This is a strategy that allows the option buyer to secure a desired floor price, while still having the opportunity to profit when the price increases (with no upper limit), which means eliminating the disadvantage of the futures contract when exchange rate fluctuations appear in favor of the exporter.
As is well known, if an exporter enters into a forward sale contract, he does not have to pay any premium to insure against adverse changes in the exchange rate, and at the same time gives up any favorable price increases. By entering into a forward contract, the buyer will participate in favorable changes at a certain rate, while still ensuring a floor price even though this exchange rate is slightly lower than the forward rate.
To illustrate this strategy, let's take an example. Suppose on December 30, 2010, a Japanese export company receives a notice that 1 month later (January 30, 2011), the company will receive 2 million USD from a US customer. When receiving USD, the company will have to immediately convert that USD amount into JPY, to avoid the risk of the USD/JPY exchange rate falling, that is, the USD depreciating against the JPY, which will reduce the income from USD. Therefore, to hedge the risk, and at the same time want to participate in making a profit if the company's concern is wrong when the USD/JPY exchange rate increases. The company decides to use the option sharing insurance strategy (a futures participation contract). Knowing that in the market:
- Spot rate USD/JPY = 103.00
- 1-month forward rate USD/JPY = 102.50
The buyer agrees to enter into a forward contract with a floor rate of 102.00, expiring on January 30, 2011, which is similar to buying an out-of-the-money USD put option , with a strike rate of 102.00. The forward contract entitles the exporting company to 75% of the contract value if the exchange rate rises to its advantage.
One month later (January 30, 2011), if the spot rate now falls below 102.00, the exporter is still guaranteed to sell at the USD/JPY rate.
= 102.00, which means the exporter will receive a total of JPY 204,000,000 = USD2,000,000 x 102.00. Conversely, if USD/JPY increases to 104.00, the company will participate in that favorable change at a rate of 75% of the favorable difference,
i.e. = 75% x (104.00 – 102.00) = 1.5. Therefore, the actual exchange rate at which the exporting company sells is USD/JPY = 102.00 + 1.5 = 103.50. The exporting company will make a profit of = USD2,000,000 x (103.50 - 102.00) = JPY 3,000,000.
The analytical issue for this type of contract is to determine the participation rate that can compensate for the premium that the company does not have to pay for buying the option. This is one of the zero cost strategies.
+ Cylinder Option : Use both Buy call option and Sell put option at the same time .
On December 29, 2010, a Vietnamese textile exporter will receive EUR
5,000,000 in 3 months (March 29, 2011). There is some information about exchange rates in the foreign exchange market as follows:
= | 1,3600 | |||
F: 3-month forward rate EUR/USD | = | 1,3700 | ||
E 1 : Strike rate EUR/USD | = | 1,3550 | ||
E 2 : EUR/USD strike rate | = | 1,3850 | ||
EUR/USD put option premium with strike rate 1.3550 | = | 0.02 | ||
EUR/USD call option premium with strike rate 1.3850 | = | 0.02 | ||
S* : Spot rate at maturity | ||||
Maybe you are interested!
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Current Status of Risk Management in Foreign Exchange Trading in the International Market of Vietnamese Commercial Banks -
Current Status of Foreign Currency Business Development in the International Market of Vietnamese Commercial Banks -
Current Status of Logistics Services Business Activities at I Trading Joint Stock Company I -
Current Status of Business Registration Regulations According to the 2014 Enterprise Law

To protect the above position from the risk of a decrease in the EUR/USD exchange rate, i.e. the exporter is concerned that the EUR will decrease in value against the USD, making the value of the EUR 5 million received after 3 months less than it is now. Or simply the exporter wants to fix from today the amount of USD (when converted from EUR) to be received after 3 months equal to the current value. The exporter can use one of the following two hedging strategies:
- Using options: Simultaneously buy put options and sell call options , the purpose of this strategy is that the exchange rate will only fluctuate within a certain range (E 1 , E 2 ), in other words, ensure that the floor rate is relatively lower than the strike rate.
current price, but allows the exporter to make a profit when the exchange rate increases, while turning the insurance cost to Zero Cost. Specifically as follows:
On December 29, 2004, the Exporter purchased a put option with a strike rate of EUR/USD = 1.3550, costing $0.02/EUR, with the intention of ensuring that the exchange rate does not fall below 1.3550.
