State management institutions on unemployment insurance in Vietnam - 29

Appendix 9:

SURVEY FORM

(For workers)

To assist in the research on state management of unemployment insurance (UI), please take the time to fill in this Survey by marking, numbering, circling or writing your answers in the provided spaces.

Thank you very much.

Maybe you are interested!


PART 1: PERSONAL INFORMATION

C.1 Gender:

Male (1)

Female (2)

C.2 Age (As of 2016)

Under 25 years old (1)

25 to 40 years old (2)

From 41 to 55 (3)

From 56 to 60 (4)

61 and up (5)

C.3 Area where you currently live

Urban (1)

Rural (2)

C.4 Current professional qualifications

Untrained (1) Elementary, elementary vocational (2)

Secondary school, Vocational secondary school (3) College, Vocational college (4) University (5)

Master (6)

PhD (7)


C.5 Are you currently participating in unemployment insurance (UI)?

Yes (1)

No (2)


If the answer is (1) please continue answering the questions in PART 2 .

If the answer is (2), please skip the questions in PART 2 and go to the questions in PART 3.

PART 2. FOR PEOPLE PARTICIPATING IN UNEMPLOYMENT INSURANCE

C.6 Current types of labor contracts (LCs) and work contracts (WPCs) of

Grandparents

Indefinite-term labor contract/employment contract (1) Fixed-term labor contract/employment contract (2) Seasonal labor contract of 3 months or more (3)


C.7 Which of the current social insurance policies are you most interested in? ( Mark x in the box you choose)

Unemployment benefits (1) Consulting, GTVL (2)

Vocational training support (3)

Support for training, fostering, and improving vocational skills (4) Health insurance (5)


C.8 The current scope of subjects participating in unemployment insurance includes: People with indefinite-term labor contracts or employment contracts, fixed-term contracts, seasonal contracts or contracts for a certain job with a term from 3 months to less than 12 months. How do you evaluate the current scope of subjects participating in unemployment insurance?

The current range is appropriate, so keep it as is (1)

The current scope is limited, the participants should be expanded (2) The current scope is wide, the participants should be narrowed (3)


If the answer is (1), please skip questions C8.1 and C8.2, go to question C9; If the answer is (2), after answering question C8.1, please skip question C8.2 and continue to question C9; If the answer is (3), please skip question C8.1, go to question C8.2.


C.8.1 If the scope is limited, in your opinion, should social insurance be expanded to the following subjects:

Salaried employees with labor contracts of less than 3 months (1) Salaried employees without labor contracts (2)

Self-employed workers (3) Freelance workers (4)

Workers in agriculture, forestry and fishery (5)

Other (6) (please specify):…………………………………….................

C.8.2 If the scope is wide, do you think it is necessary to narrow down the scope of social insurance to the following subjects:

Employees signing indefinite-term labor contracts/employment contracts (1) Employees signing definite-term labor contracts/employment contracts (2)

Employees sign seasonal labor contracts or contracts for a specific job with a term from 3 months to less than 12 months (3)

C.9 Currently, participation in social insurance is mandatory. How do you evaluate this regulation on participation in social insurance?

The current form is appropriate.

and should maintain this form of implementation (1)

The current form is not suitable, there should be an additional form of voluntary social insurance (2)

The current form is not suitable, it should only be

implementing voluntary social insurance (3)

C.10 Since the Social Insurance policy was introduced, have you ever applied for Social Insurance benefits at the reception points of the Provincial or Central City Employment Service Center?

Yes (1)

No (2)

If the answer is (1), please continue with the next questions. If the answer is (2), please skip questions C.10.1 to C.10.5, and continue with question C.11.


C.10.1 How do you rate the unemployment insurance subsidy regime?

Agree (1) Disagree (2)

Streamlined Process (1) Streamlined Procedure (2)

Waiting period is appropriate (3) Benefit level is appropriate (4) Benefit conditions are appropriate (5)


C.10.2 How do you rate the vocational training support system?

No Copper

I agree

(1) (2)

Meet the right needs and desires (1)

Diversity in choosing vocational courses (2)

There is good support for employees during their apprenticeship (3)

C.10.3 How do you rate the job consulting and referral system?

Agree (1) Disagree (2)

Meet the right needs and desires (1) Have many options suitable for yourself (2)


C.10.4 During the process of applying for unemployment insurance benefits at the reception points, did you encounter any of the following problems?

Yes (1) No (2)

- Employees are too rigid in handling work (1)

- Staff did not answer questions satisfactorily (2)

- Staff has an arrogant attitude and is not receptive (3)

- Procedures are delayed due to staff error (4)

- Refused to accept due to too many people contacting (5)

- Other (6) (please specify) ........................................................

C.10.5 Please indicate your level of satisfaction with the procedure at the reception point/authorization point (mark x in the box):

Very satisfied (1) Satisfied (2)

Normal (3) Dissatisfied (4) Very Dissatisfied (5)

C.11 According to you, does the current state management of social insurance need to be innovated and improved?

No need to innovate or improve (1) Need to continue to innovate and improve (2)


If the answer is (1), please end the Survey here. If the answer is (2), please continue with questions C.11.1 to C.11.5


C.11.1 In order to improve state management of unemployment insurance in the coming time, in your opinion, which of the following issues regarding unemployment insurance policies and institutions need to be considered and adjusted?

Unemployment insurance participants (1) Unemployment insurance participation form (2) Unemployment benefit level (3)

Unemployment benefit period (4) Vocational training support period (5)

Vocational training support level (6) Sanctions for violations (7)

No need to review, adjust (8)

C.11.2 In order to improve state management of social insurance in the coming time, in your opinion, which of the following issues regarding the organizational structure need to be considered and adjusted?

