Thanks to the dense river and stream system, along with the relatively high terrain, there is a great opportunity to develop hydroelectric projects to serve the national interests, the interests of the people and the whole society. Currently, in the district, many hydroelectric projects have been invested in construction, including: Hua Na, Ban Coc, Sao Va, Song Quang, Nhan Hac, Dong Van, Chau Thang, Tien Phong, Nam Giai, Chau Thon hydroelectric projects with a total capacity of over 350 MW, including projects that have been put into operation and connected to the national power grid: Hua Na, Ban Coc, Sao Va, Chau Thang hydroelectric projects and Cua Dat hydroelectric projects located in Thanh Hoa province but with a basin in Que Phong district, Nghe An province. Therefore, the implementation of policies in Que Phong district is very suitable and has many advantages.
3.2. Socio-economic conditions
In recent years, the economy of Que Phong district has developed quite well, with a high economic growth rate; the economic structure has been positively restructured, gradually reducing the proportion of agriculture and forestry, and rapidly increasing the industrial and service economy.
3.2.1. Situation of agricultural, forestry and fishery production
- Agricultural and fishery production : The existing rice area has been mobilized to the maximum, investment in high-quality rice varieties, fertilizers, and pesticides continues to be focused on. Organizing the implementation of production development support projects under the 2015 Program 135 and agricultural extension models, researching and applying science and technology to agricultural production models has initially given good results, highly effective agricultural production models continue to be replicated.
The total number of livestock and poultry in the area has grown relatively quickly thanks to the introduction of breeding animals through project programs in the district and during the year there were no dangerous infectious diseases. The aquaculture area reached 239 hectares, reaching 104% of the plan.
- Forestry development : Completed forest inventory in 2015, with good completion level. Units and forest owners performed well in the work of zoning and protecting existing forest areas according to assigned functions and tasks. Implemented the contract for natural forest protection in 2015 with a total area of 93,865.27 ha, concentrated new forest planting reached 1,260/700 ha, an increase of 80% of the plan, the planted forest area increased rapidly thanks to policies on production forest development according to Decision No.
147/2007/QD-TTg, of which 110ha/500ha of new rubber trees were planted, reaching 20.2% of the yearly plan, bringing the total rubber tree area to 950ha; the area of scattered forest plantation reached 337ha, equivalent to 542 thousand trees of all kinds); Implementing the allocation of fields to the right demarcated areas, promptly preventing slash-and-burn cultivation in the wrong places.
- Developing cooperative and farm economy : The activities of cooperatives have been gradually improved. Implementing the Sustainable Livelihood Project for Youth to improve the capacity to build production and business plans, and consume products through cooperatives for members, youths, building models and cooperative officials in the district; supporting 20 mixed agricultural and forestry farms; Farm and family economy: 168 farms, 678 small and medium-sized farms are interested, stimulating demand in the right direction, farms produce according to the planning area.
- National target program for new rural construction (NTP): The district has proactively integrated investment resources according to target programs and policies in the area to implement the NTP for new rural construction. In 2015, mobilized resources for new rural construction were estimated at 48,720 million VND. The criteria for new rural construction are low compared to the set roadmap. Currently, only 04 communes have achieved over 10 criteria, of which Que Son commune has achieved 11 criteria, Muong Noc commune has achieved 10 criteria, 07 communes have achieved 6-8 criteria and 02 communes have achieved 03 criteria.
Implementing the construction of rural traffic concrete roads according to the mechanism of the Province and District, in 2015, 1,306.7/2,329.2 tons of cement were received in support, along with the support and contributions of the people (in money; materials: sand, gravel, stone; labor days, land donation), 8,419/16 km of rural traffic concrete roads were built.
3.2.2. Industrial production, handicrafts and services
In recent years, the industry and handicraft sector in the district has had many changes but still faces many difficulties and limitations.
Total industrial production value reached 111 billion VND, of which handicraft industry accounted for 12.9%, output value reached 12.1 billion VND.
In recent years, the construction industry continues to promote traditional occupations, develop craft villages, and craft villages. Introduction, search
markets inside and outside the district to guide people in production in the area. Currently, we are focusing on directing the attraction and effective use of support capital from the provincial agricultural extension fund to train people in small-scale handicrafts to promote and introduce brocade weaving and rattan products at some trade fairs; surveying, selecting and planning small-scale concentrated handicraft areas.
