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Loan quality for job creation at the Bank for Social Policies - Hanoi City Branch - 12


13. How do you evaluate the income generating ability for borrowers of the GQVL loan program at the People's Credit Fund, Hanoi Branch?

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1

The GQVL loan program at the Hanoi Social Policy Bank helps me have a source of income.

stable import




2

The GQVL loan program at the Hanoi Social Policy Bank helps me increase my income.

enter




3

GQVL loan program contributes to improving quality of life

for loan objects




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Loan quality for job creation at the Bank for Social Policies - Hanoi City Branch - 12


14. According to you, to improve the quality of GQVL loans, what solutions does the City Branch of the Social Policy Bank need to implement?

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APPENDIX 2

LENDING METHODS AND LOAN APPLICATION APPROVAL AUTHORITY

1. Lending method

The methods of lending for GQVL at the Social Policy Bank, Hanoi Branch include direct lending and entrusted lending. Details are presented in Appendix 2.

* For production and business establishments

The People's Credit Fund conducts direct lending at the headquarters of the People's Credit Fund's provincial branch or the headquarters of the People's Credit Fund's district transaction office (hereinafter referred to as the People's Credit Fund where the loan is made).

* For workers

- Workers borrow capital from capital sources managed by the Central agencies of the Vietnam General Confederation of Labor, the Vietnam Cooperative Alliance, and the Vietnam Association of the Blind: The Social Policy Bank shall make loans directly to workers at the headquarters of the Social Policy Bank where the loans are made;

- Workers borrow capital from capital sources managed by the People's Committee (PC) at the provincial level, the Central agency of the Vietnam Women's Union, the Ho Chi Minh Communist Youth Union, the Vietnam Farmers' Association, and the Vietnam Veterans' Association; Capital mobilized by the VBSP and capital sources entrusted by the VBSP from localities, organizations, and individuals at home and abroad to lend to support job creation, maintain, and expand employment: The VBSP provides loans directly to workers who entrust some work contents in the lending process to socio-political organizations and through the Savings and Loan Group (TK&VV) according to current regulations at the VBSP.

2. Authority to approve loan applications

* For projects with capital managed by the provincial People's Committee: The Chairman of the district People's Committee where the project is implemented shall review and approve;

* For projects funded by the Central agencies of the Vietnam General Confederation of Labor, the Vietnam Cooperative Alliance, the Vietnam Association of the Blind, and the Association of


Vietnam Women's Union, Ho Chi Minh Communist Youth Union, Vietnam Farmers' Association, Vietnam Veterans' Association manage (hereinafter collectively referred to as program implementing organizations): Head of provincial agency of program implementing organization reviews and approves;

* For projects using capital mobilized by the Social Policy Bank and capital entrusted by the Social Policy Bank from localities, organizations and individuals at home and abroad to lend to support job creation, maintain and expand employment: The Director of the Social Policy Bank where the loan is made shall review and approve.


APPENDIX 3

LENDING PROCEDURES AND PROCESSES

A. Procedures and processes for direct lending at the headquarters of the People's Credit Fund where the loan is made

1. For production and business establishments

a, Production and business establishments submit 2 sets of loan application documents to the People's Credit Fund where the loan is granted, including:

- Loan projects to support job creation, maintenance and expansion with confirmation from the People's Committee at the commune level on the project implementation location according to Form No. 2 issued with Decree No. 74/2019/ND-CP;

- Certified copies or copies from the original issued by a competent authority of the following documents: (i) For small and medium enterprises, the Certificate of Business Registration; (ii) For cooperatives, the Certificate of Cooperative Registration;

(iii) For Cooperatives, it is the Cooperation Contract; (iv) For Business Households, it is the Business Household Registration Certificate.

