and is the relationship on which the economy operates as a continuous or reproductive process, at the same time, distribution also has a social function, a function of developing social society.
4. Due to its economic and social regulation functions, distribution provides the most effective economic tools for the state to use in regulating the economic and social laws in relation to achieving the goals chosen by society and the state.
1.2. Market economy and income distribution in a market economy .
1.2.1. Market economy.
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Stakeholders in Relationship with Investment Capital in Defense Economic Zones -
Vietnam - Japan economic and trade relations in the international context. Current situation and solutions - 1
The structure and method of distribution are determined by a certain mode of production. Therefore, to understand the specific distribution law, it is crucial to understand the nature of the specific mode of production. The above are general issues about distribution. These issues give us general ideas about distribution in any production. Since 1986, Vietnam has implemented renovation. The renovation essentially means shifting to a market economy and opening up the economy to integrate into the global economy. Therefore, in order to have a basis for considering the distribution of personal income in an enterprise, the form of cell organization in a market economy, we need to analyze the market economy as an economic system that is the foundation for development and the principles of income distribution that are appropriate to the market economy. Within the framework of the thesis, we can only outline the main features of the market economy.
1.2.1.1. Value relationship is the basic economic relationship and the law of value is the basic economic law of market economy .

In a market economy, “wealth appears as a huge pile of goods, and each individual commodity appears as the elemental form of that wealth” [42,151] . This implies: i , Production in a market economy is commodity production, that is, production of products for sale. Here, it can be understood that a market economy is first and foremost a commodity production. ii , When a product takes the form of a commodity
If production is commodity production, then in the body of production there is a change.
revolutionary change: “The flax has the same shape as before. Not a single fiber of flax has changed, but now it has a new social soul entering its body” [43,297] . This revolutionary change is when production turns into commodity production and the product of labor turns into commodities, then the social production becomes completely social, or socialization in the root of production becomes inevitable. The root of socialization is that social labor is divided into a two-sided process: the private side and the social side. It is precisely this two-sided nature of social labor that makes the product of labor turn into commodities, and the labor crystallizes in commodities into value. It can be said that socialized labor, that is, labor
The transformation of labor into two-sided labor is a transformation that changes the nature of labor, thereby changing the nature of social production, transforming production from natural production, in which people mainly exchange with nature, in which production and consumption are closely linked together in a closed structure, into a social process, a process of exchange, taking the social exchange of labor products as the basis. In a commodity economy, value relations are the basic economic relations, the relations on which people relate to each other in the process of economic activities, that is, relations with each other in production, relations in exchange and relations in distribution. Of course, once the value relations become solid, become the foundation, the law of value begins to arise and take effect. The law of value is the law that requires the production and exchange of goods on the basis of necessary social labor expenditure. This law of value gives us the correct concept of the origin of wealth and the nature of the market economy. Indeed, if wealth takes the form of commodities and the economic entity in commodities is value, then the origin of wealth in the market economy is social labor, labor with two attributes, private attributes and social attributes, and the economic life of social production is the movement of value: value is produced and increases continuously .
1.2.1.2. The market mechanism is the mechanism that decides the fundamental issues of the economy.
The core of the market is the mechanism by which the price of goods is determined. There are two decisive factors here. One is what determines the price. As a transformed form of value, price is the monetary expression of value, so price has its deep origin in value, but the direct determinant of price is the supply and demand of a commodity. Due to the correlation of supply and demand of commodities,
In principle, commodity prices are separate from value and revolve around value. K. Marx wrote:
The value of a commodity expresses the necessary, inherent relation of the process of its creation to the money commodity, which is external to the commodity. These exchange relations express the value of the commodity, just as they may express the larger or smaller quantities which the alienation of the commodity usually brings about under certain conditions. The possibility of a quantitative disagreement between price and value therefore lies in the form of value. This is not a defect of this form; on the contrary, it makes it suitable for a mode of production in which the rule can only be realized as a law of averages, the blind operation of irregularity” [42,136] .
