or mergers and consolidations based on mandatory administrative decisions of competent authorities to solve some difficulties of organizations in the market. This is the period when Vietnam has just begun to have legal regulations related to M&A, so the application of documents is not really smooth, leading to creating barriers to limit the number and value of transactions. The transactions in this period are mainly carried out according to different processes, the valuation of enterprises is mainly based on traditional valuation, according to the experience of enterprises without any specific standards or legal guidance from the authorities. This is one of the barriers affecting the development of the number and value of M&A transactions in Vietnam during this period.
3.2.3. Period from 2007 to present
3.2.3.1. Current situation
The period from 2007 to present has been a period of ups and downs for the economy in general and the banking and finance sector in Vietnam, a period when the Vietnamese economy witnessed all the stages of outstanding development and the decline to the bottom of the market when facing the global financial crisis. However, these are opportunities for a growing merger and acquisition market.
With the advent of the Investment Law 2005, the Enterprise Law 2005, the Securities Law 2006, M&A activities in the financial sector have really had a chance to flourish in the period 2007 to 2013. In that trend, M&A in the banking and finance sector is assessed to increasingly account for a high proportion, aiming to form multi-industry and multi-professional banking and finance groups, implementing extensive investment or cross-investment in the form of strategic shareholders for the purpose of mutual benefit, thereby enhancing the competitiveness of the organization. First of all, we must mention the mergers and acquisitions in the banking sector, which is considered to be the sector with the strongest growth in terms of the number and value of M&A deals in the financial sector in particular and in the overall mergers and acquisitions in the economy in general.
Table 3.2. Some mergers and acquisitions in the Vietnamese banking industry from 2007 to present
Year of implementation
Sales organization | Purchasing organization | Percentage of shares sold (%) | |
2007 | Vietnam Export Import Commercial Joint Stock Bank | 17 organizations are strategic shareholders Domestic strategies (PVFC, ACB, Kinh Do, Nguyen Kim...) | 17.8 |
Hanoi Housing Commercial Joint Stock Bank | Deutsche Bank AG | 10 | |
Vietnam Technological and Commercial Joint Stock Bank | HSBC (increased rate from 10% to 15%) | 15 | |
Vietnam Export Import Commercial Joint Stock Bank | Sumitomo Financial Group Mitsui (SMBC) | 15 | |
Military Commercial Joint Stock Bank | Joint Stock Commercial Bank for Foreign Trade of Vietnam Vietnam | 10 | |
2008 | Asia Commercial Joint Stock Bank | Standard Chartered Bank | 12.5 |
Gia Dinh Commercial Joint Stock Bank | Joint Stock Commercial Bank for Foreign Trade of Vietnam Vietnam | 30 | |
Saigon Thuong Tin Commercial Joint Stock Bank | ANZ Financial Group | 10 | |
Techcombank | HSBC (increases stake) hold) | 20 | |
Vietnam Prosperity Joint Stock Commercial Bank | Oversea Chinese Banking Corporation - Singapore | 15 | |
Orient Commercial Joint Stock Bank | BNP Paribas Financial Group | 15 | |
Southern Commercial Joint Stock Bank | UOB Financial Group - Singapore | 15.6 | |
Dong A Commercial Joint Stock Bank | Societe Generale Bank - France | 15 | |
An Binh Commercial Joint Stock Bank | May Bank - Malaysia | 15 | |
Ocean Commercial Joint Stock Bank | Petro Vietnam | 20 | |
Military Commercial Joint Stock Bank | Viettel Group | 15 | |
2009 | Orient Commercial Joint Stock Bank | BNP Paribas Financial Group (increase share ratio) | 15 |
An Binh Commercial Joint Stock Bank | May Bank - Malaysia | 20 | |
My Xuyen Commercial Joint Stock Bank | Maritime Commercial Joint Stock Bank | 45 | |
Hanoi Housing Commercial Joint Stock Bank | Deutsche Bank AG | 20 | |
Dai A Commercial Joint Stock Bank | Tin Nghia Group | 49 | |
2010 | Asia Commercial Joint Stock Bank | Connaught Investment Group Investors | 6.05 |
Asia Commercial Joint Stock Bank | Dragon Financial Group | 5.68 | |
International Commercial Joint Stock Bank | Commonwealth Bank - Australia | 15 | |
2011 | Joint Stock Commercial Bank for Industry and Trade | International Finance Corporation - IFC | 10 |
Joint Stock Commercial Bank for Industry and Trade | Bank of Nova Scotia - Canada | 15 | |
Orient Commercial Joint Stock Bank | BNP Paribas Financial Group (increase holding shares) | 20 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Current Status of Ownership Structure and Performance of Vietnam's Banking Industry -
