Internal control factors affecting the effectiveness of business operations at commercial banks in Vinh Long province

in the bank to ensure the integrity of information
KS8	Management regularly reviews control procedures to adjust them to suit the actual situation. economy
KS9	Periodically organize inventory of funds, tools and fixed assets and compare books with reality
Monitor
GS1	NH has considered and coordinated between regular supervision Regularly and periodically monitor activities.
GS2	Management employs well-informed individuals to engage in regular monitoring and periodic.
GS3	Regular monitoring procedures are integrated with NH business processes.
GS4	The bank has established internal audit to monitor the NH operating period.
GS5	NH is audited by an independent auditing company. reputable
The effectiveness of business activities at commercial banks
HH1	The bank achieved its revenue target as planned.
HH2	Business bank with headquarters.
HH3	Minimize and control bad debt.

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Part 2: Current status of internal control system in commercial banks in Vinh Long province

1. In addition to the above assessment, do you have any additional comments on the internal control system in commercial banks in Vinh Long province:

- “On the control environment”:

…………………………………………………………………………………………………………………

………………………………………………………………………………………...

- “On risk assessment”:

…………………………………………………………………………………………………………………

………………………………………………………………………………………

- “About information & communication”:

…………………………………………………………………………………………………………………

………………………………………………………………………………………..

- “On supervision”:

…………………………………………………………………………………………………………………

………………………………………………………………………………………..

2. Do you rate the effectiveness of the internal control system at your bank?

…………………………………………………………………………………………………………………

………………………………………………………………………………………..

C. PERSONAL INFORMATION SECTION:

Full name:…………………………………………………………………. Work unit:…………………………………………………………… Email:………..……………………………………………………………..

Thank you very much for helping my group complete this survey.

Wish you health, happiness and success in life!

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APPENDIX 2

LIST OF EXPERTS PARTICIPATING IN THE SURVEY

STT

Full name	POSITION	WORK UNIT
1	Dinh Quang Khiem	Manager	BIDV Vinh Long
2	Le Thi Suong Mai	Manager	ACB Vinh Long
3	Cao Hong Son	Manager	Sacombank Vinh Long
4	Tran Thi My Dung	Vice president	OCB Vinh Long
5	Phan Vo Phuoc Khanh	Vice president	Vietcombank Vinh Long
6	Vo Thi Thuy Dung	Head of Planning Department maths	LienVietPostBank Vinh Long
7	Le Thi My Duyen	Head of Department cadre position	LienVietPostBank Vinh Long
8	Nguyen Thanh Khiet	Head of Department Corporate Clients	OCB Vinh Long
9	Pham Thi Kim Loan	Head of Department Post-check	Vietinbank Vinh Long
10	Huynh Thi Ngoc Mai	Head of Planning Department maths	Vietinbank Vinh Long
11	Nguyen Hong Phuong	Head of Department Transaction	BIDV Vinh Long
12	Nguyen Van Hen	Deputy Head of Department	Agribank Vinh Long
13	Nguyen Minh Phi	Deputy Head of Department	Agribank Vinh Long
14	Le Thi Kim Huong	Deputy Head of Credit use	Vietinbank Vinh Long
15	Nguyen Dang Khoa	Controller	Sacombank Vinh Long
16	Truong Anh Thu	Controller	ACB Vinh Long
17	Dong Van Anh	Supervisor close	ACB Vinh Long

(Source: Author's own synthesis)