Here , price is formed through the interaction of supply and demand, due to
that of the market. In other words, the market with the interaction of two forces of supply and demand, goods and money is what directly determines the formation of prices. In other words, the market mechanism is the mechanism that determines prices. Here , the interaction between market forces, that is, between production and consumption, between sellers and buyers, between goods and money in determining prices is in the form of competition. Competition here means, on the one hand, the process of determining prices.
price determination, and on the other hand, from there, production and exchange are on the principle of parity, that is, according to market prices. ë in a certain sense, the principle of parity, because
That is competition and the law of competition is the expression of the law of value, production and exchange are on the basis of necessary social labor expenditure. But in turn,
is the stage where the law of value is implemented, the principles of parity and competition are the essentials of the market mechanism. It makes the market mechanism
established and became an economic mechanism in which value moves and increases continuously.
Second , once prices are determined, prices have the following basic functions:
i , Price, on the one hand, is that which measures, or determines, the market value of a commodity, and on the other hand, through price, the value of the commodity is realized. Therefore, price is the basis on which buying and selling are carried out.
ii , Price is the equality of supply and demand, therefore, through the quantification of the value of goods, price simultaneously determines the scarcity of goods. In turn, through scarcity, people know the relative movement between supply and demand, and on the basis of the movement of supply and demand, people move the production structure, move the investment direction. It can be said that price is a great compass, a soldier showing people what to produce. In other words, through price, the market mechanism solves a fundamental problem of a production: the problem of what to produce . Any intervention that weakens competition and distorts prices seriously damages the market mechanism, thereby damaging the mechanism of regulation and rational allocation of resources for economic development, ultimately causing society to lose the basis for solving the first fundamental problem of the economy.
iii , Price is the monetary expression of value, so the law of value operates through the law of price. In production, the production subjects have very different levels of labor expenditure in creating goods, but when exchanged on the market, goods are sold at market prices. This means that if any economic subject has lower social labor expenditure than necessary social labor expenditure, then when selling goods at market prices, they not only receive the value of the goods, but also receive an additional value, that is, super-value. Here , market prices become the deciding law, how people produce or by what method of production .
iv , In a market economy, wealth is expressed as a huge pile of commodities, and commodities are the elemental form of wealth. This implies: a , Economic subjects in a market economy are also commodity subjects, and ownership here is essentially ownership of commodities. b , The economic realization of commodity ownership rights by owners is the realization of the value of commodities. Here , on the one hand, the circulation of commodities, therefore, the market and the market mechanism are what determine the economic realization of ownership rights; on the other hand, the form of realization of ownership rights is the price of the corresponding commodities .
This means that, ultimately, the division and distribution of wealth or income is on the basis of the market and that the economic realization of property rights is the realization of the price of the owner's goods. It can be said that in a market economy, the market and prices are the means by which the distribution of income is realized. In this distribution function, prices and markets are the decisive factors.
determine the most basic problem of the economy, the problem of production for whom or the problem of income distribution .
v , Through price, the law of value is the law of screening and eliminating outdated production methods and backward production units, at the same time, promoting the emergence of productive forces and adaptive relations, in general, promoting the emergence and development of new production methods. It can be said that the law of market economy is the law of the process of restructuring the economy, forming and developing new production methods, therefore, it is the economic system of development.
Thus, it can be said that price is the central category of the market economy and the market economy is a self-regulating economic machine, operated by the market mechanism, in which the market is what decides the basic issues of an economy.
