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State management of business activities of non-life insurance enterprises in Vietnam - 22



REFERENCES


VIETNAMESE DOCUMENTS

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1. Le Thi Kim Anh & Huynh Van Thai (2016), “Applying the IPA model to evaluate the quality of banking services of individual customers”, Banking Technology Magazine , No. 120.

2. Bao Viet Securities (2018), “Insurance industry 2018: Foreign investors' participation will help the market continue to improve”

State management of business activities of non-life insurance enterprises in Vietnam - 22

3. Ministry of Finance (2017), Circular 50/2017/TT-BTC guiding the implementation of Decree 73/2016/ND-CP , Hanoi.

4. Ministry of Finance (2014), Circular 195/2014/TT-BTC on assessment and classification of insurance enterprises , Hanoi.

5. Ministry of Finance (2011), “ Project on restructuring insurance enterprises” , Hanoi.

6. Ministry of Finance (2011), Vietnam Insurance Market in 2010 , Finance Publishing House, Hanoi.

7. Ministry of Finance (2012), Vietnam Insurance Market in 2011 , Finance Publishing House, Hanoi.

8. Ministry of Finance (2013), Vietnam Insurance Market in 2012 , Finance Publishing House, Hanoi.

9. Ministry of Finance (2014), Vietnam Insurance Market in 2013 , Finance Publishing House, Hanoi.

10. Ministry of Finance (2015), Vietnam Insurance Market in 2014 , Finance Publishing House, Hanoi.

11. Ministry of Finance (2016), Vietnam Insurance Market in 2015 , Finance Publishing House, Hanoi.

12. Ministry of Finance (2017), Vietnam Insurance Market in 2016 , Finance Publishing House, Hanoi.

13. Ministry of Finance (2018), Vietnam Insurance Market in 2017 , Finance Publishing House, Hanoi.

14. Government (2016 ), Decree 73/2016/ND-CP detailing the implementation of the Law on Insurance Business and the Law amending and supplementing a number of articles of the Law on Insurance Business , Hanoi.

15. Government (2017), Decree No. 48/2017/ND-CP regulating administrative sanctions for violations in the fields of insurance business and lottery business , Hanoi.

16. Government (2011), Decision 315/2011/QD-TTg on pilot implementation of Agricultural Insurance , Hanoi.

17. Government (2018), Decree No. 23/2018/ND-CP on fire and explosion insurance , Hanoi.


18. Government (2018), Decree No. 58/2018/ND-CP on agricultural insurance , Hanoi.

19. Government (2014), Decree No. 67/2014/ND-CP on fisheries insurance , Hanoi.

20. Government (2012), Decision No. 193/QD-TTg dated February 15, 2012, “ Orientation for development of Vietnam's insurance market to 2020” , Hanoi.

21. Government (2012), Decision No. 242/QD-TTg dated February 28, 2019, “ Project on restructuring the securities market and insurance market to 2020 and orientation to 2025” , Hanoi.

22. Department of Insurance Management and Supervision (2016) , Report on the implementation of the insurance market development strategy for the period 2010-2015, Hanoi.

23. Insurance Management and Supervision Department (2018), Summary report on the implementation of the Law on Insurance Business

Insurance business period 2000 - 2017, Hanoi

24. Hoang Manh Cu (2007), “ Financial solutions to promote the development of the insurance market in Vietnam”, PhD thesis, Academy of Finance, Hanoi.

25. Hoang Manh Cu (2012), “Limitations in setting up insurance reserves in Vietnam today”, Journal of Financial and Accounting Research, No. 4, pp. 21-23.

26. Hoang Manh Cu (2012), “Provision for technical reserves in non-life insurance enterprises in Vietnam today”, Journal of Financial and Accounting Research , No. 6.

27. Nguyen Quang Dong (2003), Lecture on Econometrics , Statistical Publishing House, Hanoi.

28. Trinh Thi Xuan Dung (2012 ), Solutions for developing non-life insurance market in Vietnam , PhD thesis, National Economics University, Hanoi.

29. Tran Hung Dung (2009), “ Solutions to improve the efficiency of insurance premium use of Vietnamese non-life insurance enterprises ”, PhD thesis, Academy of Finance, Hanoi.