APPENDIX 3

LIST OF BANKS PARTICIPATING IN THE SURVEY

STT

Bank Name	ABBREVIATION	ADDRESS
1.	Vietnam Bank for Agriculture and Development – Vinh Long Branch	Agribank Vinh Long	No. 14 Hung Vuong, Ward 1, Vinh Long City, Vinh Long Province
2.	Joint Stock Commercial Bank for Investment and Development of Vietnam – Vinh Long Branch	BIDV Vinh Long	No. 15A Le Loi, Ward 1, Vinh Long city, Vinh Long province
3.	Saigon Thuong Tin Commercial Joint Stock Bank – Vinh Long Branch	Sacombank Vinh Long	No. 156 Nguyen Hue, Vinh Long city, Vinh Long
4.	Joint Stock Commercial Bank for Foreign Trade of Vietnam – Vinh Long Branch	Vietcombank Vinh Long	No. 5C, Hung Dao Vuong, Ward 1, Vinh Long city, Vinh Long province
5.	Vietnam Joint Stock Commercial Bank for Industry and Trade - Vinh Long Branch	Vietinbank Vinh Long	No. 1C Hoang Thai Hieu, Ward 1, Vinh Long City, Vinh Long
6.	Asia Commercial Joint Stock Bank – Vinh Long Branch	ACB Vinh Long	No. 03 Hoang Thai Hieu, Ward 1, Vinh Long City, Vinh Long Province
7.	Military Commercial Joint Stock Bank – Vinh Long Branch	MB Vinh Long	No. 1D and 1E Hoang Thai Hieu, Ward 1, Vinh Long City, Vinh Long Province
8.	Ho Chi Minh City Development Joint Stock Commercial Bank – Vinh Long Branch	HDBank Vinh Long	No. 138 Pham Thai Buong, Hamlet 1, Ward 4, Vinh Long City, Vinh Long Province
9.	Lien Viet Post Joint Stock Commercial Bank – Vinh Long Branch	LienVietPostBank Vinh Long	No. 01 Trung Nu Vuong, Ward 1, Vinh Long city, Vinh Long province
10.	Vietnam Public Joint Stock Commercial Bank – Branch	PVcomBank Vinh Long	No. 54 Pham Thai Buong, Ward 4, Vinh City

Vinh Long

Long, Vinh Long province

11.

Dong A Commercial Joint Stock Bank –

Vinh Long Branch

DongA Bank Vinh Long

No. 60/3 Pham Thai Buong, Ward 4, Vinh Long City, Vinh Long Province

12.

Vietnam Prosperity Joint Stock Commercial Bank – Vinh Long Branch

VPBank Vinh Long

No. 53A, Pham Thai Buong, Ward 4, Vinh Long City, Vinh Long Province

13.

An Binh Commercial Joint Stock Bank – Vinh Long Branch

ABBank Vinh Long

No. 1C-1E 30/4 Street, Ward 1, Vinh Long City, Vinh Long Province.

14.

Orient Commercial Joint Stock Bank – Vinh Long Branch

OCB Vinh Long

No. 87-89 Pham Thai Buong, Ward 4, Vinh Long City, Vinh Long Province

15.

Saigon Commercial Joint Stock Bank – Vinh Long Branch

SCB Vinh Long

Number 11-11A-11B-11C

Pham Thai Buong Street, Ward 4, Vinh Long City, Vinh Long Province

16.

Limited Liability Commercial Bank

Vietnam Construction – Vinh Long Branch

CBBank Vinh Long

No. 66 Pham Thai Buong,

Ward 4, Vinh Long City, Vinh Long Province

17.

National Commercial Joint Stock Bank – Vinh Long Branch

NCB Vinh Long

No. 3D-3E Hung Dao Vuong Street, Ward 1, Vinh Long City, Vinh Long Province

18.

Vietnam Technological and Commercial Joint Stock Bank – Vinh Long Branch

Techcombank Vinh Long

No. 3F + 3G Hung Dao Vuong Street, Vinh Long City, Vinh Long Province

19.

