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Customer Loyalty Scale For Dvnhbl

After the scale has been adjusted and supplemented by qualitative research, a pilot survey was conducted with 30 customers. The purpose of this study is to adjust and perfect the official questionnaire. The adjustment method is carried out through two main techniques, the Cronbachs Alpha ...

Analyze the Company's Business Strategy According to the Strategy Map

B- Distribution Channel: Products are provided to customers through three main distribution channels: brokers, agents and direct. - Brokerage: The company has good relationships with all foreign insurance brokerage companies present in Vietnam such as Gras Savoye, Aon, Marsh as well as foreign ...

Number and Number of Consumer Loan Customers Over the Years

Figure 2.3: CVTD outstanding debt situation (Source: Loan situation report of the QHKH department in 2011-2013) Figure 2.3 shows: CVTD outstanding debt since 2011 has grown continuously at a strong rate. ( Note: Total outstanding debt of the branch in the table above includes ODA outstanding debt, ...

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