Control the implementation of liquidation and transfer of assets in accordance with the liquidation, accounting and transfer procedures; reasons for transfer and inventory; handling of problems after inventory; implementing the regime of preparing and sending reports according to regulations.
Control of treasury work
Check suddenly the cash fund, foreign currency, valuable assets, storage in warehouses, funds. Control compliance with fund balance standards. Control the recovery of money not qualified for circulation, confiscate counterfeit money, return money to customers. Check the opening and storage of books, income and expenditure statements, treasury reports on the accuracy of elements, data, and confirmation signatures.
Control the collection and disbursement process, counting, packaging, sealing, receiving and delivering cash and valuable assets according to regulations. Control the management of the Management Board's treasury, authorization regime, key management, codes, and asset handover.
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Accounting procedures of the Treasury Accounting Department are monitored on
Appendix 8.
Step 1 : Receive customer requests
Step 2 : Check accounting requirements
Staff conduct inspection: Legality and validity of documents and certificates.
Step 3 : Accounting
Employees account for transactions on CORE INCAS
Step 4 Approval (If applicable)
The controller performs approval or disapproval.
Step 5: Employees print and sign documents.
Step 6: Control
The Head or Deputy Head of Department reviews all documents and accounting of the transaction staff, and signs the documents.
Step 7 : Deliver documents and store records
Employees must circulate and store documents according to regulations.
Control capital, planning
Control of capital resources: Control of capital mobilization processes such as deposits, loans, savings, issuance of valuable papers, accounting of deposits and loans according to current regulations of Vietinbank.
Control the implementation of mobilization forms, application of interest rates, capital mobilization terms according to the regulations of the State Bank, interest payment methods, fee levels for deposits withdrawn before maturity and fee levels for services related to deposits.
The general planning process is monitored in Appendix No. 9.
Step 1 : Daily and ending at the time of building the next quarterly business plan. The Business Planning Department evaluates the implementation of the daily, monthly and quarterly business plan in words and tables. Proposes timely measures to the Board of Directors to ensure the plan is effective.
Step 2 : The Business Planning Department and related units base on the actual situation and the annual business planning targets assigned by the General Director to develop quarterly plans.
Step 3 : The director or authorized deputy director approves the research, review and approval of the business plan.
Step 4: The Business Planning Department submits the Business Plan according to Vietinbank's instructions.
Step 5 : When there is an adjustment to the business plan, the Business Planning Department coordinates with related units to adjust the plan targets, prepares a report to the Director on the capital balance situation up to the time of implementing the plan adjustment for approval, and sends it to TSC. After receiving the notice of the plan adjustment targets from TSC, the Business Planning Department notifies the plan adjustment targets to the implementing departments and offices.
Step 6 : At the end of the planning quarter, the Transaction Offices finalize the quarterly business plan and submit it to the Branch, then submit it to the Director for approval.
Step 7: From the 3rd to the 5th of the first month of the following quarter of the planning year, and for the fourth quarter from the 5th to the 15th of January of the following year, the Business Planning Department summarizes the plan settlement for the entire branch, submits it to the Director or authorized person for approval, and submits the Business Plan to Vietinbank.
Control of staff organization, labor and salary
(i) Control of personnel work:
Controlling the work of planning cadres on cadre standards, processes, procedures, annual evaluation and comments; appointing and dismissing cadres, appointment records, conditions for appointing cadres, and rewarding cadres. Controlling records, processes and procedures for transferring and rotating cadres. Controlling the entry of cadre records; the accuracy of records; updating and supplementing records when there are changes; managing and exploiting programs, storing and preserving original cadre records.
Check the number of employees increased due to new recruitment, transfer; decreased due to retirement, resignation, transfer, disciplinary dismissal, recruitment process.
(ii) Control of labor and salary work
Check the number of employees increased due to new recruitment, transfer; decreased due to retirement, resignation, transfer, disciplinary dismissal, recruitment process.
Control salary scales and allowances; salary increase regime, adjustment of salary scales and allowances for employees annually; determine total average salary and allowance coefficient; pay bonus fund in salary.
Control the implementation of overtime work of beneficiaries, calculation methods; settlement records of payment of expenses for cadres who quit their jobs, terminate labor contracts, retire, sick leave, medical examination, labor protection, and work accidents. Check the signing and implementation of labor contracts with employees, collective labor agreements, and labor regulations.
(iii) Control of foreign exchange business activities (KDNH)
+ International payment operations
Control the operations to be performed in accordance with the process from customer appraisal, receiving documents, approval, fee collection, transaction execution and transaction settlement. Control large value L/C payment transactions, opened with loan capital, with complicated payment conditions, signs of risk, payment refusal, late payment, overdue payments. Control compliance with current regulations of Vietinbank and international practices.
Control personal money transfers for the right purpose, prepaid payment transactions must complete the documents after approval, control licensed enterprises to automatically pay via bank, collect fees, make deposits, and fully account according to regulations. Business agreements between Vietnam - China, Laos, Cambodia on border trade payments; check documents, bills of exchange, money transfer trust letters, payment guarantees, payments via SWIFT, payments via the Internet.
Control the complete data entry on the CORE INCAS system; export, import and monitor off-balance sheet items fully and in accordance with regulations. Control the storage, preservation of records and statistical reports fully, scientifically, easily searchable, and in accordance with regulations.
+ Foreign exchange business
Control the business operations to properly implement the procedures for foreign currency trading activities such as customer objects, foreign currency trading purposes, goods, and transaction exchange rates to ensure compliance with the regulations of the State Bank and Vietinbank, completeness, validity, and legality of foreign currency trading records. Control the storage, preservation of records, and complete, scientific, easy-to-look-up, and correct reporting statistics; monitor data, report data based on daily bookkeeping and data exploited from the CORE INCAS system.
