Equity to GDP | 33% | 35% | 27% | 26.5% | ||
Debt to GDP | 27.8% | 25.5% | ||||
45.6% | 41.6% | |||||
3 | Labor | 100% | 100% | 100% | 100% | |
DNCVNN | 10.4% | 9.8% | 8.3% | 7.7% | ||
Non-state enterprise | 86.3% | 86% | 83.3% | 83.6% | ||
FDI | 3.3% | 4.2% | 8.4% | 8.7% | ||
4 | Capital structure | 100% | 100% | 100% | 100% | |
DNCVNN | 39.21% | 35.13% | 28.5% | 25.3% | ||
Non-state enterprise | 43.91% | 46% | 53.5% | 56.7% | ||
FDI | 16.88% | 18.87% | 18% | 18% | ||
5 | Total investment capital for social development | 100% | 100% | 100% | 100% | |
DNCVNN | 40.3% | 38% | 33% | 31% | ||
Non-state enterprise | 38.1% | 38.7% | 43% | 46% | ||
FDI | 21.6% | 23.3% | 24% | 23% | ||
6 | Total assets (billion VND) | 2,769,941 | 3,382,767 | 3,715,187 | 3,806,789 | 137% |
7 | Equity (billion VND) | 1,080,675 | 1,478,858 | 1,533,001 | 1,601,182 | 148% |
8 | Total liabilities (billion VND) | 1,480,742 | 1,746,583 | 1,543,638 | 1,542,051 | 104% |
9 | Profit (billion VND) | 176,259 | 176,108 | 179,336 | 233,614 | 132% |
10 | Revenue (billion VND) | 2,043,573 | 1,927,577 | 1,697,282 | 1,792,602 | 87.7% |
11 | Number of loss-making enterprises | 41/1106 | 28/882 | 110/855 | 107/818 | |
12 | Total number of DNCVNN | 1.106 | 882 | 855 | 818 | 74% |
- 100% foreign-owned enterprise | 846 | 652 | 505 | 491 | 58% | |
- Enterprises with state capital and shares | 260 | 230 | 350 | 327 | 125% |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Capital Use Structure and Deviation of Asset Proportions Compared to Previous Year of Vietinbank -
VPBank's Credit Growth Compared to the Whole System -
Capital Growth and Profit of Some Joint Stock Commercial Banks in Ho Chi Minh City -
The Role of the State in Economic Growth

Source: [36]
From the summary table of the scale and contribution structure of state-owned enterprises in the economy in the period of 2012-2019, we can see that state capital is preserved and increased in scale, debt to GDP has decreased sharply, the contribution of state-owned enterprises in the economy has decreased, contributing to promoting the development of the private economic sector: The state-owned enterprise sector contributes about 30% of the economy's GDP and tends to decrease sharply in quantity, but the absolute value has increased. In the past 10 years, the contribution scale of the state-owned enterprise sector has decreased by about 3% from nearly 30% of GDP to 27% of GDP. Debt to be paid from 45% of GDP in 2012 to 2019 is only 25% of GDP, this is a good sign contributing to reducing potential risks for our country's public debt. State capital is absolutely preserved, state capital from 2012 to 2019 increased by 1.48 times, but the scale of equity compared to GDP decreased from 33%/GDP in 2012 to 26.5%/GDP in 2019. The scale, capital structure, and contribution of state-owned enterprises to the economy are described more clearly in the following charts:
Chart 3.1: Graph of total asset growth
(Unit: Billion VND)
4000000
3000000
2000000
1000000
0
Year
2012
2015
2018
2019
Source: [36] Total assets of state-owned enterprises by 2019 were VND 3,806,789 billion (equivalent to 63% of GDP), an increase of 137% compared to total assets of state-owned enterprises in 2012 (85% of GDP), state-owned corporations and groups held more than 70% of total assets.
State at DNCVNN.
Chart 3.2: Graph of total asset growth rate 2012 - 2019 compared to GDP
Total assets to GDP
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
85%
80.6%
72%
63%
Equity
2012
2015
2018
2019
Source: [36]
The contribution of SOEs to GDP of SOEs to the economy gradually decreased from 32.5% in 2012 to 27.06% in 2019 and tends to decrease at an average rate of 1%/year.
Chart 3.3: Graph of the contribution to GDP of state-owned enterprises from 2012-2019
State-owned enterprises contribute to GDP
40.0%
32.5%
28.69%
27.7%
27.06%
30.0%
20.0%
10.0%
0.0%
2012
2015
2018
2019
Source: [36]
The absolute contribution of state-owned enterprises to the state budget increased by 150% in 2019 compared to 2012; but the proportion gradually decreased from 35.2% in 2012 to 25.5% in 2019 and has a decreasing trend with an average decrease of 1.2%/year.
Chart 3.4: Graph of the proportion of state-owned enterprises contributing to the state budget from 2012-2019
Proportion of state-owned enterprises contributing to the state budget
32.5%
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
28.69%
27.7%
27.06%
2012 2015 2018 2019
Source: [36]
Equity to GDP in absolute terms increased by 148% in 2019 compared to 2012; but the proportion of equity to GDP gradually decreased from 33% in 2012 to 26.5% in 2019 and tended to decrease with an average decrease of 0.8%/year.
