b) Training solutions to improve technical skills
+ Continue planning
excess of experience
father change
transmit
Maybe you are interested!
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Results of Shrimp Paste Processing of the Surveyed Household Group -
Evaluating the economic efficiency of rice production of farming households in Loc Bon commune, Phu Loc district, Thua Thien Hue province - 1 -
Analysis of climate change adaptation measures and efficiency of household shrimp farming in Ben Tre province - 30 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Criteria for Evaluating the Efficiency of Deposit Mobilization Activities of Commercial Banks
profession
for the generations

The following system simultaneously studies
technology applications
regime
New shrimp paste processing achieves high productivity.
+Open technical training classes for people, coordinate advances
technology
new, improve skills
regime
change, treatment
theory and practice
room for fish sauce, providing information, market, price for processors to rearrange production, business to achieve high economic efficiency, thereby consolidating and developing.
+ Regularly summarize and build good production models in production and processing.
c) Solutions on access to capital and raw material inputs
+ Regarding capital: Capital is an important and indispensable factor for any economic activity in the national economy. In fact, the equity capital of processing households still accounts for a high and main proportion of the total investment capital. Therefore, to participate in shrimp paste processing, first of all, the processing households themselves need to have their own orientations to solve their capital problems.
For local authorities, it is necessary to create favorable conditions to support processing households by linking with local lending projects to support producers in borrowing capital at low interest rates, using capital for the right purposes and bringing high efficiency.
+ Regarding raw materials: Raw materials are an extremely important input factor for production in general and for the fish sauce processing profession of Ha Yen commune in particular. It determines the processing productivity and efficiency of the production profession.
For the shrimp paste processing profession, choosing raw materials is also very important.
too important,
good material
directly affect productivity
Fish sauce, fish sauce quality as well as selling price. The main ingredient for processing fish sauce is shrimp, some households that process according to orders or have been processing for a long time often choose small shrimp, this is a delicious type of shrimp but the cost to buy this type of shrimp is higher than other types of shrimp. However, this type of shrimp can extract a lot of fish sauce, the fish sauce is delicious and pink and can be sold at a high price. Some households, because of catching shrimp or buying cheaper shrimp, have less fish sauce, the color of the fish sauce is not attractive, leading to unstable selling prices.
Therefore, processing households need to pay more attention in choosing raw materials for processing, depending on the processing order to choose raw materials and additive ratios appropriately, bringing the highest efficiency.
d) Solutions on consumer market
The consumption market is always a matter of concern for production households. It is the final stage of the production process and determines the economic efficiency that households achieve.
In the past years, the free consumption of each person sold has caused many difficulties and created opportunities for traders to squeeze prices. Currently, there are practical programs to help people more conveniently consume products. To further promote, authorities at all levels need to actively implement the following issues:
The local government of Ha Yen commune regularly updates, searches for potential customers, and signs contracts to consume shrimp paste products for farming households.
Local authorities need to closely coordinate with district purchasing entities and companies that need to purchase shrimp paste products to ensure sustainable consumption of the product for households in the commune.
On the part of the people, they need to be more professional in making purchases and sales. Households must do exactly what the orders have specified. There have been many cases of farmers breaking orders.
because the price of products on the free market is lower than the price of imported products
agreement
Disagreement in order and quality of fish sauce is not as expected
has been stipulated
Only by doing these things well can the shrimp paste products of the commune always find a stable outlet, ensuring income for households in the commune.
e) Environmental solutions
The problem of environmental pollution in traditional craft villages is a big question for environmentalists. The shrimp paste making village in Ha Yen is no exception. Environmental pollution originates from the process of
Curing and incubation
fish sauce. The amount of water discharged during the process of washing shrimp, cleaning
born
There are many jars while the drainage system cannot meet the wastewater treatment requirements of the commune. In addition, if the wastewater is not treated properly, it will cause a very unpleasant smell that greatly affects the health of people in the commune.
Ha Yen commune has had programs to introduce to households.
change the way of handling and cleaning the environment through building a system
drainage, disinfection
smell of fish sauce. However, there are still many households
people
not implemented or not implemented well. Some
democratic household
official
Discharging wastewater into ponds and ditches affects underground water sources and causes environmental pollution.
To solve the problem of environmental pollution, the commune needs to invest in upgrading the drainage system as well as wastewater treatment. At the same time, popularize and
Introduce to people models of wastewater treatment that are effective and not too costly.
Local authorities need to closely monitor the processing process and processing productivity of households in the area, and at the same time seek the most appropriate support policies, especially in terms of capital and consumption, to help people in processing shrimp paste.
Besides, processing households also need to cooperate with relevant agencies and departments, have solidarity and support among processing households,
Households need to evaluate processing productivity.
transform with efficiency
bring to have
appropriate production strategy, further development of shrimp paste processing industry.
