2.2.3.2. Sub-region 2
Sub-region 2 includes communes along the Duong River such as: Dinh To, Dai Dong Thanh, Song Ho, Hoai Thuong and Mao Dien. The sub-region has a natural area of 38,732.6 km2 , accounting for 32.8% of the district's natural area. In 2014, the population was 63,817 people, accounting for 41.3% of the district's population, with a density of 1,647.6 people/ km2 .
The communes all have areas inside and outside the dike, which are favorable for the development of agriculture and construction materials. Industrial zones and industrial clusters cannot develop in this area because the geological foundation here is newly formed and very weak. The area of grain crops is 3,976.6 hectares, the area of corn is 833.2 hectares. The total herd of buffalo and cows is 697. Due to its location along the Duong River, the communes in the sub-region have favorable conditions for agricultural development, especially growing crops and industrial crops such as corn, potatoes, soybeans, mulberry, etc.
Riverbank is favorable for developing construction materials production industry such as: brick production, sand mining.
The commercial market system includes Ho market and the district central market serving trading activities in the region.
The sub-region also has strengths in tourism. Kinh Duong Vuong Temple - A Lu village, Dai Dong Thanh commune, Nam Bang Thuy To. But Thap Pagoda in Dinh To commune, a special national monument of architectural art. National treasures: Cuu Pham Lien Hoa Tower, Thousand-handed and Thousand-eyed Buddha. Le Doan family temple in Dai Mao village, Hoai Thuong commune; A Lu port, Tu Thap communal house in Song Ho commune.
The sub-region has Dong Ho folk painting village and votive paper making, creating jobs for a large number of workers in surrounding communes. Votive paper products are transported and traded domestically and exported, bringing in large income for workers.
2.2.3.3. Sub-region 3
Sub-region 3 includes the communes of Song Lieu, Ngu Thai, Nguyet Duc, Ninh Xa, Gia Dong, Nghia Dao, Tram Lo, An Binh. The natural area is 60,564.9 km2 , accounting for 51% of the district's natural area. The population is 62,997 people, accounting for 40.9% of the district's population (2014). The average population density is 1,040.1 people/ km2 .
This sub-region has relatively flat terrain and a stable life. Production here develops both industry, agriculture and goods services. The area of grain crops is 6,626.8 hectares, the area of corn is 38.5 hectares (2014). The total number of buffaloes in the region is 58, and the number of cows is 1,032.
100 %
GTSX STRUCTURE IN THE PERIOD 2005 - 2014
GTSX INDUSTRY
PERIOD 2005 - 2014 (Billion VND - Price)
80 29.8
60
26.3 23.7
24.9
Billion VND
30.6
40
41.8 50.2 54
Year
20 39.6
0
31.9 26.1
21.1
Year
2005 2010 2012 2014
Service
Industry - Construction Agriculture - Forestry - Fisheries
GTSX AND GTSX/PERSON IN THE PERIOD 2005 - 2014
(Billion VND) (Million VND)
Year
Figure 2.6: Map of current economic development status of Thuan Tha district
Figure 2.6: Map of economic development status of Thuan Thanh district
(Source: author)
The sub-region mainly develops agriculture. With specialized areas such as: High-quality rice production areas concentrated in Nghia Dao, Ngu Thai, Vegetable growing areas concentrated in Nghia Dao, An Binh, Ninh Xa communes. High-quality flower growing areas in Tram Lo commune. Export crop growing areas in Nghia Dao, Tram Lo, An Binh, Ninh Xa communes.
The commercial markets of the area include Chem market, Vang market, An Binh market, in addition to other temporary markets.
Temple of Shi Niep in Gia Dong, Nam Giao Hoc To. Linh Ung Pagoda in Gia Dong Commune. National Treasures: Three statues of Tam The made of marble. Communes in the region also have festivals that are tourist attractions.
2.2.4. General assessment
2.2.4.1. Main results
The district has achieved many important achievements: The total production value of the district has continuously increased in 2014, reaching 7,072.9 billion VND. The economic growth rate of the district has always been high, reaching 14.5% in 2014. The average income per capita has increased significantly, in 2005 the average income per capita of the district was 17.5 million VND/person/year, by 2014 the average income per capita had reached 28.4 million VND/person/year.
The economic structure is shifting towards progress, reducing the proportion of agriculture - forestry - fishery (from 39.6% in 2005 to 21.1% in 2014), increasing the proportion of industry - construction (from 30.6% to 54%, from 2005 to 2014), services account for 24.9%.