Solution Group on Bad Debt Monitoring and Handling Violations of Vietnam's Commercial Banking System -
Forecast of Vietnam's Economic Development and Demand for Banking Services in the Coming Years -
Orientation To Improve Competitiveness Of Vietnam's Commercial Banking System In The Context Of International Economic Integration

Lao Development Bank | Joint Stock Commercial Bank for Industry and Trade | 30 | |
Lien Viet Commercial Joint Stock Bank and VNPT Postal Savings Service Company merge Login – LienVietPostBank | 100 | ||
Mekong Development Bank | Fullerton Financial Group Holdings (FFH) | 15 | |
Vietnam International Commercial Joint Stock Bank | Commonwealth Bank (increases shares) holdings) | 20 | |
Southern Commercial Joint Stock Bank | United Overseas (stock raise) hold | 20 | |
First Commercial Joint Stock Bank – Ficombank, Vietnam Tin Nghia Commercial Joint Stock Bank, and Saigon Commercial Joint Stock Bank forms SCB | 100 | ||
2012 | Joint Stock Commercial Bank for Industry and Trade | Mitsubishi Financial Group UFJ | 20 |
Joint Stock Commercial Bank for Foreign Trade of Vietnam | Mizuho Financial Group | 15 | |
Hanoi Housing Commercial Joint Stock Bank merged into Saigon Hanoi Commercial Joint Stock Bank | 100 | ||
Saigon Thuong Tin Commercial Joint Stock Bank | Vietnam Export Import Commercial Joint Stock Bank Male | 9.6 | |
2013 | WesternBank merges with Vietnam Petroleum Finance Company PVFC Bank becomes PVCombank Joint Stock Commercial Bank | 100 | |
Viet Dociete Finance Company Generale - SGVF | HD Bank | 100 | |
Trust Bank | Thien Thanh Group | 84 | |
Lao Vietnam Joint Venture Bank – Branch Vietnam branch | BIDV | 100 | |
Dai A Commercial Joint Stock Bank merged into HD Bank | 100 | ||
ABBank | IFC and May Bank | 30 | |
TienPhongBank | DOJI Group | 20 | |
Source: Asia Venture Capital Journal, PWC Asia Financial Services M&A Report, StoxPlus Vietnam, Capital IQ
In general, the mergers and acquisitions of Vietnamese banks during this period were mainly the sale of shares to foreign strategic partners to attract financial resources and learn from the partners' experiences. Only 5 deals were considered real M&A deals, including the merger of the Postal Savings Service Company with Lien Viet Commercial Joint Stock Bank to form LienVietPostBank, the merger of the 3 banks De Nhat - Tin Nghia - Saigon to form Saigon Commercial Joint Stock Bank, and the merger of Hanoi Housing Commercial Joint Stock Bank and Saigon Hanoi Commercial Joint Stock Bank SHB, the deals between PVFC and WesternBank, HDBank and DaiABank. In general, the mergers and acquisitions in the banking industry during this period brought positive benefits such as increasing competitiveness, expanding the market, receiving technology transfer, operations and supporting the reduction of business costs for the organization.
Unlike M&A in the banking industry, M&A deals in securities companies are somewhat more gloomy. However, the prospects for M&A in companies
The number of Vietnamese securities companies is still very large when considering the financial capacity and number of companies in the market. The charter capital of securities companies is mostly quite modest, only a few companies have capital of over 1,000 billion VND, and the majority are under 300 billion VND (75.2%). The total charter capital of 95 companies is 35,941 billion VND, most of which serves business activities as loans from commercial banks and other organizations. Therefore, with the number of large, small-scale companies, competitive pressure from the market is the driving force to accelerate the process of mergers and consolidation of securities companies.
M&A deals in the securities sector are essentially still the form of domestic securities companies selling shares to foreign partners, and in the period from 2007 to 2009, there were not many transactions selling shares of securities companies. However, in 2010, in the context of the difficulties of the entire economy, as well as the securities sector alone, the number of share sales transactions increased sharply from 3 transactions in 2009 to 12 transactions in 2010. Specifically, some typical transactions were: Korean Securities Company KIS bought 49% of the charter capital of Gia Quyen Securities Company, a Japanese company bought 49% of the charter capital of Hoa Anh Dao Securities Company, a group of individual investors bought 74.52% of E-Viet Securities Company, Dai Duong Joint Stock Company bought 75% of Dai Duong OSC Securities Company, and SBI Group - a Japanese financial group bought 20% of FPT Securities Company.
