Regarding key schools, the proportion of key schools in the sample accounts for 32%, the proportion of non-key schools mainly accounts for 68%. This proportion is consistent with the overall.
2.2.3.2. Analysis of the current status of financial management towards financial autonomy of public universities in Vietnam
Doubting the factors in the model affecting the financial autonomy of public universities, through the collected data, the author analyzes the correlation of factors affecting the financial autonomy of public universities, specifically through the table
2.32 as follows:
110
Table 2.32: β coefficients – assessing the correlation between variables in the research model
Years in operation | Region | Training industry | Key features | Entry point 2009 | Entry point 2010 | Number of training majors | Classroom area of all types | Total number of permanent lecturers | Ratio of lecturers with PhD or higher | Total revenue in 2009 | Land area | Library area | Percentage of lecturers with Master's degree or higher | Dormitory area | Training Links | Teaching CTTT | Financial independence | |
Number of years of operation dynamic | 1.00 | |||||||||||||||||
Region | -0.23 | 1.00 | ||||||||||||||||
Training industry | -0.30 | 0.54 | 1.00 | |||||||||||||||
Key features | 0.05 | -0.05 | -0.28 | 1.00 | ||||||||||||||
Entry point 2009 | 0.36 | -0.36 | -0.37 | 0.25 | 1.00 | |||||||||||||
Entry Point 2010 | 0.41 | -0.34 | -0.37 | 0.28 | 0.97 | 1.00 | ||||||||||||
Number of training majors | 0.18 | 0.39 | 0.28 | 0.13 | -0.38 | -0.36 | 1.00 | |||||||||||
Acreage Classrooms of all kinds | 0.44 | 0.09 | -0.02 | 0.23 | -0.02 | 0.04 | 0.50 | 1.00 | ||||||||||
Total number of permanent lecturers | 0.55 | 0.13 | -0.08 | 0.30 | 0.06 | 0.10 | 0.48 | 0.75 | 1.00 | |||||||||
Ratio of lecturers with PhD or higher | 0.18 | -0.32 | -0.50 | 0.59 | 0.39 | 0.37 | 0.07 | 0.00 | 0.12 | 1.00 | ||||||||
Total revenue in 2009 | 0.47 | 0.19 | -0.11 | 0.50 | 0.21 | 0.24 | 0.37 | 0.65 | 0.73 | 0.27 | 1.00 | |||||||
Land area | 0.14 | 0.08 | -0.09 | 0.21 | -0.40 | -0.37 | 0.47 | 0.40 | 0.23 | 0.05 | 0.20 | 1.00 | ||||||
Library area | 0.43 | -0.06 | 0.02 | 0.18 | -0.05 | 0.05 | 0.63 | 0.63 | 0.48 | 0.22 | 0.40 | 0.43 | 1.00 | |||||
Ratio of lecturers from MSc and above | 0.19 | -0.31 | -0.33 | 0.45 | 0.13 | 0.15 | 0.15 | 0.09 | 0.09 | 0.76 | 0.26 | 0.03 | 0.34 | 1.00 | ||||
Dormitory area | 0.32 | -0.16 | -0.05 | 0.13 | 0.06 | 0.11 | 0.28 | 0.58 | 0.49 | 0.19 | 0.33 | 0.37 | 0.65 | -0.07 | 1.00 | |||
Mining Link create | -0.06 | 0.06 | -0.22 | 0.19 | 0.26 | 0.23 | -0.33 | -0.08 | -0.17 | 0.29 | 0.16 | 0.06 | -0.04 | 0.09 | 0.29 | 1.00 | ||
Teaching CTTT | 0.37 | -0.17 | -0.45 | 0.19 | 0.00 | 0.02 | 0.37 | 0.39 | 0.31 | 0.27 | 0.26 | 0.43 | 0.27 | 0.16 | 0.29 | 0.02 | 1.00 | |
Financial independence | 0.18 | -0.24 | 0.17 | 0.14 | 0.18 | 0.17 | -0.06 | 0.22 | 0.17 | 0.09 | 0.32 | 0.07 | 0.19 | 0.15 | 0.22 | 0.24 | 0.19 | 1.00 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Current Status of Financial Mechanism for Science and Technology Activities in Universities in Our Country

Source: Data analysis results, using SPSS software - Author synthesized based on the database of appendix 2
The financial autonomy variable is measured by non-state budget revenue/total revenue of public schools. It is recognized that this is only one of the scales showing financial autonomy, but it is a quantified scale and has a basis for analyzing the remaining factors.
