Thank you very much for your cooperation! APPENDIX 2: DESCRIPTIVE STATISTICS Appendix 2.1 – Descriptive statistics of survey subjects Statistics Age sex Learning Income Workplace N Valid Missing 310 0 310 0 310 0 310 0 310 0 Age Frequency Percent Valid Percent Cumulative Percent Valid Under 20 35 ...
Limitations and future research directions Along with the contributions mentioned above, this topic still has some limitations: The research was only conducted with customers using hotel services of An Giang Tourism Joint Stock Company concentrated in a period of one month (September 2006). This ...
Finally, the security and privacy of the airline website have a significant positive effect on customer satisfaction in using HKGR. This clearly reflects that online users are very concerned about security and privacy when they visit airline websites. In addition, the issue of security and privacy ...