30. David Bland (2004), “ Principles and Practice of Insurance” , Finance Publishing House, Hanoi.

31. Nguyen Van Dinh (2012), Insurance textbook , National Economics Publishing House, Hanoi.

32. Nguyen Thi Thu Ha (2015), "Profiteering in non-life insurance business in Vietnam today" , Scientific research topic at Academy level, Academy of Finance, Hanoi.

33. Nguyen Thi Thu Ha (2016), “ Internal control system in non-life insurance enterprises in Vietnam today” , PhD thesis, Academy of Finance, Hanoi.

34. Nguyen Thi Thu Ha & colleagues (2017), “Internal inspection and control of non-life insurance enterprises in Vietnam” , Scientific research project at the academy level, Academy of Finance, Hanoi.



35. Trinh Huu Hanh (2012), “ Method of assessing financial capacity of SMEs in Vietnam today”, PhD thesis, Academy of Finance, Hanoi.

36. Hoang Tran Hau (2002), “ Solutions to improve the efficiency of using idle capital of state-owned insurance enterprises in Vietnam in the context of transition to a market economy”, PhD thesis, Academy of Finance, Hanoi.

37. Hoang Tran Hau (2010), Textbook of financial analysis of insurance companies ,

Financial Publishing House, Hanoi.

38. Hoang Tran Hau & Dr. Hoang Manh Cu (2011), “Solutions to improve the effectiveness of State management and supervision of the insurance market in Vietnam”

39. Hoang Tran Hau & Nguyen Tien Hung (2013), “Financial safety supervision for insurance enterprises in Vietnam”, Development and Integration Journal , No. 11, pp. 4-7.

40. Nguyen Quang Hien & Pham Thi Huyen Trang (2017), “Improving the policy

Risk management at SMEs” , Finance Magazine, No. 10.

41. Dinh Cong Hiep (2014), “ Developing Vietnam’s non-life insurance market in the context of international economic integration” , PhD thesis, Hanoi Academy of Finance.

42. Dinh Cong Hiep (2018), “Development trends of Vietnamese non-life insurance enterprises to 2020” , Vietnam Insurance Association, Hanoi.

43. Le Cong Hoa & Le Chi Cong (2012), “Application of IPA method to evaluate the quality of mobile phone network services in Vietnam”, Economic Development Journal , No. 265, pp. 3-11.

44. Nguyen Tien Hung and Vo Dinh Tri (2010), “Financial safety supervision for insurance enterprises: Model of developed markets and application in Vietnam”, Development and Integration Journal , No. 8, pp. 11-15.

45. Doan Thi Thu Huong (2014), “Risk management in non-life insurance business in Vietnam” , Scientific research topic at Academy level, Academy of Finance, Hanoi.

46. ​​Trinh Chi Mai (2013), “ Investment performance of Vietnamese non-life insurance enterprises” , PhD thesis, Hanoi National Economics University.

47. Trinh Chi Mai (2011), “Investment activities and financial security of non-life insurance enterprises in Vietnam”, Journal of Economics and Development , No. 167.

48. Nguyen Thanh Nga (2015), “ Supervision of non-life insurance market in Vietnam” , PhD thesis, Academy of Finance, Hanoi.

49. Doan Minh Phung (2010), Non-life insurance textbook , Finance Publishing House,

Hanoi.



50. Doan Minh Phung & colleagues (2015), “Non-life insurance business efficiency of top insurance companies in Vietnam” , Scientific research project at Academy level, Academy of Finance, Hanoi.

51. Nguyen Huy Phuong & Luu Tien Thuan (2013), “Solutions to improve the quality of tourism services in Hau Giang”, Can Tho University Journal of Science , No. 25, pp. 45-51.

52. S. Chiavo - Campo, PSA Sundaram, Asian Development Bank (2003), “Serving and Maintaining: Improving Public Administration in a Competitive World” , National Political Publishing House - Truth, Hanoi.

53. Nguyen Dinh Tho (2011), Scientific research in business: Design and implementation , Labor - Social Publishing House.

54. Hoang Trong & Chu Nguyen Mong Ngoc (2008), Analyzing research data with SPSS , Hong Duc Publishing House, Hanoi.

55. Pham Dinh Trong (2012 ), "Insurance fraud in Vietnam - Risks and solutions" , Ministry-level scientific research project, Ministry of Finance, Hanoi.

56. Ho Cong Trung (2015), “ Development of non-life insurance activities in Vietnam” , PhD thesis, National Economics University, Hanoi.