For Cooperatives and Business Households with two or more members: Authorization documents notarized or certified by the People's Committee at the commune level by members authorizing one member as a representative to carry out transactions related to borrowing capital at the Social Policy Bank;

- Certified copy or copy from the original book issued by a competent authority of documents proving that the production and business establishment is a priority subject to borrow at an interest rate equal to 50% of the prescribed loan interest rate:

(i) For production and business establishments employing 30% or more of the total number of employees as disabled people: A copy of the Decision on recognition of production and business establishments employing 30% or more of the total number of employees as disabled people issued by the Department of Labor, War Invalids and Social Affairs;

(ii) For production and business establishments employing 30% or more of the total number of employees who are ethnic minorities: List of employees who are ethnic minorities, copies of identity cards or household registration books or temporary residence books and copies of labor contracts or recruitment decisions of employees on the list;


(iii) For production and business establishments employing 30% or more of the total number of employees who are disabled or ethnic minorities: List of employees who are disabled or ethnic minorities, copies of disability certificates of employees who are disabled issued by the People's Committee of the commune level, copies of identity cards or passports or household registration books or temporary residence books of employees who are ethnic minorities and copies of labor contracts or recruitment decisions of employees on the list.

- Documents proving the assets securing the loan in case the loan must be secured according to regulations.

b, Loan process

- Within 10 working days from the date of receiving the loan application of the production and business establishment, the Director of the Social Policy Bank where the loan is made shall assign a credit officer to check and compare the completeness, legality and validity of the loan application, prepare 02 copies of the appraisal report according to form 05a/GQVL, submit to the Head of the Planning - Credit Operations Department/Head of the Planning - Control Operations Team, submit to the Director of the Social Policy Bank where the loan is made for consideration and approval:

(i) For projects funded by the provincial People's Committee or the central agency of the program implementation organization, the Director of the Social Policy Bank where the loan is made shall sign and approve the loan application and prepare a submission form 16/GQVL to submit to the competent capital management authority for consideration and issuance of a decision approving the loan. Within 05 working days from the date of receipt of the submitted application, the competent capital management authority shall consider and issue a decision approving the loan. If the loan is not approved, a written response shall be sent stating the reasons so that the Social Policy Bank where the loan is made shall have a basis to notify the production and business establishments according to form 04a/GQVL;

(ii) For projects using capital mobilized by the VBSP and capital entrusted by the VBSP from localities, organizations and individuals at home and abroad to lend to support job creation, maintain and expand employment, the Director of the VBSP where the loan is made shall consider and approve the loan. If the loan is not approved,


The People's Credit Fund where the loan is made sends the production and business establishment a notice of loan refusal according to form No. 04a/GQVL.

- After receiving loan approval from the Director of the Social Policy Bank where the loan is made or the Loan Approval Decision from the competent capital management authority, the Social Policy Bank where the loan is made and the production and business establishment shall establish a Credit Contract according to Form No. 07a/GQVL. In case of having to provide loan security, the Social Policy Bank where the loan is made and the production and business establishment shall establish a Loan Security Contract and register loan security measures according to current regulations of the Social Policy Bank. Then, the credit officer assigned by the Director of the Social Policy Bank shall compile documents and submit them to the Director of the Social Policy Bank where the loan is made for approval of disbursement. The Social Policy Bank shall make disbursement at the headquarters of the Social Policy Bank where the loan is made.

The appraisal report and the above Contracts are prepared in accordance with each borrower and type of collateral, but must comply with the content of the instruction form and be typed.

- After the loan application is completed, the assigned credit officer will hand over 01 set to the accounting department as the basis for disbursement, 01 set to the production and business establishment. As for the appraisal report according to form No. 05a/GQVL: 01 copy is kept at the accounting department, 01 copy is kept at the credit department.

- Before disbursing the loan, the People's Credit Fund where the loan is made shall carry out procedures to store the original notarized loan guarantee contract and documents related to the collateral according to current regulations (if any).

