Table 15:
TIME SHEET
July 2013
Department: Go Group 1 - Mechanical Repair Workshop
STT
Full name | Position | Day of the month | Convert to work | Total work | ||||||||
1 | 2 | 3 | … | 31 | Salary Sp Benefit Number | Time wage rate | Number of days off work still enjoy 100% wage | Number of workers off work, salary …% | ||||
1 | Truong Tat Sea | NV | + | + | + | … | + | 24 | 24 | |||
2 | Nguyen Quang Hoang | NV | + | + | + | … | + | 26 | 26 | |||
3 | Huynh The My | NV | + | + | + | … | + | 21 | 21 | |||
4 | Le Van Tuan | CN | C1 | C1 | C1 | … | C3 | 23 | 23 | |||
5 | Truong Van Courage | CN | C1 | C1 | C1 | … | C3 | 26 | 26 | |||
6 | Le Van Tai | CN | C1 | C1 | C1 | … | C3 | 26 | 26 | |||
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Maternity Allowance, In addition to 100% of the Salary As Mentioned Above, When Giving Birth, You Will Also Receive a One-Time Allowance Equal to 1 Month of Social Insurance Contribution Salary. -
Rate of Deductions Based on Salary Applied from 2012 to 2013 (According to the Law on Social Insurance (2006) and Some Other Relevant Current Legal Documents) -
Deduct social insurance, health insurance, and unemployment insurance from production and business expenses -
Limiting social insurance debt of businesses by applying sanctions Case study of businesses in Thanh Xuan district, Hanoi city - 12

Table 16: PRODUCT WAGE PAYMENT TABLE
July 2013
Department: Go Group 1 - Mechanical Repair Workshop
Unit: VND
STT
Full name | Coefficient | Product salary | Total amount | ||
T/Coefficient | Number of hours | ||||
Hill 1 | 4.25 | 821.20 | 1,168 | 11,736,000 | |
1 | Truong Tat Hai | 1 | 192 | 192 | 2,744,000 |
2 | Nguyen Quang Hoang | 0.8 | 166.5 | 208 | 2,378,000 |
3 | Huynh The My | 0.75 | 126 | 168 | 1,801,000 |
4 | Le Van Tuan | 0.7 | 128.8 | 184 | 1,841,000 |
5 | Truong Van Dung | 0.5 | 104 | 208 | 1,486,000 |
6 | Le Van Tai | 0.5 | 104 | 208 | 1,486,000 |
The company does not deduct health insurance premiums but includes them in the social insurance premiums. Specifically:
- Account 3382: Trade union fee = Total actual salary x 2% Accounting records:
Debit account 622, 627, 641, 642
Have account 3382
- Account 3383: Social insurance = Total actual salary x 30.5% In which: 21% is included in cost price
9.5% for employees
Accounting: Debit account 622, 627, 642, 642
Have account 3383
Debit account 334
Have account 3383
In July 2013, the actual salary paid to workers directly producing products was recorded by the accountant:
Debit account 622: 124,801,500 VND
Credit account 334: 124,801,500 VND
Every month, based on the salary fund, the accountant makes deductions for social insurance and union contributions. Specifically, the accountant makes deductions as follows:
Debit account 622: 39,015,365 VND
Credit account 338: 39,015,365 VND
Based on that, the accountant makes provisions and makes a monthly salary and social insurance allocation table.
At the end of the month, after collecting direct labor costs, the accountant transfers them to account 154 to calculate product cost:
Debit account 154: 163,816,865 VND
Credit account 622: 163,816,865 VND.
Table 17: SALARY AND SOCIAL INSURANCE ALLOCATION TABLE
July 2013
Unit: VND
No.