The main products with high growth rate, creating many jobs, income for people and contributing to the budget are: Exploiting and utilizing wood from the opening of the Tay Nghe An road connecting to Thanh Hoa, exploiting stone, sand and gravel; producing burnt and unburnt bricks; producing civil wooden furniture, welding paint...
Currently, a series of large, small and medium hydroelectric projects are being built in the area, the largest being Hua Na hydroelectric plant 180 MW, Nhan Hac 45 MW, Chau Thon 18 MW, Song Quang 10 MW, Sao Va 3 MW... Construction and energization of 35 KV power lines: Chau Thon - Quang Phong. line to Pieng Pha Mut, Dong Van commune cluster center; construction of 0.4 KV road and installation of transformer stations for the villages: Don Phat, Cam, Cam Muon commune; Chieng, Quyn, Pao villages (Quang Phong commune)...
3.2.3. Current status of infrastructure
3.2.3.1. Traffic system
The current traffic land area of the district is 584.31 hectares. In recent years, with the attention of the state, all levels, all sectors and the significant contribution of local people, the traffic system in the whole district has developed quite strongly. Currently, in the district, 14/14 communes and towns have car roads, the only type of traffic in the district is road with 498.33 km of all kinds of roads. National and provincial highways have been invested in upgrading, building and gradually completing. Some key traffic routes such as Tay Nghe An road, road 48 extended to Thong Thu border gate have created conditions for economic development.
3.2.3.2. Communication system
The Post and Telecommunications sector has closely followed the core task of the sector which is to ensure communication to serve the direction of the Party, authorities at all levels and the communication needs of the people. The infrastructure system of the post and telecommunications sector
The district's communication system is continuously invested in and upgraded. There is 1 district post office and 11 commune cultural post offices.
With a very modest land fund, the entire district's post and telecommunications sector has only 0.14 hectares. However, radio, television, landline and mobile phone broadcasting are being implemented quite well in the district.
There are 14 communes and towns with telephones to the center, reaching a rate of 5 phones/100 people.
3.2.3.3. Irrigation system
According to 2013 statistics, the district's irrigation land area is 130.43 hectares, with a total of 33 medium and small projects (mostly small, of which 11 projects have good efficiency, total design capacity of 1,329 hectares, reaching 53.16% of the 2-crop rice field area) but in reality, only 931 hectares are actively irrigated. The canal system has not been invested in solidification for the most part (except for the level 1 and 2 canals of the Nam Giai - Muong Cuong irrigation system and some sections of the canal leading water from the dam to the irrigation area, the intra-field canal system is insignificant).
With the attention of all levels, in recent years through the resettlement program, program 135... Que Phong has had the conditions to build many small dams, many irrigation works to serve agricultural production. The whole district has invested in upgrading and building a number of medium and small irrigation works. In particular, the government has started the construction of Hua Na, Ban Coc, Chau Thon, Nhan Hac, Song Quang hydroelectric works... which are important works to limit floods, regulate and supply water sources. The canal system has been gradually concreted.
3.3. Socio-cultural situation
3.3.1. Population, ethnicity and labor
- Que Phong district is home to 5 ethnic groups, including Thai, Kinh, Kho Mu, Tho, H'Mong, the majority of whom live mainly in the forest and have a great influence on forest development and conservation. The total population of the district is 1,457 households, nearly 67,000 people.
- There are 41,670 workers in the area. Of which, 38,097 workers work in agriculture and forestry, accounting for 91.23% of the total workforce. This shows that the main source of income is agriculture and forestry, which plays a leading role in the economy.
local economy. This is a force that has a direct impact on the sustainable development of forests in Que Phong district.
- The natural population growth rate is 12.16%, showing that the population growth in the region is still high. Typically, in the H'Mong and Kho Mu ethnic groups, there are an average of 6-7 people/household.
- Each ethnic group has its own way of life, customs, farming methods, etc., expressing its own identity. Therefore, Que Phong is the district with the most ethnic groups in Nghe An province, so its cultural identity is also diverse. The livelihood activities of indigenous communities for thousands of years have greatly affected natural resources such as land, water, minerals, forest resources, etc. The higher the population growth, the greater the pressure on forest resources, leading to the decline of forest resources, ecological imbalance, environmental pollution, climate change, etc.
- The population in the region mainly works in forestry and agriculture, the educational level and labor quality are low, industry and handicrafts are not yet developed.
