National Traffic Safety needs to coordinate with the Traffic Safety Committees of provinces and cities, the Vietnam Road Administration, and the Departments of Transport to regularly open classes to disseminate information on road traffic laws, regulations on technical safety and environmental protection of motor vehicles, paying attention to vehicle maintenance and repair.
Previously, large transport units often organized annual competitions for good drivers, keeping vehicles safe and clean so that drivers would regularly pay attention to maintenance and repair, thereby also checking the technical condition of their vehicles to be ready to meet the increasing transportation needs of passengers and customers. In recent years, the transportation situation has had many difficulties, some transport units have been operating at a loss, so this movement only exists in a few units that are operating effectively. In the coming time, it is necessary to maintain and develop these competitions, organize competitions from member units to transport corporations, through these competitions will create opportunities for drivers to exchange experiences in maintenance, repair, and vehicle preservation to improve the quality of vehicles.
In particular, at the inspection centers where drivers and vehicle owners come for inspection, there should be leaflets, handbooks, and posters promoting traffic safety and the importance of vehicle quality. In fact, recently, the inspection centers have received leaflets, safety handbooks, and driver's manuals from the National Traffic Safety Committee to distribute to drivers and vehicle owners when they come for inspection. These documents introduce regulations on motor vehicle inspection, vehicle inspection cycles, how to control vehicles in some special situations, how to maintain and repair vehicles, addresses of the inspection centers, insurance agencies, etc. Every year, these handbooks are always updated with new regulations and circulars from the Ministry of Transport, the General Department of Roads, and the Vietnam Register. This has been welcomed by drivers and vehicle owners.
3.2.6. Regularly improve administrative procedures combined with reviewing and promulgating legal documents of the State in the field of motor vehicle inspection in Vietnam.
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Administrative reform is an urgent task in the current period. The Government has directed departments and branches to review and eliminate unnecessary procedures and documents.
create favorable conditions for businesses and people. The Ministry of Transport also issued Circular No. 32/2010/TT-BGTVT dated November 25, 2010 regulating the drafting, appraisal, promulgation, review, and systematization of legal documents on transport. Motor vehicle inspection activities are under the state management of the Vietnam Register and above it the Ministry of Transport, in addition to being related to many other sectors such as the Police, Insurance, General Department of Roads, Business Registration Authority... so there are still many documents.
In the near future, when the inspection software is upgraded, we will eliminate some paperwork for drivers and vehicle owners when entering for inspection, and the paperwork stored at the Inspection Centers. Administrative procedures must be simple, public, transparent, and create maximum convenience for drivers and vehicle owners.
Depending on the specific situation at each time, it is necessary to review and eliminate old documents, regulations, circulars or replace them with new documents, regulations, circulars. During the period from August 1995 to present, the Ministry of Transport and the Vietnam Register have reviewed and eliminated many old documents, regulations, and circulars that are no longer appropriate. However, according to the assessment of drivers and vehicle owners through answering the questionnaires mentioned in Chapter 2, the quality of the documents is not high, there are many unreasonable things, and they do not create the most favorable conditions for drivers and vehicle owners. Many opinions say that for unused imported or domestically assembled vehicles, after being registered, it is not necessary to inspect because when leaving the factory, they have been inspected and issued a factory certificate or an import certificate. The vehicle owner will be issued a certificate of technical safety and environmental protection along with an inspection stamp by the Vietnam Register. After the first cycle, from the second cycle onwards, new vehicles must be inspected. The issue of using the certificate of quality of ATKT and BVMT attached to the inspection book should also be improved in the direction of eliminating the inspection book and only using the certificate of ATKT and BVMT issued to the driver and vehicle owner each time the inspection results are achieved. The certificate of quality of ATKT and BVMT shows the technical parameters of the vehicle. Using the inspection book for too long leads to difficulties in preservation because it must be presented to the traffic police every time it is on the road. On the other hand, when the inspection book is lost or torn, the procedure for reissuing it is still troublesome, the driver and vehicle owner must check
The temporary inspection is only granted twice, each time for 15 days, after which the third inspection is granted for the full cycle. This affects transportation activities, especially for heavy-duty vehicles operating far from the Inspection Centers that manage the inspection books.
Another issue that needs to be studied and improved to facilitate drivers and vehicle owners is the data recorded in the inspection books and archives of the Inspection Centers. Many times, these are the mistakes of the inspection staff, but the drivers and vehicle owners are the ones who are made to have difficulties, having to travel many times between the Inspection Centers. When a vehicle is inspected at a different inspection center from the one managing the inspection book, if there are any errors in the inspection book and archives, the Inspection Centers should be in contact with each other to facilitate drivers and vehicle owners to avoid the situation where drivers and vehicle owners have to travel many times between the Inspection Centers to correct errors in the records and inspection books. The transfer of records between the Inspection Centers for vehicles moving from one region to another and the new vehicle owner has forgotten to withdraw the records from the old Inspection Center should also be done to help drivers and vehicle owners avoid having to travel back and forth, especially for vehicles moving from other regions from distant provinces. This also helps drivers and vehicle owners to quickly put their vehicles into operation to serve their personal travel needs or serve production and business. The reform of regional transfer procedures will create conditions for vehicle owners to carry out procedures for name change and ownership transfer, helping authorities to conveniently manage vehicles.
