2.5. Research diagram
Postmenopausal women are screened by history taking, physical examination, and basic blood tests.
n = 566
Bone density measurement and blood analysis for genetic analysis
Group
osteoporosis n = 223
Group
no osteoporosis n = 343
Genetic analysis to determine genotypes and alleles of 3 MTHFR gene polymorphisms
rs1801133, LRP5 rs41494349, FTO rs1121980
Goal 1
Determination of genotype polymorphism and comparison of genotype and allele frequencies in the osteoporosis group compared to the non-osteoporosis group
Goal 2
Studying the relationship between gene polymorphisms and bone density and some risk factors for osteoporosis
2.6. Errors and error control.
* Error:
Recall error: the subject answers incorrectly or does not answer.
Systematic error: error in the process of data collection, measurement, data entry and data analysis.
Errors due to measuring instruments, measuring techniques, bone density measurement techniques, DNA extraction techniques, and gene analysis.
* Error control:
- Research subjects were interviewed, clinically examined, had their height and weight measured, and had their blood test results checked by a trained musculoskeletal specialist.
- The research subjects had their bone density measured on the same Explorer machine of Hologic - USA located at the Center for Oncology and Nuclear Medicine - Bach Mai Hospital by trained technicians.
- DNA extraction methods and genotype analysis were performed at the Pathophysiology Department laboratory, Hanoi Medical University by a Pathophysiologist trained in gene analysis. The results were re-examined at the Pathophysiology Department laboratory by a physiologist trained in gene analysis.
- Clean data before entering into computer, detect missing data and unreasonable data, encode before entering.
2.7. Data analysis and processing
Data were entered and checked using REDCap software. Quantitative variables were presented as mean and standard deviation (SD) if normally distributed or median and interquartile range if not normally distributed. Qualitative variables were presented as frequencies and percentages. For continuous variables, comparisons between mean values were performed using Independent samples T test or one-way analysis of variance or Mann
Whitney-U test or Kruskal-Wallis test. For categorical variables, comparison between proportions was performed using Chisquare test or Fisher Exact test. Analysis of the association between genotype and other factors (age, weight, height, BMI, region and education level, history of fracture) with bone density at 3 locations CXĐ, ĐTXĐ, CSTL using univariate and multivariate linear regression analysis.
For each gene, genotypes were coded and entered into hypothetical models for analysis: Dominant model, codominant model, superdominant model, recessive model and additive model. Allele and genotype frequencies were presented in frequencies (%) and Hardy-Weinberg-Equilibrium rule of genotype distribution in the population was tested by Chi-square test or Fisher exact test. Univariate linear regression analysis was applied to assess single-gene effects on bone density at 3 sites. The effects of genetic factors were analyzed in multivariate regression models after adjusting for other risk factors. Subjects with no or one risk allele were used as the reference group.
Unadjusted and adjusted regression coefficients were calculated with 95% confidence intervals. A p-value < 0.05 for both sides was considered statistically significant.
R language software version 3.6.3 was used for statistical analysis and graphing.
2.8. Research ethics
- This study used part of the data in the topic "Determination of polymorphism and susceptibility of genes related to osteoporosis and bone fractures in Vietnamese people" funded by the National Foundation for Science and Technology Development (NAFOSTED) and approved by the ethics committee.
in biomedical research of Dinh Tien Hoang Medical Research Institute No. 01/HĐĐĐ-VNCYHĐTH dated January 27, 2016.
- Research participants are provided with full information about the purpose of the research, the process, sign a consent form to participate in the research, and have the right to withdraw from the research if they do not want to participate.
- Information related to patients is kept confidential.
- Techniques of manipulation on patients are guaranteed to be professional.
- This research is carried out purely for scientific purposes and for no other purpose.
CHAPTER 3. RESEARCH RESULTS
3.1. General characteristics of research subjects
The study was conducted on 566 postmenopausal women screened at the Department of Examination and Department of Musculoskeletal, Bach Mai Hospital.
