Financial and economic transactions are entered into general and detailed accounting accounts (general and detailed accounting books). Data in accounting books are calculated, classified, systematized and summarized according to financial and economic indicators to be presented in accounting reports.
The presentation of information on the financial situation and business performance of the unit on accounting reports to provide information to users is the final stage of the accounting cycle. The process of collecting, processing and providing information by accountants to connect the source of information with the source of information can be summarized in the following diagram:
Collect information about the unit's assets and operations
Processing, checking and analyzing information
Presentation and provision of information on accounting reports
Accounting reports are a form of expression of the method of synthesis - accounting balance used to perform the function of reflecting and checking accounting objects, helping information users make economic decisions. Currently, the understanding of accounting reports in Vietnam is unified, although the way of expression may be different.
When the Vietnamese economy operated under a centralized planning mechanism, accounting reports were understood as: "Accounting reports are accounting methods that synthesize data from accounting books according to economic indicators of
business situation and results, capital use of accounting unit in a certain period into a prescribed reporting form system '' 1
In a market economy, the view on accounting reports has changed due to the identification of information users as not only functional management agencies but also many other subjects, but this change is not much. According to the view of scientists at the University
1 Vu Huy Cam, Industrial accounting textbook, Finance Publishing House, 2001, p.261.
According to the National Economics University (2007): " Accounting report is the final product of the data accounting process, prepared on the basis of synthesizing data from accounting books, according to certain financial and economic indicators" 2
Thus, accounting reports are products of accounting that reflect the performance of accounting units according to certain financial and economic indicators to meet the needs of making appropriate economic decisions.
6.1.2. Classification of accounting reports
Article 29 of the Law on Accounting stipulates that the financial statements of accounting units engaged in state budget revenue and expenditure activities, administrative agencies, public service units, organizations using state budget funds and public service units and organizations not using state budget funds include: Balance sheet; Revenue and expenditure report; Explanatory notes to financial statements; Other reports as prescribed by law. These reports can be classified according to many different criteria.
6.1.2.1. According to the scope of information provision
According to this criterion, accounting reports include financial reports and management reports. In which, financial reports (FS) are a part of the accounting reporting system, an important database in the enterprise's management system and a bridge between information providers and information users. Financial reports are the product of financial accounting, the final stage of the financial accounting process and have important significance. All accounting work depends on the purpose of providing information, the level of information and to whom. FS are prepared mainly for the purpose of providing information to subjects outside the unit, so they must comply with State regulations in each period.
According to the Vietnamese Accounting Law: ''Financial statements are prepared according to accounting standards and accounting regimes to summarize and explain the economic and financial situation of the accounting unit'' 3. The concept of financial statements has shown some of the following basic characteristics:
2 Nguyen Nang Phuc, Textbook of Enterprise Management Accounting, Finance Publishing House, 2007, p.199.
3 Ministry of Finance, Law on Accounting and guiding documents, Finance Publishing House, 2006, p.34.
- Financial statements are a form of expression of the accounting synthesis and balance method and are a form of conveying financial accounting information to users inside and outside the enterprise.
- Financial statements reflect the summary of information about assets, sources of asset formation, situation and operating results of the unit in a certain period.
- Financial statements are prepared based on the synthesis of data from accounting books.
- Financial statements are prepared on the basis of accounting regulations.
Financial statements reflect a combination of past events with accepted accounting principles and personal judgment, primarily to provide financial information useful to users outside the enterprise.
Management report is a type of report that provides information to managers within the unit to serve the unit's management work, existing for the purpose of internal management of the unit.
Scientists from Ho Chi Minh City University of Economics believe that: Management reports are used to help managers record, plan and control the organization's activities and support the decision-making process .