Kien Long Commercial Joint Stock Bank

– Vinh Long Branch

KienLongBank Vinh Long

No. 27/1A Pham Thai Buong, Vinh Long city, Vinh Long province

(Source: Author's own synthesis)

APPENDIX 4

LIST OF SURVEY PARTICIPANTS

STT

Full name	POSITION	WORK UNIT
1	Thi Thanh Binh	Manager	OCB Vinh Long
2	Pham Thanh Hai	Manager	LienVietPostBank Vinh Long
3	Dinh Quang Khiem	Manager	BIDV Vinh Long
4	Le Thi Suong Mai	Manager	ACB Vinh Long
5	Nguyen Khoa Nghia	Manager	PVcombank Vinh Long
6	Do Trong Phat	Manager	Vietcombank Vinh Long
7	Cao Hong Son	Manager	Sacombank Vinh Long
8	To Duc Thang	Manager	Techcombank Vinh Long
9	Tran Thi My Dung	Vice president	OCB Vinh Long
10	Nguyen Thi Phuong Duy	Vice president	OCB Vinh Long
11	Ho Van Hieu	Vice president	BIDV Vinh Long
12	La Phuoc Hoa	Vice president	ACB Vinh Long
13	Nguyen Quoc Khanh	Vice president	Sacombank Vinh Long
14	Phan Vo Phuoc Khanh	Vice president	Vietcombank Vinh Long
15	Do Trang	Vice president	LienVietPostBank Vinh Long
16	Nguyen Thanh Tuan	Vice president	Vietcombank Vinh Long
17	Nguyen Thi Ai Chau	Head of Department	Vietinbank Vinh Long
18	Vo Thi Thuy Dung	Head of Department	LienVietPostBank Vinh Long
19	Le Thi My Duyen	Head of Department	LienVietPostBank Vinh Long
20	Nguyen Trung Hieu	Head of Department	Vietinbank Vinh Long
21	Nguyen Thanh Khiet	Head of Department	OCB Vinh Long
22	Nguyen Thanh Liem	Head of Department	Agribank Vinh Long
23	Pham Thi Kim Loan	Head of Department	Vietinbank Vinh Long
24	Huynh Thi Ngoc Mai	Head of Department	Vietinbank Vinh Long
25	Tran Ngoc Nhan	Head of Department	Vietinbank Vinh Long
26	Nguyen Duy Nhut	Head of Department	Sacombank Vinh Long
27	Nguyen Hong Phuong	Head of Department	BIDV Vinh Long
28	Diep Tam	Head of Department	Vietinbank Vinh Long
29	Tran Van Thao	Head of Department	BIDV Vinh Long
30	Phan Thanh Trung	Head of Department	CBBank Vinh Long

Tran Minh Ly	Head of Department	Sacombank Vinh Long
32	Nguyen Van Hang	Deputy Head of Department	Agribank Vinh Long
33	Nguyen Van Hen	Deputy Head of Department	Agribank Vinh Long
34	Chau Thi Thien Huong	Deputy Head of Department	Vietinbank Vinh Long
35	Tran Tuan Khanh	Deputy Head of Department	Vietinbank Vinh Long
36	Nguyen Minh Phi	Deputy Head of Department	Agribank Vinh Long
37	Chau Minh Sen	Deputy Head of Department	Sacombank Vinh Long
38	Bang Kim Uyen	Deputy Head of Department	Vietinbank Vinh Long
39	Truong Tran Minh Duy	Deputy Head of Department	BIDV Vinh Long
40	Le Thi Kim Huong	Deputy Head of Department	Vietinbank Vinh Long
41	Huynh Hoang Anh	Controller	Vietinbank Vinh Long
42	Ha Thi My Dung	Controller	Vietinbank Vinh Long
43	Nguyen Thi Hang	Controller	Vietinbank Vinh Long
44	Nguyen Dang Khoa	Controller	Sacombank Vinh Long
45	To Thi Lanh	Controller	Vietinbank Vinh Long
46	Huynh Thanh Liem	Controller	BIDV Vinh Long
47	Nguyen Thi Ngoc Nhu	Controller	HDBank Vinh Long
48	Nguyen Thi Hoang Oanh	Controller	Vietinbank Vinh Long
49	Truong Anh Thu	Controller	ACB Vinh Long
50	Vo Thi Thanh Thuy	Controller	OCB Vinh Long
51	Dang Thi Thu Trang	Controller	Vietinbank Vinh Long
52	National Page Viet	Controller	Sacombank Vinh Long
53	Wang Kai Rong	Controller	DongA Bank Vinh Long
54	Phan Thi Hoai An	Dealer	ACB Vinh Long
55	Do Khanh An	Dealer	Techcombank Vinh Long
56	Huynh Anh	Dealer	Vietinbank Vinh Long
57	Tran Thi Nguyen Anh	Dealer	Vietinbank Vinh Long
58	Tran Thi Nguyet Anh	Dealer	PVcombank Vinh Long
59	Nguyen Trong Binh	Dealer	Agribank Vinh Long
60	Vo Hong Cam	Dealer	Techcombank Vinh Long
61	Nguyen Thi Anh Dao	Dealer	ABBank Vinh Long
62	Luu Tan Dat	Dealer	ACB Vinh Long
63	Le Phuong Thu Diem	Dealer	ACB Vinh Long
64	Tran Thi Diep	Dealer	PVcombank Vinh Long
65	Le Ngoc Dung	Dealer	OCB Vinh Long
66	Nguyen Thi Thuy Dung	Dealer	OCB Vinh Long
67	Nguyen Thi My Duyen	Dealer	OCB Vinh Long
68	Luong Thi Huu Duyen	Dealer	Sacombank Vinh Long

