To analyze in detail the efficiency of working capital use of Song Da 11 Joint Stock Company, we need to have an overview of the Company's operations in recent years.
1.1. Results of production and business activities
Song Da Corporation Song Da Joint Stock Company 11
Table 2.1: Business performance report over the years
Unit: Dong
Target
2006 | 2007 | Year 2008 | |
A. Business results | |||
1. Total revenue | 219,426,750.0 52 | 241,811,502,0 97 | 322,199,475.7 76 |
2. Total profit (+), loss (-) | 10,120,193,98 9 | 12,438,559.92 6 | 23,311,998,37 1 |
3. Total profit after corporate income tax | 8,784,387,725 | 10,670,774,05 6 | 20,083,318.59 9 |
4. Total payable to the State budget in the year | 12,795,627.46 8 | 13,812,570.39 8 | 17,167,675.92 9 |
B. Other evaluation criteria | |||
1. Profit margin / revenue | 4.00% | 4.41% | 6.23% |
2. Profit Margin / Equity | 8.98% | 21.34% | 40.17% |
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Current Status of Capital Mobilization Efficiency at Vietnam International Commercial Joint Stock Bank -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Current Status of Organizing and Preserving Document Capital at the Information Center - Library of the University of Transport -
Analysis of Working Capital Efficiency at the Company. -
Assessment of the Current Status of Access to Bank Credit Capital of Small and Medium Enterprises in Thai Nguyen Area in the Period of 2013 - 2018

(Source: Financial report of Song Da 11 Joint Stock Company)
Chart 2.1. Revenue and profit growth
( Unit: Billion VND )
25 350
300
20
250
Profit after tax
Revenue
15 200

10 150
100
5
50
0 0
2006 2007 2008
(Source: Author's synthesis and calculation)
As a state-owned enterprise, the Company's business results are always the top criteria in evaluating overall efficiency and working capital efficiency in particular.
Through the “Business results report over the years” ( Table 2.1 ) and the chart “Revenue and profit growth” ( Chart 2.1 ), we can clearly see the growth rate of the Company over the years. According to the chart, the growth rate of the Company in the last three years has tended to increase rapidly and steadily. The Company’s revenue increased from more than 219 billion VND in 2006 to more than 241 billion VND in 2007 and reached 322 billion VND in 2008, an increase of more than 81 billion VND compared to 2007 (equivalent to an increase of 33.6%). The Company’s after-tax profit also changed significantly: from 8 billion VND in 2006 to 10 billion VND in 2007 and by 2008 it had doubled compared to 20 billion VND in 2007. The reason for such a sharp increase in 2008 is that the planned investment projects were successfully implemented, bringing both high revenue and profit to the Company. In 2008, the Company completed the targets and progress of key projects such as: Son La Hydropower Plant, Nam Chien, Ban Ve, power lines and transformer stations from 110kv to 500kv, water supply and drainage projects... The quality of construction and installation of
The project is guaranteed to meet the design requirements and standards of the investor. This result partly recognizes the efforts of the staff in the Company, reflects the management efficiency as well as reflects the right direction that the company has chosen.
1.2. Asset Structure - Capital Sources
Looking at the overall business results of the Company, we can see the operating efficiency and development trends over time. However, to have a deeper insight into the financial situation of the Company, we cannot ignore the structure of the Company's Assets - Capital.
Regarding the size of assets, looking at the company's " Balance Sheet " over the past 3 years ( Table 2.2 ) and the chart "Asset structure and growth" ( Chart 2.2 ) below, we can easily see that the Company has relatively large total assets and has grown rapidly in recent years. In the structure of the Company's total assets, current assets account for a large proportion (over 60%) of total assets and tend to increase over the years. Fixed assets and long-term investments also have significant changes over the years from over 102 billion VND in 2006, up to 112 billion VND in 2007 and reaching over 132 billion VND in 2008, an increase of 36.33% compared to 2007.
