Experience in Implementing Voluntary Social Insurance Policy


closely and rhythmically, affecting the results, progress and quality of work; the coordination in implementing some regulations and coordination rules is not good.

The direction and guidance at the provincial level to the district level is sometimes not timely, so the quality and effectiveness of coordination between agencies in the process of resolving some cases is not good. There is no plan for regular coordination with information and propaganda agencies, departments and unions. A system of collection agents has been organized in communes and towns, but the system of agents does not have enough knowledge to disseminate, propagate, guide and answer questions about social insurance regimes.

There is a shortage of staff, the capacity to organize and implement, and the professional qualifications of the staff are still limited. Because the number of voluntary social insurance participants is growing rapidly, there are too many tasks assigned, but the staff does not increase accordingly. Due to the great pressure of work, the staff, communication and development staff of the new subjects only run after work and events without having the conditions to exploit the voluntary social insurance participants.

A part of the tax collection staff is not professional, competent, qualified and skilled.

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still limited, lacking advanced training programs, not meeting professional requirements, not close to the base, research and application of documents are still mechanical and inflexible in handling work.

2.3.2.2. Objective causes

Experience in Implementing Voluntary Social Insurance Policy

The increasingly difficult economic situation has significantly affected the people in the district, leading to the process of voluntary social insurance participation not being continuous. Many people have registered to participate in voluntary social insurance but after a period of time due to economic difficulties, they did not register to continue participating. Therefore, although the number of people participating in voluntary social insurance has increased, the number of people stopping participating is also very large.


2.3.3. Experience in implementing social insurance policies in some districts of Dak Nong Province.

2.3.3.1. Experience in implementing voluntary social insurance policy

Experience in implementing policies in some districts of Dak Nong province, Dak Nong Social Insurance is a large province, the implementation of Social Insurance work in Dak Nong province always completes the plan, from practice as well as drawing experience from some districts that have achieved a high rate of voluntary social insurance specifically:

- Dak Song District Social Insurance:

As a district that is always at the forefront of implementing voluntary social insurance policies, always completing the highest targets in the province, Krong No District Social Insurance has organized a tour and experience from Dak Song District Social Insurance on practical work and learning at Dak Song District Social Insurance, the work at Dak Song District Social Insurance has been carried out as follows:

Regarding the district farmers' association: The unit has coordinated and created conditions for the district social insurance agency to integrate propaganda into all conferences and training courses of the association in the district, including conferences of the village, hamlet, and residential group associations.

District Women's Union: The unit has coordinated and created conditions for the district Social Insurance agency to integrate propaganda into all conferences and training courses of the Union in the district, including conferences of the village, hamlet, and residential group associations.

Directly assign targets to all civil servants and employees. Use the voluntary social insurance completion target to evaluate the level of task completion quarterly and annually.

- Dak Glong Social Insurance:

In 2020, the voluntary social insurance implementation rate reached a high level and people participated for 3 months or more, always stable in developing and implementing the voluntary social insurance policy. To achieve the goals and complete the set plan, the district Social Insurance has deployed and implemented as follows:


The district Social Insurance has advised the district People's Committee to establish a steering committee consisting of commune chairmen to implement the social insurance policy for the period 2019-2020, periodically 6 months and annually to review and summarize the implementation of the voluntary social insurance policy. Each social insurance officer is a propagandist, the Social Insurance has directed civil servants and employees to regularly go directly to the people to implement the voluntary social insurance policy, specifically on Saturdays and Sundays.

2.3.3.2. Lessons learned from implementing voluntary social insurance policy for districts

The district Social Insurance has taken many effective measures, which are: Assigning specialized departments: Collection, communication and development of subjects, card issuance, Social Insurance Regime and Accounting to jointly identify the causes and identify with agencies, branches, People's Committees of communes, District Post Offices to come up with appropriate solutions; Requiring communication and development staff of the district Social Insurance to always closely follow localities; promptly proposing to leaders during the implementation of voluntary social insurance as well as training and propaganda sessions.

The district Social Insurance annually assigns the development of voluntary social insurance objects to each cadre, civil servant and employee, with monthly and quarterly targets applied to evaluate emulation work as a basis for reviewing annual work performance.

Every quarter, the district Social Insurance organizes a preliminary review to evaluate the experience of implementing the voluntary social insurance policy, thereby proposing solutions for the next quarter, in order to evaluate the level of completion of the assigned plan and the rate of people participating in voluntary social insurance.

In summary, the implementation of voluntary social insurance in Krong No district in the period of 2016-2020 has had positive results, but there are still many shortcomings. To ensure that the social insurance fund is increasingly sufficient as well as


To ensure the development of voluntary social insurance participants, Krong No district social insurance needs to apply solutions to further strengthen the collection and development of voluntary social insurance participants in the coming time.

Chapter 2 Summary

Chapter 2 has assessed the current status of voluntary social insurance participation in Krong No district, proposed specific assessment measures on the subjects of participation, the rate of people participating and the age of participation, thereby assessing the organization of the implementation of voluntary social insurance policy in Krong No district, proposed many methods to research and evaluate the implementation of voluntary social insurance, survey the need to participate in social insurance of the social insurance participants, assess the age of the current need to participate in voluntary social insurance and the system of assessment indicators on the implementation of voluntary social insurance, in order to ensure the theoretical basis for implementation and propose solutions and measures to better implement voluntary social insurance in the coming time. Chapter 3.