After analyzing the collected data, the data in Table 2.32 shows the correlation coefficient β between the variables in the factor. Due to the small sample, the coefficient β >0.15 is statistically significant. The results show that the time of operation of the schools; entrance exam scores in 2009; 2010; classroom area of all types; number of permanent lecturers, total financial revenue are correlated with financial autonomy. No relationship or influence of the remaining factors on financial autonomy was found. For example, if the university opens more training majors, the newly opened majors do not have much training experience, so it is easy to lead to a situation where they cannot recruit students, which will lead to a shortage of revenue, forcing the remaining majors to support revenue to survive, meaning that there is an inverse relationship between the number of majors the school trains and the ability to self-collect. Or the financial autonomy is not influenced or is very little influenced by the region or locality where the school is located (β= -0.24 – the correlation between region and financial autonomy). The land area of the school does not affect financial autonomy, but the area of classrooms that directly generate revenue for the school strongly affects financial autonomy. Through Table 2.32, it seems that the application of advanced programs helps increase revenue for the school.
Based on the data in Table 2.32, the author will select factors that have a close correlation with financial autonomy (β >0.15) for further analysis.
For each factor affecting financial autonomy, the author groups and compares groups of the same factor.
Current status of public assets
One of the prerequisites for public universities to be able to exercise autonomy is existing public assets. Existing public assets include: the school's land area, the floor area of construction directly serving training (specifically: Area of classrooms of all types, library area, laboratory area, practice workshop area), floor area of the school's dormitory. The system of textbooks, lectures, scientific research works, copyrights, etc. However, only the area of classrooms, library area, dormitory area are closely correlated with financial autonomy.
Through analysis, it shows that, in general, the training facilities of schools have been improved a step, but still do not ensure that schools meet the needs of learning and research.
In recent years, the Party and the State have paid attention to investing in education and training, building facilities, and improving equipment... for universities and colleges. Many schools
Benefiting from investment from foreign projects, there are additional facilities such as laboratories, foreign language classrooms, computer systems, etc.
If determined according to the standard of 65 m2 / 1 student, universities and colleges in Hanoi need at least 3,300 hectares; Ho Chi Minh City needs at least 3,100 hectares. Currently, schools in Hanoi have nearly 1,700 hectares, schools in Ho Chi Minh City have about 1,500 hectares. Thus, Hanoi needs to add more than 1,300 hectares of land to existing schools; Ho Chi Minh City needs to add about 1,600 hectares. In general, the whole country, with a scale of nearly 2.2 million students, an average of 65 m2 / 1 student, needs 14,200 hectares, currently there are only nearly 7,000 hectares. Thus, only considering existing schools, the demand
The land area needed is about 7,300 hectares. Many schools in Hanoi and Ho Chi Minh City have an area of less than 2 hectares, such as Ho Chi Minh City University of Architecture (0.6 hectares); Ho Chi Minh City University of Economics and Finance (0.8 hectares); Van Lang University (0.6 hectares). Most schools in the cultural and artistic sectors have small areas (not large enrollment scale) [9].
If calculated for 21 schools in Hanoi in the statistical sample, the area of these schools is only 62 hectares, while the number of students recruited in the two school years 2008-2009 and 2009-2010 is
140,000 students. Thus, the converted area per student is only 44m2 , quite lacking.
much more than the standard presented above. Here, we only mention the land area allocated to each student, not mentioning the land area serving the training process, such as libraries, laboratories, practice rooms, computer rooms, etc. Most schools are still too lacking, unable to meet the needs of teaching and learning according to modern methods to meet quality standards like countries in the region and in the world.
