Each analytical tool in technical analysis has its own characteristics, there are tools that only serve effectively to predict short-term and long-term trends such as MACD, MA, Bolingerband, Stochastic... there are tools that can tell us the appropriate time to enter or exit the market. That is why technical analysis is the flexible combination of many different analytical tools, not just one specific tool. Each trader in the market sets up for themselves a separate system of analytical tools depending on their level of understanding, analytical ability, risk aversion, and long-term or short-term business goals.
III. Basic characteristics of trading in the foreign exchange market.
1. Currencies traded on the foreign exchange market
Because the goods traded in this market are the currencies of countries. It not only reflects the circulation of the monetary system but also reflects the weaknesses of that economy. Moreover, policy management agencies always use the currency market to regulate the economy by monetary or fiscal policies. Unlike fundamental analysis in the stock market, fundamental analysts in the foreign exchange market must use information systems that reflect the state of the entire economy to make decisions on foreign exchange trading.
2. Business form
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Developing the market for essential food products of Tan Duc Trading Limited Company - 6 -
Current Status of Risk Management in Foreign Exchange Trading in the International Market of Vietnamese Commercial Banks -
Basic issues about stocks and stock market - 2 -
Some Features of Vietnam's Financial Services Market Integration Process
Traders in the foreign exchange market can trade through a brokerage company or directly with their own account opened at a foreign exchange trading company. Due to the characteristics of this market as a global market, it is not necessary to be concentrated in a certain physical location and trading activities can take place anywhere, information is symmetrical, the trading volume is very large, modern technology makes business activities in this market become effective and develop rapidly.
3. Profit in Forex Trading
This is a market with the highest financial leverage with a normal ratio of 1:50; 1:100, or up to 1:200, compared to the stock market where this ratio is 1:1 and 1:2, the Futures market also offers a fairly high ratio of 1:15. Moreover, this is the market with the highest liquidity, exchange rate fluctuations are not controlled or dominated by any financial institution, the cost of each transaction is low and can be traded 24 hours a day. Because of these characteristics, traders can make large profits in a short time that the stock market or any other market cannot meet. Furthermore, the technical analysis method is considered quite effective when applied in this market. At the same time, in normal foreign exchange trading, we only choose one or two currency pairs to trade, so the level of concentration of effort and intelligence for analysis is also more effective than analyzing a portfolio of dozens of stocks as in stock analysis.
4. Risks in Forex Trading
In any investment field, profit always comes with risk. In foreign exchange trading, the risk of loss in trading is very high and may not be suitable for some risk-averse investors. In addition to the risks arising from the trader such as the possibility of incorrect market forecasts leading to losing trading decisions, risks due to poor technical equipment, broken trading systems, we may lose the opportunity to execute a certain buy or sell order... there are other basic and common risks in the foreign exchange market:
a, Exchange rate risk
This is a permanent risk, inherent and characteristic of foreign exchange trading. It originates from the trader's unbalanced foreign exchange position and only occurs when the foreign exchange position is open. For example,
When trading Yen with the original account in US Dollar, if the account is in Yen long status, when the USD/JPY exchange rate increases, we will encounter exchange rate risk, the account at this time will be converted to USD and will incur a loss. Another cause of this type of risk is due to foreign currency supply and demand in the market, international balance of payments, tariff policy, labor productivity, economic and political situation of each country, interest rates between currencies...
b, Interest rate risk
The increase or decrease in the interest rate of the currency pair at the time of the transaction will affect the amount of interest/fees that may be paid to the broker on a daily basis to maintain the trading position.
c, Liquidity risk
It is the risk that the brokerage firm holding the trading account is no longer able to pay when the account holder requests a withdrawal. To check whether the brokerage firm is reputable or not, we can check through the reviews on the website www.nfa.futures.org. Because reputable brokerage firms must be registered through the National Futures Association.
Chapter II. Application of analysis of fluctuations of USD/JPY exchange rate pair in January 2010 in the US market
We can find the above theoretical knowledge in any library, on many websites providing information on foreign exchange trading. But how to apply them depends on the ability to research, analyze and the source of information that the trader grasps. Some websites providing information on the US economy: Bureau of Labor Statistics: www.bls.gov , Federal Reserve: www.federalreserve.gov . The information on these websites is widely published, however, the foreign exchange market is a market that is sensitive to every second, every minute, so following the information release schedule is also a very important thing to be able to grasp the economic situation and make timely trading decisions. We can also find that schedule on many websites: http://www.bls.gov, http://www.fxstreet.com/. In addition to economic information, traders also have to monitor the general situation of the entire economy, political information, natural disasters... which have an indirect impact on the foreign exchange market. All traders in the market do not receive information at the same time, from the same source and not all of them have the same amount of information, so their trading decisions are not the same. This has created market imperfections and therefore the combination of fundamental analysis and technical analysis is very important to get good transactions. Nowadays, with the professional information service of brokerage companies, the above problems are also partly solved by using software to support timely and accurate information provision, and tools applied in technical analysis. To better understand the impact of economic information and technical analysis theory, we will use a combination of these two analysis tools to explain the variables.
movements in the foreign exchange market of the USD and JPY currency pair in January 2010. The United States and Japan are two economic powers in the world, the economies of these two countries play an important role in international trade, so the US dollar and Japanese Yen also hold a leading position in transactions in the foreign exchange market.
