Usually have management, business plan and market research.
First-stage financing: financing for companies lacking capital to produce goods and launch them on the market.
Expansion financing: The VC Fund finances businesses to expand production, expand market scope; or develop and upgrade a product and finance companies preparing for initial listing within the next 6 months to 1 year. At the same time, the Fund also helps businesses build a reasonable ownership structure. This stage has begun to bring financial benefits to all parties, including benefits in building high-tech capacity for the economy.
Later stage : is the stage where businesses penetrate deeply into the market through accelerated business activities and creating new products. The stock market often plays the role of a bridge between businesses and the market during this stage .
Table 4: Expected Risks and Returns in the Venture Capital Process
Risk potential
Highest Lowest Technology Incubation Product Development LBO 7 | |
Stage | |
% ROI 8 expected | 50% 40% 30% Highest Lowest |
Profitability |
Maybe you are interested!
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Venture capital activities in the world and some lessons for Vietnam (2008) - 14 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Some solutions to limit risks in international goods trading activities of Vietnamese traders - 10 -
Impact of Financial Market Development on Enterprise Capital Structure by National Institutional Quality -
The impact of financial market development on the capital structure of listed enterprises in the ASEAN Economic Community - 28

Source: Compiled from research by MSc. Dang Thi Thu Hoai, Central Institute for Economic Management and Research, 2003.
2.3.3 End of investment (also known as exit)
Venture capital operates in cycles, and each cycle usually ends with an exit, which is when venture capital managers liquidate their investments, recover capital and profits (if any) and distribute them to the participants. Exit is an important step, not only because it satisfies the interests of the participants but also because it will increase the efficiency of using the financial and non-financial contributions of venture capital managers due to the rotation of capital to support
7 LBO: Leverage buy out – Buy back with borrowed capital
8 ROI: Return on investment – Return on investment
for a new generation of startups. That is why this is a special feature of this capital channel.
Exits also have an impact on the relationship between a venture capital fund and its investors. Exits satisfy three problems in the venture capital manager-investor relationship. First , capital providers need a way to evaluate the skills of venture capital managers, so that they can decide which managers to provide new capital to. Second , capital providers need to evaluate the risk and return on venture capital investments relative to other investments, so that they can decide whether and how much to invest. Third , capital providers need to be able to withdraw capital from less successful managers. The exit of venture capital funds from specific portfolios creates a benchmark that allows capital providers to evaluate both the skills of different venture capital managers and the ability of venture capital to generate returns relative to other investments. At the same time, paying the exit proceeds to the capital providers would allow them to rotate funds from less successful venture capital managers to more successful ones.
Capital exit channels
- Initial public offering (IPO ): is when a company is listed on the stock market for the first time and sells shares to the public for the first time. Accordingly, the issued securities must be high-quality securities, the issuing company must be a company with future development prospects, and to be issued, the issuing company must satisfy many requirements of the securities market management agency. If a young company is successful and needs more equity capital to develop production and investment, this is a good thing to do.
This exit route, although costly, is the preferred route because it generally yields the highest valuation for the company while preserving the independence of management. The potential for an exit via an IPO allows the startup and the venture capital fund to enter into a
The implicit agreement automatically enforces control, whereas the venture fund agrees to return control to the successful startup, by exiting through an IPO with the assumption that the startup will retain control over a sufficiently large block of shares.
Through an IPO, the VC’s stake is reduced and the recipient company is no longer dependent on the VC’s stage-by-stage funding. The IPO reduces the startup’s liquidity constraints and the stock market reduces the need for close monitoring by the VC. Finally, the explicit contract between the VC and the recipient company ensures that significant control rights initially granted to the fund are lost after the IPO, regardless of whether the fund sells shares.
