of Vietcombank Fund Management Company (2006)
Vietnam Investment Fund of BIDV - Vietnam Partners (2006)
Vietnam Holding Limited of Vietnam Holding Asset Management Company (2006)
Vietnam Growth Fund of Korean investment trust management company (2006)
Worlwide Vietnam Fund of Korean investment trust management company (2006)
Kamm Investment Holdings of Kamm Investment Company (???)
Vina Blue Ocean Fund of Golden Bridge Financial Group (2006)
JF Vietnam Opportunities Fund by Jardine Fleming (2006)
DWS Vietnam Fund of Deutsche Bank (2006)
Blackhorse Enhanced Vietnam Inc by Blackhorse Asset Management (2007)
DWS Vietnam Fund of Deutsche Bank (2007)
JF Vietnam Opportunities Fund of Jardine Flemings (2007)
Vietnam Lotus Fund of PXP Vietnam Asset Management (2007)
Indochina Capital Vietnam Holdings of Indochina Capital (2007)
Vietnam Azalea Fund of Mekong Capital (2007)
(Source: www.Mekongcapital.com )
APPENDIX 2
INVESTMENT ACTIVITIES OF SOME FUND MANAGEMENT COMPANIES
1. Mekong Capital Investment Fund Management Company
Mekong Capital was established in 2001 by individuals with extensive experience in investment management both in Vietnam and internationally, currently managing three investment funds:
Mekong Enterprise fund ltd: is a private equity fund established in April 2002, focusing on investing mainly in well-managed private enterprises in Vietnam. The Fund's net asset value reached approximately US$37 million as of June 30, 2007. The average annual revenue growth rate of the companies in which the Fund invested was 34.5% as of December 31, 2006. At the same time, the average annual profit growth of the companies in which the Fund invested was approximately 46.9% over the same period.
Mekong Enterprise fund II ltd : this fund has a value of 50 million USD, launched in 2006, focusing mainly on manufacturing, branding, distribution and retail. The fund invests in fast-growing Vietnamese private companies, with a typical investment size of about 4 million USD.
Vietnam Azalea fund limited: is an investment fund in equitized companies with a value of 100 million USD, launched in June 2007. The fund mainly invests in
into companies that were formerly state-owned enterprises, as well as participating in stock auctions.
shares of unlisted companies, with the expected investment size typically around US$5-10 million.
With approximately 50 full-time staff in its Ho Chi Minh City and Hanoi offices, Mekong Capital has one of the largest and most experienced private equity teams in Vietnam. Most senior positions in Mekong Capital are held by Vietnamese, who are also shareholders of Mekong Capital.
Mekong Capital is an active investor that strives to add significant value to the companies it invests in. In particular, the fund supports construction companies.
management team, improved financial reporting systems and increased operational efficiency - all of which are aimed at faster growth and successful listing of companies' shares on the stock exchange.
Investment target: Mekong Capital focuses on investing mainly in companies related to manufacturing, branding, distribution and retail. Therefore, Mekong Capital develops core competencies in areas that help create value for these groups of companies, such as: Six Sigma, Lean manufacturing, brand management, sales management, information collection, activity-based costing, production planning, production management, material requirements planning, etc. This also reflects the experience of Mekong Capital's team members, many of whom have senior management experience at multinational companies in Vietnam.
It can be seen that Mekong Capital is a quite successful investment fund and has contributed a lot to the development of enterprises. However, according to the general definition, Mekong Capital is just a normal investment fund, or a securities investment fund, not really a venture capital fund.
2. Investment activities of Dragon Capital fund
Dragon Capital is a professional investment management company that was first established in Vietnam and after a long time of being associated with the Vietnamese market, what it has gained is even more in terms of profit. Dragon Capital was established in 1994. In 1996, Dragon Capital established the VietNam Enterprise Investment LTD (VEIL) fund with a capital of only 16 million USD, which has now increased to 500 million USD. In the group of stocks that VEIL owns, there are leading names in the Vietnamese business world such as Sacombank and Vietnam Electronics and Refrigeration Engineering Corporation. Sacombank's shares have increased in price at least 5 times since VEIL bought shares of this bank in 2000. The total value of ACB bank shares owned by VEIL has increased 10 times, from 8 million USD to 80 million USD within 10 years from 1996 to present. VEIL's banking investments account for one-third of the fund's total assets. In addition to financial lenders, VEIL's preferred investment targets include insurance, transportation, healthcare, natural resources and manufacturing companies.
consumer goods business. The value of 24% of shares in Vietnam Electronics and Refrigeration Corporation owned by VEIL increased 5-6 times in the period from 1997-2006. VEIL has a profit margin of up to 88% since the beginning of the year after failing in the first six years of participating in the Vietnamese stock market. At that time, Scriven's fund lost up to 1/3 of its total assets. Now, Dragon Capital - the No. 1 securities investment firm - after the Government in Vietnam is managing assets worth up to 860 million USD, including shares of more than half of the companies listed on the exchange, which is only 6 years old.
In addition to the above items, Dragon Capital also operates the Vietnam Growth Fund Ltd. (260 million USD) and Vietnam Dragon Fund (100 million USD) with total asset value of about 1 billion USD. It can also be seen that in the investment portfolios of investment funds under the management of Dragon Capital, the "risky" nature of the investment items is not very clear. Mr. Dominic Scriven himself also stated that the Vietnamese market is not really attractive and trustworthy for investment funds to carry out risky investment projects, so it is difficult to say that these are real venture capital funds, but only semantically.
3. Investment activities of Vina Capital fund
Vina Capital is a professional fund management company, one of the leading investment management units in the UK (100% invested capital from British Virgin Islands of the United Kingdom). Until mid-2006, Vina Capital only managed 2 funds, VietNam Opportunity Fund (VOF) and Vina Land, but up to now, it has increased to 6 funds with total assets of about 2 billion USD.
Vietnam Opportunity Fund: This fund is holding a capital of 839 million USD, the most active fund in Vietnam today.
VinaLand: Real estate investment fund, holding capital of 633 million USD, established to invest in opportunities in the real estate business. The fund has been listed on the London Stock Exchange.
Vietnam Infrastructure: Currently holding assets of up to 401 million USD, established with diversified investment goals such as infrastructure, infrastructure-related assets in Vietnam and Southeast Asian countries.
DFJ VinaCapital LP (DFJV) is a venture capital fund specializing in providing capital and investing in newly established private companies in the fields of information technology such as Internet, media communications, Wireless, Software, software outsourcing, semiconductors, infrastructure, and life sciences.
Corporate Finance: Specializes in investing in finance.
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![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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