57. Ngo Viet Trung et al. (2015), “ Management and supervision of insurance intermediaries in Vietnam” , Ministry-level scientific research project, Ministry of Finance, Hanoi.

58. Nguyen Anh Tu (2015), “ State management of publishing activities” , PhD thesis, National Economics University, Hanoi.

59. Dao Anh Tuan (2012), State management of e-commerce , PhD thesis, National Economics University, Hanoi.

60. National Assembly (2000), Law on Insurance Business No. 24/2000/QH10 , Hanoi

61. National Assembly (2010), Law on Insurance Business Amendment No. 61/2010/QH12 , Hanoi

62. https://webbaohiem.net/moi-gioi-bao-hiem-tang-toc.html

63. https://webbaohiem.net/co-cau-lai-thi-truong-bao-hiem-phi-nhan-tho-giam-thieu-rui-ro-truc-loi-bao-hiem.html​


ENGLISH DOCUMENTS

64. CEA (2006), Solvency II Introduction guide .

65. Pham Khac Dung (2007), Deregulation and productivity of the Vietnamese insurance industry.

66. Earst & Young (2018), “Global insurance trends analysis 2018”

67. Masters & Dupont (2002), Insurance companies: waking up to international standards.

68. MBS Equities Research (2017), “Non-life insurance industry”


69. Monika Wieczorek-Kosmala (2016), Non-life insurance markets in CEE countries, Journal of Economics and Management.

70. Karl & Holzheu & Raturi (2003), Capital Markets and Insurance Cycles.

71. The Geneva Assosciation (2010), Systemic Risk in Insurance .

72. Martilla, JA, & James, JC(1997), “Importantice – Performance Analysis” , Journal of Marketing , 41 (1), 13-17.

73. Slack, N. (1991), “The Importance – Performance Matrix as a Determinant of Improvement Priority”, International Jornal of Operations & Production Management , 14(1), 59 - 75.

74. Keyt, J.C., Yavas, U., Riecken, G.(1994), “Importance – Performance Analysis” , International Jornal of Retail & Distribution Management , 22(5), 35 - 40.

75. Martin Eling – Ines Holzmuller, “An overview and comparison of Risk based on Capital standards”, Univercity of St. Gallen .

76. Michael Colhen, Lambert Academic (2012), Implementing Risk Based Supervision in Emerging Markets .

77. Nguyen Van Thanh (2008), Vietnam life insurance industry: The current situation and future.

78. Uysat, M., Howard, G., & Jamrozy, U. (1991), “An application of Importance - Performance Analysis to a ski resort; A Case Study in North Carolina”, Visions in Leisure and Business , 10 (1), 16 – 25.

79. Wen-Yen Hsu & Pongpitch Petchsakulwong (2010), “The Impact of Corporate Governance on the Efficiency Performance of the Thai Non-Life Insurance Industry”, Geneva.


APPENDIX


APPENDIX 1

INTERVIEW LETTER


Interviewer Name: Le Ha Trang

Occupation: Lecturer

Place of work: Department of Corporate Finance, Faculty of Finance and Banking,

University of Commerce Phone: 0904308168

Email: lehatrangvcu@gmail.com ; lehatrang@tmu.edu.vn

Topic name: "State management of business activities of non-life insurance enterprises in Vietnam"


SECTION 1: INFORMATION RELATED TO THE INTERVIEW


Interview purpose: In addition to other research methods, the researcher uses expert interview methods to increase the professional and practical value of the comments related to state management of the business activities of DNBHPNT. The researcher poses interview questions to learn the views and contributions of experts to help the researcher have a basis to complete the comments, propose solutions with practical value and improve the quality of the thesis.

Interviewees: Interviewees are economic experts in the field of business activities of DNBHPNT, researchers at research institutes and universities in Vietnam.

Method of recording information: Interviews with experts will be recorded fully and honestly.

Exploitation and use of information: Information in the interview is summarized according to topic groups and used in some content of the topic. The interviewer commits that all information of the interview will be used for research purposes, not used for any other purpose.

Interview time: 60 minutes.


PART 2: INFORMATION CONFIRMATION


I was invited to participate in an interview on the topic: "State management of non-life insurance business activities in Vietnam" . I have read and checked the purpose of the interview, voluntarily participated in the interview and discussed the contents related to the topic according to my understanding.

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Interviewee information:

- Full name:………………………………………………………………….

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