Le Thi Bach Duyen	Dealer	Techcombank Vinh Long
70	Nguyen Doan Huyen Deliver	Dealer	HDBank Vinh Long
71	Phan Thi My Ha	Dealer	PVcombank Vinh Long
72	Nguyen Thi Kim Ha	Dealer	Vietinbank Vinh Long
73	Nguyen Thi Hang	Dealer	BIDV Vinh Long
74	Tran Thi Hang	Dealer	BIDV Vinh Long
75	Le Thi My Hang	Dealer	MB Vinh Long
76	Doan Le Thanh Hoai	Dealer	HDBank Vinh Long
77	Le Thi My Hoang	Dealer	ACB Vinh Long
78	Le Van Hung	Dealer	LienVietPostBank Vinh Long
79	Chau Thi Thanh Huong	Dealer	Agribank Vinh Long
80	Nguyen Thi Thanh Huyen	Dealer	CBBank Vinh Long
81	Chau Thi Kim Khanh	Dealer	NCB Vinh Long
82	Le Kim Khoa	Dealer	ACB Vinh Long
83	Tran Le Nhat Kieu	Dealer	Agribank Vinh Long
84	Le Nhu Hoang Lan	Dealer	LienVietPostBank Vinh Long
85	Nguyen Thi Tuyet Lan	Dealer	Vietinbank Vinh Long
86	Tran Thi My Linh	Dealer	ACB Vinh Long
87	Dinh Thi Loan	Dealer	OCB Vinh Long
88	Nguyen Thi Kim Loan	Dealer	OCB Vinh Long
89	Tran Thi Kim Loan	Dealer	OCB Vinh Long
90	Vuong Thi Hieu Mai	Dealer	Agribank Vinh Long
91	Nguyen Ngoc Mai	Dealer	Vietinbank Vinh Long
92	Le Thi Ha Mi	Dealer	ACB Vinh Long
93	Le Thi Be Nam	Dealer	Vietinbank Vinh Long
94	Nguyen Thi Ngoc Ngan	Dealer	HDBank Vinh Long
95	Pham Thi Ngoc	Dealer	Agribank Vinh Long
96	Huynh Bao Ngoc	Dealer	HDBank Vinh Long
97	Le Nguyen Phuong Gem	Dealer	KienLongBank Vinh Long
98	Nguyen Thi Bao Ngoc	Dealer	OCB Vinh Long
99	Nguyen Nhu Ngoc	Dealer	Vietinbank Vinh Long
100	Nguyen Thi Bao Ngoc	Dealer	Vietinbank Vinh Long
101	Dinh Thi Quyen Nha	Dealer	ACB Vinh Long
102	Lee Yen Nhi	Dealer	BIDV Vinh Long

Internal control factors affecting the effectiveness of business operations at commercial banks in Vinh Long province - 14

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