Statistical Table of Political Theory Level of Officials of Public Service Units under Dak Lak Provincial Department of Health in 2020

According to statistics in Table 2.3, the number of people holding the second-class job title is 85 people, accounting for 1.4%, the number of people holding the third-class job title is 2,235 people, accounting for 36.5%, and the number of people holding the fourth-class job title is 3,801 people, accounting for 62.1%. Through that, we can see that the high rate of fourth-class job titles shows the difficulty in standardizing civil servants.

According to political theory level: This is the basis for determining unified political theory standards in the Party.

Table 2.4: Statistical table of political theory level of civil servants of public service units under the Department of Health of Dak Lak province in 2020

Political theory level

Bachelor, High

grant

Intermediate

Primary

Not yet dug

create

Number

People

Proportion

(%)

Number

People

Proportion

(%)

Number

People

Proportion

(%)

Number

People

Proportion

(%)

Official

1.29

169

2.76

629

10.27

5243

85.68

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1.29

2.76

10.27

85.68

Source: Report on quantity and quality of civil servants from 2020 of Dak Lak Provincial Department of Health

Bachelor, Advanced Intermediate

Primary

Untrained

Unit: %

Chart 2.2: Political theory level of officials of public service units under the Department of Health of Dak Lak province in 2020

Source: Report on quantity and quality of civil servants from 2020 of Dak Lak Provincial Department of Health

From Table 2.4, it can be seen that the public service units under the Department of Health of Dak Lak province have 79 officials (This is the number of officials with positions, doctors in the service units) with advanced political theory qualifications, accounting for 1.29%, 169 officials with intermediate political theory qualifications, accounting for 2.76%, the rate of primary and untrained officials accounts for a high rate of 95.95%. This shows that the political theory level for health sector officials has not been ensured and balanced appropriately. To ensure the capacity, qualifications, and standardization of officials as management staff, it is necessary to pay more attention to training and fostering political theory qualifications. Improving political theory qualifications is also an urgent matter to foster ethical, revolutionary, and political factors in the ideology of the staff.

About applied computer skills:

Table 2.5: Statistics on applied computer skills of civil servants of public service units under the Department of Health of Dak Lak province in 2020

Computer skills

Intermediate and above

Certificate

Untrained

Number

People

Proportion

(%)

Number

People

Proportion

(%)

Number

People

Proportion

(%)

Official

1.16

3926

64.16

2123

34.68

Source: Report on quantity and quality of civil servants from 2020 of Dak Lak Provincial Department of Health

1.16

34.68

64.16

Intermediate or higher Certificate

Untrained

Unit: %

Chart 2.3: Computer application level of civil servants of public service units under the Department of Health of Dak Lak province in 2020

Source: Report on quantity and quality of civil servants from 2020 of Dak Lak Provincial Department of Health

The IT level of the staff basically meets the requirements of the job position with the number of staff with certificates and intermediate level or higher accounting for 65.31%. However, there is still a large number of untrained staff accounting for 34.68%, which also affects the ability to complete the job.

Currently, performing professional tasks mostly requires the use of computers such as mapping social insurance data, registering for medical examinations, ordering medical examinations, making medical records, etc. Working time on computers takes up most of the day. From reality, we see that when recruited, each civil servant needs to meet the level of computer skills corresponding to the job position, but in the process of performing professional tasks, civil servants still lack a lot of computer skills. For example, the way to use computers safely, the skills of interaction and computer maintenance are not high, and there are limitations in detecting and fixing basic errors in the program.

About foreign language and ethnic language proficiency:

Table 2.6: Statistics on foreign language proficiency of civil servants of public service units under the Department of Health of Dak Lak province in 2020

Foreign language proficiency

University degree or higher		Certificate		Untrained
Number	Rate (%)	Number	Rate (%)	Number	Rate (%)
Official	14	0.23	3843	62.79	2263	36.98

Source: Report on quantity and quality of civil servants in 2020 of Dak Lak Provincial Department of Health.

The number of trained officials is 63.02%, the number of untrained officials is 36.98%. This shows that the foreign language proficiency of officials is not yet fully synchronized. Dak Lak province is a Central Highlands region, the majority of the population is Kinh and ethnic minorities, so the requirement to use foreign languages is very limited and not necessary. Foreign language proficiency is used to supplement recruitment conditions and standards, so today the importance of using foreign languages is not considered important.

Table 2.7: Statistics on ethnic language proficiency of civil servants of public service units under the Department of Health of Dak Lak province in 2020

Language proficiency

race

With certificate

Use communication

Untrained

Number

Rate (%)

Number

Rate (%)

Number

Rate (%)

Official

282

4.64

5838

95.36

Source: Report on quantity and quality of civil servants in 2020 of Dak Lak Provincial Department of Health.