1.2.1.3. A market economy is a profitable economy .
The form of wealth in a market economy is value. When money is formed, as a form of value, money is the basic form in which the wealth of production is expressed. But in a market economy, money is not
not only has functions in the process of commodity circulation, but also has another decisive function, the function of capital. Of course, money is not capital, but when money is in motion and increases, money is transformed into capital. From this we see that the market economy contains within itself a fundamental process, the process of money turning into capital, and therefore contains capital relations. “Value becomes self-moving value, self-moving coins, and as such it becomes capital” [42,203] . And the fact that money begets money, the production of surplus value, that is, capital, is established not only because it takes place in the market economic system, that is, the economic system that operates when the product of labor is transformed into commodities and labor crystallizes in commodities in the form of value, and the entire movement of the economy takes place on the basis of the market mechanism, according to the principle of equal value, but more decisively, capital is the essence of the market economy. V. Lenin once pointed out that the daily and hourly production of commodities gives birth to capitalism. And K. Marx determined:
If we compare the process of value creation with the process of value increase, we shall see that the process of value increase is simply the process of value creation extended beyond a certain point. If the process of value creation is extended to the point where the labor power paid by capital is replaced by a new equivalent, it is simply a process of value creation. But if the process of value creation continues beyond that point, it becomes a process of value increase ” [42,252]
and
As the unity of the labor process and the value-creating process, the production process is the process of commodity production. As the unity of the labor process and the value-increasing process, the production process is the capitalist production process, the capitalist form of commodity production” [42,254 ] .
K.Marx's analysis shows us that, on the one hand, the production of value and surplus value are in one system, one process, they are different in quantity; and on the other hand, in the end, the capitalist relationship is an internal relationship of the market economic system.
But when capitalist relations arose, the market economic process underwent a profound change. Now, production was not simply the production of commodities, and therefore the production of value, but the production of surplus value. Naturally, the production of surplus value became the whole that governed the entire economic process, and thus became the basic economic law and became the goal and the decisive driving force of the economic process.
In capitalist relations, the various costs of producing commodities in the form of constant capital and variable capital are considered as production costs, and the surplus value produced, considered as generated by capital, is called profit .
Here, when considering all waste in the form of capital waste, in the form of production costs, then there is a fundamental change in the economic nature of production: First , production, viewed from the perspective of the market economy, is the production of surplus, the production of profit. In other words, production completely sheds its material form, therefore, production is the creation of surplus value, the production of profit. If an activity
any activity that produces only a value corresponding to its cost of production is not
is called production. Second , in the capitalist form, the economic system is a business system, in which capital is invested and produced to generate profits . Here , the commodity-money relationship is the basic relationship, and the decisive economic relationship is the cost-profit relationship. Third , in the capitalist form, economic movement
driven by the goal of profit and profit is placed in a mechanism of conversion into additional capital and makes production become expanded reproduction, or in other words, accumulation, conversion of surplus into additional capital is an internal economic law of capital. From the above, we see that the market economy with capitalist content is a profit-making economy, and pursuing the goal of profit is an internal law of the market economy.
1.2.1.4. The market economy is an economy of enterprises .
In a market economy, the essence of economic activity is the movement and constant increase of value and economic activity, in the end, is no longer simply production, but business. Business is the investment of capital and the increase of capital value . It can be said that the entire economic activity of social production based on the market economic system is the sum of business processes. In a market economy, business processes are organized in enterprises. Enterprises, here, are the form of business organization in which capital is invested and surplus value is produced, or value is constantly increased. Thus, enterprises operating according to the method of capital investment aiming at profit on the basis of market mechanisms are enterprises of the market economy, an economy structured by enterprises operating according to market mechanisms.
When considering the market economy as a system, we consider market economic entities as representatives of economic categories, so economic entities
dX is placed outside the research object. But when it comes to enterprises, when it comes to business, the economic subjects are the business owners and the owners of the goods that make up the capital in motion, who are the decisive economic figures of the market economy .
Market economy has a development process. In the current development conditions
Modern market economy has transformed from a free market economy to a modern market economy with new characteristics. Firstly, the modern market economy is a macro market economy, that is, the economy as a system established by macro relations. Secondly, the modern market economy is a mixed market economy, a mixture of state economy and private economy. In which, the state appears as a special economic entity, a public economic entity, providing public goods and services. On the other hand, the state appears as a participant in regulating economic processes. Here , when the state has two identities, the identity of a public economic entity and the identity of a participant in regulating the economy, the state



![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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