In 2011, the Vietnamese stock market continued to witness some quite typical M&A deals in the financial sector, such as: Vincom Corporation (VIC) divested all 75% of its capital at Vincom Securities Corporation (VIX). The acquirer was the leaders of Xuan Thanh Group, and Vincom Securities Company has now been renamed Xuan Thanh Securities. FLC Group acquired 37% of Artex Securities and also renamed the company FLC Securities. Citigroup acquired 15% of Vision Securities (HRS) - a small securities company that has been losing money for 4 consecutive years.
M&A situation at Vietnamese securities companies from 2007 to 2013
December 14, 2000
12 1588 1500
10
8 6 1000
6 5
4 3 3 500
2 0 1
0 88 79 27 47 0 29 0
1 2 3 4 5 6 7
Number of deals Deal value |
Source: Asia Venture Capital Journal, PWC Asia Financial Services M&A Report, StoxPlus Vietnam, Capital IQ
Chart 3.1. M&A situation at Vietnamese securities companies from 2007 to 2013
The reason for the low number of transactions at securities companies is that many securities companies with banks behind them often do not have the need to acquire to increase capital, and the need for capital is only a concern of small securities companies. Thus, most M&A deals in the securities sector are mainly acquired by domestic and foreign financial institutions and banks, who buy back shares of securities companies when they want to enter the Vietnamese securities market, not because securities companies want to merge with each other to increase competitiveness or strengthen financial capacity.
In 2012 and 2013, the M&A market in the securities sector was still very gloomy when the market in 2012 did not record any transactions in the securities industry and in 2013 there was only one transaction, MBS Securities JSC acquired the entire VIT Securities JSC. This explains why the securities market still has many difficulties and low liquidity.
Therefore, to create “creative destruction”, the need for M&A is inevitable. However, there is currently no document specifically guiding M&A activities for the securities companies, but there are still general legal regulations governing mergers and acquisitions in the 2005 Enterprise Law. Currently, many securities companies are in a deadlock and have stopped operating or cut all operations. This is creating a great waste for society because a large amount of capital of these securities companies is stuck. Unblocking mergers and acquisitions of securities companies not only helps securities companies overcome difficulties, but also serves as a basis for building a sustainable Vietnamese financial system.
As for insurance companies, from 2007 to 2013, M&A transactions in the insurance sector were quite sparse, with only a few deals.
M&A situation in Vietnamese insurance companies from 2007 to 2013
3.5
3
2.5
2
1.5
1
0.5
0
3
3
265
300
250
200
150
1
88
100
27
0
50
0
2007 2008 2009
11
2010
0
2011
2012
2013
Number of deals Deal value
2
2
105
1
93
Source: Asia Venture Capital Journal, PWC Asia Financial Services M&A Report, StoxPlus Vietnam, Capital IQ
Chart 3.2. M&A situation at Vietnamese insurance companies from 2007 to 2013
Table 3.3. Some typical M&A deals in the insurance industry from 2005 to 2013
Year
Seller Target Company | Buyer M&A Company | Ownership ratio share | |
2007 | Bao Minh Life Insurance – Bao Minh CMG | DaiChiLife Life Insurance Company – Japan | 100% |
2009 | Insurance Group Bao Viet | HSBC Bank – UK | 18% |
2011 | Vietnam Oil and Gas Insurance Company - PVI | Talanx Group Finance Corporation – Representative of Gerling Industrie Company Sales AG | 25% |
2011 | Insurance Company Global - GIC | ERGO Insurance Group - Virtue | 25% |
2012 | PVI | Talanx Group Financial Group – Representative of Gerling Industrie Versicherung AG Buy an additional 6.82% of shares at PVI | 31.82% |
Source: Asia Venture Capital Journal, PWC Asia Financial Services M&A Report, StoxPlus Vietnam, Capital IQ
Among the few M&A deals taking place in the insurance industry, the one that is considered quite successful is the acquisition of Bao Minh Life Insurance Company by DaiChiLife - Japan. After 6 years of the merger between Bao Minh CMG and DaiChiLife, the company's revenue and profit continued to increase and affirmed itself as a major brand in the market with an average revenue and profit growth rate of 27.7% and 30% in the 6 years after the merger. Dai-ichi Vietnam is the only company that has made a profit after two years of operation in the Vietnamese market. After 7 years, the total revenue from insurance premiums reached nearly 4,000 billion VND, the total assets managed and invested by the company exceeded 300 billion VND.
