Clearly defining functions, tasks and powers contributes to expanding production and business activities, helping staff always be interested in working, creating a comfortable spirit, working style and positive working attitude.
To apply ISO 9001-2008 standard, it is especially necessary to have thorough attention from leaders, to learn from and connect with businesses applying ISO standard, and to have facilities and information technology applications that meet ISO requirements.
3.5. Increase investment in facilities and office equipment
To meet the requirements of office work in the period of industrialization and modernization, investment in upgrading facilities needs to be further strengthened. Information technology is the existence and development of the Company. Innovation of facilities and equipment to create work efficiency throughout the agency. The quality of Khe Cham Coal Company's office needs to be ensured and maintained in a sustainable manner, with separate working rooms arranged. Priority number 1 is office equipment such as: fully equipped with tables and chairs, computers, fax machines, scanners, printers, telephones, photocopiers, etc. Computers need to be connected to the internet and LAN between rooms to exchange information. Along with that, the necessary tools and stationery must also be fully equipped, placed in convenient and easy-to-use places. It is necessary to ensure that departments have enough computers for each individual to perform their work well. Printers and photocopiers need to be equipped because the current number of printers is small and has been broken, so they cannot meet the amount of documents and papers of the company.
Also with computers, the office can get information directly from the departments. Departments in the company research and exchange with each other easily and quickly.
Maybe you are interested!
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Research on environmental improvement and restoration in open-pit coal mining activities at the intersection mine of Quang Hanh Coal One Member Limited Liability Company - Vinacomin, Cam Pha city, Quang Ninh province - 1 -
Completing revenue accounting and determining business results at Ha Lam Coal Joint Stock Company - Vinacomin - 16 -
General company of information technology and office equipment trading company - 1 -
Current Status of Mining and Disposal at the Two-Way Mine Seams of Quang Hanh Coal Company Limited - Vinacomin -
Research on environmental improvement and restoration in open-pit coal mining activities at the intersection mine of Quang Hanh Coal One Member Limited Liability Company - Vinacomin, Cam Pha city, Quang Ninh province - 12
CONCLUDE
In the operation of enterprises, the office holds a particularly important position for the existence and development of the enterprise. The office performs two functions: general advisory function and logistics function. The office is the center for receiving, transmitting information, and coordinating the Company's operating processes.

+ The right-hand man of senior managers supports the implementation of management policies and supports the management team in completing tasks.
+ Center for planning and controlling regular assurance activities (standards, procedures, etc.).
+ The Center provides support services for departments and units in the Company's operations.
We can easily see the role of the office in the current business activities. To perform its role well, it is important to have management measures and leaders' awareness of the importance of office work in the company. From the correct awareness of the role and importance of office work to the establishment of regulations and rules for implementing this work. To perform office work well, the office needs to regularly inspect and check the performance of employees in the departments. Organize professional training courses on office work.
Integrating with the country's trends, information technology is always an issue that needs attention. Therefore, officers and employees in the company need to propose to the leadership about the use of equipment to serve their business. Use software to manage incoming documents, invest in equipment, and apply ISO in office work.
Company leaders need to pay more attention to the work of QTVP because the implementation of this work in the company is going relatively well but there are some limitations in the work of VTLT such as not having a list of records, not having a separate archive. Creating and storing records is a way to evaluate the company's performance and development, demonstrating the awareness of leaders in the work of VTLT. Through the process
Researching and surveying the office management work at Khe Cham coal company, I see how effective office management work is for the company and the leaders' perception of office work is getting better and better from the establishment of internal rules, regulations and investment in equipment for work, but I wish more that the implementation of office management work is given more attention by the leaders.
Chapter 3 Summary:
To better implement the Office Administration work, Khe Cham Coal Company needs more attention. Especially the awareness from the leaders about the importance of the Office Administration work for the company. First of all, it is necessary to perfect the human resources apparatus in the company. This is an important solution, the most important thing in the innovation, people are always an important factor, the professional level, high awareness of the staff and office employees will help the Office Administration work achieve high results and bring profits to the company. Perfecting the human resources helps improve the efficiency of the Office Administration work at Khe Cham Coal Company. The office will perform well the function of general consulting, helping leaders make accurate decisions, minimizing risks in the process of operating and managing the company. It is necessary to invest more in office equipment to meet the professional work of the staff. Document and archive work needs to be paid more attention and improved in terms of professional processes such as drafting, managing and resolving documents, stamping and preserving documents, improving the regime and policies for document and archive staff, and the treatment policy to help staff feel secure in their work. The next important solution is to improve the professional processes, build regulations and rules, and carry out professional inspections more regularly to carry out management work. Information technology is developing, so applying information technology and applying the ISO 900-2008 system is a necessary solution to bring high efficiency in the work of QTVP for the company. Increasing investment in equipment and facilities for the office, applying information technology requires adequate facilities and equipment to be able to implement the solutions well.
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APPENDIX
Appendix 1 : Regulations on document and archive work in Khe Cham Coal Company - TKV
Appendix 2: Regulations on emulation and rewards
Appendix 3: Corporate culture convention of Khe Cham Coal One Member Co., Ltd. - TKV
Appendix 4: Personnel arrangement chart of Khe Cham Coal Company Office –
TKV
Appendix 5 : Reasonable personnel arrangement diagram of Khe Coal Company Office
Cham – TKV
Appendix 6 : Assignment of tasks to office staff.
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Appendix 7: Some documents of Khe Cham Coal Company.