- Commercial sale : is a fairly common exit channel, especially in Europe where most countries have a financial market based mainly on banks. It is the sale (or merger) of a new company to a larger company. Compared to the exit channel of initial public offering (IPO), commercial sale is considered a faster and cheaper method. Large companies, especially those with complete products and stable income streams, are often more interested in buying profitable startups than building new businesses from scratch. In addition, business acquisitions are also due to the following main reasons: (1) Obtaining people, skills or intellectual property, especially in the high-tech sector; (2) Being able to combine the business areas of this enterprise to supplement and support other activities of the company; (3) Acquiring a competing business competitor to increase market share and gain large profits; (4) Customers always want to go upstream in the supply chain to ensure a stable supply and minimize costs; (5) Suppliers want to go downstream to control market share.
This approach ensures the possibility of refinancing by a new investor at the end of a closed-end fund, while also ensuring independent valuation. In addition, it allows the management of the investee company to remain on board immediately.
even without the option of an IPO, and allows a company to refinance. However, this exit route can be detrimental to the company’s management, as they lose their independence when they are acquired or merged with a larger company.
- Share buyback : is a popular exit channel in VC and is very important for investors. At the same time, it also allows the capital receiving company to regain control after having to share and be governed by the venture fund. When conducting this form, the partner entrepreneur will buy back the venture fund's ownership in the business at a value higher than the valuation of the equity they are holding by borrowing capital from the fund itself (as well as from any other VCs participating). They will gradually repay the debt with the income from the acquired business and the debt payment will be completed at the closing stage.
II. THE ROLE OF SME IN THE NATIONAL ECONOMY
The scientific and technological revolution has created rapid and miraculous changes in the world. The time from research and development to application into production is very fast, and the product life cycle is also reduced. For businesses, research and development and technological innovation are vital to survival and development. As for countries that are masters and leaders in science and technology, it will directly affect the position of that country in the international arena. Therefore, countries around the world always want to create an open investment environment to attract more domestic and foreign capital in general to invest in industries in the national economy. And FDI capital in particular is for businesses (usually small and medium enterprises SMEs) to develop new technologies, highly creative but with high risk of failure. Thus, FDI has a direct impact on the following factors:
1. For businesses, FDI has two basic roles:
Firstly, providing financial resources for businesses , especially high-tech businesses. For many different reasons, large corporations find it difficult to implement risky technological product innovation projects. Meanwhile, small and medium-sized enterprises are more successful in implementing these projects with financial support from investors, because the capital source
Venture capital does not require enterprises with projects to have collateral or credit as other traditional credit sources. In the 5 funding stages of the venture capital process (presented in the previous section), funding for the first 3 stages (seed/incubation stage, initial stage and start-up stage) plays a very important role because it affects the nurturing of creative ideas and solves the scarcity of other capital sources. In these 3 stages, the banking system is completely unable to provide capital for new technology ideas due to the high failure rate. Only when enterprises expand production and supply products to the market, then banks will provide capital at a relatively limited level to enterprises.
Table 5: Investment capital for businesses in stages 9
Stage
Research and Development (seed/incubation) | Testing (startup & early stage) | Expand production and accelerate | |
Main sources of capital | - State budget - Funding from individual capitalists - DTMH | - State budget - DTMH | - Bank - Capital market (stocks, bonds) - DTMH |
Source: Economic Research Journal, No. 305, October 2003, pp. 12-13. Venture capital has helped these enterprises innovate production and business, promoting the process of launching products to the market as well as listing on the stock market. In fact, most of the pioneering companies in creating and exploiting new generations of computers and software products, contributing to promoting the new technological revolution and the shift in industries such as Intel, Microsoft, Yahoo, Apple, and recently Google ... when starting up all received venture capital, Apple company in the early stages of its start-up received
400,000 USD of venture capital, Yahoo company received 4 million USD. In fact, in the US, not only the above mentioned businesses when establishing and developing depend on
9 This diagram is only correct in cases where a person/organization has a creative idea or new technology but does not have enough resources to develop their project.
Thanks to venture capital support, at least 50% of high-tech companies have received help through VC funding during their development.
Thus, the success of these enterprises not only brings profits to enterprises and capital providers but also contributes to economic development in general. The emergence of FDI activities has led to the emergence and completion of a series of other industries such as the stock market and high-tech fields. In terms of society, the emergence of FDI activities to invest in enterprises has contributed to solving the employment problem for many people in society.
