HUE UNIVERSITY UNIVERSITY OF ECONOMICS
FACULTY OF BUSINESS ADMINISTRATION
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UNIVERSITY THESIS
EVALUATION OF HUMAN RESOURCE RECRUITMENT AT ROAD AND TRANSPORT MANAGEMENT JOINT STOCK COMPANY
CONSTRUCTION WORKS IN THUA THIEN HUE
Student implementation: Instructor:
Dang Thi Phuong Anh Associate Professor, Dr. Nguyen Tai Phuc Class K51 QTNL
School year: 2017 – 2021
Hue, December 2020
ACKNOWLEDGEMENTS
To complete this thesis, in addition to my own efforts and hard work, I have received enthusiastic help from agencies, organizations and individuals. I would like to express my deep and sincere gratitude to the groups and individuals who have created conditions and helped me during the process of internship, research and implementation of this thesis.
First of all, I would like to sincerely thank the teachers of the University of Economics who have wholeheartedly taught and imparted their experiences, creating the best conditions for me to have the opportunity to study and equip myself with the necessary knowledge during my years of study at the school.
With deep gratitude, I would like to thank the teachers of the Faculty of Business Administration, especially Associate Professor Dr. Nguyen Tai Phuc for directly guiding, enthusiastically instructing and giving extremely valuable contributions to help me complete this thesis.
I would like to express my sincere thanks to the Board of Directors and colleagues at Thua Thien Hue Road Management and Construction Joint Stock Company for creating favorable conditions and helping me in the process of collecting data and related documents, and taking the time to answer the survey questionnaire to help me complete my thesis.
Although I have tried my best in the research process, due to limited conditions, the thesis is inevitably flawed, so I look forward to receiving comments and feedback to continue to improve.
Hue City, January 1, 2021
Student
Dang Thi Phuong Anh
INDEX
THANKS 3
TABLE OF CONTENTS i
LIST OF ABBREVIATIONS AND SYMBOLS v
LIST OF DRAWINGS
LIST OF TABLES vii
PART I: PROBLEM STATEMENT 1
1. Reasons for choosing topic 1
2. Research objective 2
2.1. General objective 2
2.2. Specific objectives 2
3. Research object and scope 2
3.1. Research subject 2
3.2. Scope of research 2
4. Research method 3
4.1. Data collection method 3
4.1.1. Secondary data 3
4.1.2. Primary data 3
4.2. Sampling and investigation methods 4
4.3 Data processing and analysis methods 4
4.3.1 Descriptive statistical methods 4
4.3.2 Preliminary assessment of the scale through Cronbach's Alpha 4
4.3.3 One-Sample T-Test 5
5. Topic structure 5
PART II: RESEARCH CONTENT AND RESULTS 6
CHAPTER I: SCIENTIFIC BASIS OF HUMAN RESOURCE RECRUITMENT 6
1.1. Theoretical basis 6
1.1.1. Basic concepts of human resources 6
1.1.1.1. Concept of human resources 6
1.1.1.2. Concept of human resource management 6
1.1.2. Basic concepts of human resource recruitment 8
1.1.2.1. Recruitment 8
1.1.2.2. Selection 17
1.1.2.3. Training (orientation) for new employees recruited into the organization 22
1.1.3. Factors affecting human resource recruitment 23
1.1.3.1. Group of factors outside the enterprise 23
1.1.3.2. Group of internal factors of the enterprise 24
1.1.4. Evaluation criteria for human resource recruitment effectiveness 25
1.1.4.1. Qualitative indicators 25
1.1.4.2. Quantitative indicators 26
1.2. Practical basis 27
1.3. Comments on related studies 29
1.4. Proposed research model and hypotheses 29
CHAPTER II: CURRENT STATUS OF HUMAN RESOURCE RECRUITMENT AT THUA THIEN HUE ROAD MANAGEMENT AND CONSTRUCTION JOINT STOCK COMPANY 31
2.1. Company Overview 31
2.1.1. Formation and development process 31
2.1.2. Functions and tasks of the company 32
2.1.3. Business lines 32
2.1.4. Organizational structure system 33
2.1.4.1. Organizational structure 33
2.1.4.2. Functions and tasks of each department 34
2.1.5. Business performance results in 2017-2019 36
2.1.6. Characteristics of human resource structure in 2017-2019. 37
2. 2. Current status of human resource recruitment of Management Joint Stock Company
Roads and Road Construction Thua Thien Hue 41
2.2.1. Current status of company's recruitment sources and methods 41
2.2.1.1. Current status of resources 41
2.2.1.2. Current status of company recruitment methods 42
2.2.2. Human resource recruitment process in the company 42
2.2.3. Evaluation of recruitment results at company 54
2.2.3.1. Company recruitment results through criteria 54
2.2.3.2. Company recruitment results by recruitment source 56
2.3. Survey respondents' assessment of the company's recruitment activities 56
2.3.1. Description of survey sample characteristics 56
2.3.2. Cronbach's Alpha Test 59
2.3.3. Survey respondents' assessment of the company's recruitment work 60
2.3.3.1. Company recruitment activities 60
2.3.3.2. Company selection activities 62
2.3.3.3. Orientation activities for new employees in the company 64
2.3.3.4. Overall satisfaction level 65
2.4. General assessment of human resource recruitment at company 67
2.4.1. Achievements in recruitment work at company 67
2.4.2. Limitations in the recruitment work of the company 68
2.4.3. Causes of limitations 69
CHAPTER III: ORIENTATION AND SOLUTIONS TO IMPROVE RECRUITMENT WORK FOR THUA THIEN HUE ROAD MANAGEMENT AND CONSTRUCTION JOINT STOCK COMPANY 70
3.1. Orientation 70
3.1.1. Orientation for developing human resource recruitment of the company 70
3.1.2. Company development orientation 70
3.2. Solutions to improve the efficiency of human resource recruitment of the company 71
3.2.1. Solutions for the recruitment process 71
3.2.2. Solutions for the selection process 73
3.2.3. Solutions for the orientation process 74
3.2.4. Some other solutions to improve the recruitment process 75
PART III: CONCLUSIONS AND RECOMMENDATIONS 78
3.1.Conclusion 78
3.2. Recommendation 79
3.2.1. Recommendations to competent authorities 79
3.2.2. For Thua Thien Hue Road Management and Construction Joint Stock Company 80
REFERENCES 80
APPENDIX 81
LIST OF ABBREVIATIONS AND SYMBOLS
Labor contract
Labor contract | |
University | University |
CD | College |
industrialization and modernization | Industrialization - modernization |
Production and business | Production and business |
Construction | Construction works |
QLDB | Road Management |
TC-HC | Organization - administration |
Labor Union | General labor |
Labor | Indirect labor |
Labor | Direct labor |
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LIST OF DRAWINGS
Figure 1.1: Interrelationship between recruitment and other functions of human resource management 10
Figure 1.2: Organization 14's recruitment process
Figure 1.3: Human resource selection process 18
Figure 1.4: Proposed research model 30
Figure 2.1: Organizational structure of the management apparatus of company 33
Figure 2.2: Company recruitment process 43
Figure 2.3: Human resource recruitment process of Thua Thien Hue Road Management and Construction Joint Stock Company 53
Figure 3.1: Completing the company's recruitment process 77