Thus, in the most general understanding, traders include natural and legal persons who conduct commercial activities independently and regularly with the aim of seeking profits and must be responsible for the commercial activities they carry out. The above characteristics of traders help us distinguish traders from subjects in other branches of law.
To contribute to the process of developing and perfecting the country in the trend of globalization of international economic relations, it is impossible not to mention the role of traders because it is an important component in the market economy. Traders are people who directly conduct commercial activities with many relationships, interacting with each other in diverse business relationships. Commercial transactions are increasingly complex, so the need for legal regulation becomes more urgent. Building legal regulations on traders aims to:
- Create an equal legal environment for business activities.
- Create the premise for traders to conduct their commercial activities in accordance with the general development of the economy.
- Promote the development of the market for goods and commercial services
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Legal Structure of Tourism Real Estate Business -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Business Results of Quang Binh Tourism Industry in the Period 2014 - 2019 -
Current Status of Business Registration Regulations According to the 2014 Enterprise Law -
Improving the business environment for Vietnamese tourism enterprises in the globalization process - 18
- Expanding trade with foreign countries
- Speculation, market manipulation, dumping, and violations of industrial property rights are strictly prohibited...

Building a complete law on traders is also a premise to create conditions for commercial activities to be realized in the market, creating favorable conditions for the development of the commercial market.
1.2.1.2. Classification of traders
From the positive law of countries, traders can be divided into two basic types: natural traders and legal traders.
Individual trader
Individual traders are the first form of entities participating in commercial relations. At first, these entities only conducted purely buying and selling activities for the purpose of making a profit. Later, along with the expansion of the concept of commerce, the activities of traders were also expanded to include promotional and advertising activities... They performed these activities on their own behalf and were responsible for their own actions. Unlike other forms of traders, individual traders do not have capital contributions or associations of many members, but all assets to carry out and participate in commercial transactions belong to a single owner, this owner is a specific individual. Thus, an individual trader is understood as an individual who conducts individual business activities, possibly in the form of a sole proprietorship.
Usually, countries require that individual traders must meet the following conditions:
Carry out commercial acts on a regular basis and make them your profession.
Carry out commercial acts on your own behalf and for your own account.
Those who conduct business under the name and account of others such as employees, commercial branches, authorized persons, etc. are not natural traders.
Under the provisions of the US Commercial Code, individuals with full civil capacity can conduct business activities under their own name or trade name without having to apply for a license. In some states of the United States, it may be necessary to register the trade name of the business entity in the commercial directory as a matter of practice. Under the US Commercial Code, an individual who wants to conduct business activities as an individual must meet the following conditions:
1. Have full civil act capacity;
2. Have the necessary knowledge, expertise and professional skills;
3. Have sufficient other material conditions such as: corresponding minimum capital, assets, technical equipment;
4. Find the market;
While condition a is a legal requirement, conditions b, c, d will be tested by the trader in practice. An entity that does not have these minimum conditions will not be able to survive in fierce competition and will be eliminated by the market.
On the other hand, to avoid abuse in US Commercial law, one of the most noted regulations is the transaction security regulation. This regulation is very developed to meet the demands of the market with many different legal forms for business activities [17, p. 18].
According to French regulations, natural persons can be divided into legal traders and actual traders; traders with commercial establishments and traders without commercial establishments; husband and wife traders conducting commercial activities together and husband and wife traders conducting commercial activities separately. This classification from the French perspective has great significance in theory and practice. Although not registered in the commercial register, when disputes arise or there is insolvency or bankruptcy, the law must still consider the actual commercial nature related to the merchant to resolve it.
The German Commercial Code specifically defines what a merchant is and what circumstances are considered to be considered merchants. German law details six groups of merchants and the specific standards for each group: natural merchants; qualified merchants; unqualified merchants; registered merchants; formal merchants. In practice, merchants in Germany are usually large enterprises, and natural merchants are generally free to operate and are less bound by the provisions of the merchant statute.
The Commercial Code of the Federal Republic of Germany states that small traders are unqualified traders and are not required to fulfill all the obligations of a trader, such as not having to register in the commercial directory, not having to have their own store... but still have to comply with the provisions of commercial law [19].
In terms of form, individual business forms are not bound by law regarding the procedures for establishment and operation, but it is necessary to see that like other business forms under the provisions of the laws of other countries, individual business forms are also governed by administrative legal regulations related to public interests and order, national security and defense. In addition, there is the domination of restraint and regulation with the rules of the market mechanism in the current integration conditions.
In general, the laws of all countries stipulate that individual traders must have full capacity before becoming traders, such as:
- Must reach a certain age.
- Have civil capacity and not be prohibited by law from practicing.
Normally, the issue of the capacity to act and the legal capacity of traders must refer to the provisions of civil law. Commercial law must have specific provisions on the activities of traders as well as provisions on the prohibition of commercial activities in some cases such as people serving prison sentences may be deprived of the right to manage assets and perform certain commercial acts... depending on the specific provisions of each country.
The laws of some countries also have specific provisions to distinguish between traders and craftsmen. Factors to consider as a craftsman include:
- Must be a manual worker;
- Must do the work yourself (or hire a few people);
- Must work for yourself (take responsibility for your own losses and profits from your own activities).
Although this distinction is not very clear. But it is also a criterion to determine a craftsman who is not a merchant.