Table 3.1: General characteristics of research subjects
Characteristic
Study group (n = 566) | |
a Age (years) | 59.6 ± 7.39 |
a Height (cm) | 152.0 ± 5.48 |
a Weight (kg) | 51.29 ± 7.37 |
a BMI (kg/m2) | 22.13 ± 2.70 |
b BMI grouping | |
Normal | 327 (57.8) |
Underweight | 40 (7.1) |
Overweight and obesity | 199 (35.1) |
b Place of residence | |
Countryside | 428 (75.6) |
Urban | 138 (24.4) |
b Physical activity (MET-minutes/week) | |
Not achieved (<600) | 242 (42.8) |
Pass (≥600) | 324 (57.2) |
a Obstetric history characteristics | |
Number of children | 3.3 ± 1.5 |
Age of menopause (years) | 48.9 ± 3.8 |
Number of years to menopause (years) | 10.6 ± 8.41 |
b Characteristics of fracture history, n (%) | |
Are not | 505 (89.2) |
Have | 61 (10.8) |
Maybe you are interested!
-
Mobile Phone Usage in Hanoi Inner City Area
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- Test the relationship between demographic variables and consumer behavior for Mobile Marketing activities
The analysis method used is the Chi-square test (χ2), with statistical hypotheses H0 and H1 and significance level α = 0.05. In case the P index (p-value) or Sig. index in SPSS has a value less than or equal to the significance level α, the hypothesis H0 is rejected and vice versa. With this testing procedure, the study can evaluate the difference in behavioral trends between demographic groups.
CHAPTER 4
RESEARCH RESULTS
During two months, 1,100 survey questionnaires were distributed to mobile phone users in the inner city of Hanoi using various methods such as direct interviews, sending via email or using questionnaires designed on the Internet. At the end of the survey, after checking and eliminating erroneous questionnaires, the study collected 858 complete questionnaires, equivalent to a rate of about 78%. In addition, the research subjects of the thesis are only people who are using mobile phones, so people who do not use mobile phones are not within the scope of the thesis, therefore, the questionnaires with the option of not using mobile phones were excluded from the scope of analysis. The number of suitable survey questionnaires included in the statistical analysis was 835.
4.1 Demographic characteristics of the sample
The structure of the survey sample is divided and statistically analyzed according to criteria such as gender, age, occupation, education level and personal income. (Detailed statistical table in Appendix 6)
- Gender structure: Of the 835 completed questionnaires, 49.8% of respondents were male, equivalent to 416 people, and 50.2% were female, equivalent to 419 people. The survey results of the study are completely consistent with the gender ratio in the population structure of Vietnam in general and Hanoi in particular (Male/Female: 49/51).
- Age structure: 36.6% of respondents are <23 years old, equivalent to 306 people. People from 23-34 years old
accounting for the highest proportion: 44.8% equivalent to 374 people, people aged 35-45 and >45 are 70 and 85 people equivalent to 8.4% and 10.2% respectively. Looking at the results of this survey, we can see that the young people - youth account for a large proportion of the total number of people participating in the survey. Meanwhile, the middle-aged people including two age groups of 35 - 45 and >45 have a low rate of participation in the survey. This is completely consistent with the reality when Mobile Marketing is identified as a Marketing service aimed at young people (people under 35 years old).
- Structure by educational level: among 835 valid responses, 541 respondents had university degrees, accounting for the highest proportion of ~ 75%, 102 had secondary school degrees, ~ 13.1%, and 93 had post-graduate degrees, ~ 11.9%.
- Occupational structure: office workers and civil servants are the group with the highest rate of participation with 39.4%, followed by students with 36.6%. Self-employed people account for 12%, retired housewives are 7.8% and other occupational groups account for 4.2%. The survey results show that the student group has the same rate as the group aged <23 at 36.6%. This shows the accuracy of the survey data. In addition, the survey results distributed by occupational criteria have a rate almost similar to the sample division rate in chapter 3. Therefore, it can be concluded that the survey data is suitable for use in analysis activities.