PART V
CONCLUSION AND RECOMMENDATIONS
5.1 Conclusion
Through the internship period, research on the situation of shrimp paste processing in Ha Yen commune, Ha Trung district, Thanh Hoa province with the following methods:
I have researched deeply and solved some problems.
important theoretical and practical issues:
The number of households participating in catching and processing shrimp paste tends to increase gradually over the years, contributing to solving labor problems and economic development in the commune. The shrimp paste processing profession brings high economic efficiency to the people in the commune, contributing greatly to the total production value of the commune. According to the survey and analysis data, according to each different classification criteria, the efficiency achieved by the household groups is different. If classified according to processing scale, the group of households with large processing scale will bring the highest economic efficiency.
The mixed income of this household group reached 1,535.89 thousand VND, the household group
The average income of the small-scale household group is 1,506.49 thousand VND and that of the small-scale household group is 1,367.12 thousand VND. Calculate the income per labor of the small-scale household group.
large reached 216.32 thousand VND, lower than the large-scale household group and the medium-sized group.
The average is 203.58 thousand VND and the lowest is the household group.
small scale
obtain
168.05 thousand VND. If classified by investment level, the mixed income per labor of the high investment household group will be the highest, reaching 246.26
thousand dong, the average household group reached 254.18 thousand dong and finally
The group of households with low investment achieved 259.31 thousand VND. Also through the study, it can be seen that if households only catch or both catch and process, the efficiency achieved will not be high. It is lower than that of households that only process. When households
Processing alone brings in an income per household worker of 295.52.
thousand dong then household
catch and process
variable
bring 154.15 thousand
VND/1 labor. However, to have input materials, households should still fish, because although the efficiency is lower than that of households that process
variable but that is relatively high compared to other industries. If the
If households stop fishing and only focus on processing, not only will they not have raw materials, but processing so much will not be consumed.
receiver
ok, then the price of fish sauce will be
decrease due to surplus
surplus and maker
variable will
not enough
The product consumption process still has the nature of a free market, each person sells for himself without a close connection between purchasing facilities, processing households and product consumption. This is
the biggest difficulty that households are facing.
regime
shrimp paste processing in Ha Yen commune
The shrimp paste processing industry of the commune also faces some difficulties such as: high cost of raw shrimp, unstable shrimp price. Although the price of fish sauce has continuously increased in recent years, the prices of input factors have also increased.
significantly reduce people's income. Fish sauce processing households still have
small scale, but expanding the scale for processing is very difficult.
many difficulties in consumption,
find output for product
Some households
still have difficulty in technical level in processing by processing profession
Shrimp paste is often self-researched, studied and learned, but there is no school.
research and training classes. In addition, shrimp paste processing households also face some difficulties in natural conditions, the main of which is
Weather. Weather directly affects the shrimp catching process.
people, thus affecting the input factor. On the other hand, time
blood still fish sauce
affect the processing
The most important thing is the preservation.
Some solutions to improve the economic efficiency of shrimp paste processing in Ha Yen commune include: Increasing capital to expand production combined with finding sources of consumption and output; Applying new science and technology, combined with traditional experience of the people; Expanding product consumption markets; Enhancing the role of local authorities at all levels in supporting and directing processing, finding output, food hygiene and safety and ensuring the environment.
5.2 Recommendations
For the state:
+ The government needs to have policies to help people reduce production costs.
stable price
factors
input,
+ The state needs to pay attention to craft villages, especially small villages.
profession
small
like
craft village
regime
Ha Yen commune's shrimp paste is transformed into
create condition
for craft villages
this development,
promote economic development,
reduce
rural unemployment
For local:
Every year, localities need to have a plan to review the number of fishing and processing households as well as the fish sauce processing output to help households have a suitable production and processing plan, avoiding mass production and processing leading to unsold products.
Hope local authorities cooperate with sponsors to support capital so that people can have capital for production.
I hope that local authorities will have a policy of cooperation with purchasing entities to help producers consume more of their products.
I hope that the local government will promote more widely through cooperation with units to introduce shrimp paste products of households to many places and thanks to that, households will be able to consume the products.
The functional units open technical training classes and notify
each household
cyclical population
business to
Farmers exchange and learn experience
Regular output price information for people so that people
understanding and planning are not enough to cover expenses.
reasonable production plan,
avoid production loss
Local authorities expand training courses on how to handle
waste during production, school
processing fish sauce to avoid polluting the environment
The local government acts as a bridge between farmers and purchasing units and processing facilities to ensure a stable output source for shrimp paste products in the commune.
Support farmers to borrow capital to expand production.
Bringing new experiences and ways of making fish sauce to people, helping the process.
efficient processing
Quality control and confirmation of fish sauce quality of processing households is something that local authorities should do regularly.
For the people:
+ Households
need to continue learning skills
new techniques, learning
mutual experience to improve the efficiency of shrimp paste processing.
+ Households must properly implement technical procedures during fish sauce processing such as preparing facilities, processing tools, sterilization, fish sauce fermentation hygiene, etc.
+ Fulfill orders with wholesalers and purchasing facilities
fish sauce⦠ensures stable product output and sustainable development.
+Economic development but households must pay attention to environmental protection.




![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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