shows that economies of scale mean that as the scale increases, the profits of banks increase. Thanks to the scale of operations, banks develop a wide network and operating system throughout the country. This allows banks to develop capital mobilization activities for all classes of people in the areas, thereby reducing input costs. Banks take advantage of costs of scale by saving on fixed costs per transaction volume. This result is consistent with the research of Ongore (2013), Ayadi (2014).
The variable CV has a negative impact on the HQKTT for group 2 banks at a statistical significance level of 5%. In fact, in recent times, Vietnamese commercial banks have expanded the credit market, so they have been more open in appraising lending projects. However, the ability to manage and control credit quality and the ability to manage risks are still poor, making loans more risky and reducing the efficiency of capital use, increasing the rate of overdue debt. The variable TTKT has a negative impact on the HQKTT for group 2 banks at a significance level of 5% because in the research period from 2008-2014, although the gross domestic product increased in quantity, the economy still had many instabilities, so it had a negative impact. This research result is consistent with the research of Ongore (2013), Nguyen Minh Sang (2014). In 2008, the global financial crisis that started in the US spread throughout the world and had a significant impact on Vietnam, the economic growth rate was only 5.66% and the ROA of banks was only 1.24%. By 2010, the financial crisis had subsided but the echoes of the crisis still remained and to ensure the safe development of the banking system, the State Bank applied stricter regulations to banks in the direction of meeting international standards, Vietnam's economic growth rate reached 6.42% but the average ROA was only 1.13%. And in 2013 and 2014, the GDP growth rate decreased to 5.42% and 5.98% but the average ROA was 0.54% and 0.55% as shown in Figure 2.3. This shows that if economic growth does not go hand in hand with stable and sustainable development, the components of the economy will be negatively affected, which is an obstacle to the development of social resources, including the banking industry.
4.2.6. Research results on dependent variable scale efficiency
4.2.6.1. Selection and testing of regression models for dependent variables of scale efficiency
Table 4.22: Regression model results with dependent variable HQQM
Variable
All samples FGLS Model | Group 1 NH REM model | NH group 2 FGLS Model | |
CVNT | -0.0062644 (0.550) | -0.0229074 (0.589) | 0.0050155 (0.595) |
TSNNT | -0.0317596 (0.255) | -0.082754 (0.277) | 0.0124882 (0.633) |
VCSH | 0.028787 (0.347) | 0.3495524 (0.151) | 0.0803187 ** (0.024) |
QMTS | 0.0048155 ( 0.161) | 0.0010299 (0.935) | 0.0137401 *** (0.000) |
CV | -0.082662 *** (0.000) | -0.3542843 *** (0.001) | -0.0326891 * (0.071) |
VHDCV | -0.0187937 *** (0.009) | -0.0606122 * (0.090) | -0.007626 (0.155) |
TTKT | -0.1710881 (0.696) | -0.1336482 (0.934) | 0.1790037 (0.616) |
LP | -0.0696219 ** (0.032) | -0.3777144 *** (0.001) | -0.0359849 (0.273) |
CONS | 0.981067 *** (0.000) | 1.251849 *** (0.000) | 0.7489874 *** (0.000) |
Maybe you are interested!
-
EFA Analysis Results for Dependent Variable Group (Preliminary Quantitative Research Phase) -
Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Reliability Testing of Dependent Variable Scale -
Results of Developing a Qualitative Scale on “Investment Intention” Symbol Name of Measured Variable Source -
Endogenous Variable Test Results With Dependent Variable Roa

F-test
F(37, 196) = 4.31 Prob > F = 0.0000 | F(10, 57) = 3.56 Prob > F = 0.0010 | F(26, 131) = 2.20 Prob > F = 0.0020 | |
Hausman test | chi2(8) =29.96 Prob>chi2 = 0.0002 | chi2(8) =9.70 Prob>chi2 = 0.2865 | chi2(8) =3.86 Prob>chi2 = 0.8692 |
Modified Wald test | chi2 (38) = 4880.16 Prob>chi2 = 0.0000 | - | - |
Breusch-Pagan Lagrangian test | - | chi2(1) = 0.94 Prob > chi2 = 0.3333 | chi2(1) = 8.03 Prob > chi2 = 0.0046 |
Wooldridge test | F( 1, 36) = 4.653 Prob > F = 0.0377 | F( 1, 10) = 4.084 Prob > F = 0.0709 | F( 1, 25) = 1.806 Prob > F = 0.1910 |
Source: Synthesis of results from Stata 11.1 with data from 38 surveyed commercial banks. For the research sample of all banks: Through F-test (p-value=0.0000) and Hausman test (p-value=0.0002), the selected model is the fixed-effects model FEM. However, when testing for heteroscedasticity (p-value=0.0000) and autocorrelation (p-value=0.0377), the model has heteroscedasticity and autocorrelation. To overcome heteroscedasticity and autocorrelation, the FGLS regression model is selected for the entire sample of banks.
study.