- Income structure: the group with income from 3 to 5 million has the highest rate with 39% of the total number of respondents. This is consistent with the income structure of Hanoi people and corresponds to the average income of the group of civil servants and office workers. Those
People with no income account for 23%, income under 3 million VND accounts for 13% and income over 5 million VND accounts for 25%.
4.2 Mobile phone usage in Hanoi inner city area
According to the survey results, most respondents said they had used the phone for more than 1 year, specifically: 68.4% used mobile phones from 4 to 10 years, 23.2% used from 1 to 3 years, 7.8% used for more than 10 years. Those who used mobile phones for less than 1 year accounted for only a very small proportion of ~ 0.6%. (Table 4.1)
Table 4.1: Time spent using mobile phones
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Alid
<1 year
5
.6
.6
.6
1-3 years
194
23.2
23.2
23.8
4-10 years
571
68.4
68.4
92.2
>10 years
65
7.8
7.8
100.0
Total
835
100.0
100.0
The survey indexes on the time of using mobile phones of consumers in the inner city of Hanoi are very impressive for a developing country like Vietnam and also prove that Vietnamese consumers have a lot of experience using this high-tech device. Moreover, with the majority of consumers surveyed having a relatively long time of use (4-10 years), it partly proves that mobile phones have become an important and essential item in people's daily lives.
When asked about the mobile phone network they are using, 31% of respondents said they are using the network of Vietel company, 29% use the network of
of Mobifone company, 27% use Vinaphone company's network and 13% use networks of other providers such as E-VN telecom, S-fone, Beeline, Vietnammobile. (Figure 4.1).
Figure 4.1: Mobile phone network in use
Compared with the announced market share of mobile telecommunications service providers in Vietnam (Vietel: 36%, Mobifone: 29%, Vinaphone: 28%, the remaining networks: 7%), we see that the survey results do not have many differences. However, the statistics show that there is a difference in the market share of other networks because the Hanoi market is one of the two main markets of small networks, so their market share in this area will certainly be higher than that of the whole country.
According to a report by NielsenMobile (2009) [8], the number of prepaid mobile phone subscribers in Hanoi accounts for 95% of the total number of subscribers, however, the results of this survey show that the percentage of prepaid subscribers has decreased by more than 20%, only at 70.8%. On the contrary, the number of postpaid subscribers tends to increase from 5% in 2009 to 19.2%. Those who are simultaneously using both types of subscriptions account for 10%. (Table 4.2).
Table 4.2: Types of mobile phone subscribers
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
Prepay
591
70.8
70.8
70.8
Pay later
160
19.2
19.2
89.9
Both of the above
84
10.1
10.1
100.0
Total
835
100.0
100.0
The above figures show the change in the psychology and consumption habits of Vietnamese consumers towards mobile telecommunications services, when the use of prepaid subscriptions and junk SIMs is replaced by the use of two types of subscriptions for different purposes and needs or switching to postpaid subscriptions to enjoy better customer care services.
In addition, the majority of respondents have an average spending level for mobile phone services from 100 to 300 thousand VND (406 ~ 48.6% of total respondents). The high spending level (> 500 thousand VND) is the spending level with the lowest number of people with only 8.4%, on the contrary, the low spending level (under 100 thousand VND) accounts for the second highest proportion among the groups of respondents with 25.4%. People with low spending levels mainly fall into the group of students and retirees/housewives - those who have little need to use or mainly use promotional SIM cards. (Table 4.3).
Table 4.3: Spending on mobile phone charges
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<100,000
212
25.4
25.4
25.4
100-300,000
406
48.6
48.6
74.0
300,000-500,000
147
17.6
17.6
91.6
>500,000
70
8.4
8.4
100.0
Total
835
100.0
100.0
The statistics in Table 4.3 are similar to the percentages in the NielsenMobile survey results (2009) with 73% of mobile phone users having medium spending levels and only 13% having high spending levels.
