The advising bank (or confirming bank) upon receiving the L/C with red clauses and the authorization of the issuing bank will pay in advance before delivering the goods to the exporter. It should be noted that, here, the financing responsibility belongs to the issuing bank, so regardless of the results of the exporter's contract performance, the issuing bank must also be responsible for repaying the notifying bank (or confirming bank) both the principal and interest of the advance payment loan. After that, the issuing bank of the red clause L/C will recover from the importer the advance payment as above.
2.2.2. Post-Delivery Financing
a) Financing discounting of documents according to L/C
To meet capital needs, after delivering the goods, the exporter can negotiate with the bank to discount the set of documents. Discounting the set of export documents is a form of bank financing the exporter through buying back or lending based on the set of export documents. This activity of the bank aims to finance working capital for the exporter to ensure continuous production and business without interruption while waiting for the foreign importer to pay for the goods.
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Factors affecting customer loyalty to international payment services at Asia Commercial Joint Stock Bank - 12 -
Factors affecting the decision to choose an international payment bank of enterprises in Ho Chi Minh City - 16 -
Concept and Objective Necessity of International Trade Finance Activities: -
Research on factors affecting the behavior of using international bank cards in Vietnam - 21

When discounting, the set of documents must be perfect and presented on time. The bank opening the L/C must be a reputable bank in the international market and have regular trading relations with the discounting bank. The production and business situation and the financial situation of the enterprise are stable and ensure payment capacity, have prestige with the bank. The discount amount depends on each bank but usually does not exceed 90% of the value of the issued L/C and must be within the credit limit. There are two forms of discount:

Non-recourse discount (closing discount): The bank, based on the value of the export documents, after deducting the interest and costs related to the collection of money from the L/C opening bank, will pay the remaining amount to the exporter with the condition that the exporter will not be recourse if the documents are not paid. In essence, this form of discount is the bank buying the entire set of documents.
documents or bills of exchange of the exporter. The risk for the bank in this form of discount is greater, so the discount amount is usually smaller than in the form of discount with recourse as presented below.