The socio-cultural fields, material and spiritual life of the people are increasingly improved, ensuring national security and defense.
The district's infrastructure and technical system during the above period was always renovated, upgraded and newly built to serve the district's economic development.
2.2.4.2. Difficulties and challenges
However, the socio-economic development level of the district still has many limitations, weaknesses and many significant challenges. The economy has developed, with a high economic growth rate, but the starting point of the economy is low, the economic sectors have positive shifts but are still slow and not commensurate with the current potential of the district.
In agriculture, production is still fragmented, time has not been fully utilized, commodity production has not been developed, and the competitiveness of agricultural products is still low.
low. The economy develops mainly in towns and communes near Bac Ninh city and Hanoi city.
Although there is a shift in the labor structure between economic sectors, it is still slow, low quality, and not adapted to the shift of other production resources. People's lives and incomes are still lower than the average of the whole province, the gap between rich and poor is increasing, rural security and social order still have many pressing issues that are slow to be resolved.
The problem in the current industrialization - modernization and international economic integration is that Thuan Thanh district needs to have the right orientations and solutions for the district's socio-economic development to be fast and sustainable.
Chapter 2 Summary
Thuan Thanh is a district in the south of Bac Ninh province, located far from the provincial center but adjacent to the capital Hanoi, about 25km southwest of the capital. This is one of the favorable conditions for the district to develop its economy in the future. Nature does not have many advantages for the district, but currently the industries in the district are quite developed. Due to the large population, it has created an abundant labor force with increasingly improved labor qualifications and a large consumer market; modern infrastructure and technical facilities are invested; reasonable industrial development policies... all have created the driving force for the industrial development of the district.
In recent years, the district has achieved many important achievements: The total production value of the district has continuously increased, reaching 7,072.9 billion VND in 2014, the economic growth rate of the district has always been high, the average income per capita has increased significantly. The economic structure is shifting towards progress, reducing the proportion of agriculture - forestry - fishery, increasing the proportion of industry - construction and services. The socio-cultural fields, the material and spiritual life of the people are increasingly improved, ensuring national security and defense.
However, the economic development of the district still faces many difficulties and certain limitations. It is necessary to provide specific orientations and effective development solutions to overcome these difficulties and limitations for the goal of sustainable development in the future of the district.
Chapter 3
ORIENTATION AND SOLUTIONS FOR ECONOMIC DEVELOPMENT
THUAN THANH DISTRICT TO 2020, VISION TO 2030
3.1. Viewpoints, goals and development orientation
3.1.1. Viewpoint
On the basis of the socio-economic development strategy of our country until 2020, Vietnam will basically become an industrialized country in a modern direction; the master plan for socio-economic development of the Red River Delta, of the Northern key economic region; the master plan for socio-economic development of Bac Ninh province; the Resolutions of the Provincial Party Committee and the Resolutions of the Thuan Thanh District Party Committee, and at the same time, starting from the potentials, advantages and economic situation of the district, in the coming period, the socio-economic development of Thuan Thanh district will follow the following basic viewpoints:
Firstly, the socio-economic development of Thuan Thanh district must be placed in a comprehensive relationship with the socio-economic development of the whole country, the Red River Delta, the Northern key economic region, and the Hanoi capital region. Rapid, effective and sustainable development (including economic efficiency, social efficiency and environmental efficiency; at the same time ensuring immediate and long-term efficiency) is the basis for improving the lives of the community.
Second, develop the economy of Thuan Thanh district with reasonable steps towards accelerating industrialization and modernization; promote investment attraction in industrial parks, tourism infrastructure, develop sustainable craft villages, strongly shift agriculture to commodity production, focus on high-tech agriculture and urban agriculture; link economic development with urban renovation and expansion and infrastructure development; ensure sustainable development, closely combine economic development with social development, link economic growth with social equity and progress.
Third, economic development is closely linked to social stability, minimizing the gap in living standards between residential areas; ensuring that all people have convenient access to social services. Economic development is linked to environmental protection and sustainable development.
sustainable not only for the whole district but also for other related areas, aiming to form a green and clean industrial - service - agricultural functional area.
Fourth, closely combine economic development with strengthening the political system, protecting national defense and security, and a strong administration; contributing to maintaining national defense and security [10].
3.1.2. Development goals
3.1.2.1. General objectives
Comprehensive economic development, economic restructuring towards urban economic development, taking industry as a breakthrough, services as the focus, agriculture as the foundation. Economic restructuring towards rapidly increasing the proportion of industry, construction and services, gradually reducing the proportion of agriculture. Strengthening material facilities, techniques, and socio-economic infrastructure. Developing socio-culture, constantly improving people's lives, building new rural areas in a modern direction. Strive to plan and build Ho town into a town before 2025.
