QUESTION
Research on organizing of tourism activities in some historical cultural relics of Hanoi The questionaire for tourists visited Ngoc son Temple Hanoi
Ladies and Gentlemen !
In the framework of research at the University of National Economics, we conduct a research on the organization of tourism activities in some National historical cultural relics of Hanoi for sustainable development. Could you please spend a little time for us to answer some questions as follows, according to your personal opinions.
Please indicate your opinions by circling on their level of agreement with 1 is Strongly Disagree, 2 Disagree, 3 is neither Agree nor Disagree, 4 is Agree, 5 is Strongly Agree.
. Part I: Your evaluation on artifacts displayed in Ngoc Son Temple Hanoi
Strongly disagree
Strongly
agree
1.The display of artifacts shows clearly traditions of study, culture
value, value of art, science of Ngoc Son Temple
1 | 2 | 3 | 4 | 5 | |
2. The artifacts are well maintained | 1 | 2 | 3 | 4 | 5 |
3.The artifacts are well displayed in good layout | 1 | 2 | 3 | 4 | 5 |
4. Signboards of the artifacts displayed are sufficient and clear | 1 | 2 | 3 | 4 | 5 |
5. The artifacts display attracts visitors | 1 | 2 | 3 | 4 | 5 |
Maybe you are interested!
-
Strongly Disagree; 2- Disagree; 3- Neutral; 4 – Agree; 5- Strongly Agree -
= Strongly Disagree; 2 = Disagree; 3 = No Opinion; 4 = Agree; -
Strongly Disagree, 2: Disagree, 3: No Opinion, 4: Agree, 5: Strongly Agree -
Identify Rating Levels and Rating Scales
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zt2a3gstourism,quan lan,quang ninh,ecology,ecotourism,minh chau,van don,geography,geographical basis,tourism development,science
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Historical novels by Nguyen Truong Thanh - 15

Part II: Evaluation on on-site guide and tour guide at the Ngoc Son Temple.
How did you visit Ngoc Son Temple:
With on-site guide of Ngoc Son Temple
With tour guide
On your own
If you visit Ngoc Son Temple with on-site guide or tour guide , Please indicate your opinions:
Strongly disagree
Strongly agree
1.On-site guide/tour guide provides accurate information
1 | 2 | 3 | 4 | 5 | |
2. On-site guide / tour guide perform their presentation well | 1 | 2 | 3 | 4 | 5 |
3.On site-guide /tour guide link the artifacts, the objects of the relics of Ngoc Son Temple | 1 | 2 | 3 | 4 | 5 |
4.The level of language of on–site guide/tour guide is good enough for their job | 1 | 2 | 3 | 4 | 5 |
Part III: Assessment of performing arts activities and festivals in Ngoc Son Temple
Did you enjoy performing arts activities in Ngoc Son Temple
Yes No
If Yes, you evaluate how the performing arts activities are organized in Ngoc Son Temple
Strongly disagree
Strongly
agree
1.Performing arts activities in accordance with Ngoc Son Temple
1 | 2 | 3 | 4 | 5 | |
2.The art performances, music suitable to Ngoc Son Temple, express the traditional culture | 1 | 2 | 3 | 4 | 5 |
3.Actors, singers with good quality | 1 | 2 | 3 | 4 | 5 |
4.Sound systems, lighting and stage appropriate | 1 | 2 | 3 | 4 | 5 |
5.Do you think performing arts activities are good impact to your visit | 1 | 2 | 3 | 4 | 5 |
Have you participated in festivals at the Ngoc son Temple?
Yes No
If yes, you evaluate how the festival activities are organized in Ngoc Son Temple
Strongly disagree
Strongly
agree
1.Festival activities attractive
1 | 2 | 3 | 4 | 5 | |
2.The ceremony of the festival in Ngoc Son Temple are formal, suitable and reflects the traditional culture | 1 | 2 | 3 | 4 | 5 |
3. China chess competition attractive and appropriate | 1 | 2 | 3 | 4 | 5 |
4. Activities during the calligraphy festival appropriate, meaningful | 1 | 2 | 3 | 4 | 5 |
If not, you wish to participate which festival engaged with Ngoc Son temple:
Burning Incense ceremony
Festival honors the cultural beauty of Hanoi
Human Chess festival competition
Calligraphy festival
Poetry festival Festivals
Other (please specify):
Part IV: Your Evaluation on selling souvenirs at Ngoc Son Temple
Strongly disagree
Strongly agree
1.Product suitable categories in Ngoc Son Temple
1 | 2 | 3 | 4 | 5 | |
2. Souvenir products are rich | 1 | 2 | 3 | 4 | 5 |
3.Designs beautiful souvenir, attractive | 1 | 2 | 3 | 4 | 5 |
4.Souvenir products mainly local traditional products | 1 | 2 | 3 | 4 | 5 |
5. Reasonable souvenir prices | 1 | 2 | 3 | 4 | 5 |
6. Environmental friendly Souvenir products | 1 | 2 | 3 | 4 | 5 |
7.The seller of souvenirs is very friendly | 1 | 2 | 3 | 4 | 5 |
8.Souvenir sellers have good sales professionals | 1 | 2 | 3 | 4 | 5 |
9.Cloths of souvenirs sellers are suitable | 1 | 2 | 3 | 4 | 5 |
Do you want to buy souvenirs in Ngoc Son Temple?