The survey results also showed that up to 31% ~ nearly one-third of respondents said they sent more than 10 SMS messages/day, meaning that on average they sent 1 SMS message for every working hour. Those with an average SMS message volume (from 3 to 10 messages/day) accounted for 51.1% and those with a low SMS message volume (less than 3 messages/day) accounted for 17%. (Table 4.4)
Table 4.4: Number of SMS messages sent per day
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<3 news
142
17.0
17.0
17.0
3-10 news
427
51.1
51.1
68.1
>10 news
266
31.9
31.9
100.0
Total
835
100.0
100.0
Similar to sending messages, those with an average message receiving rate (from 3-10 messages/day) accounted for the highest percentage of ~ 55%, followed by those with a high number of messages (over 10 messages/day) ~ 24% and those with a low number of messages received daily (under 3 messages/day) remained at the bottom with 21%. (Table 4.5)
Table 4.5: Number of SMS messages received per day
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<3 news
175
21.0
21.0
21.0
3-10 news
436
55.0
55.0
76.0
>10 news
197
24.0
24.0
100.0
Total
835
100.0
100.0
When comparing the data of the two result tables 4.4 and 4.5, we can see the reasonableness between the ratio of the number of messages sent and the number of messages received daily by the interview participants.
4.3 Current status of SMS advertising and Mobile Marketing
According to the interview results, in the 3 months from the time of the survey and before, 94% of respondents, equivalent to 785 people, said they received advertising messages, while only a very small percentage of 6% (only 50 people) did not receive advertising messages (Table 4.6).
Table 4.6: Percentage of people receiving advertising messages in the last 3 months
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
Have
785
94.0
94.0
94.0
Are not
50
6.0
6.0
100.0
Total
835
100.0
100.0
The results of Table 4.6 show that consumers in the inner city of Hanoi are very familiar with advertising messages. This result is also the basis for assessing the knowledge, experience and understanding of the respondents in the interview. This is also one of the important factors determining the accuracy of the survey results.
In addition, most respondents said they had received promotional messages, but only 24% of them had ever taken the action of registering to receive promotional messages, while 76% of the remaining respondents did not register to receive promotional messages but still received promotional messages every day. This is the first sign indicating the weaknesses and shortcomings of lax management of this activity in Vietnam. (Table 4.7)
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a: Variables that follow the normal distribution are represented by mean and standard deviation.
b: Categorical variables are expressed as percentages (numbers).
Comment:
- The average age of the study group was 59.6 years old, average weight was 51.29 kg, average height was 152 cm, average BMI was 22.13 kg/m 2.
- In the BMI subgroup, the normal BMI group accounted for the highest rate of 57.8%, the overweight and obese group accounted for 35.2%, and the underweight group accounted for 7.1%.
Bone density of study subjects
1
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
0.79
0.66
0.76
CXĐ
Construction
Location
CSTL
g/cm2
- The rate of physical activity reached 51.8%, the average age of menopause was 48.9 years old, the average number of years after menopause was 10.6 years, the average number of children was 3.3 children, 10.8% of postmenopausal women had a history of bone fracture.
Figure 3.1: Bone density characteristics of the study subjects
Comment: Bone density at the proximal femur is highest, while bone density at the femoral neck is lowest.
83,922 | 91,696 | 64,311 | 60,601 | ||||
39,399 | |||||||
35,689 | |||||||
16,078 | |||||||
8,304 |
Osteoporosis rate of study subjects
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
CXĐ
DTXĐ
CSTL
Shared
Location
Osteoporosis
No osteoporosis
Figure 3.2: Distribution of osteoporosis rate of study subjects
Comment:
- Among the three positions of CXĐ, ĐTXĐ, CSTL, the rate of osteoporosis at CSTL is the highest, the rate of osteoporosis at ĐTXĐ is the lowest.