+ Foreign Guarantee Service
Control the compliance with regulations, rules, and business processes. Control the guarantees that have been implemented and the remaining guarantee obligations within the inspection period. Control the data between the guarantee documents and actual data. Control the complete data entry, update data related to guarantee transactions into the CORE INCAS system. Control the storage, preservation of records, and complete, valid, and legal statistical reports of the guarantee documents.
+ Import-export loans
Control the compliance with regulations on foreign currency capital mobilization from credit institutions. Control the use of loans to ensure loans are given to the right subjects and for the right purposes; Compliance with regulations on repayment terms for foreign bank loans based on the TSC's loan notice. Control the storage and preservation of records and statistical reports to ensure they are complete, scientific, easy to look up, and in accordance with regulations.
Control business processes such as customer identification documents, ID cards, passports, test questions. Control information on receipts, control information on the system, make payments to customers, collect service fees, exchange rates. Handle errors detected before, detected after confirmation with the system, Payment orders.
+ Remittance business
Control the storage, preservation of records and statistical reports, manage user codes, passwords, point codes, and secure customer information.
Business process of the Banking Department is monitored in Appendix No. 10. Step 1 : Receive customer requests
Step 2 : Determine the exchange rate with the customer.
Step 3: Prepare documents
GDV guides and requests customers to make a Foreign Currency Purchase and Sale Contract,
Payment authorization, Foreign currency payment request... according to the form, check the content
Information on the document such as amount, exchange rate, payment method, legal authority of the person signing the document and identifying the source of foreign currency for sale... in accordance with current regulations; Create a payment order.
Step 4: Control
The Head of Department or Deputy Head of Department reviews all business content according to regulations.
Step 5 : Approval (if any)
The Director or Deputy Director approves/rejects approval.
Step 6 : Accounting.
After approval, the transaction is recorded and paid according to regulations. In case the customer does not have an account at the branch, the transaction must be transferred to another bank (original) by the customer to the Treasury Accounting Department before 3:30 p.m. on the same day. The Treasury Accounting Department will transfer money according to the Domestic Money Transfer procedure.
Step 7 : Control
The Head of Department or Deputy Head of Department reviews all documents and accounting of the GDV.
Step 8: Circulate and store documents
GDV performs the circulation and storage of documents according to regulations.
Control the work of receiving people and handling petitions
Control the classification of petitions according to the content of the settlement. Control the recording of books. Control the settlement of petitions for each type of petition. Sequence and procedures for settlement: Proposing to settle petitions; issuing decisions on inspection and verification; minutes of inspection and verification; reporting to competent persons, recommending forms of handling for violations, for groups and individuals, time limits for correction, editing or handling according to authority...; issuing documents according to regulations. Control the storage of records.
Other control activities
Legal work , Inspecting and advising the director on the implementation of TSC's regulations on authorization to exercise rights and obligations in litigation and execution of judgments.
Products and Services, Control the implementation of business processes of products and services including: Mobile banking services, Banking-insurance linkage services, on entering customer information, transaction information; Control the storage, preservation, statistics and reporting of records.
Card operations, Control customer information registration such as updating customer information; scanning photos, signatures... Control the management of registration files for issuing domestic and international cards, ATM cash cards must be complete, valid, and match between paper files and card issuance registration data on the system. Control the implementation of receiving cards, PIN codes from the Card Center, activating, delivering cards and PIN codes to customers, collecting fees such as Card issuance fee, PIN code change fee,... Control the validity of customers who are exempted or have reduced fees.
The card business process of the Marketing Service Department is monitored on
Appendix No. 11.
Step 1. Receive and check accounting requests
GDV receives documents from the Marketing Service Department and Team such as Service fee collection request form; Accounting documents: Payment receipt, payment authorization,... (if any).
GDV checks the legality and validity of documents and certificates. Compares customer information, balance and customer account status.
Step 2. Process transactions on CORE INCAS
GDV collects fees in cash, complies with regulations on cash receipts and payments with customers, and records transactions on CORE INCAS. If fees are collected through a deposit account, the accounting is processed on CORE INCAS.
In case the transaction must go through approval control, the transaction manager transfers the document to the auditor for inspection and approval.
Step 3 : Processing and storing documents
The GDV prints and signs the transaction document, sends it to the KSV for control and signature, and updates the transaction results on the Service Fee Collection Request Form. Save the transaction document, accounting document (if any) with 1 copy of the Service Fee Collection Request Form in the Document Journal. Deliver the 2nd copy of the transaction document to the customer. Deliver 1 copy of the Service Fee Collection Request Form to the Business Processing Unit.
3.2.4. Information and communication system Communication system
The branch regularly updates important information to employees, management and authorized persons. The branch's communication system is via the internal network on computers connected to each other. 100% of staff said that they have updated information on the branch's internal network. Employees and leaders update information, read documents, work orders, and instructions posted on a common drive that each individual's computer has. Thanks to this means of communication, employees, heads of departments, and transaction office directors all fully and accurately perform and receive instructions from superiors, clearly understand the relationship and coordinate work with other members. In fact, through observation and interviews, 112/112 staff, accounting for 100%, said that the Branch has established a hotline via the phone number of the Board of Directors, installed suggestion boxes in all departments to receive information from customers and employees about culture, working style, or comments on the utility of products and services, thereby increasing the ability to control. However, due to the nature of the work that the Board of Directors handles, sometimes when employees have wishes or want to present