Chart 3.5: Graph of the proportion of equity of state-owned enterprises compared to GDP from 2012-2019
The proportion of equity of state-owned enterprises compared to
with GDP
40%
33%
35%
27%
30%
26.5%
20%
10%
0%
2012
2015
2018
2019
Source: [36]
The investment capital of state-owned enterprises in total social investment gradually decreased from 40.3% in 2012 to 31% in 2019 and has a decreasing trend with an average decrease of 1.1%/year.
Chart 3.6: Graph of the proportion of investment capital of state-owned enterprises in total social investment capital from 2012-2019
The proportion of investment capital of state-owned enterprises in
total social investment
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
40.3%
38%
33%
31%
2012 2015 2018 2019
Source: [36]
Revenue in 2012 was 2,043,573 billion VND down to 1,792,602 billion VND in 2019. Although total assets and capital increased, the revenue of SOEs decreased in absolute terms along with the reduction in fields and industries of operation. However, profits and budget contributions still increased, demonstrating the increased quality and efficiency of SOEs.
Chart 3.7: Graph of DNCVNN revenue from 2012-2019
Revenue
2500000
2000000
1500000
1000000
Revenue
500000
0
2012
2015
2018
2019
Source: [36]
The number of SOEs decreased from 1,106 in 2012 to 818 in 2019. This is also the trend of SOEs in the coming years, continuing to decrease in number and increase in capital scale.
Chart 3.8: Graph of the number of state-owned enterprises from 2012-2019
Number of DNCVNN
1200
1000
800
600
Number of DNCVNN
400
200
0
2012
2015
2018
2019
Source: [36]
The efficiency of state-owned enterprises is improving, with profits increasing by 32% in 2019 compared to 2012. Debt in absolute terms increased but its proportion to GDP decreased significantly from 45.6%/GDP in 2012 to 25.5%/GDP in 2019.
Chart 3.9: Graph of profits of state-owned enterprises from 2012-2019
DNCVNN Profit
DNCVNN Profit
233614
176259
176018
179336
2012
2015
2018
2019
Source: [36]
The debt-to-GDP ratio of the SOE sector has decreased significantly from 45.6% in 2012 to 25.5% in 2019, which also reduces potential risks to Vietnam's public debt.
Chart 3.10: Graph of debt of state-owned enterprises compared to GDP
from 2012-2019
Debt to GDP
Debt to GDP
45.60%
41.60%
27.80%
25.50%
2012
2015
2018
2019
Source: [36]
Regarding the scale, capital, quantity and operating efficiency of state-owned enterprises in 2019, the data in boxes 4, 5, 6 are as follows:
Box 4: Financial situation and operations of state-owned enterprises in 2019
According to the report of the owner representative agency, by the end of fiscal year 2019, there were 818 enterprises with state capital, of which 491 enterprises had 100% of charter capital held by the State, and 327 enterprises had shares and state capital contributions. |
Total state capital invested in 818 enterprises is 1,601,182 billion VND, an increase of 4% compared to 2018. Of which, 100% state-owned enterprises are 1,425,050 billion VND (accounting for 89% of capital of state-owned enterprises) and enterprises with capital under 100% |
The capital is 177,132 billion VND (accounting for 11% of the capital of the SOEs). The total assets of the SOEs reached 3,806,789 billion VND, an increase of 3% compared to 2018. There are 107/818 enterprises with loss-making business results (accounting for 13% of the total number of SOEs). The total amount payable to the State Budget is 396,356 billion VND, an increase of 8% compared to 2018. The total pre-tax profit is 233,614 billion VND.
The loss incurred by 3 corporations is 414 billion VND, the loss incurred by 06 parent companies is 2,081 billion VND. The accumulated loss of 12 corporations is 7,448 billion VND, the accumulated loss of 06 parent companies is 2,819 billion VND.
In 2019, 85 operating SOEs received additional charter capital investment of VND 21,183 billion. The additional capital sources mainly came from the Enterprise Development Investment Fund (48%), Enterprise Arrangement and Development Support Fund (2.6%), central budget (15%), local budget (14.4%), and other sources (20%) [65].
Regarding the financial situation and operations of the state-owned commercial banking sector in 2019, including the following banks: Vietnam Joint Stock Commercial Bank for Industry and Trade (Vietinbank); Vietnam Joint Stock Commercial Bank for Investment and Development (BIDV); Vietnam Joint Stock Commercial Bank for Foreign Trade (Vietcombank); Vietnam Bank for Agriculture and Rural Development (Agribank), reflected in Box 5 below:
Box 5: Performance of State Commercial Banks
In 2019, total assets of VND 5,405,767 billion increased by 11.8% compared to 2018; Owner's equity of VND 305,132 billion increased by 26% compared to 2018; revenue reached
437,409 billion VND, up 16% compared to 2018; pre-tax profit reached 59,753 billion VND, up 43.8% compared to 2018. ROE 2019 reached 15.66%, ROE 2018 reached 13.68%; total budget payment in 2019 was 20,776 billion VND, up 31.6% compared to 2018. State capital at commercial banks continues to be preserved.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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