3.3.2. Cumulative growth of Sind cross calves over experimental months
To compare the weight gain of Sind crossbred calves between the experimental and control batches, we weighed and measured the weight of the experimental calves each month. The results are shown in Table 3.15.
Table 3.15: Cumulative growth of Sind crossbred calves over experimental months (kg)
Month TN
Control (n = 10) | Experiment (n = 10) | Experimental comparison/ control | ||||
|
X m x | CV (%) | X m x | CV (%) | Difference deviated | (%) | |
Start TN | 82.50 ± 1.80 | 6.54 | 81.80 ± 1.80 | 6.60 | 0.70 | 0.85 |
1 | 91.10* 1.83 | 6.02 | 95.10* 1.91 | 6.02 | 4.00 | 4.39 |
2 | 99.20* 1.86 | 5.62 | 109.20* 2.00 | 5.49 | 10.00 | 10.08 |
3 | 107.00* 1.88 | 5.27 | 123.00* 2.15 | 5.24 | 16.00 | 14.95 |
4 | 114.00* 2.04 | 5.36 | 136.70* 2.36 | 5.17 | 22.70 | 19.91 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Note :*:Representsdifferencesbetween batches with P <0.001.
Through table 3.15 we see that the average weight of calves at the beginning of the experiment in both batches is almost the same.
After starting to supplement concentrated feed in the diet, because the experimental group, in addition to being provided with green roughage, met the nutritional needs of growing calves, the weight of the calves in the experimental group began to show a higher weight gain than the control group by 4.0 kg in the first month of the experiment (with a body weight of 95.1 kg compared to the control group of 91.1 kg).
By the end of the 2-month experiment, the experimental crossbred calves had become accustomed to the supplementary feed and had shown very good weight gain of 109.2 kg, 10.0 kg higher than the control (99.2 kg).
Continuing to supplement concentrated feed until the end of the experiment (in the 4th month), the experimental group of Sind crossbred calves reached 136.7 kg while the control group only reached 114.0 kg, 22.7 kg lower than the experimental group.
Statistical calculation results showed that: The experimental group when supplemented with concentrated feed increased weight significantly more than the control group with P <0.001 (confidence level up to 99.9%).
Supplementing concentrates has a very clear effect on the weight gain of Lai Sind calves after weaning. In addition to the superiority in weight, Lai Sind calves supplemented with concentrates also have changes in appearance, that is, balanced development, smooth and shiny fur.
160
140
120
100
80
60
40
20
0
Start TN
1T
2T
3T
4T
Experimental month
Experiment
Evidence
Weight (kg/head)
The cumulative growth of calves over the experimental months is shown in graph 3.5.
Graph 3.5. Cumulative growth of calves over experimental months
Through graph 3.5., we can see that the cumulative growth curve of the experimental calf is always above the cumulative growth curve of the control calf. The further the two lines are apart, the greater the difference in
The mass between the experimental and control batches increased gradually according to the experimental age.
3.3.3. Absolute growth of Sind crossbred calves over experimental months
Absolute growth represents the increase in mass during a period of time between two surveys. Based on the data of weight gain monitoring over the experimental months, we determined the absolute rate in Table 3.16.
Table 3.16. Absolute growth of Sind Lai calves over experimental months
Experimental month
Experimental batch (g/head/day) | Control batch (g/head/day) | |
1 | 443.3 | 286.7 |
2 | 470.0 | 273.3 |
3 | 460.0 | 256.7 |
4 | 456.7 | 233.3 |
TB | 457.5 | 262.5 |
Table 3.16 shows that: In general, the absolute growth rate of the control calves gradually decreased over the experimental months, but the difference in weight gain rate between the experimental calves and the control calves over the experimental months of age gradually increased.
- First month of experiment: When starting to supplement concentrated feed for experimental calves, the absolute growth rate of experimental calves was 443.30 g/head/day, an increase of 286.70 g/head/day. The experimental group started to increase more than the control group that did not supplement feed in the diet. The difference was 156.6 g.
- Experimental month 2: The absolute growth rate of experimental calves increased the most. At this time, the calves were familiar with the supplementary food, the experimental group reached 470.00g/head/day compared to the control group which only reached 273.30g/head/day. The difference was 196.7g.
- Experimental month 3: The absolute growth rate of experimental and control calves began to decrease. The experimental group reached 460.00g/head/day compared to the control group which only reached 256.70g/head/day. The difference was 203.3g.
- End of experiment (fourth month of experiment): The absolute growth rate of experimental calves continued to decrease, reaching only 456.70 g/head/day, while the control group was 233.3 g/head/day, the experimental group was 233.4 g/head/day higher than the control group.
- Overall for the entire experimental period: The absolute growth of experimental calves was 457.5 g/calf/day compared to control calves 262.5 g/calf/day. Difference 195.0 g/calf/day
500.0
450.0
400.0
350.0
300.0
250.0
200.0
150.0
100.0
50.0
0.0
470.0
443.3
460.0
456.7
457.5
286.7
273.3
256.7
262.5
Experiment
Evidence
233.3
1T 2T
3T
Experimental month
4T
TB
Weight (g/head/day)
If we describe the absolute growth rate of experimental and control Sind crossbred calves through the graph, we have:
Figure 3.3. Absolute growth of experimental Sind crossbred calves
Through chart 3.3, we can see that the growth rate of Lai Sind calves only increased in the first month of the experiment and increased the most in the second month, then tended to decrease gradually with age. However, the difference in weight between the experimental and control groups increased gradually with the month of the experiment.
3.3.4. Relative growth of experimental and control calves
Through calculation, we have the relative growth results of the experimental calves in table 3.17.