Discounting with recourse (open discounting): The bank, based on the value of the export documents, after deducting the interest and costs related to the collection of money from the L/C opening bank, will pay the remaining amount to the exporter on the condition that the exporter can be recoursed if the bank cannot collect the money from the L/C opening bank. Thus, the exporter's responsibility remains until the bank collects the money from the importer. The discounting fee is calculated in the form of discounting interest, calculated by day and the fee is of course lower than in the case of non-recourse discounting because the risk the bank has to bear is lower.
Currently, most banks perform recourse discounting.
b) Advance payment for goods to exporters
In case the set of documents does not meet the conditions for discounting, or has errors that the bank does not agree to discount, the exporter can request the bank to advance payment for the goods, usually at a rate of about 50%-60% of the value of the exported goods.
The Bank proceeds to collect debt by sending a set of documents abroad to collect debt. Within 60 days from the date of sending the documents to collect money without receiving a credit notice from the foreign bank, the Bank will automatically record a Debit in the customer's deposit account. If the customer's account does not have enough balance, the Bank will transfer the discounted or advanced amount to overdue debt within 7 working days. When paid by the foreign bank, the loan will be directly deducted along with other related costs.
III. FACTORS AFFECTING INTERNATIONAL TRADE FINANCING ACTIVITIES BY DOCUMENTARY CREDIT PAYMENT METHOD OF COMMERCIAL BANKS
1. State policy mechanism
Business activities of economic sectors in general and enterprises in particular are greatly affected by the State's economic development policies. Any changes in the legal framework, monetary policy, fiscal policy, import-export activities, etc. will affect the procedures for requesting funding, the process of implementing the bank's financing operations, and affect interest rates and commodity prices.
2. Bank
Banks can only finance businesses when they have sufficient capital to carry out this business while still ensuring other business activities. Capital also creates conditions for banks to improve technical infrastructure, apply modern scientific achievements... thereby expanding financing activities.
In addition, the human factor is also very important for the expansion of international trade financing activities. With a team of experienced, highly qualified staff, knowledgeable about the market, good ethics, high sense of responsibility... international trade financing by the TDCT method can truly be effective, bringing benefits to both banks and customers.
In addition, the reputation and relationship of the bank with the network of correspondent banks are also important factors in deciding the expansion of foreign trade financing activities. Because the bank has a wide network of operations, it allows it to better meet the international payment and import-export financing needs of customers. That is the reason why import-export enterprises always want to choose banks with financial capacity, reputation, wide correspondent relationships and business experience to be supported when participating in the international market.
3. Import-export enterprises
The TDCT payment method starts from the importer when they submit a request to open an L/C to the bank serving them. Therefore, the requirement for the importer is to have qualifications, understand the market, and understand the trade.
foreign trade... Because only when the terms of the L/C are completely consistent with the commercial contract or accepted by the exporter will it be valid and the financing by issuing L/C by the bank will be effective.
Similarly, for exporters, to get paid, they must present a perfect set of documents, and the preparation of documents must go through many complicated stages. Meanwhile, any error in the set of documents can be the basis for the importer to refuse to pay. Therefore, it requires the exporter to be qualified, experienced and proficient in foreign trade transactions.
In addition, the business ethics of the exporter also affects the results of foreign trade activities. If the exporter commits fraud or forges documents, it will directly pose risks to the importer, thereby affecting the international trade financing activities of the bank. In addition, if both the exporter and the importer commit fraud and collude with each other to defraud the bank, the risk to the bank from its financing activities is very high.
4. Exchange rate fluctuations
Due to the nature of international trade activities, which are the buying and selling of goods and services between different countries, payments must be made on the foreign exchange market. Therefore, this activity will be affected by exchange rates.
Exchange rate is a sensitive factor, it always fluctuates. When the domestic currency depreciates compared to foreign currency, the importer will not want to receive the goods for fear of loss. On the contrary, the exporter will suffer loss. In case the exchange rate is clearly stipulated in the contract to ensure the rights of both the exporter and the importer, it will cause risks for the bank. Thus, all three cases above affect the business results of enterprises and banks, thus indirectly affecting the international trade financing activities of banks.
Chapter I Conclusion
Chapter I is an introduction to international trade financing activities in general and international trade financing by the payment method of credit institutions in particular of commercial banks. Along with the trend of international economic integration, international trade financing activities of banks are becoming increasingly rich and diverse, not only meaningful to all participants but also bringing high efficiency to the economy.
In which, financing by the method of payment of credit institutions plays an important role and brings the most benefits to the participating parties. Banks in the world as well as in Vietnam pay great attention to developing this financing activity because of its safety, popularity and high efficiency. It can be said that this is one of the modern banking operations and will be increasingly improved to suit the development of international trade activities.
With the aim of illustrating more specifically the international trade financing activities by the method of payment of credit institutions of Vietnam Commercial Banks, the next chapter will be devoted to introducing this activity at the Joint Stock Commercial Bank for Non-State Enterprises of Vietnam (VPBank). Based on the practical implementation of the business at the Bank, the thesis will analyze the achievements as well as the shortcomings, find out the causes leading to these achievements and shortcomings, and then propose some solutions and recommendations with the hope of contributing a small part to the development of international trade financing activities by the method of payment of credit institutions at the Bank.
Chapter II
CURRENT STATUS OF INTERNATIONAL TRADE FINANCE ACTIVITIES BY DOCUMENTARY CREDIT PAYMENT METHOD AT JOINT STOCK COMMERCIAL BANKS FOR FOREIGN ENTERPRISES
VIETNAM STATE-OWNED BANK (VPBANK)
I. GENERAL INTRODUCTION OF VIETNAM JOINT STOCK COMMERCIAL BANK FOR NON-STATE ENTERPRISES (VPBANK)
1. Formation and development process of VPBank
Vietnam Joint Stock Commercial Bank for Foreign Trade of Vietnam (VPBank) was established under the Operating License No. 0042/NH-GP issued by the Governor of the State Bank of Vietnam on August 12, 1993 with an operating period of 99 years. The Bank began operating on September 4, 1993 under the Establishment License No. 1535/QD-UB dated September 4, 1993.
VPBank's main areas of operation include:




Mobilizing short-term, medium-term and long-term capital from organizations and individuals Receiving investment and development trust capital from domestic organizations Borrowing capital from the State Bank and other credit institutions
Short-term, medium-term and long-term loans to organizations and individuals
core
Discounting of commercial papers, bonds and valuable papers



Capital contribution, joint venture and share purchase according to current law. Implementation of payment services between customers.
Conduct foreign exchange business

Mobilizing capital from abroad

International payments and other payment-related services
international math

Provide domestic and international money transfer services in many forms, especially Western Union fast money transfer.
VPBank's initial charter capital when it was first established was VND 20 billion. Subsequently, due to development needs, VPBank increased its charter capital many times over time. By August 2006, VPBank's charter capital had reached VND 500 billion. On September 27, 2006, the Governor of the State Bank of Vietnam signed a decision allowing VPBank to sell 10% of its shares to OCBC Bank (Singapore) after a period of reviewing the conditions and completing procedures from OCBC Bank. Accordingly, OCBC completed the procedures for transferring money to buy shares, equivalent to VND 250 billion, and the entire amount was used to increase VPBank's charter capital from VND 500 billion to VND 750 billion. Following that, VPBank's Board of Directors planned to increase charter capital from VND 750 billion to VND 1,500 billion in 2007, and VPBank's first capital increase plan of 2007 was completed in May 2007.
Currently, VPBank's shareholders include more than 100 individuals and legal entities, including two foreign shareholders: Dragon Capital (holding 10.9% of charter capital) and OCBC Bank holding 10%.
During the process of formation and development, VPBank has always paid attention to expanding its scale and strengthening its operations in major cities. As of April 2007, the VPBank system has a total of 61 transaction points including: Head office in Hanoi, 20 level I branches in major provinces and cities such as Hanoi, Ho Chi Minh City, Hai Phong, Quang Ninh, Vinh Phuc, Bac Giang, Da Nang, Hue, Nha Trang, Can Tho, ..., 41 level II branches and transaction offices in key economic provinces and cities of the country. In addition to expanding its transaction network, in 2006, VPBank also opened two more affiliated companies, namely the Debt Management and Asset Exploitation Company and the Securities Company.
The number of VPBank employees in the entire system to date is over 1,000 people, most of whom are university and post-graduate staff (accounting for 87%). Realizing that the quality of staff is the strength that helps VPBank be ready to face all competitions, especially in the upcoming challenging period when Vietnam truly enters the international economic integration, in recent years, VPBank has always paid attention to improving the quality of human resource management.
Since its establishment and development, VPBank has encountered many difficulties because banking business is inherently complex and contains many risks. However, with the wise management of the Board of Directors and the dynamism, creativity and enthusiasm of the young staff, VPBank has innovated itself and grown steadily. Especially in recent years, the Bank has found its place in the market and gained the trust of customers, especially the Bank's target customer group - small and medium enterprises and individual customers of the middle class.
Regarding strategic vision, VPBank continues to affirm and persevere in its retail banking strategy, striving to achieve higher growth in all aspects each year to become the leading retail bank in the Northern region by 2010 and among the top 5 banks of joint stock commercial banks in the country, while also being a prestigious bank in Southeast Asia in terms of quality, efficiency and reliability.
2. VPBank's business activities in recent years
2.1. Capital mobilization activities
With the goal of developing VPBank into one of the leading retail banks in Vietnam, in recent times, the Bank's capital mobilization activities have focused on providing retail banking products and services, targeting small and medium-sized enterprises and individuals.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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