2. For employees borrowing capital from capital sources managed by the Vietnam General Confederation of Labor, the Vietnam Cooperative Alliance and the Vietnam Association of the Blind

- The borrower writes 02 copies of the Loan Application for support in job creation, maintenance and expansion according to Form No. 1a issued with Decree No. 74/2019/ND-CP with confirmation from the People's Committee at the commune level with the following contents: (i) Currently residing legally in the locality; (ii) Belonging to the priority group (if any) and sends it to the Social Policy Bank where the loan is made;


As for borrowers from capital sources managed by the Blind Association, they must send their loan applications to the District Blind Association. The District Blind Association receives the borrower's application and holds a meeting to review the loan and make a list of loan requests from the Social Policy Bank. Then, they send the borrower's application along with the list of loan requests from the Social Policy Bank, confirmed by the District Blind Association, to the Social Policy Bank where the loan is made;

- Within 10 working days from the date of receiving the loan application of the borrower, the Director of the Social Policy Bank where the loan is made shall assign a credit officer to check and compare the completeness, legality and validity of the loan application, prepare 02 copies of the appraisal report according to form No. 05b/GQVL, submit to the Head of the Planning - Credit Operations Department/Head of the Planning - Control Operations Team, then submit to the Director of the Social Policy Bank where the loan is made for review, approval and preparation of a report form No. 16/GQVL to submit to the competent capital management authority for consideration and issuance of a decision approving the loan.

Within 05 working days from the date of receipt of the application for approval, the competent capital management authority shall consider and issue a decision approving the loan. If the loan is not approved, a written response shall be issued stating the reasons for not granting the loan so that the Social Policy Bank where the loan is made has a basis to notify the borrower according to form No. 04a/GQVL;

- After receiving the loan approval decision from the competent capital management authority, the lending bank and the borrower will establish a credit contract according to form No. 07b/GQVL and submit it to the Director of the lending bank for disbursement approval. The lending bank will disburse the loan at the headquarters of the lending bank.

The appraisal report and the credit contract must comply with the content of the instruction form and be typed.

- After the loan application is completed, the assigned credit officer will hand over 01 copy to the accounting department as the basis for disbursement, 01 copy to the borrower. As for the appraisal report according to form No. 05b/GQVL: 01 copy is kept at the accounting department, 01 copy is kept at the credit department.


B. Procedures and processes for direct lending to employees who entrust some work contents in the lending process to socio-political organizations through the Savings and Credit Group according to current regulations at the Vietnam Bank for Social Policies

- The borrower writes 2 copies of the Loan Application for support in job creation, maintenance and expansion according to Form No. 1a issued with Decree No. 74/2019/ND-CP and sends it to the Savings and Credit Group in the village or residential group (village, hamlet, village, village, village, bon, phun, soc... collectively referred to as village; residential group, neighborhood, block, hamlet, sub-area... collectively referred to as residential group) where the borrower is legally residing;

- If the borrower is not yet a member of the Savings and Credit Group, the Savings and Credit Group in the village or residential group where the borrower is legally residing shall organize a meeting to admit additional members, including cases where the borrower belongs to a household that is already a member of the Savings and Credit Group;

- The Savings and Credit Group receives loan applications from borrowers, holds a group meeting to consider loans, checks the elements on the loan application, then makes a list of loan requests from the Social Policy Bank according to form No. 03/TD with a Loan Request Form submitted to the Commune People's Committee for confirmation, then sends it to the Social Policy Bank where the loan is made;

- Within 10 working days from the date of receiving the loan application, the Director of the Social Policy Bank where the loan is made shall assign a credit officer to check and compare the legality and validity of the loan application, submit it to the Head of the Planning - Credit Operations Department/Head of the Planning - Control Operations Team, and submit it to the Director of the Social Policy Bank where the loan is made for consideration and approval:

+ For capital sources managed by the provincial People's Committee or the Central agency of the program implementation organization (Vietnam Women's Union, Ho Chi Minh Communist Youth Union, Vietnam Farmers' Association, Vietnam Veterans' Association), the Director of the Social Policy Bank where the loan is made shall sign and approve the list according to form No. 03/TD and prepare a report according to form No. 16/GQVL to submit to the competent capital management authority for consideration and issuance of a decision approving the loan.

Within 05 working days from the date of receipt of the approval dossier, the competent capital management authority shall consider and issue a decision approving the loan. If not approved,

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