- In recent years, along with the policy of attracting talented people to work, the district has had appropriate policies for all levels, sectors, and associations to transfer and popularize basic knowledge to the people, focusing on agricultural, industrial, and forestry extension work. Therefore, the general intellectual level of the people, and the knowledge for people to carry out production and business in particular, are increasingly improving.
3.3.2. Education and training
In recent years, Que Phong has solidified schools and classrooms in the district from preschool to general education. In general, the district has paid attention to investing in and developing the infrastructure of the sector. The primary school system has been expanded to the villages. However, the infrastructure in the highlands and remote areas lacks teaching equipment and there is still a phenomenon of students dropping out of school, leading to low quality of students.
- At the end of the 2015 school year, the number of students completing the Primary School program was 1281/1284, reaching a rate of 99.76%; the number of students graduating from grade 9 of the Secondary School was 836/842, reaching a rate of 99.28%; 13/14 communes and towns met the standards for universal education for 5-year-old children; Total
National standard schools: 24 schools, an increase of 3 schools compared to 2014, including Preschool: 04 schools; Primary: 15 schools; Secondary: 05 schools.
- Implement well the movements to build friendly schools, active students to help students be bolder, more confident in communication and learning. Promote the application of information technology in teaching and learning management, actively build a system of national standard schools.
3.3.3. Medical
The health network with communes has been formed and operates well. Although the commune health stations have been invested in repairing and upgrading, however, equipment is still lacking, facilities and human resources still face many difficulties in implementing national health programs and goals and disease prevention work, the professional qualifications of medical staff are still limited, so the results of medical examination and treatment are still low.
Medical examination and treatment work continues to receive attention, direction and effective implementation, the quality of treatment is improved. Propaganda work is proactive in preventing and preventing human epidemics; national target programs on health are well implemented. Strengthening the inspection of medical ethics among medical staff; Continuing to implement the thematic resolution 'Strengthening the capacity to implement administrative reforms at medical examination departments and public hospitals, contributing to improving the quality of medical examination and treatment'
3.3.4. National security
Maintain strict command and duty regime; coordinate closely with forces to grasp the political security situation, social order and safety in the area, especially the border. Do a good job of military diplomacy with neighboring districts in Laos.
Organize border patrols. During the patrol, no enemy sabotage activities were detected on the border, ensuring absolute safety of people and weapons.
3.4. Current status of forestry activities in general and payment for forest environmental services in Que Phong district
3.4.1. Current status of forestry land and forest resources
3.4.1.1. Area of forest types
The forest coverage rate of Que Phong district is 76.7%, of which natural forest is 76.2% and planted forest of all kinds is 0.5%. Thus, the forest coverage rate of Que Phong is much higher than the average of Nghe An province (57.2%).
Table 3.1. Current status of forests and forestry land classified by 3 forest types
TT
Soil type | Total area of 3 types of forest | Production Forest | Forest PH | Special Use Forest | ||||
Area (ha) | Proportion % | Area (ha) | Proportion % | Area (ha) | Proportion % | |||
Total area of TN | 189,086.5 | |||||||
Forestry land | 174,330.4 | 82,850.7 | 43.8 | 52,458.4 | 27.7 | 39,021.3 | 20.6 | |
1.0 | Forested land | 141,239.4 | 62,175.3 | 32.9 | 43,878.7 | 23.2 | 35,185.5 | 18.6 |
1.1 | Natural forest | 140,239.5 | 61,176.4 | 32.4 | 43,877.7 | 23.2 | 35,185.5 | 18.6 |
1.1.1 | Primary forest | 44,540.7 | 8,789.4 | 4.6 | 16,877.8 | 8.9 | 18,873.4 | 10.0 |
a | Rich forest | 9,824.0 | 890.6 | 0.5 | 2,545.3 | 1.3 | 6,388.0 | 3.4 |
b | Medium forest | 34,716.7 | 7,898.8 | 4.2 | 14,332.5 | 7.6 | 12,485.4 | 6.6 |