Yes No
If not, please tell us your reason:
No demand
Do not like the souvenirs sold here
Other (please specify):……………………
Part V: Your evaluation on organizing tourist activities at Ngoc Son Temple
Strongly disagree
Strongly agree
1. Ngoc Son Temple parking system is suitable
1 | 2 | 3 | 4 | 5 | |
2.The system of public sanitation facilities adequate and suitable | 1 | 2 | 3 | 4 | 5 |
3.Admission visit reasonable | 1 | 2 | 3 | 4 | 5 |
4.The system of entrance signage suitable and appropriate language | 1 | 2 | 3 | 4 | 5 |
5.The friendly local people | 1 | 2 | 3 | 4 | 5 |
6.Green, clean, cleaning, security, safety the landscape | 1 | 2 | 3 | 4 | 5 |
7.Administrative, staffs have a good attitude | 1 | 2 | 3 | 4 | 5 |
Part VI: Your evaluation of tourism activities organizing in Ngoc Son Temple
Strongly disagree
Strongly agree
1. I am pleased about the organization of tourism activities in Ngoc
Son Temple.
1 | 2 | 3 | 4 | 5 | |
2. I have had good experiences in Ngoc Son Temple | 1 | 2 | 3 | 4 | 5 |
3.I was very impressed about Ngoc Son Temple | 1 | 2 | 3 | 4 | 5 |
4.I will inform relatives, friends, my colleagues about Ngoc Son Temple | 1 | 2 | 3 | 4 | 5 |
5.I'll be back to visit Ngoc Son Temple | 1 | 2 | 3 | 4 | 5 |
Part VII: Please kindly give us some personal information
1. Gender: Male Female
2.Age: Under 18 18-30 31-45 46-60 More than 60
3. Please indicate your occupation
Manager
Business unit staff
State Administrative
Other (please specify): ..........................
4. Nationality
Europe
North America
Asian
Vietnam
5. The times you have visited Ngoc Son Temple Hanoi:
First Second Third time More than .............
6. Your purpose of visiting Ngoc Son Temple
Visiting Research Entertainment Other .............
Thanks for your cooperation!
QUESTION
Research on organizing of tourism activities in some historical cultural relics of Hanoi
The questionaire for tourists visited Coloa Citadel
Ladies and Gentlemen !
In the framework of research at the University of National Economics, we conduct a research on the organization of tourism activities in some National historical cultural relics of Hanoi for sustainable development. Could you please spend a little time for us to answer some questions as follows, according to your personal opinions.
Please indicate your opinions by circling on their level of agreement with 1 is Strongly Disagree, 2 Disagree, 3 is neither Agree nor Disagree, 4 is Agree, 5 is Strongly Agree.
. Part I: Your evaluation on artifacts displayed in Co Loa Citadel
Strongly disagree
Strongly agree
1.The display of artifacts shows clearly traditions of study, culture
value, value of art, science of Co Loa Citadel
1 | 2 | 3 | 4 | 5 | |
2. The artifacts are well maintained | 1 | 2 | 3 | 4 | 5 |
3.The artifacts are well displayed in good layout | 1 | 2 | 3 | 4 | 5 |
4. Signboards of the artifacts displayed are sufficient and clear | 1 | 2 | 3 | 4 | 5 |
5. The artifacts display attracts visitors | 1 | 2 | 3 | 4 | 5 |
Part II: Evaluation on on-site guide and tour guide at the Co Loa Citadel
How did you visit Co Loa Citadel:
With on-site guide of Co Loa Citadel
With tour guide
On your own
If you visit the Co Loa Citadel with on-site guide or tour guide , Please indicate your opinions:
Strongly disagree
Strongly agree
1.On-site guide/tour guide provides accurate information
1 | 2 | 3 | 4 | 5 | |
2. On-site guide / tour guide perform their presentation well | 1 | 2 | 3 | 4 | 5 |
3.On site-guide /tour guide link the artifacts, the objects of the relics of Co Loa Citadel | 1 | 2 | 3 | 4 | 5 |
4.The level of language of on–site guide/tour guide is good enough for their job | 1 | 2 | 3 | 4 | 5 |
Part III: Assessment of performing arts activities and festival Co Loa Citadel
Did you enjoy performing arts activities in Co Loa Citadel
Yes No
If Yes, you evaluate how the performing arts activities are organized in Co Loa Citadel
Strongly disagree
Strongly agree
1.Performing arts activities in accordance with Co Loa Citadel
1 | 2 | 3 | 4 | 5 | |
2.The art performances, music suitable to Co Loa Citadel, express the traditional culture | 1 | 2 | 3 | 4 | 5 |
3.Actors, singers with good quality | 1 | 2 | 3 | 4 | 5 |
4.Sound systems, lighting and stage appropriate | 1 | 2 | 3 | 4 | 5 |
5.Do you think performing arts activities are good impact to your visit | 1 | 2 | 3 | 4 | 5 |
Have you participated in festivals at the Temple of Co Loa Citadel?