Management reports also reflect accounting objects such as assets, sources of asset formation and the process and results of the unit's operations, but at a more specific and detailed level than financial reports. Due to the purpose of providing internal information, the Management Report system is flexible, diverse and is built by units themselves to suit the characteristics of production and business, management requirements, qualifications of managers, accountants, etc. without depending on accounting principles. Management reports can provide detailed information on the implementation status or analysis reports on the implementation status as a basis for managers in the unit to make timely and reasonable decisions.
4 Pham Van Duoc, Management Accounting, Statistical Publishing House, 2007, p.41.
6.1.2.2. According to the level of synthesis and detail of the information provided
According to this criterion, there are two types of reports:
- Summary report: This is a type of report that provides summary information on the assets, capital sources, and operating results of the unit using monetary measures such as: Balance sheet, Summary report on financial situation and settlement of used funds, etc.
- Detailed report: is a type of report that provides detailed information about a summary indicator such as assets, capital receipt status, etc. The report can use all three types of measures: monetary, physical or value.
6.1.3. Purpose of preparing accounting reports in public service units
Accounting reports in public service units are prepared for the following purposes:
Synthesize the situation of assets, receipt and use of state budget funds; the situation of revenue, expenditure and performance of the public administrative unit in the accounting period; provide key economic and financial information for assessing the situation and status of the unit, which is an important basis for State agencies and unit leaders to inspect, supervise and operate the unit's operations.
Providing financial and economic information mainly for assessing the situation and status of the unit, is an important basis to help State agencies and unit leaders inspect, supervise and operate the unit's activities.
Provide detailed information on the unit's operating situation as a basis for appropriate management decision making by managers at all levels in the unit.
6.1.4. Contents of the accounting reporting system in public service units
The accounting reporting system in public service units includes two types:
- Financial reports and budget settlement reports
The financial reporting system of public service units includes reports that reflect the overall financial status and results.
activities of the unit after each accounting period (month, quarter, year). Meanwhile, the budget settlement reporting system is the financial reporting system of the unit's annual accounting period but can be adjusted with budget-related information according to the request of the competent authority. Therefore, in terms of content, these two reporting systems are essentially one.
According to the management level and use of funds stipulated in Decision No. 19/2006/QD-BTC issued on March 30, 2006 by the Minister of Finance, the financial reporting system and budget settlement report in public service units include two types of reports applicable to basic accounting units (level III units) and superior accounting units (level I and II units). In which:
The financial reporting system at level III accounting units includes:
STT
Report form name | Purpose | |
1 | Balance sheet | Is a consolidated financial report, reflecting |
(Form No. B01-H) | Summary of opening balance, increase, decrease | |
during the period and at the end of the period on funds and use | ||
use of funds, asset status and resources | ||
asset formation, performance results | ||
industry and business activities | ||
of the HCSN unit in the reporting period and from the beginning | ||
year to the end of the reporting period. | ||
2 | Summary of the situation | Is a consolidated financial report reflecting the total |
budget and settlement | Overview of the reception and use of the | |
funds used | available funds in the unit and actual numbers | |
(Form No. B02-H). | spend on each activity according to each source of funding | |
proposed settlement fee, to help the | ||
units and functional agencies of the State | ||
The country has control over the total cost of all types of funds. | ||
according to each source of formation and historical situation | ||
use of various types of funds in a unit during a period | ||
accountant. |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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STT
Report form name | Purpose | |
3 | Detailed report | Is a report reflecting detailed operating expenses. |
operating expenses | The action used the settlement proposal according to | |
(Form No. F02-1H) | each content, by Type, Item, Group | |
expenditure items of the State Budget Table of Contents | ||
and by type of funding, funding source. | ||
4 | Detailed report | Is a report reflecting detailed project costs |
project cost | Proposed settlement for each project. | |
(Form No. F02-2H) | ||
