MINISTRY OF EDUCATION AND TRAINING
HAI PHONG PRIVATE UNIVERSITY
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Research, develop and organize Team building activities in tourism associated with river environment for office staff and employees - 12 -
Research, develop and organize Team building activities in tourism associated with river environment for office staff and employees - 11 -
Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Building a Team of Trade Union Officials at Japanese-Invested Automobile Manufacturing Enterprises in Vietnam to Perform Representative and Security Work -
Building Standards for Evaluating the Strength and Speed of Athletes of the Quang Ninh Women's Basketball Team
ISO 9001:2015

GRADUATION THESIS
INDUSTRY: TOURISM AND TRAVEL SERVICES MANAGEMENT
Student: Tran Thi Xuan Quynh
Instructor: MSc. Pham Thi Hoang Diep
HAI PHONG - 2018
MINISTRY OF EDUCATION AND TRAINING
HAI PHONG PRIVATE UNIVERSITY
-----------------------------------
RESEARCH, DEVELOP, ORGANIZATION OF TEAM BUILDING ACTIVITIES IN TOURISM ASSOCIATED WITH
RIVER ENVIRONMENT FOR OFFICE STAFF AND EMPLOYEES
FULL-TIME UNIVERSITY THESIS: MAJOR: TOURISM AND TRAVEL SERVICES MANAGEMENT
Student: Tran Thi Xuan Quynh
Instructor: MSc. Pham Thi Hoang Diep
HAI PHONG - 2018
MINISTRY OF EDUCATION AND TRAINING
HAI PHONG PRIVATE UNIVERSITY
----------------------------------------
GRADUATION THESIS ASSIGNMENT
Student : Tran Thi Xuan Quynh
Student Code : 1412405024
Class : DL1801
Industry : Tourism and Travel Services Management
Project title : Research, develop and organize Team Building activities in tourism associated with river environment for guests, officers and office staff
TOPIC TASKS
1. Content and requirements to be solved in the graduation thesis task (theoretical, practical, calculated data and drawings).
- General understanding of Team Building and Team Building tourism before.
- Practical research on space associated with river areas and office staff.
- Research and collect existing Team Building programs to draw conclusions about their advantages and disadvantages.
- Build, organize and develop new Team Building tourism programs.
2. Data needed for design and calculation.
- Research works and articles related to Team Building, Team Building tourism, Vietnam's sea, swimming pools, lakes, rivers and streams.
- Websites of travel companies, potential customer markets
- Marketing advertising plan to develop Team Building tourism
3. Graduation internship location.
- Vietravel Tourism and Transport Marketing Joint Stock Company, Hai Phong branch
- No. 4 Tran Hung Dao Street, Hoang Van Thu Ward, Hong Bang District, Hai Phong
GRADUATION THESIS GUIDE
First guide:
Full name: Pham Thi Hoang Diep
Academic title : Master
Working agency: Faculty of Tourism, Hai Phong Private University
Instruction content:
- Topic orientation
- Detailed outline construction instructions
- Instructions on how to do the test
- Read and edit thesis content
Second instructor:
Full name:..........................................................................................................
Academic title, degree:...................................................................................................
Work place:..........................................................................................
Instruction content:..........................................................................................
Graduation thesis assigned on August 4, 2018
Must be completed by November 2, 2018 Received the DTTN task. Assigned the DTTN task.
Student Instructor
Hai Phong, date ...... month........year 2018
Principal
Prof. Dr. Tran Huu Nghi
COMMENTS OF GUIDANCE STAFF
1. Students' attitude and spirit during the graduation thesis process:
- Have a spirit of inquiry and eagerness to learn
- Work hard to help with Team Building Tours to gain experience to help with writing topics.
- Know how to do scientific research, know how to develop own ideas based on the teacher's direction or suggestions
2. Evaluate the quality of the thesis (compared to the required content set out in the thesis assignment in terms of theory, practice, data calculation...):
- Provide theoretical basis for Team Building and Team Building Tourism.
- Present, introduce and analyze the unique characteristics of the river, beach, lake, swimming pool environment as well as the psychology of office staff with many personal creative ideas.
- Initial assessment of some Team building programs of some tourism companies.
- Provide a basis for building the author's own program and propose some reasonable framework programs.
3. Instructor's score (written in both numbers and words):
……………………………………………………………………………..
……………………………………………………………………………..
…………………………………………………………………………...
Hai Phong, November 1, 2018
Guide staff
(Sign and print full name)
Pham Thi Hoang Diep
Index
Thank You 1
Introduction 2
1. Reasons for choosing topic 2
2. Research objectives and tasks 4
3. Research objects and scope 5
4. Research methods 5
5. Outline of topic 6
CHAPTER 1. THEORETICAL BASIS OF TEAM BUILDING ACTIVITIES AND TEAM BUILDING-COMBINED TOURISM
1.1. Theoretical basis of Team building activities 8
1.1.1. Concept of Team building 8
1.1.2. Role and characteristics of Team building activities 10
1.1.3. The value Team Building brings to a group 12
1.1.4. Team Building Classification 13
1.2. Team Building Travel 16
1.2.1. Concept 16
1.2.2. Goals of Team Building Tourism 16
1.2.3. The effectiveness of Team Building Tourism brings 17
1.2.4. Factors affecting Team Building Tourism 18
1.3.Summary 20
CHAPTER 2. RESEARCHING TEAM BUILDING TOURISM ACTIVITIES ASSOCIATED WITH RIVER AREA FOR OFFICE STAFF AND STAFF AND ANALYZING THE CURRENT STATUS OF EXPLOITATION OF SOME TRAVEL COMPANIES THROUGH SOME
SPECIFIC PROGRAM
2.1. Organizing Team Building activities associated with river areas 22
2.1.1. Coastal area 22
2.1.2. Lake, river and stream areas 24
2.1.3. Areas near swimming pools in hotels and resorts 26
2.2. Researching the customer base of office staff 27
2.2.1. Reasons to research customer groups 27
2.2.2. Factors affecting tourist psychology 28
2.2.3. Occupational characteristics of office staff and officers 31
2.2.4. Psychology and personality of target customers 33
2.2.5. Hobbies and enjoyment needs 35
2.2.6. Affordability 38
2.3. Study the current status of Team building tourism exploitation of some typical companies 41
2.3.1. Team building tour program of Military Bank, Tu Liem branch - Hanoi organized by Saigon Teambuilding company 41
2.3.2. Teambuilding tour program of LG Display company organized by Hai Phong Travel company in Phu Quoc 43





