Credit Card Service Reference doccument

Scale of Factors Affecting Credit Card Service Quality at Saigon Commercial Joint Stock Bank

Spending Under 2 million 23 9.3 From 2 to under 5 million 83 33.5 From 5 to under 8 million 96 38.7 From 8 million and up 46 18.5 Source: SPSS processing results 4.2.2. Analysis of Cronbachs alpha reliability coefficient Cronbachs alpha reliability coefficient is a statistical test coefficient of ...

Solutions to Improve Credit Card Service Quality

Cau Giay Branch gives special attention such as: priority in time and service; gifts on special occasions (birthdays, holidays); participation in some events organized by BIDV - Cau Giay Branch such as year-end customer conference. + Organize the work of resolving customer complaints promptly and ...