Chapter 3

ORIENTATION AND SOLUTIONS TO IMPROVE THE EFFECTIVENESS OF IMPLEMENTING VOLUNTARY SOCIAL INSURANCE POLICY

IN KRONG NO DISTRICT, DAK NONG PROVINCE

3.1 Socio-economic context in Krong No district

3.1.1 Advantages

Krong No district is a poor district with more than 60% of the population being ethnic minorities. Although the economy is mainly based on agriculture, forestry and fishery, along with industrial development, the number of enterprises in the district has increased every year and is expected to develop in the coming time.

With the people's awareness level being raised, the social life needs have been improved, this creates favorable conditions to attract people to participate in implementing the voluntary social insurance policy.

3.1.2 Difficulties

Awareness of the role of state management in voluntary social insurance policy activities, the management and development of voluntary social insurance policy is a public service career activity. The more the market economy develops and grows, the higher the risk of inequality, unemployment increases, the gap between rich and poor potentially causes great social instability and many other issues.

The aging population in the district has increased, affecting social security, including social insurance and especially voluntary social insurance policies. Although the economy has increased, some localities in the district are still in extremely difficult areas, while the level of support for voluntary social insurance participation is still low. In addition, due to people's limited awareness of voluntary social insurance policies, the number of participants is still low compared to the population density in the district.


3.2. Orientation to improve voluntary social insurance policy in Krong No district, Dak Nong province

- Voluntary social insurance is a contribution towards universal social insurance according to Resolution 28-NQ/TW of the 7th Conference of the 12th Central Executive Committee on reforming social insurance policies, including voluntary social insurance, which is to gradually and steadily expand the coverage of social insurance, develop flexible, diverse and internationally integrated social insurance according to the principles of contribution-benefit, fairness, equality, sharing and sustainability. Enhance the capacity and effectiveness of state management and develop a streamlined, professional, modern, trustworthy and transparent social insurance policy implementation system.

- Striving for the period up to 2021: Social insurance participants: Striving to reach about 35% of the working-age workforce participating in social insurance, of which farmers and informal sector workers participating in voluntary social insurance account for about 1% of the working-age workforce; about 28% of the working-age workforce participating in unemployment insurance; about 45% of people after retirement age receive pensions, monthly social insurance and social retirement benefits; the rate of electronic transactions reaches 100%; implementing online public services at level 4; reducing the number of transaction hours between the social insurance agency and enterprises to reach the ASEAN 4 level; the satisfaction index of social insurance participants reaches 80%.

- Striving for the period up to 2025: Striving to have about 45% of the working-age workforce participating in social insurance, of which farmers and informal sector workers participating in voluntary social insurance account for about 2.5% of the working-age workforce; about 35% of the working-age workforce participating in unemployment insurance; about 55% of people after retirement age receiving monthly pensions, social insurance and social retirement benefits; the satisfaction index of social insurance participants reaches 85%.


- Striving for the period up to 2030: Striving to have about 60% of the working-age workforce participating in social insurance, of which farmers and workers in the informal sector participating in voluntary social insurance account for about 5% of the working-age workforce; about 45% of the working-age workforce participating in unemployment insurance; about 60% of people after retirement age receiving monthly pensions, social insurance and social retirement benefits; the satisfaction index of social insurance participants reaches 90%.

- Strive to build a cultural, clean, strong unit, exemplary civil servants, the unit always excellently completes assigned tasks.

- Implement the modernization and administrative reform process of the social insurance sector, with the goal of putting electronic social insurance books into use by 2020.

3.3. Solutions to improve the effectiveness of implementing voluntary social insurance policies.

3.3.1. Strengthening the dissemination and propaganda of laws on voluntary social insurance policies

In fact, there are still some people who are not fully aware of the role, meaning and importance of participating in voluntary social insurance, especially people in communes in extremely difficult areas, their understanding of voluntary social insurance is still very limited... Therefore, propaganda is very important, it helps the whole population in general understand the role of participating in voluntary social insurance, about the voluntary social insurance regimes and policies of our state. Thereby changing people's attitudes towards voluntary social insurance work in a positive direction. People will be conscious of voluntarily participating in voluntary social insurance and gradually enter into life. To do a good job of propagating social insurance policies, Krong No district needs to implement the following solutions and contents:

- Use propaganda media such as newspapers, radio, television... to regularly inform about policies and procedures.


Profile... In particular, it is necessary to strengthen coordination with industry newspapers such as: Social Insurance Magazine, Social Insurance Newspaper... to inform and propagate the activities of the industry. Conduct interviews and answer questions about voluntary social insurance policies on radio and television.

- Expand the content on the website of the district social insurance agency to provide policy documents on voluntary social insurance, information on collection activities, procedural instructions, receive feedback from voluntary social insurance participants for timely consideration and adjustment, in order to enhance the attractiveness of voluntary social insurance.

- Regularly organize competitions to learn about voluntary social insurance policies such as: competition for good propagandists on voluntary social insurance policies to supplement knowledge and propaganda ability for civil servants in the industry, at the same time raise public awareness about voluntary social insurance policies. Strive for each civil servant in the industry to become a good propagandist.

- Organize conferences and seminars on the implementation of voluntary social insurance policies: disseminate good examples, valuable experiences, and recommendations to the Party and State on difficulties and problems in related mechanisms and policies. At the same time, periodically organize conferences and seminars with coordinating agencies, leaders who are heads of communes, and socio-economic organizations to disseminate and introduce voluntary social insurance policies. This method has been implemented by many districts and towns, but not regularly.

- Take advantage of the leadership and direction of Party committees at all levels, closely coordinate with local government departments and agencies: through regular meetings of Party committees and local governments to disseminate the voluntary social insurance policies of the Party and State or organize meetings between local departments and agencies to widely propagate the voluntary social insurance policy to help

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