At the same time, the exporter sells a call option with a strike rate of EUR/USD = 1.3850. When selling the option, the exporter will receive a premium of 0.02 USD/1EUR, the purpose is to make the insurance cost no longer too expensive, in fact the cost is zero.
On March 29, 2005, that is, 3 months later, the possible scenarios of the EUR/USD exchange rate were analyzed using the aggregate state of the cylinder option strategy in the figure below.
Interest
Positive state
Sell Call Option Cylindrical Option Status
1,335
Hole
1,355
1,370
Option fee 1.385
1,405
EUR/$ spot rate at maturity
Buy put option
Figure 1.7: Cylindrical option strategy
- Analysis for selling call options:
+ If the EUR/USD spot rate only increases to near 1.385 (F < S* < E 2 ), the call option will no longer be valid. Because at this time the buyer of the call option will not exercise the right to buy EUR anymore because the spot rate on the market is lower than the strike rate. Thus, when receiving the amount of 5 million EUR from the European partner
Europe due to textile export activities from 3 months ago. The exporter will sell on the market at the exchange rate S* assuming EUR/USD = 1.380 and receive the amount of USD
6,900,000. The exporter has made a profit on the option contract with the amount = EUR 5,000,000 x (1,380 - 1,370) = USD 50,000.
+ If the EUR/USD spot rate increases above 1.385 (S* > E 2 ), the call option will be valid. This means that the buyer of the call option will exercise the right to buy EUR at the strike rate of 1.385. Thus, the exporter will lose on the option contract, but in return, the exporter will gain on the EUR amount received from the export activity. In this case, the exporter will always sell EUR at the rate of 1.385. Because when receiving the amount of 5 million EUR from the partner, the exporter will sell that amount to the customer who buys the call option at the strike rate and make a profit with the amount = EUR 5,000,000 x (1.385 - 1.370) = USD 75,000.
- Analysis for buying put options:
+ If the EUR/USD spot rate falls below 1.355 (S* < E 1 ), the call option will be invalid, while the put option is valid. At this time, the exporter will exercise the right to sell EUR at the strike rate of 1.355. That means when receiving the amount of 5 million EUR, the Exporter will sell at the EUR/USD put rate = 1.355 and receive USD 6,775,000, so the exporter has lost the amount of EUR 5,000,000 x (1.355 - 1.370) = USD 75,000.
+ If the EUR/$ spot rate only drops to near 1.355 (E 1 < S* < F), both the call and put options will be invalid. Because at this time the exporter will not exercise the EUR put option and when receiving the amount of 5 million EUR, the exporter will sell at the spot rate on the market, for example S* = EUR/USD = 1,360 and receive USD 6,800,000, so the loss will be reduced to EUR 5,000,000 x (1,360 - 1,370) = USD 50,000.
By using this strategy the exporter has a chance to make a profit and also has to accept a certain amount of risk. However, the exporter has allowed the exchange rate to fluctuate within an acceptable range. In the modern world, no
No strategy is perfect, no profit-making goal is without risk.
In the foreign exchange market, exchange rates are always fluctuating, so there is always risk. When using derivative instruments, import-export enterprises will insure their cash flow, although they only have to pay a small initial cost. For commercial banks, when applying derivative instruments in their foreign exchange business activities, they have provided exchange rate risk insurance services to enterprises, thereby enhancing their reputation as well as increasing their own income.
CHAPTER II
CURRENT STATUS OF IMPLEMENTING OPTIONS IN FOREIGN CURRENCY TRADING ACTIVITIES OF VIETNAM JOINT STOCK COMMERCIAL BANK FOR INDUSTRY AND TRADE
2.1 GENERAL INTRODUCTION OF CTVN COMMERCIAL JOINT STOCK BANK
Vietnam Joint Stock Commercial Bank for Industry and Trade is a large commercial bank in the Vietnamese banking system, starting operations in July 1988 under Decree 53/HDBT dated March 26, 1988 and Decision No. 402/CT dated November 14, 1990 of the Chairman of the Council of Ministers (now the Prime Minister), and was re-established under the model of a State Corporation by the Governor of the State Bank under Decision No. 285/QD-NH5 dated September 21, 1996. Vietnam Joint Stock Commercial Bank for Industry and Trade is a specially ranked enterprise under Decision No. 90/TTg dated March 7, 1994 of the Prime Minister. However, on December 25, 2008, Vietnam Joint Stock Commercial Bank for Industry and Trade successfully conducted its initial public offering. As of December 31, 2010:
- Charter capital of NHTMCPVN is: 15,173 billion VND.