Second, support businesses in conducting business activities. Not only providing capital, VCs also support business administration such as recruiting professional management teams, planning production, sales, marketing ... In addition, they also provide legal advice such as intellectual property rights, patents, trademarks. VCs also support the issuance of shares of businesses, remove difficulties in applying for legal procedures for newly established businesses, as well as disputes when businesses encounter contracts ... All of these support activities are supported by VCs with the highest goal of helping businesses grow and develop quickly, and ultimately they will reap profits from the investment they have made.
2. For the financial market in general, and the stock market in particular
Securities trading is a form of capital business, so it is an important and inseparable part of the financial market. With the characteristic of withdrawing capital and making profits mainly through the stock market, securities trading has had a significant impact on the development of the financial market in general and the stock market in particular.
The IPO market is growing rapidly. One of the most important and popular exit methods of the IPO is to offer shares of the investee company to the public, which means transforming the company from a private joint stock company into a public company. This is a unique exit method of the IPO type, stemming from a characteristic of this type of fund that takes newly established or growing private joint stock companies as the main investment target. Even a private joint stock company being funded
The fact that the capital of the private equity fund is converted into a public company is also considered one of the factors proving the success of the private equity fund itself. However, the relationship between the private equity fund and the IPO market is not simply a one-way relationship, but on the contrary, they have a mutual influence. To convert a company from a private ownership form to a public company requires an active IPO market. Conversely, a developed IPO market is also one of the necessary conditions to create the premise for the private equity fund to promote its role.
In addition, the financial market also has a reciprocal relationship with other financial institutions such as banks, insurance, etc. Therefore , if the financial market operates well, it will also promote the development of these financial institutions and thereby the stability of the financial market in particular and the economy in general.
3. For the process of technological innovation
The relationship between FDI and technological innovation stems from the characteristics of FDI specializing in investing in projects with bold ideas, requiring large amounts of capital, and high technology is a field that meets these standards. There are many factors contributing to economic growth such as the quality of labor and capital, technological progress, the level of competition, economies of scale, resource reallocation, economic policy, etc. in which the technological factor plays an important role. Indeed, it contributes to increasing labor productivity of labor and capital factors, if investment in science and technology is effective, and therefore, inevitably leads to high economic growth. However, investment in technological innovation requires increased investment capital. In developing countries, the problem of lack of capital to develop science and technology to meet the needs of economic growth becomes a vicious cycle. To break that vicious circle, the state needs to have policies to attract investment capital for technological innovation in the most effective way. There are many different sources of capital to finance technological innovation. In which, venture capital is one of the key sources of funding to promote the development of science and technology, increasing the factor of energy.
TFP 10 and thus promote sustainable growth and development of the economy.
Attracting venture capital, especially from foreign sources and from the domestic private sector, will first of all reduce the pressure on investment capital for technological innovation activities. In addition, the skills and management experience of venture capitalists will lead to investment capital being used effectively for the process of developing and applying technology to economic activities. In addition, investing venture capital in the process of technological innovation will create opportunities for the development of new industries and new businesses, thereby contributing to economic restructuring, reducing unemployment, promoting sustainable economic growth and development.
In addition, venture capital also plays an important role in creating close links between organizations such as financial institutions, universities, technology-oriented enterprises, industrial corporations and forming a "complex network". The links in this network are closely linked together, supporting each other to develop together. The development in depth and breadth of this network contributes to promoting the development of science and technology, innovation of the education system, development of financial markets, development of small and medium enterprises in the field of technology development and application and thus contributes to promoting the economic growth of the country. Moreover, the effective operation of venture capital organizations and organizations in the network will limit the situation of information asymmetry, contributing to minimizing risks for investors and for the whole economy in the process of innovation.
For developing countries, where the financial market is not yet developed, small and medium private enterprises are not focused on and invested in, and scientific and technological resources are being wasted, it can be said that FDI is an important solution to develop these factors to achieve the best economic growth.
10 Total factor productivity (TFP) in Cobb-Douglass's product output formula: Y= AxK α xL 1-α where K, L are the input factors capital and labor.


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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