- Mention effective solutions to combat tax evasion crimes in a comprehensive and feasible manner so that legislative, executive and judicial agencies have programs and plans to organize effective prevention and combat against this type of crime.
8. Thesis layout:
Based on the purpose, tasks and scope of the research, in addition to the opening part
Maybe you are interested!
-
Tighter Control Over International Tax Evasion and Avoidance -
Overview of Tax Evasion Crime in Vietnamese Criminal Law from 1945 to 1999 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Some solutions to implement the self-declaration and self-payment tax management mechanism in Binh Thuan province - 10 -
Solutions to promote the application of information technology in the tax industry in Vietnam - 30
Introduction and conclusion, list of references, the thesis is divided into 3 chapters with the following specific contents:
Chapter 1. General theory on the fight against tax evasion

Chapter 2. Current status of tax evasion and the fight against this type of crime in the last 5 years (from 2001 to 2005)
Chapter 3. Solutions to improve the effectiveness of the fight against tax evasion in the coming time
Although I have tried my best, due to limited knowledge, this thesis certainly cannot avoid shortcomings. The author looks forward to receiving comments from teachers, friends and those interested in this topic.
Chapter 1
General theory about
fight against tax evasion
1.1 Tax evasion in Vietnamese criminal law
1.1.1 Tax overview:
1.1.1.1 Tax concept:
Human history has proven that the emergence and change of taxes are closely linked to the formation and development of the State. The private ownership regime appeared, society was divided into classes, and the State was inevitably born. The main function of the State is to protect the interests of the ruling class and solve some common problems of the community. The State needs to have the necessary material resources to serve the implementation of those functions. The development of the private ownership regime led to the method of mobilizing material resources to serve community life through voluntary contributions of the people as in primitive communist society, which is no longer suitable. The State has used its power to determine and force citizens to contribute a part of the wealth they create to the common fund of the State, and to ensure the implementation of this obligation by the State's coercive apparatus. The emergence of this source of wealth and the collection relationship is tax and the tax collection relationship.
Thus, tax was born as an objective necessity in history, stemming from the need to meet the functions of the State and existing inseparably from State power. Therefore, many researchers have affirmed that "tax is both an economic category and a historical category" (1) .
Definition of tax, from different perspectives, many researchers
have given different concepts of tax.
According to Karl Marx, "taxes are the economic basis of the state apparatus, a means of
simply for the treasury to collect money or assets from the people to use for spending the state's money" (2)
With their assessment, economists believe that tax is: "a form of financial income distribution of the state to perform its functions, based on political power, to distribute surplus products of society in a coercive and non-refundable manner" (3)
If we consider taxes as legal regulations, tax law researchers define: "Tax is an order that has been established peacefully between the government and the community in respect of the obligation to collect and pay into the budget. Taxes do not have any discrimination between states or territories" (4)
Or: "Tax is a compulsory payment that organizations or individuals must pay to the state when certain conditions are met" (5)
In general, the above concepts can be defined as: "Tax is a mandatory payment that individuals and legal entities are obliged to make to the State, arising on the basis of legal documents issued by the State, not of a comparative nature and directly refunded to the taxpayer".
1.1.1.2 Characteristics of tax:
Research on taxes shows that taxes have the following basic characteristics:
Firstly, tax is a compulsory payment of individuals and legal entities to the state, not of a direct comparison and refund nature.
By its power, the state promulgates laws regulating types of taxes, taxpayers, tax rates... Any individual or legal entity, if it
If a taxpayer meets all the legal requirements, he or she is obligated to pay taxes. Paying taxes is a state command that requires taxpayers to
Taxpayers must comply. If taxpayers do not comply or do not fully comply with their obligations, they will be subject to enforcement and penalties from the State. Even tax collection agencies themselves do not have the right to choose whether or not to collect taxes, or to discriminate against taxpayers in violation of tax law.
The compulsory nature is closely related to the non-reciprocal and direct refund nature of tax obligations. The non-reciprocal and direct refund nature of tax obligations is shown in the following: "Tax is not an amount payable when taxpayers have received a specific benefit or right from the state. Anyone, when eligible, must fulfill their tax obligations to the state, regardless of what public benefits they have received." [3, p.10]. Because of the non-reciprocal nature, many people believe that
Paying taxes does not bring any benefits to oneself, and one does not voluntarily pay taxes. This misconception has led to tax evasion and tax procrastination. Therefore, to ensure stable tax collection, the state must use measures to force tax obligations, and also use persuasive educational measures to make people more aware of taxes and raise their awareness of paying taxes voluntarily. In fact, taxpayers have enjoyed many indirect benefits from paying taxes such as: peace, stability of the country, public works, public services...
Second, issued by the highest State authority.
Taxes provide the main source of revenue for the national budget, but are mobilized from tax payments by individuals and organizations in society. Therefore, the impact of taxes is not only on the country, but also affects the rights and interests of all individuals and organizations. To protect the rights of the people as well as the national interests, most countries in the world stipulate that the authority to issue, amend, and abolish tax laws belongs to the legislative body. This is a principle that was recognized early in the laws of countries. For example, in England, the law
The Civil Rights Law of 1688 stipulates: prohibits all taxes for State expenditure without the approval of the National Assembly. ë France, the French National Assembly stipulates: any tax without the approval of the National Assembly cannot be applied. The Constitution of the French Republic in 1791 stipulates that the French National Assembly has the right to vote and decide on tax laws.
