Home / Non Credit

Development of non-credit services of the Bank for Investment and Development of Vietnam - 1


MINISTRY OF EDUCATION AND TRAINING HANOI UNIVERSITY OF SCIENCE AND TECHNOLOGY

------------------------------------------


Maybe you are interested!

LAM THI TUOI


Development of non-credit services of the Bank for Investment and Development of Vietnam - 1

DEVELOPMENT OF NON-CREDIT SERVICES OF THE BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM


MASTER'S THESIS SUMMARY

BUSINESS ADMINISTRATION


MINISTRY OF EDUCATION AND TRAINING HANOI UNIVERSITY OF SCIENCE AND TECHNOLOGY

----------------------------------------


LAM THI TUOI


DEVELOPMENT OF NON-CREDIT SERVICES OF THE BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM


Major: BUSINESS ADMINISTRATION


MASTER'S THESIS SUMMARY

BUSINESS ADMINISTRATION


SCIENTIFIC INSTRUCTOR:

DR. NGUYEN DAI THANG


ACKNOWLEDGEMENTS

The author would like to express his sincere thanks to the staff of the Postgraduate Training Department and the teachers of the Faculty of Economics and Management - Hanoi University of Science and Technology for creating favorable conditions, teaching and helping during the author's study and thesis writing process.

The author would like to express his sincere thanks to Dr. Nguyen Dai Thang, who has enthusiastically guided the author during the research and writing of his graduation thesis. He would like to express his thanks to the staff and leaders of the departments and offices of the Bank.

Vietnam Investment and Development and Nam Dinh branch for their assistance, support and advice in providing useful and practical documents, solutions, and relevant data for the research in the thesis.

Thank you very much!


Student Lam Thi Tuoi



INDEX

COMMITMENT i

LIST OF ABBREVIATIONS 2

LIST OF TABLES 3

LIST OF FIGURES AND GRAPHICS 4

INTRODUCTION 5

1. Urgency of the topic 5

2. Research tasks and objectives 6

3. Research object and scope 6

4. Research methods 6

5. Thesis structure 6

CHAPTER 1: THEORETICAL AND PRACTICAL BASIS OF DEVELOPING NON-CREDIT SERVICES OF COMMERCIAL BANKS

1.1Overview of Commercial Bank 8

1.1.1 Concept of commercial banks 8

1.1.2 Functions of commercial banks 9

1.1.3. Characteristics of commercial banks 12

1.1.4. Main activities of commercial banks 13

1.2 Non-credit services in commercial banks 14

1.2.1 Concept of non-credit services 14

1.2.2 Types of non-credit services 15

1.2.3 Characteristics of non-credit services 19

1.2.4 The role of non-credit services 20

1.3 Development of non-credit services in commercial banks 23

1.3.1. Concept and significance of non-credit service development 23

1.3.2. Content of non-credit service development 25

1.4 Experience in developing non-credit services of some banks in

and abroad 38

1.4.1 Sweden's experience in developing non-credit services 38

1.4.2 Experience in developing non-credit services of Joint Stock Commercial Bank for Industry and Trade

Commercial (Vietinbank) 39

1.4.3 Experience in developing non-credit services of Vietnam Prosperity Joint Stock Commercial Bank (VPBank) 40

1.4.4 Lessons learned for developing non-credit services of the Bank

Vietnam Investment and Development Bank 41

CHAPTER 1 SUMMARY 43

CHAPTER 2 : ANALYSIS OF THE CURRENT STATUS OF NON-CREDIT SERVICE DEVELOPMENT OF THE BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM

2.1 General introduction to Vietnam Development and Investment Bank 44

2.1.1 The birth and development of the Bank for Investment and Development of Vietnam 44

2.1.2 Functions and tasks of the Bank for Investment and Development of Vietnam 45

2.1.3 Organizational model of Vietnam Development and Investment Bank 47

2.1.4 Some operating results of the Bank for Investment and Development of Vietnam in recent times 48

2.2 Analysis of the current status of non-credit service development of the Bank for Investment and Development of Vietnam 53

2.2.1 Results of non-credit service development in recent times 53

2.2.2 Analysis of non-credit service development according to criteria 61

2.2.3. Analysis of factors affecting non-credit service development indicators 64

CHAPTER 2 SUMMARY 82

CHAPTER 3: SOME SOLUTIONS TO DEVELOP NON-CREDIT SERVICES OF THE BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM

3.1 Development orientation of the Bank for Investment and Development of Vietnam in the coming time 83

3.1.1 Advantages and disadvantages of the Bank for Investment and Development of Vietnam 83

3.1.2 Some basic goals of the Bank by 2015 87

3.2. Some solutions to develop the non-credit service market of

Bank for Investment and Development of Vietnam 89

3.2.1. Improving the quality of human resources 89

3.2.2. Innovation in customer policy and marketing 94

3.2.3. Diversify product and service types 100

3.2.4. Diversify distribution channels and implement effective distribution. 102

3.2.5. Support information technology activities in a safe and secure manner to

improve product and service quality 104

3.2.6. Building a reasonable price policy 107

3.1 Recommendations and proposals to relevant agencies 108

3.1.1.Recommendations and proposals to the State Bank of Vietnam 108

3.3.2 Recommendations for the Banking Association 109

3.3.3 Recommendations to the Government and State Management Agencies 110

CHAPTER 3 SUMMARY 111

CONCLUSION 112

REFERENCES 114

COMMITMENT

I hereby certify that this is my own research work. All citations and figures in the thesis have clear sources. The topic "Development of non-credit services of the Bank for Investment and Development of Vietnam" presented is the author's research, and has not been published in any other scientific work.

STUDENTS

Lam Thi Tuoi


LIST OF ABBREVIATIONS


ATM Automatic Teller Machine BIDV Bank for Investment and Development of Vietnam

BSC Securities Company Bank for Investment and Development of Vietnam IT Information Technology

Capital Raising

NHBL Retail Banking

Joint Venture Bank

State Bank of Vietnam

Foreign Bank

Commercial Bank Commercial Bank Joint Stock Commercial Bank Joint Stock Commercial Bank Central Bank Central Bank

POS Card Reader

Credit institutions

Joint Stock Commercial Bank

VCB Joint Stock Commercial Bank for Foreign Trade of Vietnam VBARD Vietnam Bank for Agriculture and Rural Development Vietinbank Vietnam Joint Stock Commercial Bank for Industry and Trade

Comment


Agree Privacy Policy *