Regarding capital, looking at the “Capital structure and growth table” ( Table 2.3 ), we see that the company’s equity still accounts for a small proportion of the total capital (the highest was 31.9% in 2006 and the lowest was 28.49% in 2007). We can also easily see the steady growth in equity over the years, but the increase is still very small and unstable. One thing is that the company’s short-term debt accounts for a large proportion (usually over 50%), and currently the company is adjusting its capital structure by increasing equity and long-term debt.
The Company's Net Working Capital (NWC) = Total net value of current assets - Total current liabilities) over the years is >0, showing that the company has used a part of long-term capital to finance the operation of current assets. This shows that the Company's assets are firmly financed, have good solvency and a healthy financial situation.
Song Da Corporation Song Da Joint Stock Company 11
Table 2.2. BALANCE SHEET
Unit: Dong
Target
2006 | 2007 | Year 2008 | ||||||
Value (VND) | Proportion (%) | Value (VND) | Proportion (%) | % increase 2007/2006 | Value (VND) | Proportion (%) | % increase 2008/2007 | |
I. Total assets | 312,335,416,055 | 100 | 356,837,558,214 | 100 | 14.24 | 363,979,261,708 | 100 | 2.0 |
A. Current assets and short-term investments | 210,197,496,601 | 67.29 | 245,664,739,486 | 68.84 | 16.87 | 231,744,713,895 | 63.67 | -5.676 |
1. Money | 42,617,862,298 | 13.64 | 57,282,477,380 | 16.05 | 34.41 | 35,265,845,401 | 9.68 | -38.4 |
2. Short-term financial investments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
3. Accounts receivable | 91,224,780,879 | 29.2 | 102,149,331,020 | 28.62 | 11.97 | 121,082,254,825 | 33.26 | 18.53 |
4. Inventory | 65,323,811,649 | 20.91 | 76,411,500,040 | 21.41 | 16.97 | 66,988,385,295 | 18.4 | -12.3 |
5. Other current assets | 10,031,041,775 | 3.21 | 9,821,431,046 | 2.75 | -2.08 | 8,408,228,374 | 2.31 | -14.4 |
B. Fixed assets and long-term investments | 102,137,919,454 | 32.7 | 111,172,818,728 | 31.15 | 8.84 | 132,234,547,813 | 36.33 | 18.9 |
1. Fixed assets | 91,276,194,005 | 29.22 | 104,598,766,083 | 29.31 | 14.59 | 106,738,915,014 | 29.32 | 1.92 |
1.1. Tangible fixed assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
1.2. Financial leased fixed assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
1.3. Intangible fixed assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
2. Long-term financial investments | 6,276,083,228 | 2.0 | 5,980,000,000 | 1.67 | -4.71 | 25,400,139,210 | 6.98 | 324.8 |
3. Cost of unfinished basic construction | 4,585,642,221 | 1.46 | 11,010,211,323 | 3.08 | 140.1 | 1,075,439,715 | 0.29 | -90.2 |
II. Capital sources | 312,335,416,055 | 100 | 356,837,558,214 | 100 | 14.24 | 363,979,261,708 | 100 | 2.0 |
A. Liabilities | 214,586,026,247 | 68.70 | 255,161,333,327 | 71.5 | 18.9 | 251,775,412,007 | 69.17 | -1.32 |
1. Short-term debt
164,387,619,655 | 52.63 | 178,040,700,289 | 49.89 | 8.3 | 180,251,070,115 | 49.52 | 1.24 | |
1.1. Short-term loans | 61,259,510,843 | 19.61 | 67,367,276,109 | 18.87 | 9.97 | 52,376,198,409 | 14.39 | -22.25 |
1.2. Payable to seller | 74,600,347,610 | 23.88 | 8,537,6287,397 | 23.95 | 14.44 | 81,287,309,398 | 22.33 | -4.78 |
1.3. Buyer pays in advance | 25,107,300,119 | 8.03 | 20,898,927,627 | 5.85 | -16.7 | 43,308,207,109 | 11.89 | 107.2 |
1.4. Other short-term debt | 3,420,461,083 | 1.09 | 4,398,209,156 | 1.23 | 28.58 | 3,279,355,199 | 0.9 | -25.4 |
2. Long-term debt | 48,998,210,719 | 15.68 | 71,733,335,740 | 20.1 | 46,396 | 64,651,065,494 | 17.76 | -9.8 |
3. Other debts | 1,200,195,873 | 0.38 | 5,387,297,298 | 1.5 | 348.8 | 6,873,276,398 | 18 | 27.58 |
B. Equity capital | 97,749,389,808 | 31.29 | 101,676,224,887 | 28.49 | 4.01 | 112,203,849,701 | 30.82 | 10.4 |
1. Fund capital | 97,749,389,808 | 31.29 | 101,676,224,887 | 28.49 | 4.01 | 112,203,849,701 | 30.82 | 10.4 |
2. Funding sources | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
(Source: Financial report of Song Da 11 Joint Stock Company)
Chart 2.2. Asset structure and growth
(Unit: Billion VND)
400
350
300
Current assets
Fixed assets
250
200
150
100
50
0