3.2.7. Completing the project to socialize motor vehicle inspection work
Socialization is the broad participation of society such as individuals, groups, organizations, communities... in a number of activities that were previously only performed by a certain unit, department or functional sector. Socialization is the process of transferring to the non-state sector the tasks previously done by the state, which in the old mindset were still thought to be done by the state.
Vietnam is in the process of renovation, the state must worry about solving many social problems. The tasks that the state performs for the people are social tasks, we accept a multi-sector economy, implementing a socialist-oriented market economy.
Recently, the term “socialization” in public service reform has not only been mentioned in guiding documents of the Party and the State, but has also received special attention from researchers. It is no longer unfamiliar to the majority of people, although not everyone understands this concept thoroughly. In relation to state management, this term is used as a “solution” for reforming the provision of public services associated with a number of areas such as notary, education, health, culture, environmental protection, etc. In this way, the role of service providers will change: shifting from the monopoly of the State to the direction of expanding the provision of these services outside the state sector in order to gather social resources to jointly achieve the goal of improving the quality of public service provision. Breaking the monopoly and subsidies of the State will, on the one hand, reduce the burden on public agencies, and on the other hand, mobilize resources in society. Not only that, socialization is also understood as the process for everyone to participate equally in a healthy environment and enjoy the fair benefits brought by public services.
Looking back at some of the achievements from the socialization of public services in all areas of life, it can be seen that it brings undeniable benefits. Starting from the change in perception of the role of the State in public services related to administrative procedures - a field that was previously only undertaken by the State, but has now been partially transferred to non-state organizations. It can be mentioned that the services: notarization, home notarization and issuance of land use right certificates, environmental sanitation services have been gradually recognized for their effectiveness; the emergence of dozens of private film studios and performance companies has brought a new look to the cultural and entertainment sector; private universities have been established; state-owned enterprises have been rapidly equitized in a short time and have been operating effectively... These examples have gradually demonstrated the correctness of the policy of strongly socializing public services on a large scale.
Let's study the context of the birth of the pilot socialization of motor vehicle inspection in Vietnam:
Along with the development of the country's economy, the number of motor vehicles in Vietnam has increased rapidly. As of December 31, 2004, when there was no policy of socializing motor vehicle inspection, the number of cars in Vietnam alone was nearly 600,000. Except for Hanoi with 9 inspection centers, Ho Chi Minh City with 8 inspection centers, Hai Phong with 2 inspection centers, other provinces and cities have only 1 inspection center. Overloading at inspection centers, especially in big cities and industrial parks, has occurred. Some inspection centers in big cities have to rent premises from enterprises for short terms, the cost of renting premises is high, so inspection activities are unstable, depending heavily on land leasing enterprises. For this reason, these inspection centers are very limited in building facilities and investing in inspection equipment. Due to limited budget resources, some provinces do not have the conditions to invest in upgrading facilities and equipment for the inspection centers. Meanwhile, the practical requirements of motor vehicle inspection require improving investment in facilities and inspection equipment to be on par with countries in the region. At this time, Vietnam is promoting and preparing conditions to join the World Trade Organization (WTO) (Vietnam joined the WTO on January 11, 2007). In the field of motor vehicle inspection, we have also joined the International Automobile Inspection Organization (CITA) and are the Chairman of the Asia-Australian regional advisory group of CITA. According to statistics of the National Traffic Safety Committee, road traffic accidents due to unsafe technical reasons have gradually decreased from 9% before 1995 to 1.7% in 2000 and 0.84% in 2005. Referencing the situation of motor vehicle inspection in countries in the region and in the world has shown that the vast majority of countries in the region and in the world have implemented socialization and this has improved the quality of motor vehicle inspection, contributing to reducing road traffic accidents and environmental pollution in countries.
The policy of socialization was formed from the Central Resolution 3 - Central Executive Committee, term IX. At point b, section III of the Central Resolution 3 on continuing to arrange, innovate, develop and improve the efficiency of State-owned enterprises, it is clearly stated that "The State holds 100% of capital or controlling shares in public utility enterprises operating in the field of technical inspection of large vehicles".
Implementing the Central Resolution 3 in Decision 155/2004/QD-TTg dated August 24, 2004, the Prime Minister issued criteria and a list of state-owned enterprise classifications. Among the 20 industries in 20 fields where the State needs to hold 100% of capital, the motor vehicle inspection industry was not included in the list of industries that the State needs to hold.
In order to mobilize the potential and resources of society in terms of land, factories, capital, human resources, and inspection equipment. The Executive Committee, Party Committee, and Leaders of the Ministry of Transport have advocated the socialization of motor vehicle inspection so that organizations and individuals in all economic sectors are qualified to participate, in which the State Motor Vehicle Inspection Centers play a leading role. The socialization of motor vehicle inspection will reduce the burden on the state budget, create healthy competition, strengthen investor supervision to provide high-quality technical services, create maximum favorable conditions for vehicle owners, and limit negative phenomena in inspection activities, meeting the demand for vehicle growth.