1.1.2 | Secondary forest | 72,853.3 | 39,000.5 | 20.6 | 20,009.8 | 10.6 | 13,843.0 | 7.3 |
a | Poor post-exploitation forests | 31,970.2 | 15,751.7 | 8.3 | 7,194.3 | 3.8 | 9,024.1 | 4.8 |
b | Poor forest restoration | 40,883.1 | 23,248.7 | 12.3 | 12,815.5 | 6.8 | 4,818.9 | 2.5 |
1.1.3 | Mixed bamboo forest | 17,356.2 | 9,981.5 | 5.3 | 5,199.4 | 2.7 | 2,175.4 | 1.2 |
a | Wood mixed with bamboo | 2,214.9 | 1,558.4 | 0.8 | 656.5 | 0.3 | ||
b | Lung wood | 12,965.9 | 8,423.0 | 4.5 | 4,542.9 | 2.4 | 0.0 | 0.0 |
1.1.4 | Pure bamboo forest | 5,489.4 | 3,405.0 | 1.8 | 1,790.7 | 0.9 | 293.6 | 0.2 |
a | Bamboo | 3,736.1 | 158.1 | 0.1 | 3,578.0 | 1.9 | ||
b | Lung | 4,211.8 | 3,246.9 | 1.7 | 964.9 | 0.5 | ||
1.2 | Planted forest | 999.9 | 998.9 | 0.5 | 1.0 | 0.0 | ||
2.0 | Land without forest | 33,090.9 | 20,675.5 | 10.9 | 8,579.7 | 4.5 | 3,835.8 | 2.0 |
2.1 | Vacant land with regenerated timber planned for LN | 10,099.2 | 4,155.1 | 2.2 | 4,226.9 | 2.2 | 1,717.1 | 0.9 |
2.2 | Vacant land with no regenerated timber QH LN | 22,991.8 | 16,520.3 | 8.7 | 4,352.8 | 2.3 | 2,118.6 | 1.1 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Evaluation of the effectiveness of the Forest Environmental Services Payment Policy on forest management and protection, improving people's lives in the Cua Dat Hydropower Plant Basin in Thanh Hoa province, period from 2012-2016 - 13 -
Valuation Methods Used for Forest Environmental Goods and Services -
Identify Rating Levels and Rating Scales
zt2i3t4l5ee
zt2a3gstourism,quan lan,quang ninh,ecology,ecotourism,minh chau,van don,geography,geographical basis,tourism development,science
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Testing the Differences in Student Satisfaction with the Quality of Training Services at the Faculty of Tourism, University of Industry

(Source: Results of forest inventory of Que Phong district and field survey in 2016)
a) Natural forests
The total area of natural forest is 140,239.5 ha, accounting for 99.3% of the forested land area and 74.2% of the natural area of the whole district. Natural forests are still abundant in all communes of Que Phong district, and the largest areas are Dong Van and Thong Thu. Of which, the area of natural forest is special-use forest is 35,185.5 ha, accounting for 18.6% of the total natural area, protection forest is 43,877.7 ha, accounting for 23.2% of the total natural area, production forest is 61,176.4 ha, accounting for 32.4% of the total natural area.
The entire area of natural forests is timber forest, mixed forest of timber and bamboo and pure bamboo forest. However, the forest area with Lung is mainly concentrated in protective forests and production forests. Specifically as follows:
- Primary forest:
+ Rich forest (reserve 201-300 m3 / ha): area 9,824.0 ha, accounting for 5.2% of total natural area. This type of forest is rarely exploited, still has good wood species, has economic and conservation value, average reserve 252 m3 / ha. This type of forest is currently only found in Dong Van, Thong Thu, Hanh Dich, Nam Giai, Muong Noc, Chau Thon communes, often distributed in remote areas, high, remote places, difficult, complicated terrain, large slopes.
+ Medium forest (volume 101-200 m3 / ha): area 34,716.7 ha
accounting for 18.4% of the total natural area. This is the type of forest that is exploited, but the remaining wood species are good, have economic and conservation value, with an average reserve of 151 m3 / ha. This type of forest is currently only found in Quang Phong, Chau Kim, Nam Giai, Tien Phong, Hanh Dich, Thong Thu, Dong Van communes, and is also often distributed in remote areas, high, remote places, difficult, complex terrain, and steep slopes.
- Secondary forest:
+ Poor post-exploitation forest (reserve 10-100m3 / ha): area 31,970.2 ha, accounting for 16.9% of total natural area. This is the type of forest that has been exploited many times, so the canopy structure is broken, good wood species with economic and conservation value are almost gone, average reserve 73 m3 / ha. This type of forest is currently only found in all communes, often located near residential areas.
+ Poor recovery forest (volume 10-100m3 / ha): area 40,883.1 ha
accounting for 21.6% of the total natural area. This is a type of forest that has been exploited and re-exploited many times, and has been protected and restored, with reserves of

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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