Yes No
If yes, you evaluate how the festival activities are organized in Co Loa Citadel
Strongly disagree
Strongly agree
1.Festival activities attractive
1 | 2 | 3 | 4 | 5 | |
2.The ceremony of the festival in Co Loa Citadel are formal, suitable and reflects the traditional culture | 1 | 2 | 3 | 4 | 5 |
3. Human china chess competition attractive and appropriate | 1 | 2 | 3 | 4 | 5 |
4. Rice cooking competition festival Festivals | 1 | 2 | 3 | 4 | 5 |
If not, you wish to participate which festival engaged with Co Loa citadel:
Burning Incense offering
Festival seesaw
Crossbow Festival
Festival performances of traditional music
Rice cooking competition festival Festivals
Other (please specify): ..........................
Part IV: Your Evaluation on selling souvenirs at the Co Loa Citadel
Strongly disagree
Strongly agree
1.Product suitable categories in Co Loa Citadel
1 | 2 | 3 | 4 | 5 | |
2. Souvenir products are rich | 1 | 2 | 3 | 4 | 5 |
3.Designs beautiful souvenir, attractive | 1 | 2 | 3 | 4 | 5 |
4.Souvenir products mainly local traditional products | 1 | 2 | 3 | 4 | 5 |
5. Reasonable souvenir prices | 1 | 2 | 3 | 4 | 5 |
6. Environmental friendly Souvenir products | 1 | 2 | 3 | 4 | 5 |
7.The seller of souvenirs is very friendly | 1 | 2 | 3 | 4 | 5 |
8.Souvenir sellers have good sales professionals | 1 | 2 | 3 | 4 | 5 |
9.Cloths of souvenirs sellers are suitable | 1 | 2 | 3 | 4 | 5 |
Do you want to buy souvenirs at Co Loa Citadel or not?
Yes No
If not, please tell us your reason:
No demand
Do not like the souvenirs sold here
Other (please specify):……………………
Part V: Your evaluation on organizing tourist activities at Co Loa Citadel
Strongly disagree
Strongly agree
1. Co Loa Citadel parking system is suitable
1 | 2 | 3 | 4 | 5 | |
2.The system of public sanitation facilities adequate and suitable | 1 | 2 | 3 | 4 | 5 |
3.Admission visit reasonable | 1 | 2 | 3 | 4 | 5 |
4.The system of entrance signage suitable and appropriate language | 1 | 2 | 3 | 4 | 5 |
5.The friendly local people | 1 | 2 | 3 | 4 | 5 |
6.Green, clean, cleaning, security, safety the landscape | 1 | 2 | 3 | 4 | 5 |
7.Administrative, staffs have a good attitude | 1 | 2 | 3 | 4 | 5 |
Part VI: Your evaluation of tourism activities organizing in Co Loa Citadel
Strongly disagree
Strongly agree
1. I am pleased about the organization of tourism activities in the
Citadel Speaker
1 | 2 | 3 | 4 | 5 | |
2. I have had good experiences | 1 | 2 | 3 | 4 | 5 |
3.I was very impressed about Co Loa Citadel | 1 | 2 | 3 | 4 | 5 |
4.I will inform relatives, friends, my colleagues about Co Loa Citadel | 1 | 2 | 3 | 4 | 5 |
5.I'll be back to visit Co Loa Citadel | 1 | 2 | 3 | 4 | 5 |
Part VII: Please kindly give us some personal information
1. Gender: Male Female
2.Age: Under 18 18-30 31-45 46-60 More than 60
3. Please indicate your occupation
Manager
Business unit staff
State Administrative
Other (please specify): ..........................
4. Nationality
Europe
North America
Asian
Vietnam
5. The times you have visited Co Loa Citadel
First Second Third time More than .............
6. Your purpose of vitsit to Co Loa Citadel Hanoi:
Visiting Research Entertainment Other .............
Thanks for your cooperation!





