For increased profits, increasing the quantity of goods will increase revenue, which is inevitable, making costs high. The increase in cost of goods sold is due to increased input prices or increased costs for purchasing and storing goods.
Management and business expenses increased by VND 94,536,695, equivalent to an increase of 18.23%. Growth rate
of small business management costs
more than speed
increase in cost of goods sold shows revenue
The company has done well in managing business costs.
Although the total profit is
pretax
increase but speed
increase in profit
Pre-tax accounting profit is smaller than revenue growth rate, showing that the company's cost growth rate has increased sharply in the past year, so the company needs to take measures to reduce the growth rate of expenses, especially interest expenses.
In general, 2013 saw a sharp increase compared to 2012. This is the result of expanding the scope of business and applying the company's new business strategy. The results and achievements in 2013 will be the premise for greater growth in 2014. In addition, it is necessary to have the most reasonable plan for using borrowed capital to ensure safe payment ability.
1.9. Advantages, disadvantages and development orientation of ITECH LLC
1.9.1 Advantages and disadvantages
After many years of development, ITECH LLC has achieved certain successes. The company has expanded its consumer market, established relationships with customers, maintained business in strong products, and actively sought opportunities. Advantages and disadvantages of the company in 2013.
* Favorable
The company has introduced a suitable management model to create smooth coordination between departments, so the company's work is resolved quickly and neatly.
The company has a team of experienced staff in sales and management.
The workforce has a reasonable structure within the total number of employees of the company.
* Hard
The market economy is constantly changing, making it difficult for companies to promptly grasp changes from external influences.
In the current economic crisis, buyers' demand is high but most do not have enough capital to pay immediately.
Competitive pressure on price and quality is becoming increasingly fierce as more and more companies in the same industry appear.
1.9.2 Company development orientation
Recently, the economy has continued to develop, gradually integrating with the international and regional economy. However, the economy is still
There are problems that have not been overcome, the growth rate is not high, and the strength
purchase is still limited, the domestic business situation is more competitive. Facing the difficulties of the economy, ITECH LLC
give some
Directions and measures to improve efficiency
terrible
The company's profits increase as follows:
Expand business scope while consolidating and developing established business items and scope.
Promote sales of inventory, increase direct retail to units and consumers.
*About management
The company will try to maintain good relations with the bank, maintain credibility in borrowing and repaying to solve enough capital for the company's business operations.
Track and collect debts on time while maintaining customer relationships.
* About labor organization
The company will try to reorganize the structure reasonably. Re-evaluate the staff, replace incompetent employees.
CHAPTER 2: CURRENT STATE OF CONSUMPTION ACCOUNTING AND DETERMINATION OF BUSINESS RESULTS AT ITECH ONE MEMBER COMPANY LIMITED
2.1 Consumption and payment methods at ITECH LLC
2.1.1 Consumption and payment methods at the company
Due to the diversity of the market economy, the process of consuming goods at the Company is also very diverse. Currently, to meet each type of customer with different forms
Different purchasing methods, businesses apply 2 main sales methods: wholesale and retail.
2.1.1.1. Wholesale method
With this form of sale, the sale is through economic contracts signed between wholesale organizations and enterprises, so the subjects of wholesale are very diverse: they can be manufacturing enterprises, domestic and foreign trading enterprises, trading companies, etc. This method of sale is mainly payment by bank transfer. When the buyer receives the acceptance of payment or pays immediately, the goods are determined to be consumed.
For wholesale at the company, the main form is wholesale through warehouse.
2.1.1.2. Retail method
In this form, customers come to buy goods at the store at a price agreed upon by the customer and the salesperson. In this form, the salesperson directly collects money and delivers the goods to the customer and pays mainly in cash. The time of determining consumption is the time of receiving the sales report from the salesperson.