According to the General Statistics Office, as of April 1, 2019, Dak Lak province has 1,869,322 people, with 49 ethnic groups currently residing in the area, the largest being the Kinh ethnic group accounting for 64.3%, followed by the Ede ethnic group accounting for 18.79%. Through table 2.7 above, the number of civil servants with ethnic language certificates accounts for 4.64%, the number

The amount of language used for communication is 0. People who come to see a doctor, receive medical treatment and carry out administrative procedures are mostly ethnic people who use Kinh language, so the current communication requirements can basically be met. However, to improve the communication capacity of civil servants, it is necessary to further train the ability to communicate in ethnic languages.

Regarding training and development:

In recent years, with the attention and direction of the Provincial Party Committee, the Provincial People's Committee, the Ministry of Health, the Ministry of Education and Training and related departments and branches, training facilities, training and fostering of medical human resources have always been concerned and achieved many achievements, contributing significantly to improving the quality of protection, care and improvement of people's health. Dak Lak province has focused on developing training and fostering for cadres, civil servants and public employees and has specific documents such as: Resolution No. 143/2014/NQ-HDND, dated December 23, 2014 of the Provincial People's Council on policies to support postgraduate training; transfer and rotation of cadres, civil servants and public employees; Resolution No. 10/2018/NQ-HDND of the Provincial People's Council dated December 6, 2018 on regulations on expenditure levels for training and fostering cadres, civil servants and public employees in Dak Lak province; Decision No. 06/2016/QD-UBND dated February 22, 2016 of the Provincial People's Committee on detailed regulations for the implementation of Resolution No. 143/2014/NQ-HDND.

Table 2.8: Statistics on the number of cadres, civil servants and public employees trained and fostered in 2020 by the Dak Lak Provincial Department of Health.

Total	Divide
Total	In water	In there: Female	Outside water	In that: Female
A	1=(2+4)	2	3	4	5
Total

1. According to the content, training program

create, nurture


a) Expertise
- Dr.	13	13	2
- Master	55	55	25
- University	286	286
- College	107	107
- Intermediate	0
b) Political theory	0
- High-class	0
- Intermediate	44	44
- Elementary	0
- Compensation	180	180
c) National knowledge room and security	0
d) State management	0
- Senior Specialist	2	2
- Chief Specialist	6	6
- Specialist	15	15	7
- Officer	0
3. Funding sources training	0
- Budget	4,520	4,520
- Out of budget	4,009	4,009

Unit: people

Source: Report on quantity and quality of civil servants in 2020 of Dak Lak Provincial Department of Health.

We can see that the training and fostering of medical staff is increasingly concerned, promptly meeting the functional requirements in diagnosis, treatment and prevention. Training work, gradually improving the quality of the staff according to the structure of ranks and professional titles; gradually improving professional qualifications, management capacity, practical skills to meet the needs of protecting, caring for and improving people's health. The work of selecting civil servants and public employees for training and fostering is carried out on the basis of improving the quality of training, in accordance with the planning, in accordance with expertise, profession, suitable for job positions, paying attention to postgraduate training, specialized professional titles. Training and fostering of medical staff, gradually improving the quality according to professional titles, promptly meeting the functional requirements in diagnosis, treatment and prevention.

The addition of medical personnel with university degrees, especially those with general practitioner degrees or higher, has not been able to meet the needs of the province's economic and social development; medical examination and treatment facilities are always overloaded. On the other hand, the strong development of the private health system has led to a number of highly qualified staff (mainly doctors) leaving the industry, so the work of training, fostering and developing high-quality medical human resources still faces many limitations.

Some affiliated public service units exercise autonomy and are financially responsible, while the funding for training and development is very low; training and development funding is mainly paid for those sent for postgraduate training; for civil servants who attend college or university (not supported by the project), individuals pay for their own training costs. There are still many cases of going to school to cope with the requirement of standardizing civil servants according to professional titles. The use of training and development funding is not reasonable and there is no close coordination between management agencies at all levels. Training and development work in some units is not linked to planning and is still cumbersome.

In terms of structure, there is no attention paid to the actual capacity of civil servants and no effective long-term training plan has been developed.

2.2.3. About skills

In the past, medical staff who have direct contact with patients have fully implemented the industry's regulations on skills during professional practice. This has limited the occurrence of frustrations and medical accidents during the process of patient care.

Specifically: Strictly implement the ethical standards of medical workers; fully perform the obligations of civil servants; wear blouses and name tags; Strictly and seriously comply with professional regulations in medical examination and treatment; Have ethics, personality and a healthy, pure lifestyle of a socialist physician; Understand and grasp the psychological developments of patients and their families during the medical examination and treatment process; Love patients, consider patients as family members, and do not refuse to help patients.

Strive to learn and improve skills and experience from previous generations and from medical staff at higher levels. Seriously learn when participating in consultations and working with leading leaders in the industry. When using modern techniques and science in care, always ensure safety, dignity and human rights. Always attach personal responsibility and obligation to practice and regularly improve professional qualifications through continuous learning.

In addition to the above achievements, there have also been many negative events such as: The problem of giving envelopes to get better hospital rooms, better care, more attention, and earlier surgery.... This incident still happens regularly as a matter of course, perhaps also originating from the psychology of the patients and their families, so it has inadvertently hindered the process.

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