Due to the increasing demand for learning in society, the requirements of socio-economic innovation and international integration pose many new problems, so the shortage of lecture halls, classrooms for students, lack of teachers' offices, lack of textbooks, documents, and lack of learning facilities is still common in most universities and colleges. The training program is outdated and does not integrate into the international training field. In fact, the State's investment sources for university programs in this field through target programs are still very limited. In recent years, the investment rate for target programs accounts for about 5.5-5.8% of total state budget expenditure and about 2%-3% of total social expenditure for universities. With that investment rate, universities are unlikely to be able to conduct research to build and perfect the system of programs, textbooks, and have a modern learning material system, updated with domestic and international situations.
Analysis of the group of indicators to assess the current state of public assets of the school affecting the ability to be financially autonomous has a correlation including: classroom area of all types, library area, dormitory area. The results of data analysis show (see table 2.33).
Table 2.33: Classroom area, library area, dormitory area affect financial autonomy
Classroom area of all types (m 2 )
Financial autonomy ratio corresponding | |
43% | |
From 3001 - 7500 | 41% |
From 7501 - 15000 | 58% |
Greater than 15001 | 63% |
Library area (m2) | |
Under 1000 | 43% |
From 1001 - 2500 | 52% |
From 2501 - 6000 | 55% |
Greater than 6000 | 56% |
Dormitory area | |
Under 4000 | 26% |
From 4001 - 10,000 | 61% |
From 10,001 – 20,000 | 62% |
Greater than 20,000 | 62.5% |
Source: Data analysis results, using SPSS software - Author synthesized based on the database of Appendix 2
It can be said that the area of classrooms of all kinds is the main income generating asset of schools, when the area of classrooms of all kinds is larger, the schools have facilities and locations for training. In the current conditions of Vietnam, the ability to apply information technology through the internet is widespread, universities invest in libraries, or dormitories to create better conditions for students to acquire knowledge. From there, it is possible to increase other sources of income besides the state budget.
Current status of teaching staff
Through the teaching staff, it is possible to evaluate the quality of training in the process of building the brand of each school and thereby attract students to these schools. This greatly affects the construction of policies on non-budgetary revenues.
The statistical data of 50 sampled universities, the structure of lecturers and staff of the schools affecting the ability of financial autonomy, are presented in the following table 2.34:
Table 2.34: Teaching staff impact on autonomy
Full-time lecturer (person)
Financial autonomy ratio corresponding | |
Under 100 | 50% |
From 101 - 200 | 52% |
From 201 - 300 | 55% |
From 301 – 500 Greater than 500 | 55.6% 58% |
Percentage of lecturers with qualifications from Master's degree or higher | |
Under 40% | 56% |
From 40.1% - 60% | 56% |
From 60.1% - 85% | 58% |
Greater than 85% | 58.5% |
Source: Data analysis results, using SPSS software - Author synthesized based on the database of Appendix 2
The higher the ratio of lecturers to Masters (including: number of PhDs/PhDs, Associate Professors, Professors), the more autonomy tends to increase.
Responding to the needs of educational development, along with the increase in the number of colleges and
Universities, the number of students and lecturers in schools also increased gradually over the years.
In the 1987-1988 school year, the total number of lecturers nationwide was 20,212, of which only 526 were professors and associate professors. By 2008-2009, the number of lecturers had increased to 61,190 and the number of professors and associate professors had reached 2,286. The number of doctoral and master's degrees also increased to improve the quality of training. In 1991, master's degree training was conducted. By 1997, the whole country had 3,802 master's degree lecturers. After 10 years of training, in 2009, the number of master's degree lecturers had increased to 22,831, 6 times higher than in 1997.
However, the growth rate of the number of lecturers who are Professors and Associate Professors is only concentrated in public universities in large cities (Hanoi, Ho Chi Minh City), which is one of the factors that create deep expertise to attract learners in different professions, leading to the development and economic restructuring not being as expected. This factor is also affected by the nature of the income. The payment for Professors and Associate Professors in universities in particular and society in general is large. Therefore, the high rate of Professors and Associate Professors cannot confirm the high financial autonomy, because in reality, these lecturers mainly train and guide Masters and PhDs (the number of students enrolled in this training system is small compared to university training).