Account 334 | Account 338 | Total 338 | Account 335 | Total | ||||||
Wage | The items allowance | The items other | Total is 334 | KPCĐ | Social insurance | |||||
1 | 622 | 124,801,500 | 124,801,500 | 2,496,030 | 36,519,335 | 39,015,365 | 163,816,865 | |||
2 | 627 | 22,958,400 | 22,958,400 | 459,168 | 7,610,400 | 8.069568 | 31,027,968 | |||
3 | 641 | 7,342,400 | 7,342,400 | 146,848 | 3,139,920 | 3,286,768 | 10,629,168 | |||
4 | 642 | 34,897,700 | 34,897,700 | 697,954 | 13,940,010 | 14,637,964 | 49,535,664 | |||
Total | 190,000,000 | 190,000,000 | 3,800,000 | 61,209,665 | 65,009,665 | 255,009,665 | ||||
Details of salary allocation table for the department directly producing products:
Table 18: SALARY ALLOCATION DETAILS
July 2013
Unit: VND
Number
TT
Vehicle make, vehicle number | Mechanical repair shop | Body shop | Mattress painting workshop | Total | |||||
Time(h) | Total amount | Time(h) | Total amount | Time(h) | Total amount | (h) | Total amount | ||
OVERHAUL VEHICLE | |||||||||
1 | 74B 0856 | 111 | 1,587,300 | 111 | 1,587,300 | ||||
2 | 75K 3698 | 10 | 143,000 | 10 | 143,000 | ||||
3 | 75H 01386 | 4 | 57,200 | 13 | 185,900 | 17 | 243,000 | ||
… | … | … | … | ||||||
CAR 29CN-2012 | |||||||||
1 | K29S No. 10 | 29 | 414,700 | 37 | 529,100 | 66 | 943,800 | ||
2 | K29S No. 25 | 19 | 271,700 | 57 | 815.100 | 77 | 1.101.100 | 153 | 2,187,900 |
… | … | … | … | ||||||
6 | K29S No. 1/2013 | 165 | 2,359,500 | 276 | 3,946,800 | 441 | 6,306,300 | ||
7 | K29S No. 2/2013 | 165 | 2,359,500 | 222 | 3,174,600 | 387 | 5,534,100 | ||
8 | KS29 No. 3/2013 | 165 | 2,359,500 | 222 | 3,174,600 | 387 | 5,534,100 | ||
… | … | … | … | ||||||
Total | 3,508 | 50,164,400 | 3,656 | 52,286,200 | 1,563 | 22,350,900 | 8,727 | 124,801,500 | |
After collecting and making allocation tables, the accountant summarizes the costs on table number 4.
Table 19: TABLE NO. 4
DIRECT LABOR COST SET
July 2013
Unit: VND
Credit account
Debit account
Account 334 | Account 3382 | Account 3383 | Total | |
Mechanical repair shop | 50,164,400 | 1,003,288 | 14,798,498 | 65,966,186 |
Body shop | 52,286,200 | 1,045,724 | 15,424,429 | 68,756,353 |
Paint shop mattress | 22,350,900 | 447,018 | 6,296,408 | 29,094,326 |
Total | 124,801,500 | 2,496,030 | 36,519,335 | 163,816,865 |
Based on Table No. 4, at the end of the month, the accountant records it in NKCT No. 7. (Table 9).
+ After completing the recording of related NKCT, the accountant will post it to Ledger 622.
Table 20: Ledger
LEDGER
Account 622
July 2013
Beginning balance
Unit: VND | |||||||
In debt | |||||||
Have | |||||||
Credit the accounts Corresponding Debit of this account | Month 1 | Month ……. | Month 7 | Month ……. | Month 12 | Total | |
Voucher journal number 7 (account 334 + account 338) Add the debt generated Add the generated number Yes | 163,816,865 163,816,865 163,816,865 | 163,816,865 163,816,865 163,816,865 | |||||
End of month balance | In debt | ||||||
Have | |||||||
Bookkeeper: (Signature, full name)
Chief Accountant: (Signature, full name)
July 31, 2013
Manager:
(Signature, full name, seal)
Diagram 2.2.2: Diagram of direct labor cost accounting.