The Constitution of the Socialist Republic of Vietnam stipulates: The National Assembly has the duty and power to prescribe, amend or abolish tax laws. However, due to the need to regulate legal relations on taxes, the National Assembly may assign the National Assembly Standing Committee to prescribe, amend or abolish certain types of taxes through the form of promulgating Ordinances or Resolutions on taxes.
Third, tax is a tool that reflects the redistribution of material wealth in the form of value between the State and other entities in society.
The State's tax collection creates a distribution relationship between the State and individuals and legal entities in society. The object of this distribution relationship is material wealth expressed in the form of value. Through this activity, the State regulates income among individuals in society. People with high incomes and people who use many products have to pay more taxes, which are converted into social welfare to support people with low incomes. Through tax policy, the State has measures to support effective economic sectors, limit disadvantageous sectors, and promote overall growth.
1.1.1.3 The role of taxes in a market economy.
Economists often mention the role of taxes in the State budget and social life. Because in reality, through tax collection, the State concentrates a part of the society's wealth, thereby forming the State budget fund and implementing economic and social policies.
In terms of law, tax is an institution established by the State through the promulgation of legal documents. Legal documents not only stipulate the content of taxes but also establish the rights and obligations of subjects, and measures to ensure tax collection and payment. Tax law is the institutionalization of the State's socio-economic policies. Therefore, tax law is a decisive factor in the socio-economic significance of taxes and plays an important role in the economy and social life.
The role of tax is a specific expression of tax functions in certain economic and social conditions. In the conditions of a market economy, with the change in the way the State intervenes in economic activities, tax plays a very important role in the process of socio-economic development. The role of tax is shown in the following aspects:
a. Tax law is the main tool of the State to mobilize a part of the material wealth in society into the State budget.
The State promulgates tax laws and determines the types of taxes applicable to legal entities and individuals in society. The fact that tax payers fulfill their tax obligations according to the provisions of tax laws has created an important financial source, accounting for a large proportion in the structure of State budget revenue.
Like the law in general, tax law has the function of regulating social relations. The main and most important purpose of regulating the legal relationship of tax collection and payment is to create a state budget fund. In most countries, tax is the main form prescribed by law to collect state budget.
A healthy national finance must rely mainly on internal revenue sources of the national economy. In the conditions of a market economy, from the scope of activities, the State is required to issue and organize the implementation of
Implement tax laws to concentrate financial resources on the State budget, thereby meeting the increasing spending needs.
Tax is the most important tool to redistribute the total social product and national income according to the path of building socialism in our country. Currently, foreign revenue has decreased significantly, foreign economic relations have changed to borrowing and repaying. First of all, tax is an important tool to contribute to stabilizing social order, preparing conditions and premises for long-term development.
With a multi-sector economic structure, the new tax law system is
uniformly applied among economic sectors. Taxes have regulated most production and business activities, sources of income, and all social consumption. This is the main source of revenue for the State budget.
b. Tax law is a macro-regulatory tool of the State for the economy and social life.
In addition to mobilizing revenue for the State budget, tax law also plays an important role in macro-regulating the economy. Article 26 of the 1992 Constitution states: The State unifies the management of the national economy through laws, plans, and policies. As a part of the Vietnamese legal system, tax law plays the role of a macro-regulating tool of the State. Through the promulgation and implementation of tax law, the State institutionalizes and implements regulatory policies for the economy, regulating income and social consumption.
Regulation of the economy is an objective and regular requirement of the State in the conditions of a market economy. Through the provisions of tax law on the structure of taxes, scope of taxpayers, tax rates, tax exemptions, etc., the State proactively promotes its regulatory role in the economy. This role of tax law is demonstrated in that tax law is a tool to influence the investment thinking and investment behavior of business entities.
business and consumer behavior of members in society. Based on tax tools, the State can promote or restrict investment and consumption.
Through the provisions of tax law, the State proactively intervenes in the supply and demand of the economy. The impact of the State to adjust the supply and demand of the economy in a reasonable manner will have a great impact on economic stability and growth. Through the provisions of tax law, the State
positively impact supply and demand of the economy in all stages from production, circulation to consumption.
Consumption regulation is an important activity of the State for the market economy. Through the provisions of tax law, the State affects
affecting social consumption relations. In order to limit the consumption of certain goods and services, the State increases value added tax rates, import and export taxes... on the production, business and consumption of those goods.
To implement protection policies, encourage domestic production and encourage exports, the law on export and import taxes has the following provisions:
The encouragement or restriction of the import and export of certain goods is mainly reflected in the tariff schedule applied in a discriminatory manner to different types of imported and exported goods.
In the competitive conditions of an economy operating under a market mechanism, it inevitably leads to financial recession in some enterprises. For industries, production and business sectors that need to be encouraged, in addition to general regulations, tax laws also have preferential regulations, tax exemptions and reductions to overcome financial recession, creating stability and development of enterprises.
Taxes contribute to encouraging the exploitation of domestic raw materials and supplies.
meet the needs of consumption and export. Through tax laws, the State has a positive impact in promoting production development on the basis of taking advantage of



![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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