3.1.2.2.Specific objectives
a. Economic:
- Average economic growth in the 2016 - 2020 period will reach 10%/year, of which industry - construction will increase by 14.3%/year; services will increase by about 9%/year; agriculture, forestry and fishery will increase by 0.8%/year; in the 2021 - 2030 period, it will reach 9.5%/year, of which industry - construction will increase by 11.6%/year; services will increase by about 8.5%/year; agriculture, forestry and fishery will increase by 1.0%/year.
- The average gross added value (GRDP) per capita (at current prices) by 2020 will reach 45.6 million VND/person/year (equivalent to 2,066 USD) and by 2030 will reach over 121 million VND (equivalent to 5,390 USD). Total annual district budget revenue: increases by an average of 10.7%/year in the period 2016 - 2020, by 2020 the total budget revenue in the area will reach: 301,130 million VND.
- Economic structure towards prioritizing industrial development, and economic structure by regions by 2020 and orientation to 2030 as follows:
2020 | 2030 | |
Total | 100% | 100% |
- Industry - construction | 45.9% | 56.0% |
- Service | 40.9% | 37.7% |
- Agriculture, forestry and fishery | 13.4% | 6.3% |
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Economic development of Thuan Thanh district, Bac Ninh province - 1 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Socio-Economic Development Goals of Thanh Hoa Province in the Coming Years -
Current Status of Development of Lao Cai Border Gate Economic Zone -
Coastal economic development policy of Thanh Hoa province in the period from 2000-2010 - 21

Table 3.1: Economic structure by region of Thuan Thanh district to 2020 and orientation to 2030
Source: Master plan for socio-economic development of Thuan Thanh district to 2020, vision to 2030
b. About society:
- The population growth rate of the district is about 1.53% in the period 2016 - 2020; about 1.28% in the period 2021 - 2030.
- Create jobs for about 3,000 people each year; By 2020, reduce the urban unemployment rate to below 3%.
- Reduce the poverty rate to 1-2% by 2020 (according to the criteria of the period).
- By 2020, 100% of households will use clean and hygienic water.
- People's health is improved, physical condition and stature of Bac Ninh people are improved: average life expectancy by 2020 will reach over 75 years old. Reduce malnutrition rate in children under 5 years old by 2020 to 7-8%.
- By 2020, 100% of schools will meet national standards, 100% of schools will be solidified.
- The rate of trained workers in 2020 will reach 60% and in 2030 will reach over 75%.
- The proportion of labor in the service and industrial-construction sectors in 2020 is 75% and in 2030 it is over 85%.
- Build, develop and operate a widespread, diverse and effective social security network. Effectively implement social policies (policies for people with meritorious services, social assistance policies, etc.).
- Promote mass sports and high-performance sports movements, striving to have over 50% of the local population regularly exercising by 2020.
c. About the environment :
- Conserve and rationally use natural resources, protect biodiversity; preserve and restore tangible and intangible cultural heritages.
- Ensuring harmony between economic development and environmental protection, rational and effective use of resources (first of all land funds, surface water and groundwater resources), natural landscapes and urban, cultural, tourist, industrial and ecological agricultural spaces towards sustainable development.
- Complete construction of a waste and waste treatment system (including solid waste, domestic water and exhaust gas). By 2020, 100% of waste, medical wastewater, domestic waste and production waste will be collected and treated to meet standards. [10].
3.1.3. Development orientation
3.1.3.1. Development orientation by industry
a. Industrial development
- Promote investment attraction in Thuan Thanh II, III industrial parks, industrial clusters: Xuan Lam (49.4 ha), Thanh Khuong (11.3 ha), Ha Man - Tri Qua (87.93 ha), together with infrastructure investors to attract a number of large projects, multinational corporations, creating a breakthrough highlight to attract other investors, creating a widespread influence and building the Thuan Thanh brand in the eyes of investors. This is not only a breakthrough but also a strategic step to fully exploit comparative advantages, continue to maintain the growth rate of industrial - construction economy; at the same time, create a strong change in quality, efficiency and competitiveness of products for development and integration.
- Attract supporting industries and small and medium-sized foreign-invested enterprises with the function of providing industrial products and services to industrial parks.
- Support, restore, preserve, maintain and develop traditional craft villages and existing craft villages, encourage households, individuals, cooperatives and enterprises


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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