2006 2007 2008
(Source: Author's synthesis and calculation)
Chart 2.3. Capital structure and growth
(Unit: Billion VND)
400
350
300
Equity Long-term debt
Short-term debt
250
200
150
100
50
0
2006 2007 2008
(Source: Author's synthesis and calculation)
The Company's current assets increased significantly in the period 2006 - 2007, but tended to decrease slightly in the period 2007 - 2008. We see that in
Current assets, inventories and receivables account for a very large proportion of total assets. Inventories account for a large proportion in accordance with the characteristics of the Company's operations. Due to contracting large projects with long durations, at the end of the year, inventories have a fairly large value, reflecting the value of unfinished production and business. However, receivables with a large proportion and an increasing trend are a sign that the company is occupying a lot of capital and need to have effective measures to minimize receivables to the lowest level to improve capital turnover.
Through the analysis of business results and the structure of assets and capital of Song Da 11 Joint Stock Company, we can see that the Company's operating status is relatively good. The Company is making efforts to expand its scale and operating capacity, which has correspondingly created appropriate growth in revenue and profit results achieved in recent years. The Company's asset structure is consistent with the characteristics of its operations in the construction and installation sector, however, we still see that the equity in the capital structure still has a small proportion, and it is clear that a significant improvement is needed in this item. However, the Company is a State-owned enterprise, and is guaranteed by Song Da Corporation, so it is still highly appreciated by partners and has won trust.
2. Current status of working capital efficiency of Song Da Corporation
Mile 11
2.1. Sources of working capital formation
Based on the " Balance Sheet " over the years, we see that working capital
The Company's capital is mainly formed from short-term debt, and is supplemented by long-term capital (equity and long-term debt). In short-term capital, short-term credit accounts for a large proportion and capital formed from advances from buyers and trade credit from sellers also accounts for a relatively large proportion.
Chart 2.4. Short-term debt structure
(Unit: Billion VND)
200
Other short-term debt
Payable to Seller
Buyer pays in advance
Short term loan
180
160
140
120
100
80
60
40
20
0
2006 2007 2008
(Source: Author's synthesis and calculation)
Based on Chart 2.4 “Short-term debt structure” of the Company, we can see that the Company’s short-term debt tends to increase sharply in the period of 2006 – 2007 and slightly increase in the period of 2007 – 2008. This reflects the need to increase capital in general and working capital in particular to serve the expansion of production and innovation in the period of 2006 – 2007. During this period, the Company has invested a large amount of capital in expanding production as well as innovation to improve the quality of the production line. In the period of 2007 – 2008, because production has entered the orbit, efficiency has increased, the Company has gradually reduced the speed of short-term debt. In 2008, the Company's total short-term debt was over VND 180 billion, accounting for 49.52% of total capital, an increase of only 1.24% compared to 2007, while the growth rate of total short-term debt in 2007 compared to 2006 was 8.3%. Of which, short-term loans were over VND 52 billion (equivalent to a decrease of 22.25% compared to 2007), debt from sellers was over VND 81 billion (equivalent to 22.33% of total capital), and advance payments from buyers were over VND 43 billion (equivalent to 11.89% of total capital). Thus, the Company has made good use of capital from sellers and customers to supplement credit sources borrowed from commercial banks. This is a correct combination of the Company in the conditions of a market economy.


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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