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The Thesis Uses Some Of The Following Research Methods


- Regarding research space: The scope of the thesis survey and research is a number of Corporations, such as: Northern, Central and Southern Power Corporations; Hanoi and Ho Chi Minh City Power Corporations; a number of schools and vocational training facilities in Electricity under EVN.

- Regarding research time: The thesis focuses on evaluating training quality in the period 2005-2010 and proposing solutions to improve training quality for the period 2011-2015 and up to 2020.

4. Research overview

4.1. Foreign research

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There are many foreign studies related to the quality of vocational training, but they mainly focus on issues of reforming the vocational training system and improving the quality of human resources to solve the problem of labor supply of the country's technical workers in the period of industrialization and modernization of the country. Typical research works include the following:

- The report: "Reforming Education and Vocational Training" of the World Bank, has summarized the experiences of countries divided into different groups, such as underdeveloped countries, developed countries and transition countries. The report has made proposals in solving the problem of reforming the current vocational education system to suit the needs of the labor market. Training what the market needs, the quality of vocational training must be suitable to the technological development of each country. Each country, each economy has different specific conditions, so there are different lessons on reforming the vocational training system. In particular, the report mentions different policies and models of economies in solving the relationship between training and the labor market.

The Thesis Uses Some Of The Following Research Methods

- Asian Development Bank (ADB) with the report "Technical Education and Vocational Training" in 1990; The report pointed out the functions and characteristics of the vocational training system, the policies of countries in vocational training. Pointed out that vocational training meets the needs of different economic sectors in the economy; a point


The importance of this Report is that it has gone into depth in analyzing the structure of the education and vocational training system with the experience of many countries with different vocational training models.

- Donal L. Kirkpatrick (1998) researched and proposed a "Model of training program evaluation with 4 levels", with basic arguments and theories on evaluating the quality of training programs with 4 levels of learners.

Based on the development of Kirppatrick's evaluation method, the author conducted a survey to evaluate the training quality of Industrial Electricity Engineering at Vietnam Electricity Group.

4.2. Some domestic studies

- Le Khac Doa's doctoral thesis (1989) on "Improving the vocational training system in Vietnam" studied and proposed to improve the vocational training system in Vietnam. The author believes that it is necessary to have a standardized vocational training system with a unified organizational model and operating regulations in order to improve the quality of vocational training in Vietnam.

- Associate Professor, Dr. Pham Thi Thanh chaired the ministerial-level project "Research on training university lecturers and vocational teachers" which pointed out the weaknesses and shortcomings in pedagogical methods in teacher training and development in the 90s of the last century;

- Engineer Ta Sy Thai (2000) with "Standardizing the training program for electrical engineers", focused on solving the problem of orientation for building a long-term 2-year training framework program for electrical engineers.

- Associate Professor, Dr. Thai Ba Can (2004) with the research "Proposing a method to evaluate training quality with internal effectiveness evaluation (evaluation of degrees, score results); and external effectiveness evaluation (time in employment, career success)", has put forward the viewpoint that the evaluation of the training quality of the School is not only based on training degrees, but also must be based on the results of whether or not the trained workers can find a job suitable for the profession they have been trained in.


- Doctoral thesis of Tran Khac Hoan (2006) on "Combining training at school and enterprises to improve the quality of vocational training in Vietnam in the current period". The author believes that there needs to be a connection between schools and enterprises in vocational training, helping to interact and support each other in training between theoretical teaching and practice.

- Dang Ngoc Lam (2007) with the work: "Research on building standards for CNKT ranks of occupations in power companies under EVN", has provided specific regulations on responsibilities, knowledge, and qualifications for CNKT of occupations. This set of standards has helped the human resource management levels of the Group have a basis to compare standards in meeting the necessary and sufficient conditions for each worker title, thereby having orientation for studying, practicing and improving professional qualifications as well as skills.