To become a natural person trader under Vietnamese law, an individual must meet the following conditions:
- Qualified to conduct commercial business;
- Granted business registration certificate.
Street vendors or petty traders in Vietnam are not regulated by commercial law but are assigned to the Government for specific regulations.
A natural person trader is essentially a business individual who is responsible for debts with all of his or her assets. Natural persons traders are private enterprises in Vietnamese, sole traders in English and proprietorships in American [21].
Legal entity
In addition to individuals participating in commercial relations, there are also organizations or other entities. In order for organizations to participate in legal relations in general and commercial relations in particular as a separate subject, the concept of legal entity was born to distinguish them from natural persons who are individuals participating in legal relations.
Since ancient Rome, guilds, churches, workshops, etc. have been formed and expanded. Initially, these organizations did not have their own property, but the property was contributed by members as a form of joint ownership by shares, and in case the organization was dissolved, the property was returned to the members according to the shares they had contributed. Such organizations could not participate as an independent entity in legal relations. Meanwhile, people realized that in cases where property did not belong to anyone such as theaters, churches, ships, etc., these were indivisible products even though
Its members change but the assets still exist. These assets do not belong to each individual but to an organization that exists independently, not depending on the changes of the members in that organization. The transactions of the organization are through representatives in the name of the organization, not of individuals. However, the concept of legal entity in ancient times had not yet been formed.
During the feudal system, the division of labor continued to develop and more and more such organizations appeared. Many colonial mining companies began to appear in the territories of Asian, African, and Latin American countries. Commodity production dominated the capitalist period.
The issue of consolidating the status of economic organizations by legal means so that these organizations can participate in civil and commercial relations is an urgent need for different types of organizations and is also a means of competition between capitalists in the capitalist economy. The concept of legal entity was formed and developed in this period. However, there is no common definition of legal entity in any country's law, although today the laws of all countries recognize the existence of legal entities as a subject of civil and commercial law. Scholars, based on that legal research, have proposed five necessary signs of an organization to be recognized as a legal entity:
- A legal entity exists independently of the existence of its members. A legal entity is considered a separate entity, with its own field of operation and its own will, which does not coincide with the will and life of the members of that legal entity.
- Legal entities have their own assets, independent of the assets of their members.
- A legal entity has the right to possess, use, and dispose of its own property and to perform legal acts in its own name.
- Can become plaintiff or defendant in court.
- Independently responsible for the assets of members.
Although relatively unified in determining the necessary signs of a legal entity, bourgeois jurists also agree with the view that the above signs are not enough to recognize this or that organization as a legal entity. That is explained by the fact that: In the current conditions of capital concentration, there are more and more organizations that are recognized as legal entities in one country but not recognized in another. A typical example of this case is the type of unlimited partnership, these companies are not recognized as legal entities in Germany, the US and the UK, but are recognized as legal entities in France, Japan... Perhaps because of the above situation, many people think that the views on legal entities in legal science are abstract and easily changed [25].
To participate in legal relations, legal entities must, through their activities as independent subjects, participate in social relations in general and commercial relations in particular.
All activities of a legal entity are carried out through the actions of individuals - representatives of the legal entity. The actions of these individuals do not create rights and obligations for themselves, but on behalf of the legal entity, they create rights and obligations for that legal entity. The representation of a legal entity is carried out in two forms:
Legal representative - natural representative: Normally, this is the head of the legal entity as stated in the charter of the legal entity or regulations of the competent state agency. On behalf of the legal entity, perform acts to maintain the activities of the legal entity within the framework of the law and the charter .
Authorized representative - the legal representative of a legal entity may authorize another person to perform transactions. It may authorize an individual who is a member of the legal entity or another individual, or it may authorize another legal entity to perform transactions. The authorized person shall perform transactions within the scope of authority established in the authorization document and only
may be re-authorized if the principal agrees. The authorization document must clearly specify the authority of the authorized person and the content and duration of the authorization.
The acts of employees or agents of a legal entity when performed within the scope of their duties or authorization are considered acts of the legal entity. Thus, their acts have created rights and obligations for the legal entity.
The elements of a legal entity's background are a synthesis of events to differentiate a legal entity from other legal entities when participating in legal relationships. Elements of a legal entity's background or decision to establish a legal entity.
The charter of a legal entity must include the following contents: name, nationality, headquarters, executive body, charter capital, rights and obligations of members. In particular, the charter must define the objectives and scope of action (regarding the field of operation, operating space, operating time, etc.). Any changes, amendments or supplements to the charter of a legal entity must be approved and registered with the competent state agency.
A proper name is used to identify a legal entity and distinguish it from other entities. A legal entity has the right to freely choose its name. For a commercial company, once its proper name is registered, it is protected by law as a trade name of a merchant and no one is allowed to appropriate that name.
Executive body of a legal entity: is the place that manages all internal activities as well as participates in external activities of the legal entity. The organization and tasks of the executive body depend on the type of legal entity as stipulated in the charter of the legal entity or in the decision to establish the legal entity.
The headquarters of a legal entity is the place where the executive body of the legal entity is located, where the main activities of the legal entity are concentrated, where the rights and obligations of the legal entity are exercised, where transaction documents are served to the legal entity, and where the Court has jurisdiction to resolve disputes of the legal entity.
In addition to the head office, a legal entity has representative offices and branches of the legal entity which are dependent units of the legal entity performing obligations according to law.


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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