5 | Budget comparison table | The report is intended to confirm the project status. |
budget | assigned budget, withdrawn budget and budget | |
at the State Treasury | remaining in the Treasury between the using units | |
(Form No. F02-3aH). | Budget with the State Treasury where delivered | |
translation. Report by the Budget using unit | ||
established and the State Treasury where the unit uses | ||
Use transaction budget to review and confirm | ||
for unit | ||
6 | Situation comparison table | The report was prepared to confirm the situation. |
Advance and payment | Advance payment and advance payment of funds | |
bank advance | budget between budget users | |
books at the State Treasury | and the State Treasury where the transaction takes place. | |
(Form No. F02-3bH) | ||
7 | Deposit account balance reconciliation table (Form No. F02-3cH) | This is a report prepared to confirm the balance of the unit's deposit account opened at the State Treasury where the transaction is made. |
8 | Income and expenditure report | Is a consolidated financial report, reflecting |
career and activities | Overview of revenue and expenditure of business activities | |
production, business | business and production activities of the unit in | |
(Form No. B03-H) | an accounting period, detailed by activity | |
career and business activities. | ||
9 | Report the situation increased, | Is a consolidated financial report, reflecting |
decrease in fixed assets | Overview of existing numbers and their increase and decrease | |
(Form No. B04-H) | each type of fixed assets in the unit. |
STT
Report form name | Purpose | |
10 | Report the amount of funds not yet paid | Reports used to reflect historical situations |
settled use | use of budgeted operating funds | |
last year transferred to | has been included in the settlement from last year but | |
(Form No. B05-H) | not used carried over to this year | |
use or liquidate. | ||
11 | Report explanation | Is a financial statement prepared to explain |
finance | like and add information about the real situation | |
(Form No. B06-H) | perform the basic tasks of the unit, situation | |
financial discipline enforcement on revenue, | ||
State budget expenditure in the reporting period | ||
which other Financial Statements cannot | ||
presented clearly and in detail. |
The financial reporting system at level I and II accounting units includes:
STT
Report Name | Purpose | |
1 | Summary report | The report reflects the general situation of reception and |
budget and decision | use existing funding sources in the unit and number | |
used budget | Actual expenditure for each activity according to each source of funding | |
use | proposed settlement fee, to help the unit and | |
(Form No. B02/CT-H) | State authorities know | |
total of all types of funding by source | ||
establishment and use of various types of funds | ||
the entire unit, including the superior unit and all | ||
subordinate units in an accounting period | ||
year, as a basis for reviewing, approving and approving decisions | ||
budget according to regulations. | ||
2 | Revenue summary report, | The report reflects the general situation of revenue, expenditure and |
operating expenses | Distribution of difference between revenue and expenditure of business activities | |
career and activities | and business activities of the entire unit. | |
production and business activities | ||
(Form No. B03/CT-H) |
STT
Report Name | Purpose | |
3 | Summary report | Report reflecting the situation of reception and use |
budget settlement | estimates and budgets of the entire unit, including the unit | |
and other sources | superior unit and all subordinate units in a | |
of the unit | accounting period | |
(Form No. B04/CT-H) |
- Management reports are accounting reports that provide information for the current and future operations of the unit, so the reports are prepared according to a form with a specific basis and method determined by the unit itself. The State does not have specific regulations for this type of report. In fact, in Vietnam today, the Ministry of Finance only issued Circular 53/QD-BTC in 2006 with content that is a guide to implementing management accounting for enterprises. Therefore, this work is carried out completely voluntarily in public service units, the units are completely proactive in implementing management accounting in general and preparing management reports in particular.
6.2. Method of preparing and presenting financial statements,
budget settlement report in public service units
6.2.1. Regulations on preparation and presentation of financial statements and budget settlement reports
6.2.1.1. Principles of report preparation and presentation
Requirements for preparing and presenting financial statements and budget settlement reports
To achieve the set goals and best meet the requirements of information users, the preparation of financial statements in public service units must ensure the following requirements:
- Financial reports and budget settlement reports must be prepared in accordance with prescribed forms, fully reflecting the prescribed indicators.





![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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