2.2. Sales revenue accounting
During the accounting process, accountants often use the following documents and books:
2.2.1. Documents used
- Warehouse delivery note
- VAT invoice
Receipt
2.2.2. User manual
- Sales detail book
- Revenue summary book
- Customer receivables detail ledger
- Customer receivables summary book
- Accounting documents……..
2.2.3 User account
To track sales revenue, the Company uses account 511.
This account is divided into 2 sub-accounts:
Account 5111: Revenue from sales of goods, including revenue from sales of computers and electronic components such as: desktop computers, laptops, computer speakers, printers, electronic circuit devices, etc.
Account 5112: Revenue from providing other services includes revenue from installing, repairing computers and peripherals, running software, programming computers, consulting on computers...
Accounting based on VAT invoices to enter the vouchers, general ledger and detailed ledger of revenue accounts, and also based on that invoice, accounting tracks on the sales detail book. The quantity, unit price, and total amount of the corresponding items on the VAT invoice will be recorded in the quantity, unit price, and total amount columns on the "Sales detail book". At the end of the period, accounting calculates the total amount generated, net revenue (at ITECH One Member Co., Ltd., the total amount generated is equal to net revenue because the Company does not have any revenue deductions), accounting deducts the cost of goods sold during the period to calculate gross profit .
2.2.1. Method of reflecting some sales transactions
Transaction 1 : On October 15 , 2013, according to invoice number 059223 , sold goods to customer Nguyen Thi Loan of Phuc Thanh construction company at price excluding tax, 10% VAT, paid in cash.
-HP 2015D printer: 01 unit, unit price 5,342,000 VND/unit
-FPT Elead M510 computer: 01 unit, unit price 7,100,000 VND/unit
-Ecan 181 speaker: 01 unit, unit price 385,000 VND/unit
-TP link 24port switch: 01 piece, unit price 608,000 VND/piece
After the sale, the invoice will be sent to the accounting department, the cashier will collect the money from the customer, sign and stamp the receipt, and then create a receipt.
VAT Invoice Copy 1 (Save) October 15, 2013 | Code: 01-GTKT-3LL RU/13B No: 0059223 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Completing the accounting of revenue, expenses and determining business results at Huong Duong Tourism Development and Service Company - 10 -
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Sales unit: ITECH LLC
Code: 3200453468
Address: Hung Vuong Street - Dong Ha - Quang Tri
Account number: 0311000546619 at Quang Tri Foreign Trade Bank Phone: 0533225335
Customer name: Nguyen Thi Loan
Address: No. 220 Le Loi Street - Dong Ha - Quang Tri Unit name: Phuc Thanh Construction Company
Code: 3200589634
Payment method: cash
STT | Name of goods and services | Unit | Quantity | Unit price | Total amount |
1 | HP 2015D Printer | Female | 01 | 5,342,000 | 5,342,000 |
2 | FPT Elead Computer M510 | Female | 01 | 7,100.00 0 | 7,100,000 |
3 | Ecan 181 Speaker | Female | 01 | 385,000 | 385,000 |
4 | Switch TP link 24port | Female | 01 | 608,000 | 608,000 |
Total cost of goods | 13,435,000 | ||||
VAT rate 10% VAT 1,343,500 | |||||
Total payment 14,778,500 | |||||
Amount in words: Fourteen million seven hundred seventy-eight thousand five hundred dong even./. | |||||
Buyer Chief Accountant Unit Head (Signed) (Signed) (Signed) | |||||
Unit: ITECH LLC Address: Hung Vuong Street - Dong Ha - Quang Tri
Model No.: 02 - TT (Issued under Decision No. 48/2006/QD-BTC dated September 14, 2006 of the Minister of Finance) | |
RECEIPT October 15, 2013 Book No: 162 Number 242 Debit account 111: 14,778,500 Have account 511: 13,435,000 | |
Credit account 3331: 1,343,500
Submitter's name: Nguyen Thi Loan - Phuc Thanh Construction Company Address: No. 160 Hung Vuong Street - Dong Ha - Quang Tri
Reason for payment: Invoice: 0059223 Amount: 14,778,500
In words: Fourteen million seven hundred seventy-eight thousand five hundred dong./. Attached with an original document.