The rapid growth in the number of insurance companies concentrated in the recent period has led to a shortage of qualified and skilled human resources. In addition, there is the phenomenon of unhealthy competition such as reducing fees, increasing commissions, promotions, expanding insurance terms... All these problems are happening in the insurance industry,
Especially in non-life insurance, this also requires insurance companies in the market to join hands, possibly through mergers or consolidations to form companies with healthy competition in the domestic and international markets.
With the current policy of restructuring the Vietnamese banking and financial market, the competent management authority is also allowing Vietnamese banking and financial institutions such as commercial banks, securities companies, and insurance companies to proactively seek their own partners, which can be domestic or foreign, but finding foreign partners is more difficult because it depends on the regulations on share ownership ratio. M&A in the banking and financial sector depends on two factors: the stability of macro management and the determination of the organization's executives. In fact, the number of M&A deals today does not accurately reflect the market demand because some financial institutions still have a wait-and-see mentality. From the statistical reality of the experience of handling financial crises in countries in the region and around the world, it can be clearly seen that M&A is the shortest way for banking and financial institutions to restructure themselves to quickly escape the crisis and prepare for a new development stage. This is also a good business opportunity for potential financial institutions, helping to grow, take shortcuts, and get ahead in the fastest way.
Through research on the current status of mergers and acquisitions in the Vietnamese banking and finance sector from 2007 to present, it can be seen that mergers and acquisitions in the Vietnamese banking and finance sector have the following main characteristics:
Firstly, regarding the legal framework, during this period, most of the financial sector transactions were still carried out based on the general legal framework for equitization, issuance and listing of shares on the stock market such as the Enterprise Law 2005, Investment Law 2005, Competition Law 2004, Securities Law 2006, there was no specific set of laws regulating mergers and acquisitions in the financial sector. In addition, there are many contradictions in the interpretation of the provisions between the laws, which have been causing certain limitations and impacts on the increase of M&A transactions in the financial sector.
Second , in terms of mergers and acquisitions, most of the mergers and acquisitions transactions in the Vietnamese market are mainly share transfers, capital acquisitions, and some transactions in the form of mergers such as the HBB and SHB transactions.
LienVietBank and Postal Savings Service Company... But in general, the mergers and acquisitions are mainly in the initial form of buying back shares and capital contributions, and there are not many real mergers or consolidations of enterprises.
Third , in terms of implementation methods, most of the mergers and acquisitions in Vietnamese banking and financial institutions in recent times have been more friendly than mutual acquisitions. The methods commonly used are mostly joint ventures, associations, and cooperation between the parties or just stop at buying back capital contributions on the stock market or negotiating directly with the organization's executive board. Some typical deals that have been highly appreciated in the recent period include HBB selling 20% of its shares to Deschebank, Techcombank selling 20% of its shares to HSBC, and ABBank selling 20% of its shares to Maybank. The merger of three banks, including Saigon Commercial Joint Stock Bank (SCB), Vietnam Tin Nghia Commercial Joint Stock Bank (TinNghiaBank) and First Commercial Joint Stock Bank (Ficombank), and the merger between Western Bank (WesternBank) and PetroVietnam Finance Corporation (PVFC) are M&A deals with a "structural" color, stemming from the restructuring and healthiness requirements of the financial market by competent authorities. The merger of Hanoi Housing Commercial Joint Stock Bank (Habubank) into Saigon Hanoi Commercial Joint Stock Bank (SHB), although also having a "structural" tendency, basically shows the commercial color of a friendly M&A transaction. The Eximbank deal representing a group of major shareholders buying and acquiring Sacombank has a hostile M&A commercial color. The deals of Mizuho Corporate Bank buying 15% of Vietcombank's shares for 567 million USD and Tokyo-Mitsubishi UFJ buying 20% of Vietinbank's shares for 743 million USD have the color of strategic M&A on a "friendly" basis and are considered mega deals in M&A in the banking and finance sector in Vietnam recently.
Fourthly, regarding the implementation process, in general, mergers and acquisitions transactions in Vietnamese financial institutions still do not have a standard process applied. Transactions are mainly based on enterprises' own research, self-negotiation, self-decision or through consulting organizations. This also stems from legal issues when there is no system of legal documents clearly regulating procedures and processes.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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