Division of responsibilities between agencies, departments, divisions, and offices (1) Coordination between agencies, departments, divisions, and offices (2) Payment processes and procedures (3)

Management information control mechanism (4)

Organizing propaganda work (5)

Organizing the implementation of information and reporting work (6) Organizing the implementation of vocational training work (7)

Organizing the implementation of job counseling and referral work (8) Organizing the implementation of reception work (9)

Organization of international cooperation (10) No need to review or adjust (11)


C.11.3 In order to improve state management of unemployment insurance in the coming time, in your opinion, which of the following issues regarding the staff implementing unemployment insurance policies need to be considered and adjusted?

Spirit, attitude, responsibility for service (1) Ability, level of work performance (2) Number of staff receiving (3) No need to consider or adjust (4)


C.11.4 In order to improve state management of unemployment insurance in the coming time, in your opinion, which of the following issues regarding facilities and public finance to implement unemployment insurance policies need to be considered and adjusted?

Information technology application (1) Number of reception/entrustment points (2)

Location of reception/entrustment points (3) Arrangement at reception points (4) No need to consider or adjust (5)


C.11.5 In order to improve state management of unemployment insurance in the coming time, in your opinion, which of the following issues regarding inspection, examination, and handling of violations related to unemployment insurance policies need to be considered and adjusted?

Number of inspections and checks (1)

Frequency of inspection and examination (2) Agencies participating in inspection and examination (3) Post-inspection and examination handling (4)

No need to review, adjust (5)


PART 3. FOR PEOPLE NOT CURRENTLY PARTICIPATING IN UNEMPLOYMENT INSURANCE

C. 12 Please indicate your current occupation.

Housekeeping (1)

Students/studying, learning a trade (2) Domestic helpers (3)

Workers in the agricultural, forestry and fishery sector (4) Self-employed workers (5)

Self-employment, self-production, business (6)

Salaried workers without labor contracts (7) Salaried workers with labor contracts of less than 3 months (8) Retired (9)

Loss of labor (10)

Unemployed, without a job, looking for work (11) Unemployed, no need for work (12)

C.13 From what source did you learn about the unemployment insurance policy?

- Mass media (newspapers, radio, television, internet) (1)

- Relatives, friends (2)

- Visual propaganda means (panels, posters, banners, leaflets...) (3)

- Other sources (4) (please specify)..........................................................................


C.14 Your level of interest in the unemployment insurance policy

Very interested (1) Interested (2)

Normal (3) Don't care (4)

Very uninterested (5)

C15. Have you ever participated in social insurance before?

Ever participated (1) Never participated (2)

C16 Do you wish to participate/continue participating in social insurance?

Yes (1) No (2)

C.17 The current scope of subjects participating in unemployment insurance includes: People with indefinite-term labor contracts or employment contracts, fixed-term contracts, seasonal contracts or contracts for a certain job with a term from 3 months to less than 12 months. How do you evaluate the current scope of subjects participating in unemployment insurance?

The current range is appropriate, so keep it as is (1)

The current scope is limited, the participants should be expanded (2) The current scope is wide, the participants should be narrowed (3)


If the answer is (1), please skip questions C17.1 and C17.2, go to question C18; If the answer is (2), after answering question C17.1, please skip question C17.2 and continue to question C18; If the answer is (3), please skip question C17.1, go to question C17.2.


C.17.1 If the scope is limited, in your opinion, which of the following subjects should be expanded to social insurance:

Salaried employees with labor contracts of less than 3 months (1) Salaried employees without labor contracts (2)

Self-employed workers, self-production and business (3) Freelance workers (4)

Workers in agriculture, forestry and fishery (5)

Other (6) (please specify):……………………………………..............

C.17.2 If the scope is wide, do you think it is necessary to narrow down the social insurance coverage to the following subjects:

Employees signing indefinite-term labor contracts/employment contracts (1) Employees signing definite-term labor contracts/employment contracts (2)

Employees sign seasonal labor contracts or labor contracts for a specific job with a term from 3 months to less than 12 months (3

C18. If you are not subject to compulsory social insurance, do you wish to participate in voluntary social insurance?

Yes (1)

No (2)


------------------------------------------------RUN OUT OF-----------------------------------------------


Thank you very much for helping us complete the Survey. We wish you good health, happiness and success!

Author information: Truong Thi Thu Hien, Phone: 0935 635 005

Email: hienttt@upes.edu.vn

Appendix 10:

PRELIMINARY ANALYSIS OF EMPLOYEE SURVEY RESULTS


Survey format: Online

Time: From September 20, 2016 to March 20, 2017 Sampling method: Non-probability random.

Sample size: Calculated using the Slovin formula:

n N /(1 N . 2 ) 53,984,200/(1 53,984,200x0.05 2 ) 400

(In which: N: labor force at the time of survey,

: allowable error (5%))


Link to online survey form at:

https://docs.google.com/a/due.edu.vn/forms/d/e/1FAIpQLScW9wX_O_1SzBd2jM Z8Kedq4PArduh7LjqB2i7FFviNeKi3Ag/viewform?c=0&w=1


Survey results are available online at:

https://docs.google.com/spreadsheets/d/1H-3ovsuBaRg5w0_wudNp2ENKLFgS- WAbVM69RMZywlw/edit#gid=36559004


Preliminary analysis of online synthesis results at:

https://docs.google.com/a/upes.edu.vn/forms/d/1ykYGCelbeYMP5XqzJ9z9dnGi4d 0i0YVBYKfOJ5Wo8Zk/edit#responses



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