October 15, 2013
Manager (Signed) | Chief Accountant (Signed) | Submitter Money (Signed) | Founder Voucher (Signed) | Treasurer (Signed) |
Transaction 2 : On October 16, 2013, sold goods to customer Vo Thi Thanh Lien of Minh Phat Company Limited according to invoice number 0059224, the goods price does not include tax, 10% VAT, the customer has not paid for the goods .
- FPT Elead M510 computer: 03 units, unit price 7,100,000 VND/unit.
- Ecan 181 speakers: 03 units, unit price 385,000 VND/unit.
VAT Invoice Copy 1 (Save) October 16, 2013 | Code: 01-GTKT-3LL RU/13B No: 0059224 |
Sales unit: ITECH LLC
Code: 3200453468
Address: Hung Vuong Street - Dong Ha - Quang Tri
Account number: 0311000546619 at Quang Tri Foreign Trade Bank Phone: 0533225335
Customer name: Vo Thi Thanh Lien Address: Ward 2 - Dong Ha - Quang Tri Unit name: Minh Phat Company Limited Code: 3200193347
Payment method: credit
STT | Name of goods and services | Unit | Quantity | Unit price | Total amount |
1 | FPT Elead Computer M510 | Female | 03 | 7,100.00 0 | 21,300,000 |
2 | Ecan 181 Speaker | Female | 03 | 385,000 | 1,155,000 |
Total cost of goods | 22,455,000 | ||||
VAT rate 10% VAT 2,245,500 | |||||
Total payment 24,700,500 | |||||
Amount in words: Twenty-four million seven hundred thousand five hundred dong./. | |||||
Shopper (Sign) | Chief Accountant (Sign) | Unit Head (Sign) | |||
Transaction 3 : On October 20, 2013, according to invoice number 059225 , goods were sold to customer Tran Cam Hue of the Department of Justice of Quang Tri province at pre-tax price, VAT 10%, the customer has not paid for the goods.
-FPT Elead M630 computer: 02 units, unit price 7,700,000 VND/unit
-Canon 2900 printer: 02 units, unit price 3,100,000 VND/unit
VAT Invoice Copy 1 (Save) October 20, 2013 | Code: 01-GTKT-3LL RU/13B No: 0059225 |
Sales unit: ITECH LLC
Code: 3200453468
Address: Hung Vuong Street - Dong Ha - Quang Tri
Account number: 0311000546619 at Quang Tri Foreign Trade Bank Phone: 0533225335
Customer name: Tran Cam Hue
Address: 64 Tran Hung Dao - Dong Ha - Quang Tri Unit name: Minh Phat Company Limited
Code: 3200246974
Payment method: credit
STT | Name of goods and services | Unit | Number of turns g | Unit price | Total amount |
1 | FPT Elead M630 Computer | Female | 02 | 7,700,000 | 15,400,000 |
2 | Canon 2900 Printer | Female | 02 | 3,100,000 | 6,200,000 |
Total cost of goods | 21,600,000 | ||||
VAT rate 10% VAT | 2,160,000 | ||||
Total payment | 23,760,000 | ||||
Amount in words: Twenty-three million seven hundred sixty thousand dong./. Buyer Chief Accountant Head of Unit (Signed) (Signed) (Signed) | |||||
Transaction 4 : On October 22, 2013, sold goods to customer Nguyen Thanh Hieu of Phuoc Thanh Company Limited according to invoice number 0059226, the goods price does not include tax, 10% VAT, the customer has not paid for the goods .
-TP link 24port switch: 02 pieces, unit price 608,000 VND/piece
VAT Invoice Copy 1 (Save) October 22, 2013 | Code: 01-GTKT-3LL RU/13B No: 0059226 |

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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