I. The US economy in recent years.
The United States is the world's leading economy, so the US dollar has always played a leading role in international trade and accounted for 60% of the total central bank reserves in 2007. Average GDP growth in 2007 reached 2.53%, but by 2008 the financial crisis began to burst due to the mortgage asset bubble that had begun to inflate in 2001 and had become alarming in just a few years. Demand for mortgage securities remained high, but prepayments, defaults, and other disruptions related to financial derivatives caused asset values to decline. In late summer 2007, short-term interest rates began to rise after reaching historic lows, and cracks began to appear as margin and asset values began to plummet, triggering a banking and insurance crisis in just a few months. In 2008, GDP fell sharply to only -1.83%, unemployment rate increased rapidly from 5% in January 2008 to 7.4% in December 2008, and remained high throughout 2009 (10.1% in October 2009). Unemployment rate did not decrease significantly in the first quarter of 2010. With the efforts to save the economy with huge bailout packages of new President Barack Obama, GDP in the third and fourth quarters of 2009 showed signs of positive growth again, increasing GDP for the whole year by 0.25%, but unemployment remained high at 9.7% in the first two months of 2010. Accordingly, retail sales index, consumer and business confidence index, import and export output also decreased sharply, deflation began to appear.
The Great Depression began in March 2009 and lasted until October 2009. Traditionally, the US economy has experienced long periods of prosperity before falling into cyclical crises. These recessions are often triggered by asset bubbles and occurred eight times from 1873 - when the first major economic recession broke out in New York - to 1929. Each recession has been different in severity, the Great Depression of 1929 forced the US to seek measures to reform the banking system and the stock markets.
In the context of the financial crisis in the US affecting the world, major economies are all negatively affected and are also trying to pull their economies out of recession. But in the long term, we must still admit that we are in the development stage of the global economy and especially the development of the Asian region, which also means that in the following years the superiority of the US economy will decrease. However, the US still maintains its important position as the center of the world economy, and foreign exchange traders will also have to pay attention to the fluctuations of the US economy. Especially traders who trade currency pairs with one currency being the US dollar. They are having to evaluate or predict the trend of the dollar's value increasing or decreasing compared to other currencies. They also have to predict the market of speculation on the price of the dollar in the next trading sessions. To address these issues, we can first look at the position of the dollar in the international currency market and assess its strength by looking at the trade-weighted index (TWI), which measures the value of a currency against a basket of currencies with which it has the largest trade volume. If this index falls below 80, it is a bad sign, an unprecedented decline in the value of the dollar in many years. We can also use this TWI chart to plan our future forex trading.

Figure 2.1 USD trading volume
Source: US Federal Reserve
According to 2006 statistics from the Federal Bank of Australia, the trading volume of USD/EUR currency pairs accounted for 38.74% of total EUR transactions, the same for USD/AUD currency pairs accounted for 23.32%, USD/GBP accounted for 21.27%, USD/NZD accounted for 30.94%, USD/CAD accounted for
86.59%, USD/JPY accounts for 60.91%... we can see that the US dollar not only occupies an important position in international trade but also in the foreign exchange market it clearly shows its greatest liquidity. For the above reasons, any trader in the foreign exchange market always considers participating in buying and selling USD. Although in recent years the economic situation has shown signs of decline and especially during the recent crisis, on the one hand, economic indicators show a serious recession and spread to many other countries. On the other hand, economists continuously make arguments against the US dollar, they point out many weaknesses of the dollar and loopholes in the US economy, at the same time give warnings that are not beneficial to the USD and suggest that countries reduce their dependence on the dollar in international trade. These events have kept the foreign exchange market in a state of constant fluctuation. It poses a great risk but also an opportunity.
opportunity for many forex traders looking for short-term profits. To better understand the forex market and find our own strategies, we need to conduct detailed research on short-term and long-term economic statistics to get a comprehensive view of the strength of the currency involved in the transaction and make timely and correct decisions to be successful in this attractive and risky market.
II. Japanese economy in recession.
Japan has held the position of the world's second largest economy for many years and has only recently lost that position, according to the US Federal Reserve's annual economic report, July 2006 China's gross domestic product based on purchasing power parity of the US dollar is second only to the United States. However, that does not mean it has been one of the most successful economies. During the economic bubble period of 1987-1991 Japan made great strides in all economic sectors, this was known as the golden age of luxury cars, expensive food, auctions of exotic art and the rise of designer fashion and expensive jewelry. During this time, housing prices in central areas of the city tripled from 1985-1989 and finally the rapid growth of home loans. In 1989, the Nikkei 225 index reached 39,000 points, which is calculated based on the value of the top 225 stocks listed on the Tokyo Stock Exchange. But by 1990, it had fallen by 39% and by March 2007 it was down to 17,400 points. This was a typical sign and evidence of economic recession, in the 90s the Japanese economy had to go through “The Lost Decade”. From 1995 to 2002, the average annual GDP growth rate in Japan was 1.2%, much lower than countries like the US 3.2%, Canada 3.4%, UK 2.7% and Australia 3.8%. There are many reasons for this stagnation, but the main reason is the decline in investment and consumption.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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