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Statistics on Internet Banking Service Quality

 Service and after-sales fees Table 4.14 Statistics on service and after-sales fees PH07 PH08 PH09 Valid 200 200 200 N Missing 0 0 0 Mean 2.77 2.78 3.08 Median 3.00 3.00 3.00 Std. Deviation .422 .415 .937 Minimum 2 2 1 Maximum 3 3 5 Source: Excerpt from SPSS software Regarding service and ...

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