- The overall osteoporosis rate (osteoporosis at any of the three sites: CXĐ, ĐTXĐ, CSTL) is 39.4%.
Table 3.2: General characteristics of study subjects according to osteoporosis and non-osteoporosis subgroups
Grouping
Characteristic
Osteoporosis n=223 | No osteoporosis n=343 | P | |
a Age (years) | 63.88 (8.00) | 56.75 (5.35) | <0.001 |
a Height (cm) | 150.38 (5.76) | 153.21 (4.98) | <0.001 |
a Weight (kg) | 47.68 (6.71) | 53.63 (6.81) | <0.001 |
a BMI (kg/m2) | 21.05 (2.48) | 22.84 (2.61) | <0.001 |
b BMI grouping | <0.001 | ||
Normal | 147 (65.9%) | 180 (52.5%) | |
Underweight | 29 (13.0%) | 11 (3.2%) | |
Overweight and obesity | 47(21.1%) | 152 (44.3) | |
b Place of residence | 0.304 | ||
Countryside | 163 (73.2%) | 265 (77.3%) | |
Urban | 60 (26.8%) | 78 (22.7%) | |
b Physical activity (MET- minutes/week) | <0.001 | ||
Not achieved (<600) | 121(54.3%) | 124 (36.2%) | |
Pass (≥600) | 102 (45.7%) | 219 (63.8%) | |
a Obstetric history characteristics | |||
Number of children | 3.69 (1.81) | 3.01 (1.24) | <0.001 |
Age of menopause (years) | 48.08 (4.21) | 49.49 (3.41) | <0.001 |
Number of years to menopause (years) | 15.81 (9.08) | 7.27 (5.88) | <0.001 |
b Characteristics of fracture history | 0.019 | ||
Are not | 190 (85.2%) | 315 (91.8%) | |
Have | 33 (14.8%) | 28 (8.2%) |
a: Variables that follow the normal distribution are represented by the mean and standard deviation, the p value is obtained from the Independent samples T test.
b: Categorical variables are expressed as percentages (numbers), p-values are obtained from the Chisquare test.
Comment:
- There were statistically significant differences in age, height, weight, BMI, BMI subgroup, number of children, age of menopause, number of years of menopause, physical activity and history of fractures in the osteoporosis group compared with the non-osteoporosis group.
- There was no difference in the proportion of postmenopausal women living in urban and rural areas between the osteoporosis and non-osteoporosis groups.

![Mobile Phone Usage in Hanoi Inner City Area
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- Test the relationship between demographic variables and consumer behavior for Mobile Marketing activities
The analysis method used is the Chi-square test (χ2), with statistical hypotheses H0 and H1 and significance level α = 0.05. In case the P index (p-value) or Sig. index in SPSS has a value less than or equal to the significance level α, the hypothesis H0 is rejected and vice versa. With this testing procedure, the study can evaluate the difference in behavioral trends between demographic groups.
CHAPTER 4
RESEARCH RESULTS
During two months, 1,100 survey questionnaires were distributed to mobile phone users in the inner city of Hanoi using various methods such as direct interviews, sending via email or using questionnaires designed on the Internet. At the end of the survey, after checking and eliminating erroneous questionnaires, the study collected 858 complete questionnaires, equivalent to a rate of about 78%. In addition, the research subjects of the thesis are only people who are using mobile phones, so people who do not use mobile phones are not within the scope of the thesis, therefore, the questionnaires with the option of not using mobile phones were excluded from the scope of analysis. The number of suitable survey questionnaires included in the statistical analysis was 835.
4.1 Demographic characteristics of the sample
The structure of the survey sample is divided and statistically analyzed according to criteria such as gender, age, occupation, education level and personal income. (Detailed statistical table in Appendix 6)
- Gender structure: Of the 835 completed questionnaires, 49.8% of respondents were male, equivalent to 416 people, and 50.2% were female, equivalent to 419 people. The survey results of the study are completely consistent with the gender ratio in the population structure of Vietnam in general and Hanoi in particular (Male/Female: 49/51).