For the research sample of group 1 banks: Through F-test (p-value=0.0010) and Hausman test (p-value=0.2865), the selected model is the random effect model REM. However, when testing for heteroscedasticity (p-value=0.3333) and autocorrelation (p-value=0.0709), the model does not have heteroscedasticity and autocorrelation. Therefore, the REM regression model is selected for group 1 banks.
For the research sample of group 2 banks: Through F-test (p-value=0.0020) and Hausman test (p-value=0.8692), the selected model is
random effects model REM. However, when testing for heteroscedasticity (p-value=0.0046) and autocorrelation (p-value=0.1910), the model showed heteroscedasticity. To overcome the heteroscedasticity, the FGLS regression model was selected for group 2 banks.
4.2.6.2. Discussion of research results and hypothesis testing for the dependent variable of scale efficiency
The CVNT variable has a negative impact on the entire sample and Group 1 banks, showing that increasing foreign currency lending does not increase HQQM. On the contrary, for Group 2 banks, increasing foreign currency lending will increase HQQM. However, this result is not statistically significant, so hypothesis 5 is rejected.
The variable TSNNT has a negative impact on the entire sample and group 1 banks, proving that when banks increase foreign currency capital mobilization activities, it does not increase HQQM. On the contrary, for group 2 banks, increasing foreign currency capital mobilization will increase HQQM. However, this result is not statistically significant, so hypothesis 6 is rejected.
Table 4.23: Summary of research results for dependent variable HQQM
Variable
Impact on HQQM | |||
All samples | Group 1 NH | NH group 2 | |
CVNT | Inversely correlated but not significant | Inversely correlated but not significant | Same direction but no significance level |
TSNNT | Inversely correlated but not significant | Inversely correlated but not significant | Same direction but no significance level |
Source: Synthesis of results from Stata 11.1 with data from 38 surveyed commercial banks. In addition, other control variables such as equity are estimated to have a positive impact on HQQM with a significance level of 5% for group 2 banks. Thus, for group 2 banks, equity becomes a solid cushion for stable business operations of commercial banks. Therefore, the rapid increase in charter capital of commercial banks
In recent times, to meet the minimum capital regulations of the State Bank used to compensate for credit risks, market risks and operational risks, it has also contributed to increasing the operational efficiency of commercial banks. For commercial banks with low equity capital, increasing charter capital is very necessary to increase liquidity, asset quality and increase bank market share, ensuring capital safety regulations to maintain normal operations of a commercial bank.
The QMTS variable has a positive relationship with HQQM at a significance level of 1% for group 2 banks. So, if these banks have more resources used to expand their scale, they can generate more profits and minimize input costs compared to other banks. This also reflects a reality in Vietnam recently when bank mergers have occurred frequently, causing small-scale commercial banks to become larger and operate more effectively thanks to increased efficiency according to scale. Group 2 banks are banks with assets of less than VND 100,000 billion and equity of less than VND 10,000 billion, so if banks have the conditions to expand their scale, it will increase the operating efficiency of this group of banks. In September 2013, the State Bank of Vietnam issued Circular 21/2013/TT-NHNN regulating the operational network of commercial banks, which stipulates that one of the conditions for establishing branches abroad and 100% foreign-owned banks of commercial banks is to have total assets of VND 100,000 billion or more according to the audited consolidated financial statements as of December 31 of the year immediately preceding the year of application. This may be one of the motivations for banks that have not yet met the conditions to accelerate the growth of their total assets in the coming time.