Public university brand
With the current situation in Vietnam, the measurement of the brand of public universities is very limited. The author has pointed out four measurements as follows: entrance exam scores of public universities, whether the university is a key university according to the classification of the Ministry of Education and Training, the number of students of public universities who find jobs in their field of study after graduation, especially reducing the situation where employers have to retrain, and whether the university conducts training according to advanced programs, high-quality programs or not?
The scale of entrance scores of universities over the two years 2009 - 2010 and the number of key schools analyzed shows:
Table 2.35: 2009 entrance scores and the impact of autonomy
Entrance exam scores year
2009
Financial autonomy ratio corresponding | |
From 13 points – 15 points | 44% |
From 15.1 points – 17 points | 59% |
From 17.1 points – 19 points | 57% |
From 19.1 points – 22 points Greater than 22 points | 57.5% 58% |
Source: Data analysis results, using SPSS software - Author synthesized based on the database of Appendix 2
In recent years, the entrance exam scores of many schools are low. The Government's policy is to use 3 subjects in the entrance exam, the knowledge used in the entrance exam is basic knowledge. However, looking at the data table 2.35, a surprising thing is that the knowledge used in the entrance exam is basic knowledge, but many schools have an average score of 3 subjects below 15 points (Vietnam's scale is 10 points), but besides that, there are many schools with quite high entrance scores, for example, the University of Economics - Hanoi National University, National Economics University, University of Construction, University of Education...
It can be said that this measure is difficult to convince developed countries, however, currently, according to the author's subjective opinion and according to statistics: universities with high entrance scores are all schools that mostly select excellent students and their chances of getting a better job after graduation are synonymous with the ability to evaluate the brand of that university better.
Schools with admission scores ranging from 15.1 to 17 points and the highest bracket in the statistics appear to have a higher degree of autonomy than the other groups. The autonomy corresponds to the level of
The score from 19.1 to 22 points is 57.5%. It can be said that schools with high entrance scores are more highly regarded and therefore have better financial autonomy.
Current status of advanced training programs of public universities
According to the Prime Minister's decision on the project "Training according to advanced programs at some Vietnamese universities in the period 2008 - 2015" dated October 15, 2008, the criteria for identifying and implementing advanced programs are understood as follows:
The applied advanced program is a program designed and built by training institutions based on the training program currently being applied at advanced universities in the world (referred to as the original program), including content, methods, training organization and management processes and taught in English; with Marxist-Leninist Science subjects as required for Vietnamese students.
The original program must be selected from training programs of universities in the top 200 universities in the world in the rankings of prestigious educational associations and organizations in the world or in the top 20% of the best training programs in the rankings of training majors of national or international educational associations and organizations; have advanced content, linked to the socio-economic development orientation of our country and suitable to the implementation capacity of the applied university.
Also according to this decision, the criteria for selecting universities to implement advanced programs are:
Universities are assigned to implement advanced programs when they meet the following criteria:
The school's advanced training program registration project meets quality standards and is selected according to the general evaluation and selection process prescribed by the Ministry of Education and Training.
Ensure the quantity and quality of the management staff and permanent lecturers according to regulations, meeting the requirements for implementing advanced quality programs; have a plan for the teaching staff to meet at least 80% of the requirements for the training programs of phase 1, and 100% of the requirements for the training programs of the following phases.
Ensure facilities are consistent with the training program and teaching staff, strive to prepare adequate equipment and laboratories before teaching specialized subjects.
Have a specific, feasible plan to ensure funding to implement advanced programs; have the ability to mobilize businesses and other partners to participate in implementing or sponsoring advanced programs.
Have training experience, especially for the major registered for training under advanced programs; have many achievements in training activities, science and technology activities, innovation in organization and school management. Priority is given to key universities in consideration for




![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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