- Age structure: 36.6% of respondents are <23 years old, equivalent to 306 people. People from 23-34 years old
accounting for the highest proportion: 44.8% equivalent to 374 people, people aged 35-45 and >45 are 70 and 85 people equivalent to 8.4% and 10.2% respectively. Looking at the results of this survey, we can see that the young people - youth account for a large proportion of the total number of people participating in the survey. Meanwhile, the middle-aged people including two age groups of 35 - 45 and >45 have a low rate of participation in the survey. This is completely consistent with the reality when Mobile Marketing is identified as a Marketing service aimed at young people (people under 35 years old).
- Structure by educational level: among 835 valid responses, 541 respondents had university degrees, accounting for the highest proportion of ~ 75%, 102 had secondary school degrees, ~ 13.1%, and 93 had post-graduate degrees, ~ 11.9%.
- Occupational structure: office workers and civil servants are the group with the highest rate of participation with 39.4%, followed by students with 36.6%. Self-employed people account for 12%, retired housewives are 7.8% and other occupational groups account for 4.2%. The survey results show that the student group has the same rate as the group aged <23 at 36.6%. This shows the accuracy of the survey data. In addition, the survey results distributed by occupational criteria have a rate almost similar to the sample division rate in chapter 3. Therefore, it can be concluded that the survey data is suitable for use in analysis activities.
- Income structure: the group with income from 3 to 5 million has the highest rate with 39% of the total number of respondents. This is consistent with the income structure of Hanoi people and corresponds to the average income of the group of civil servants and office workers. Those
People with no income account for 23%, income under 3 million VND accounts for 13% and income over 5 million VND accounts for 25%.
4.2 Mobile phone usage in Hanoi inner city area
According to the survey results, most respondents said they had used the phone for more than 1 year, specifically: 68.4% used mobile phones from 4 to 10 years, 23.2% used from 1 to 3 years, 7.8% used for more than 10 years. Those who used mobile phones for less than 1 year accounted for only a very small proportion of ~ 0.6%. (Table 4.1)
Table 4.1: Time spent using mobile phones
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Alid
<1 year
5
.6
.6
.6
1-3 years
194
23.2
23.2
23.8
4-10 years
571
68.4
68.4
92.2
>10 years
65
7.8
7.8
100.0
Total
835
100.0
100.0
The survey indexes on the time of using mobile phones of consumers in the inner city of Hanoi are very impressive for a developing country like Vietnam and also prove that Vietnamese consumers have a lot of experience using this high-tech device. Moreover, with the majority of consumers surveyed having a relatively long time of use (4-10 years), it partly proves that mobile phones have become an important and essential item in peoples daily lives.
When asked about the mobile phone network they are using, 31% of respondents said they are using the network of Vietel company, 29% use the network of
of Mobifone company, 27% use Vinaphone companys network and 13% use networks of other providers such as E-VN telecom, S-fone, Beeline, Vietnammobile. (Figure 4.1).
Figure 4.1: Mobile phone network in use
Compared with the announced market share of mobile telecommunications service providers in Vietnam (Vietel: 36%, Mobifone: 29%, Vinaphone: 28%, the remaining networks: 7%), we see that the survey results do not have many differences. However, the statistics show that there is a difference in the market share of other networks because the Hanoi market is one of the two main markets of small networks, so their market share in this area will certainly be higher than that of the whole country.
According to a report by NielsenMobile (2009) [8], the number of prepaid mobile phone subscribers in Hanoi accounts for 95% of the total number of subscribers, however, the results of this survey show that the percentage of prepaid subscribers has decreased by more than 20%, only at 70.8%. On the contrary, the number of postpaid subscribers tends to increase from 5% in 2009 to 19.2%. Those who are simultaneously using both types of subscriptions account for 10%. (Table 4.2).