Table 3.17: Relative growth of experimental and control Sind crossbred calves
evidence (%/)
Experimental month
Experimental batch (%) | Control batch (%) | |
1 | 15.04 | 9.91 |
2 | 13.80 | 8.61 |
3 | 11.89 | 7.46 |
4 | 10.55 | 6.33 |
Through table 3.17 we can see: The relative growth rate of Sind crossbred calves decreases with age and the relative growth intensity of experimental calves is greater than that of control calves specifically:
- First month of experiment: Experimental calves increased by 15.04%; control calves by 9.91%.
- Experimental month 2: Experimental calves increased by 13.8%; control calves were 8.61%
- Experimental month 3: Experimental calves increased by 11.89%; control calves were 7.46%
- Experimental month 4: Experimental calves increased by 10.55%; control calves by 6.33%
16.00
14.00
12.00
10.00
8.00
6.00
4.00
2.00
0.00
Experiment
Control
1T 2T 3T 4T
Experimental month
R (%)
Graph 3.6: Relative growth of experimental and control Sind crossbred calves over experimental months (%)
Through graph 3.6 we see that the relative growth rate of Sind Lai calves decreases gradually with age.
The slowest growth rate at the end of the experiment was the 4th month of the experiment, the experimental group was 10.55% compared to the 6-7 month old stage, the highest relative growth rate was 15.04%. The control group was 6.33% compared to the 4th month of the experiment, the highest relative growth rate was 9.91%.
In general, the growth rate of experimental calves was higher than the growth rate of control calves at all experimental stages.
3.3.5. Dimensions of some dimensions of the Sind crossbred calves over the experimental months (cm)
Through surveying some measurements of Sind Lai calves over the experimental months, we obtained the results in Table 3.18.
Table 3.18: Dimensions of some dimensions of the Sind crossbred calves over the experimental months (cm)
Target
Month TN | Experimental batch (n = 10) | Control batch (n = 10) | |||
Bust | X m x | CV (%) | X m x | CV (%) | |
Start TN | 101.4 0.91 | 2.68 | 101.0 ± 0.91 | 2.70 | |
1 | 106.9 0.91 | 2.55 | 104.4 0.89 | 2.56 | |
2 | 113.3 0.93 | 2.46 | 107.6 0.92 | 2.56 | |
3 | 118.3 0.90 | 2.28 | 110.4 ± 1.00 | 2.73 | |
4 | 122.4 0.96 | 2.35 | 112.8 0.91 | 2.42 | |
Long cross body | Start TN | 85.9 0.78 | 2.71 | 86.6 1.43 | 4.96 |
1 | 90.1 0.68 | 2.28 | 89.5 1.56 | 5.22 | |
2 | 92.1 0.75 | 2.44 | 91.8 ± 1.51 | 4.95 | |
3 | 95.1 0.93 | 2.93 | 94.0 ± 1.59 | 5.08 | |
4 | 97.7 ± 1.05 | 3.22 | 95.9 ± 1.59 | 4.98 | |
High fin | Start TN | 84.3 0.70 | 2.50 | 83.6 ± 0.55 | 1.97 |
1 | 88.1 0.76 | 2.59 | 86.6 0.62 | 2.14 | |
2 | 91.0 ± 0.75 | 2.48 | 88.8 0.57 | 1.92 | |
3 | 93.6 0.83 | 2.67 | 91.1 0.63 | 2.08 | |
4 | 96.3 0.94 | 2.94 | 93.5 0.67 | 2.14 | |
Tube ring | Start TN | 10.67 ± 0.21 | 5.95 | 10.80 ± 0.14 | 3.90 |
1 | 11.17 ± 0.21 | 5.68 | 11.1 0.15 | 4.14 | |
2 | 11.72 ± 0.22 | 5.76 | 11.55 ± 0.15 | 3.79 | |
3 | 12.33 ± 0.26 | 6.28 | 11.95 ± 0.17 | 4.16 | |
4 | 12.94 0.32 | 7.39 | 12.30 ± 0.16 | 3.93 | |
Through table 3.18, we see that the dimensions of the experimental and control calves gradually increased over the months of the experiment and at the same month of the experiment, the experimental calves had larger dimensions than the control calves. The difference was most evident in the 4th month (the month the experiment ended).
* Bust:
- At the beginning of the experiment: The experimental lot was 101.4 cm and the control lot was 101.0 cm.
- After 4 months of experiment: The difference between the control and experimental batches is the largest, the experimental batch is 122.4 cm and the control batch is 112.8 cm.
* Diagonal body length:
- At the beginning of the experiment: The experimental lot was 85.9 cm and the control lot was 86.6 cm.
- In the 4th month of the experiment: The diagonal length of the experimental calf was 97.7 cm and the control calf was 95.9 cm.
* High fin:
- At the beginning of the experiment: The experimental lot was 84.3 cm and the control lot was 83.6 cm.
- In the 4th month of the experiment, the height of the calves reached the highest among the experimental months, the experimental group was 96.3 cm, the control group was 93.5 cm.
* Tube ring:
The size of the annulus of the calves also increased with age and there was a difference in size and annulus between the experimental and control calves but it was not significant.
In summary, when supplemented with concentrated feed and in the diet, it meets the daily nutritional needs of the calf herd. Therefore, the growth rate of the experimental calves increased higher than the control in terms of length, width, height and larger, stronger bones.
3.3.6. Accounting for supplementary feed costs for experimental calves
Feed cost/kg weight gain in livestock farming accounts for 70 - 75% of the total product value, so research to reduce feed cost/kg weight gain is necessary and is the goal of livestock farmers.





![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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