- Resolution No. 27-NQ/TW (2008) of the 7th Conference of the Party Central Committee (10th tenure) on "Building a contingent of intellectuals in the period of promoting industrialization and modernization of the country" mentioned the concretization and effective implementation of the Party and State's policies on education and training innovation; focusing on innovation of program content, teaching methods, improving the quality and efficiency of all levels of education; especially attaching importance to vocational training associated with the needs of learners and social needs.

- The Ministry-level project of the General Department of Vocational Training according to Decision No. 192/QD-TCDN, dated September 25, 2009, "Research and proposal to build a framework program for College and Secondary level". This is a project that has standardized the framework programs for long-term training of technical and vocational staff (2 years of intermediate level, 3 years of college level).

- Bui Ton Hien (2009) with the research results "Employment of workers through vocational training in Vietnam", pointed out that the employment factor after training has a great impact on the quality of vocational training.

- Le Quang Son (2009) with the research "Experiences of the United States, China, Singapore, and Japan on vocational training policies, including training


"creating CNKT" has pointed out the importance of the state's macro policies on vocational training.

When researching on training and developing human resources and technical staff at Vietnam Electricity Group; the author had the opportunity to access and research a number of specific scientific topics at the Group level:

- The latest is the Project: "Training and human resource development plan of Vietnam Electricity Group for the period 2008-2010, expected to 2015". This project has proposed solutions and orientations for building a human resource plan for the entire staff of the Electricity industry.

Thus, although there have been studies on technical worker training, have pointed out factors affecting vocational training for technical workers, have proposed and implemented tasks to improve technical worker training, such as building a framework program for vocational training; pointing out the importance of unifying the organizational model in the management of vocational education and training system and employment for workers; pointing out methods to improve the quality of teaching staff and vocational training... but there has not been any study that systematically and specifically examines the quality of technical worker training in a specific industry, especially the Electricity industry of Vietnam.

From the above research results, combined with the practical work and scientific research of the Vietnam Electricity industry, the author realized that it is necessary to have a research project to objectively and comprehensively evaluate the quality of technical training of the Vietnam Electricity industry, through specific studies of the situation of EVN, on the basis of scientific arguments to clearly see the factors affecting the quality of technical training of the Vietnam Electricity industry; thereby proposing solutions to improve the quality of technical training of the Vietnam Electricity industry to meet the requirements of the tasks in the new situation.

These are the contents that need to be further seriously studied, in order to improve the training and development of human resources in the electricity industry of Vietnam.


5. Research subjects

The thesis mainly focuses on studying the quality of training of industrial electricity technicians at some vocational training schools and some vocational training programs in the corporations of Vietnam Electricity Group.

6. Research methods

6.1. Methodological basis

Training is a process of converting inputs into outputs. The training cycle can be illustrated in the figure below:



Input

- Budget

- Training regulations

- Management staff

- Lecturer

- Course

- Method

- Vehicle

- Students

CONTENT

DESIGN

COMMUNICATION


Output

Number of graduates

- New knowledge, skills and attitudes

- Changing behavior at work

- Work results

- Impact on the organization


The output of training reflects the quality of the training program. From the current state of EVN's technical training, it is necessary to evaluate the training results in a practical way, through measurable criteria that directly serve the work of the trainees.

The thesis uses the training program quality assessment model proposed by Kirkpatrick. It can be briefly described as follows:

Level 1. Reaction

Level 1 measures learner satisfaction with the training program, the measurement criteria are usually content, lecturers, and learning activities. Level 1 assessment is usually conducted at the end of the training program with a survey or interview.


Level 2. Learning

Level 2 measures the knowledge, skills, and attitudes that learners have acquired through the training program. Level 2 assessment criteria focus on learners’ retention of what has been learned in the program. Level 2 assessments are typically surveys, tests, or interviews conducted at the end of the training.