Since the beginning of 2005, the Party Committee and the leaders of the Ministry of Transport have directed the development of a project to socialize the inspection of circulating motor vehicles based on the spirit of the Central Resolution 3 of the Central Executive Committee, Session IX. In 2005, the number of vehicles coming in and out for inspection was overloaded: In Bien Hoa city, Dong Nai province, it was 140% overloaded, in Thu Dau Mot town, Binh Duong province, it was 132% overloaded, in Vung Tau city, Ba Ria-Vung Tau province, it was 183% overloaded. The annual growth rate of vehicles has reached an average rate of 15%, some localities with high growth rates such as Dong Nai, Binh Duong, Ba Ria-Vung Tau have reached 20%. Faced with this situation, the Vietnam Register has repeatedly requested the Motor Vehicle Inspection Center and the Department of Transport in these localities to take measures to increase production lines and open more centers to overcome the overload situation, properly implement inspection standards and ensure inspection quality, but for more than a year, these localities have still not been able to implement it.
After more than 10 years of operation, the inspection management agency has accumulated a lot of experience, has completed equipment, inspection, supervision and violation handling processes. In fact, online supervision and specialized inspection work have been effective. In addition, all centers in the system operate uniformly according to the ISO 9000:2001 quality management system. These are favorable conditions for socializing the inspection of motor vehicles in circulation.
Socializing motor vehicle inspection is mobilizing capital, land, and resources of economic sectors to participate in motor vehicle inspection activities to reduce State investment capital due to limited funding.
The purpose of socializing motor vehicle inspection is to improve the quality of inspection, creating healthy competition between inspection centers providing motor vehicle inspection services. Drivers and vehicle owners have the right to choose inspection centers of the State as well as those of enterprises and career organizations for inspection. Thus, inspection centers with good service quality will attract many customers, conversely, inspection centers with poor service quality will have few customers coming for inspection.
The number of motor vehicles is increasing, the State's Inspection Centers will lead to overload, especially in big cities such as Hanoi, Ho Chi Minh City, Hai Phong, Dong Nai, Binh Duong, Ba Ria - Vung Tau... According to regulations, the capacity of an inspection line is 45 vehicles/day, but in reality, many Motor Vehicle Inspection Centers have the number of vehicles coming for inspection exceeding this number. The phenomenon of motor vehicles waiting in line for hours to get their turn for inspection is no longer an isolated problem. The State's continued investment in additional Inspection Centers in big cities and industrial parks is facing difficulties in capital, especially in big cities where land issues become too difficult. Therefore, socializing motor vehicle inspection so that other economic sectors can contribute land, money, and labor to reduce the burden on the state budget. Moreover, in recent times, the State Motor Vehicle Inspection Centers have also revealed many shortcomings, many customers have complained about poor service attitude, negative phenomena... therefore, it is necessary to have other economic sectors participate in inspection to create healthy competition, creating pressure for the Motor Vehicle Inspection Centers to improve the quality of inspection services to meet the increasing demands of the people.
The reasonable arrangement of motor vehicle inspection centers will ensure that motor vehicles do not have to travel too far for inspection and avoid overloading at motor vehicle inspection centers in large cities and provinces with many industrial zones with rapidly increasing numbers of motor vehicles. The Ministry of Transport issued Decision No. 3544/QD-BGTVT dated September 23, 2005 approving the master plan for the development of the network of motor vehicle inspection centers until 2015. However, the increase in road motor vehicles in regions, areas and localities depends on many factors, so this plan needs to be adjusted annually to match the actual growth requirements of vehicles.
In the current situation, many businesses want to invest in establishing inspection centers, so there needs to be planning to avoid a situation where there are too many inspection centers in an area, leading to waste and unhealthy competition, lowering standards to attract drivers and vehicle owners to bring their vehicles for inspection because currently most drivers and vehicle owners want quick inspection, they consider inspection a mandatory form.
Compliance with planning is an indispensable condition when evaluating the selection of feasible projects. If this condition is met, other conditions will be considered. When an investment center is built in a suitable location, it will meet the inspection needs, create favorable conditions for vehicle owners and drivers, reduce concentration in some areas, thereby limiting traffic congestion and protecting the environment in big cities. In addition, ensuring that a center always has vehicles for inspection during the day is also a factor that ensures revenue to maintain operations, avoid waste in investment and limit negative consequences.
In Decision 3544/QD-BGTVT, the Ministry of Transport approved the master plan for the development of the network of Motor Vehicle Inspection Centers until 2015, according to which the maximum number of centers and production lines established must not exceed the prescribed number (Appendix 6). In Instruction 1108/DK dated December 16, 2005 and Decision No. 149/DK dated May 5, 2006, the Vietnam Register specifically guided the compliance with the planning to be shown in the following criteria: