foreign policy to enhance the political position of major countries in the world, especially in Asia, especially in East Asia, in which Vietnam, as we know, is a communist country with an important position and role in many aspects and has just defeated the US... so Japan cannot help but want to have relations with Vietnam. Besides, Japan and Vietnam are two countries that have had long-standing relations, especially in the field of trade and economy, which has brought great benefits to both countries, especially to Japan because it is a country poor in resources, so Japan really needs to maintain cooperative relations with Vietnam. Therefore, despite being "cold and tough" towards Vietnam, during this time, Japan continued to "maintain
"bridge" relations with Vietnam should be late
1980s
have communication , cooperation
I
Cultural development such as: Financial support from Japan for Vietnam to build infrastructure and purchase cultural and information equipment. These are projects such as: 24 million yen for the Ministry of Culture in 1987; 10 million yen for the maintenance and restoration of Hoi An ancient town through UNESCO in 1989; 23 million yen for the purchase of equipment to print cultural and educational programs for Vietnam Television in 1990; 18 million yen for the construction and purchase of equipment for the Friendship House.
Until Vietnam implemented the renovation process according to the open-door policy from the end of 1986 and gradually withdrew its troops from Cambodia, the exchange between the two countries was immediately resumed through the visit to Japan of Foreign Minister Nguyen Co Thach in October 1990, and the visit of Japanese Foreign Minister Nakayama to Vietnam in June 1991. At the same time, Japan also resumed humanitarian, medical, cultural and educational aid to Vietnam, but still on a small scale.
2.1.3. Period 1992 – 2007
The year 1992 marked another important milestone in Vietnam - Japan relations, opening a new period (from 1992 to present) in which bilateral relations
The relationship between Japan and Vietnam has been promoted most actively and developed fastest in the history of bilateral relations. In November 1992, the Japanese Government was the first developed country to announce the resumption of official development assistance (ODA) to Vietnam. Since then, Japan has always been Vietnam's leading economic partner. Since 1993, many important mutual visits by high-ranking leaders of the two countries have taken place. During these trips, the relationship between the two countries has gradually improved. Vietnam and Japan have granted each other most-favored-nation tariffs since 1999. Vietnam's main export items are seafood, textiles, crude oil, electric cables, wooden furniture, etc. The main import items are mechanics, iron and steel, electronics, motorbikes, textile materials, leather, etc.
“ Vietnam and Japan completed the feasibility study phase of the bilateral Economic Partnership Agreement (EPA) at the end of April 2006. Import-export activities have contributed positively to the socio-economic development of the two countries, especially Vietnam, which is in the process of promoting industrialization and modernization of the country.” 14, pp.23-25
Table 2.2: Vietnam - Japan trade turnover in the period 1998-2007
(Unit: million USD)
1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | |
Vietnam's exports to Japan | 1481 | 1786 | 2621 | 2509 | 2438 | 2909 | 3502 | 4411 | 5232 | 6069 |
Import of Vietnam from Japan | 1469 | 1477 | 2250 | 2215 | 2509 | 2993 | 3552 | 4092 | 4700 | 6177 |
Total gold quota | 2950 | 3263 | 4871 | 4724 | 4947 | 5902 | 7054 | 8503 | 9932 | 12246 |
Maybe you are interested!
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Vietnam - Japan economic and trade relations in the international context. Current situation and solutions - 1 -
Trade Activity Situation Between Vietnam and Japan -
Current Situation and Impact of Wholesale Trade on Production and Export in Vietnam in the Period 1996-2000 -
Vietnam - Japan economic and trade relations in the international context. Current situation and solutions - 12
Source: General Department of Customs
Import and export activities have contributed positively to the socio-economic development of both countries, especially Vietnam, which is in the process of promoting industrialization and modernization of the country. However, compared to the needs and potential for development, trade relations between the two countries have not been fully exploited. In the total import and export turnover of Japan, up to now, Vietnamese goods still account for only a small proportion of about 1%, while the proportion of China is 13.2%, Singapore 2.9%, Malaysia 2.7%, Thailand 2.6%, Indonesia 2.3%, and the lowest is the Philippines, which has reached 1.7%, much higher than Vietnam. The structure of Vietnam's exports to Japan is still monotonous, mainly raw materials and newly processed products (over 50%). Japan has been granting Vietnam preferential tariff treatment under the GSP, however, Vietnamese goods entering the Japanese market still often encounter difficulties due to the strict non-tax inspection system, especially strict regulations on quality standards, hygiene and quarantine.
2.2. Current export and import situation of Vietnam - Japan.
2.2.1. Scale
The VJEPA Agreement together with the AJCEP Agreement has created a favorable legal framework for the development of trade relations between the two countries, opening up opportunities to promote the export of goods and labor from Vietnam to Japan. Specifically: the two-way trade turnover between Vietnam and Japan in 2013 increased to 25.26 billion USD, 2.07 times higher than in 2007 (the turnover in 2007 reached 12.2 billion USD). According to the Agreement, within 10 years from the implementation of the Agreement, Vietnam commits to liberalizing 87.66% of trade turnover and Japan commits to liberalizing 94.53% of trade turnover. In the final year of the Tax Reduction Roadmap, that is, after 16 years of implementing the Agreement, Vietnam commits to liberalizing 92.95% of trade turnover.
Table 2.3: Turnover, growth/decrease rate of Vietnam's import/export turnover to continents and by country/country group in 2013
Market
Export | Import | Import and export | ||||
Value (Billion USD) | Compared to 2012 (%) | Value (Billion USD) | Compared to 2012 (%) | Value (Billion USD) | Compared to 2012 (%) | |
Asia | 68.57 | 11.5 | 108.20 | 17.8 | 176.77 | 15.3 |
- ASEAN | 18.47 | 4.4 | 21.64 | 2.7 | 40.10 | 3.5 |
- China | 13.26 | 7.0 | 36.95 | 28.4 | 50.21 | 22.0 |
- Japan | 13.65 | 4.5 | 11.61 | 0.1 | 25.26 | 2.4 |
- Korea | 6.63 | 18.8 | 20.70 | 33.2 | 27.33 | 29.4 |
America | 28.85 | 22.4 | 8.98 | 10.6 | 37.84 | 19.4 |
- USA | 23.87 | 21.4 | 5.23 | 8.4 | 29.10 | 18.8 |
Europe | 28.11 | 19.2 | 11.43 | 7.9 | 39.55 | 15.7 |
- EU (27) | 24.33 | 19.8 | 9.45 | 7.5 | 33.78 | 16.1 |
Africa | 2.87 | 16.0 | 1.42 | 37.7 | 4.29 | 22.4 |
Asia Positive | 3.73 | 9.9 | 2.09 | -5.3 | 5.82 | 3.9 |
Source: General Department of Customs
Vietnam's goods exports to Japan in 2013 were 13.65 billion USD, up 4.5% compared to 2012. However, this growth rate was quite modest compared to previous years (increased by 23% in 2010, 40% in 2011 and 21% in 2012). The main groups of goods that Vietnam exported to this market were: textiles and garments reaching 2.38 billion USD, up 20.7%; crude oil: 2.09 billion USD, down 16.4%; auto parts reaching 1.77 billion USD, up 8.5%; machinery, equipment, tools and spare parts reaching 1.21 billion USD, down 1.4%...
Vietnam's import of goods from the Japanese market increased only slightly (0.1%) while in 2010 it increased by 20.7%, in 2011 it increased by 15.4% and in 2012 it increased by 11.6%. The value of imported goods from Japan in 2013 was 11.61 billion USD. Of which, the group of imported machinery, equipment, tools and spare parts was 2.96 billion USD, down 12.3%; computers, electronic products and components was 1.82 billion USD, up 7.4%; iron and steel of all kinds reached 1.64 billion USD, up 5.9%; plastic products were 625 million USD, down 3.4%...
In recent years, although there have been positive and remarkable growth steps in the results of trade between the two countries, Vietnam has not yet fully exploited the potential of one of the largest markets in the world. According to data released by the World Trade Organization (WTO) in mid-September 2013, the total export turnover of goods in 2012 from Japan to all countries and territories reached nearly 799 billion USD, while the import statistics of goods from countries and territories to Japan were 886 billion USD. Thus, the value of goods that Vietnam exports or imports from this potential market still accounts for an extremely small market share, less than 2%.
However, Japan is still an important trade market of Vietnam, accounting for up to 10% of Vietnam's total import-export turnover with all markets in the world. In 2013, the total two-way turnover between Vietnam and Japan ranked 4th among all markets that Vietnam exports and imports goods; in which, it ranked 2nd in export and 3rd in import.
Table 2.4: Proportion and ranking of import-export turnover between Vietnam and Japan in the period 2007-2013
Year
Export | Import | |||
Market share (%) | Ranking | Market share (%) | Ranking | |
2008 | 13.6 | 2 | 10.2 | 4 |
2009 | 11 | 2 | 10.7 | 2 |
2010 | 10.7 | 2 | 10.6 | 3 |
2011 | 11.1 | 3 | 9.7 | 3 |
2012 | 11.4 | 2 | 10.2 | 3 |
2013 | 10.3 | 2 | 8.8 | 3 |
Source: General Department of Customs
2.2.2. Vietnam's exports to Japan
In 2013, Vietnam's main export groups to the Japanese market included: textiles, crude oil, machinery, equipment, tools & spare parts, seafood, wood & wood products, plastic products, computers, electronic products & components... In the first month of 2014, Vietnam's goods exported to the Japanese market included the following main items: textiles, crude oil, means of transport, machinery, equipment, tools & spare parts, seafood, wood and products, footwear of all kinds... In general, most of the export groups to the Japanese market in the first month of 2014 increased. Of which, the highest turnover was textiles with 228.40 million USD, accounting for about 20 market shares, up 9.2% over the same period last year. The second-largest item in terms of turnover was vehicles and spare parts with 169.58 million USD, up 6.7% compared to January 2013. Crude oil was the third-largest item in terms of turnover.
Export turnover to Japan reached 145.80 million USD, down 29.2% compared to the same period last year. Notably, cashew nuts are the item with the highest growth rate, up 128.6% compared to the same period last year, although the export turnover only reached over 1 million USD. Compared to the same period in 2013, export turnover to the Japanese market increased by 4.2%. With the turnover achieved in the first month of 2014, Japan has become the second largest export market of Vietnam after the United States.

Source: General Department of Customs
Chart 2.1: Proportion of Vietnam's exports to Japan
in 2013

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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