Level 3. Behavior

The goal of level 3 assessment is to measure changes in work behavior after trainees have been trained. In other words, level 3 provides some indicators showing which knowledge, skills and attitudes the trainees have applied in the course to their actual work and improved the quality of their work. Level 3 assessment is much more difficult than the previous 2 levels, because in reality, the working environment/conditions are important factors influencing the application of knowledge/skills/attitudes that trainees have acquired in their actual work. To most accurately assess level 3, it is necessary to expand the assessment objects, not only including trained trainees, but also related people such as direct managers of the trainees. Comparison of work results before and after training also needs to be done to clarify the level of influence of the training program on changes in trainees' work results.

Level 4. Results

The goal of level 4 evaluation is to measure the impact of the training program on the trainees’ organization. Level 4 measurement involves assessing the organization’s capabilities before and after the training program. It is difficult to accurately assess level 4 because organizational effectiveness depends on many factors that are difficult to separate. Therefore, level 4 evaluation is usually conducted only in the form of interviews with the organization’s management and measures qualitative criteria about the organizational change that resulted from the trainees participating in the training program.


6.2. The thesis uses the following research methods:

- Statistical methods, document review, inheriting domestic and foreign research results related to research content.

- Practical survey method, in-depth interview to evaluate unclear issues while using questionnaire.

- Methods of generalization, induction, interpolation, comparison... and quantitative calculations.

7. Contribution of the thesis

7.1. About theory


From the general theory of training quality, the thesis has presented a viewpoint on the quality of training of technical workers (CNKT) in the Electricity industry and pointed out the criteria reflecting the quality of CNKT meeting the requirements of the Electricity industry, specifically: (1) Through standard training from the Electricity industry vocational training school, having professional knowledge and skills that meet the standards of workers. (2) Industrial style; absolutely comply with labor discipline, strict procedures and regulations of the Electricity industry. (3) Have good health, meet the requirements of the specific working environment of the Electricity industry. (4) Understand and implement corporate traditions and culture; ethics, healthy lifestyle. (5) Have the ability to adapt, work independently and coordinate with teammates in labor.

The thesis has introduced some quantitative models for assessing training quality and pointed out the use of Donald L. Kirkpatrick model to propose a model for assessing training program quality, which is to assess the training cycle from input quality to output results and post-training effectiveness. Using the training quality assessment model according to the cycle is to model the relationships between variables reflecting the quality of training and factors affecting the quality of training, measuring and assessing the level of influence of those factors on the quality of training.

7.2. In practice

The study has shown that the characteristics of the electricity industry affect the quality of CNKT training and the factors that ensure the quality of CNKT training.


Electricity includes: (1) Training goals and strategies linked to the development goals of enterprises, industries, society and international integration. (2) Appropriate and synchronous training management model with a combination between enterprises and schools in training, especially from the vocational training stage. (3) Institutionalizing the training of technical workers. (4) Standardizing the team of leaders, training managers, lecturers and practice instructors. (5) Appropriate investment and financial investment attraction mechanisms , with the participation of 3 parties: State - Enterprises - Schools. Encouraging socialization to attract economic sectors and resources to participate in technical labor training.

Combining practical analysis and research on technical worker training in some countries to improve the quality of technical worker training to meet the requirements of the country's industrialization and modernization, including the Electricity industry, the thesis recommends a number of solutions to contribute to improving the quality of technical worker training not only for the Electricity industry, but also for other industries.

8. Structure of the thesis

In addition to the introduction, conclusion, list of references and appendices, the main content of the thesis is structured into 3 chapters, as follows:

Chapter 1. THEORETICAL AND PRACTICAL BASIS OF TECHNICAL WORKER TRAINING

Chapter 2. CURRENT STATUS OF TRAINING QUALITY OF ELECTRICITY INDUSTRY TECHNICAL WORKERS OF VIETNAM ELECTRICITY GROUP

Chapter 3. SOLUTIONS TO IMPROVE THE TRAINING QUALITY OF TECHNICAL WORKERS IN VIETNAM'S ELECTRICITY INDUSTRY

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