- Assets of NHTMCPCTVN are: 367,712 billion VND.
- Functions of the Joint Stock Commercial Bank for Foreign Trade of Vietnam: performing monetary, credit and banking services for domestic and foreign economic sectors.
- Traditional customers of NHTMCPCTVN are individuals, businesses, and corporations operating mainly in the fields of industry, construction, transportation, post and telecommunications, trade, services, and tourism.
- NHTMCPCTVN is managed by the Board of Directors and operated by the General Director.
- CPVTVN has 17,243 staff, 157 transaction offices and branches; nearly 1,000 transaction offices/savings funds; 02 domestic representative offices; 04 subsidiaries
and has correspondent relationships with 850 banks and financial institutions worldwide,
- NHTMCPCTVN is one of the founding members of the following credit financial institutions:
+ INDOVINA BANK - the first joint venture bank in Vietnam.
+ Asia Insurance Joint Venture Company - NHCT.
+ VILC - Vietnam International Leasing Joint Venture Company.
- CPTCVN Commercial Joint Stock Bank is an official member of the Asian Bankers Association; a member of the VISA and MASTER card payment and issuance association and a member of the global interbank telecommunications network SWIFT, the Vietnam Banks Association and the Vietnam Chamber of Commerce and Industry.
- NHTMCPCTVN has 6 independent accounting companies: Financial Leasing Company, Industrial and Commercial Securities Company, Debt Management and Asset Exploitation Company, Insurance Company Limited, Fund Management Company Limited, Gold and Gemstone Company Limited and 3 public service units: Information Technology Center, Card Center, Training and Development School.
- Some basic operating results of NHTMCPCTVN achieved as of December 31, 2010 are as follows:
Capital mobilization: reached 349,339 billion VND, an increase of 18,332 billion VND compared to 2009, an increase rate of 115%.
Lending and investment: Total outstanding loans to the economy reached: 295,111 billion VND, an increase of 93,052 billion compared to 2009, a growth rate of 46%.
2.2 CURRENT STATUS OF FOREIGN CURRENCY BUSINESS ACTIVITIES AT CTVN JOINT STOCK COMMERCIAL BANK
Decision No. 28/NH-TT dated March 16, 1991 of the Governor of the State Bank of Vietnam allows the Joint Stock Commercial Bank for Industry and Trade of Vietnam to conduct a number of foreign banking activities, including a number of specific operations, including foreign exchange operations.
Since being allowed to operate foreign banking business in general and foreign trade business in particular, the activities of the Vietnam Joint Stock Commercial Bank for Industry and Trade have truly entered a new stage of development.
In the early years of establishment, foreign exchange activities were only carried out sporadically in a few large branches with a very limited number, simple operations, only performing spot transactions, with the main foreign currency being USD, annual sales turnover was only about a few hundred million, the main purpose was to serve the payment needs of import customers, revenue from foreign exchange was very modest, only approximately 1% of total revenue.
Especially since 1995, with the establishment of the Foreign Trade Department (KDNT) at the Headquarters of the Joint Stock Commercial Bank for Foreign Trade of Vietnam, the foreign trade activities of the Joint Stock Commercial Bank for Foreign Trade of Vietnam have made new progress in both scale and quality and have gradually stabilized. The activities are not only limited to the domestic market with one foreign currency, USD, but have expanded the scope of activities to foreign markets, diversifying operations and foreign currencies.
According to the current organizational model, the functions, tasks and scope of business operations are divided as follows:
Foreign Trade Department - At the Head Office of the Vietnam Joint Stock Commercial Bank for Industry and Trade.
* Functions of the Sales Department
- Under the direct management of the Board of Directors of the State Bank of Vietnam, performing the function of managing foreign exchange trading activities of the entire State Bank of Vietnam system.
- Is the sole focal point of the Vietnam Joint Stock Commercial Bank for Industry and Trade authorized to conduct foreign exchange transactions in the domestic interbank foreign exchange market and in the international foreign exchange market.
- Has the function of directing and inspecting the business operations of branches in the system of the Vietnam Joint Stock Commercial Bank for Industry and Trade.
* Main tasks of the Sales Department
- Carry out all foreign exchange trading operations in the domestic and international markets, including: spot, forward and swap operations, contributing to

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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