Unit: VND
Account 334 Account 622 Account 154
124,801,500
163,816,865
Account 338
39,015,065
2.2.3. General manufacturing cost accounting
General production costs at Thong Nhat Thua Thien Hue Mechanical Joint Stock Company include shared costs for workshop operations, indirectly serving product manufacturing activities, including:
Workshop staff costs : are salary costs and salary deductions, allowances for management staff, etc.
Material costs : include raw materials that do not directly participate in product manufacturing but are used in workshop management or other activities .
Cost of tools and equipment : used for general production in the company's workshops, including: Cost of equipment for repairing fixed assets in the workshop, cost of circuit breakers, fuses... also includes cheap items such as light bulbs, screwed tables, protectors, safety ropes. When these tools and equipment arise, they are included in the general production cost and do not need to be allocated to 142.
Fixed asset depreciation costs : are included in general production costs, which is the monthly depreciation of fixed assets used for production and management.
Outsourced service costs : are the costs of electricity and water used by both the management department and the production department .
Other cash expenses : are the costs of purchasing additional tools such as brooms, gasoline, etc.
2.2.3.1. Documents and books used:
The company uses the following documents: +Warehouse delivery note
+ Fixed asset depreciation table
+ Payment voucher
+ Salary payment table
+ Allocation table number 2
+ Table 3, 4
+ NKCT number 5, number 7
+ Ledger 627
2.2.3.2. User account
To facilitate cost management and accounting, accountants use:
+ Account 627: General production costs. This account is opened for level II accounts:
- 6271: Workshop staff costs
- 6272: Material costs
- 6273: Production tool costs
- 6274: Fixed assets cost
- 6277: External service costs
- 6278: Other cash expenses
2.2.3.3. Document circulation process
The economic transactions arising at the workshop in July 2013 are as follows:
On July 9, 2013, issued tools and equipment (one-time allocation) for workshop management activities. Warehouse price: VND 2,834,200 according to warehouse delivery note No. 346 dated July 9, 2013.
Based on warehouse delivery note No. 346, dated July 9, 2013 (Export note form as shown in table)
07), accountant records:
Debit account 6273: 2,834,200 VND
Credit account 153: 2,834,200 VND
On July 13, 2013, raw materials worth VND 2,775,106 were issued to repair and maintain fixed assets of the production workshop according to export voucher 347 dated July 13, 2013.
Based on PXK No. 347, dated July 13, 2013 (PXK form as in table 07), accountant
provision:
Debit account 6272: 2,775,106 VND Credit account 152: 2,775,106 VND
On July 20, 2013, purchased fuel from Thua Thien Hue Petroleum Company, and used it directly for activities in the production workshop. Total payment price
According to Contract 002167 is 1,509,200 VND, VAT 10%. The Company has paid for
seller in cash according to payment order number 231.
Based on Contract 002167, dated July 20, 2013, the accountant made the following entries: Debit account 6278: VND 1,372,000
Debit account 133: 137,200 VND
Credit account 111: 1,509,200 VND
On July 30, 2013, received the electricity bill payable to Electricity Company 3, the total payment according to Contract No. 0103084 dated July 30, 2013 is 33,360,000 VND, VAT 10%.
In which electricity cost for production workshop: 17,050,000 VND.
On the same day, also received a water bill with the total payment according to Contract No. 0103457 dated July 30, 2013 being 3,591,588 VND, VAT 10%. This expense is allocated to the production workshop at 2,750,000 VND.
The company has not paid the supplier.
Based on Contracts 0103084 and 0103457 dated July 30, 2013, the accountant determines
Item:
Debit account 6277: 18,000,000 VND
Debit account 133: 1,800,000
Credit account 331: 19,800,000 VND
Fixed asset depreciation costs.
Collect salary data and deductions from the factory management department
The process of circulating accounting documents for general production costs of the company is shown in the following diagram:

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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