The CV variable has a negative impact on HQQM for the entire sample of banks and group 1 banks at a significance level of 1%, for group 2 banks at a statistical significance level of 10%, indicating that increasing lending activities will reduce HQQM. The expansion of credit activities but the quality of loans is not controlled causes the bad debt ratio to increase, according to table 2.8, the bad debt ratio of the entire banking system is 3.25% as of December 31, 2014. The high bad debt ratio of banks reflects the decline in the asset quality of the banking system and banks have to use part of their resources.
to reserve for risks. The variable VHDCV has a negative impact on HQQM for the entire sample of banks at a significance level of 1%, for group 1 banks at a statistical significance level of 10%. This means that if banks do not manage mobilized capital well, it will reduce HQQM, commercial banks will be under pressure on liquidity, increase interest expenses, thereby reducing the efficiency of resource use of Vietnamese commercial banks.
LP variable has a negative impact on HQQM for the entire sample of banks at the 5% significance level, for group 1 banks at the 1% significance level, this proves that increased inflation will reduce HQQM. When inflation increases, in order to mobilize capital or not want capital from their own banks to flow to other banks, commercial banks raise their mobilization interest rates close to the developments of the capital market, but how much is reasonable to raise is always a difficult problem for each bank. An unexpected race for mobilization interest rates at most banks creates a new mobilization interest rate level, some banks bring mobilization interest rates close to credit interest rates. With high inflation, the State Bank must tighten monetary policy to reduce the amount of money in circulation, but the demand for loans from business customers is still very large, banks can only meet the needs of a few customers with signed contracts or projects that are truly effective with an acceptable level of risk. On the other hand, due to the high mobilization interest rate, the lending interest rate is also high, which has worsened the investment environment of banks, and moral risks will appear. Due to the decrease in purchasing power of Vietnamese Dong, the increase in gold and foreign currency prices, the mobilization of medium and long-term capital has become really difficult for each bank while the demand for medium and long-term loans for customers is very large, so the use of short-term capital for medium and long-term loans in the past time at each bank is inevitable. This has affected the liquidity of banks, leading to maturity risks and exchange rate risks. Therefore, commercial banks need to pay more attention to forecasting the inflation situation and have appropriate interest rate product policies for each stage of the economy.
Chapter 4 Conclusion
From the overview of theories and experts' discussion opinions, the thesis has built a research model of international financial services affecting the performance of Vietnamese commercial banks to
see the importance of international financial services. In chapter 4, the author analyzes the results of the regression model on the impact of international financial services on the performance of Vietnamese commercial banks in the period from 2008 to 2014, giving comments on the factors and the level of impact of each specific factor, thereby identifying the direction of impact of the factors in the model. With the final research results, we have: TSNNT has a positive impact on performance for the research sample of all banks, group 1 banks and group 2 banks. The variable CVNT has a negative impact on performance for group 1 banks. Some other control variables such as equity, QMTS have a positive impact but CV, VHDCV, TTKT, LP have a negative impact on performance.
CHAPTER 5: SOLUTIONS TO DEVELOP INTERNATIONAL BANKING SERVICES TO IMPROVE THE OPERATIONAL EFFICIENCY OF VIETNAMESE COMMERCIAL BANKS
Through the empirical research process in chapter 4, through the DEA quantitative method and regression model, the topic has found a suitable model and explained the factors reflecting international financial services such as CVNT, TSNNT and some other factors such as: Equity, QMTS, CV, VHDCV, TTKT, LP have the same or opposite impact on the performance of the business with different levels of significance. On that basis, the author proposes some solutions to develop international financial services to improve the performance of Vietnamese commercial banks in the coming time.
5.1. Orientation for developing international banking services to improve the operational efficiency of Vietnamese commercial banks in the context of integration
The long-term goal in the development strategy of the Vietnamese banking system in the context of integration is to build a commercial banking system that develops stably, is diversified in depth, and increasingly plays an important role and influence on the domestic, regional and world economies, fully meeting the diverse needs of the economy for financial products and services. The project "Development of the Vietnamese banking industry to 2010 and orientation to 2020" according to Decision 112/2006/QD-TTg dated May 24, 2006 of the Prime Minister stated that the banking system develops stably and sustainably with a scale at the average level of the world and the region, ensuring the stability of the financial market; the motto of credit institutions is "Safety - Efficiency".
- Sustainable development - International integration" with the following orientations for developing international banking services and improving the operational efficiency of the commercial banking system:
- Vietnamese commercial banks need to have strong innovations in their organizational models, expand their cross-border activities and, if strong enough, can gradually establish a number of financial groups; expand agency relationships, business cooperation, and product development.