Table 4.2: Types of mobile phone subscribers
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
Prepay
591
70.8
70.8
70.8
Pay later
160
19.2
19.2
89.9
Both of the above
84
10.1
10.1
100.0
Total
835
100.0
100.0
The above figures show the change in the psychology and consumption habits of Vietnamese consumers towards mobile telecommunications services, when the use of prepaid subscriptions and junk SIMs is replaced by the use of two types of subscriptions for different purposes and needs or switching to postpaid subscriptions to enjoy better customer care services.
In addition, the majority of respondents have an average spending level for mobile phone services from 100 to 300 thousand VND (406 ~ 48.6% of total respondents). The high spending level (> 500 thousand VND) is the spending level with the lowest number of people with only 8.4%, on the contrary, the low spending level (under 100 thousand VND) accounts for the second highest proportion among the groups of respondents with 25.4%. People with low spending levels mainly fall into the group of students and retirees/housewives - those who have little need to use or mainly use promotional SIM cards. (Table 4.3).
Table 4.3: Spending on mobile phone charges
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<100,000
212
25.4
25.4
25.4
100-300,000
406
48.6
48.6
74.0
300,000-500,000
147
17.6
17.6
91.6
>500,000
70
8.4
8.4
100.0
Total
835
100.0
100.0
The statistics in Table 4.3 are similar to the percentages in the NielsenMobile survey results (2009) with 73% of mobile phone users having medium spending levels and only 13% having high spending levels.
The survey results also showed that up to 31% ~ nearly one-third of respondents said they sent more than 10 SMS messages/day, meaning that on average they sent 1 SMS message for every working hour. Those with an average SMS message volume (from 3 to 10 messages/day) accounted for 51.1% and those with a low SMS message volume (less than 3 messages/day) accounted for 17%. (Table 4.4)
Table 4.4: Number of SMS messages sent per day
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<3 news
142
17.0
17.0
17.0
3-10 news
427
51.1
51.1
68.1
>10 news
266
31.9
31.9
100.0
Total
835
100.0
100.0
Similar to sending messages, those with an average message receiving rate (from 3-10 messages/day) accounted for the highest percentage of ~ 55%, followed by those with a high number of messages (over 10 messages/day) ~ 24% and those with a low number of messages received daily (under 3 messages/day) remained at the bottom with 21%. (Table 4.5)
Table 4.5: Number of SMS messages received per day
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
<3 news
175
21.0
21.0
21.0
3-10 news
436
55.0
55.0
76.0
>10 news
197
24.0
24.0
100.0
Total
835
100.0
100.0
When comparing the data of the two result tables 4.4 and 4.5, we can see the reasonableness between the ratio of the number of messages sent and the number of messages received daily by the interview participants.
4.3 Current status of SMS advertising and Mobile Marketing
According to the interview results, in the 3 months from the time of the survey and before, 94% of respondents, equivalent to 785 people, said they received advertising messages, while only a very small percentage of 6% (only 50 people) did not receive advertising messages (Table 4.6).
Table 4.6: Percentage of people receiving advertising messages in the last 3 months
Frequency
Ratio (%)
Valid Percentage
Cumulative Percentage
Valid
Have
785
94.0
94.0
94.0
Are not
50
6.0
6.0
100.0
Total
835
100.0
100.0
The results of Table 4.6 show that consumers in the inner city of Hanoi are very familiar with advertising messages. This result is also the basis for assessing the knowledge, experience and understanding of the respondents in the interview. This is also one of the important factors determining the accuracy of the survey results.
In addition, most respondents said they had received promotional messages, but only 24% of them had ever taken the action of registering to receive promotional messages, while 76% of the remaining respondents did not register to receive promotional messages but still received promotional messages every day. This is the first sign indicating the weaknesses and shortcomings of lax management of this activity in Vietnam. (Table 4.7)
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