Factors affecting customers' decision to use non-cash payment services at Agribank - Nam Song Huong Branch - 17




Disagree

6

5.0

5.0

5.0


Central

23

19.2

19.2

24.2

Valid

Agree

52

43.3

43.3

67.5


Totally agree

39

32.5

32.5

100.0


Total

120

100.0

100.0


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Factors affecting customers decision to use non-cash payment services at Agribank - Nam Song Huong Branch - 17


CHIPHI3


Frequency

Percent

Valid Percent

Cumulative Percent


Disagree

3

2.5

2.5

2.5


Central

25

20.8

20.8

23.3

Valid

Agree

48

40.0

40.0

63.3


Totally agree

44

36.7

36.7

100.0


Total

120

100.0

100.0


Customer Reviews for the Job Impact Group


Statistics


CONGIN1

CONGVIEC2

CONGVIEC3

CV


N

Valid

Missing

120

0

120

0

120

0

120

0

Mean


3.64

3.70

3.84

3.7278

Mode


4

4

4

4.00


CONGIN1


Frequency

Percent

Valid Percent

Cumulative Percent


Disagree

3

2.5

2.5

2.5


Central

48

40.0

40.0

42.5

Valid

Agree

58

48.3

48.3

90.8


Totally agree

11

9.2

9.2

100.0


Total

120

100.0

100.0



CONGVIEC2


Frequency

Percent

Valid Percent

Cumulative Percent


Valid

Disagree

Central

2

38

1.7

31.7

1.7

31.7

1.7

33.3



Agree

74

61.7

61.7

95.0

Totally agree

6

5.0

5.0

100.0

Total

120

100.0

100.0



CONGVIEC3


Frequency

Percent

Valid Percent

Cumulative Percent


Disagree

3

2.5

2.5

2.5


Central

28

23.3

23.3

25.8

Valid

Agree

74

61.7

61.7

87.5


Totally agree

15

12.5

12.5

100.0


Total

120

100.0

100.0



Customer Reviews for the Usage Decision Group


Statistics


QUYETDINH1

QUYETDINH2

QUYETDINH3

QD


N

Valid

Missing

120

0

120

0

120

0

120

0

Mean


3.81

3.84

3.89

3.8472

Mode


4

4

4

4.00


QUYETDINH1


Frequency

Percent

Valid Percent

Cumulative Percent


Disagree

10

8.3

8.3

8.3


Central

19

15.8

15.8

24.2

Valid

Agree

75

62.5

62.5

86.7


Totally agree

16

13.3

13.3

100.0


Total

120

100.0

100.0



QUYETDINH2


Frequency

Percent

Valid Percent

Cumulative Percent


Valid

Disagree

Central

5

20

4.2

16.7

4.2

16.7

4.2

20.8



Agree

84

70.0

70.0

90.8

Totally agree

11

9.2

9.2

100.0

Total

120

100.0

100.0



QUYETDINH3


Frequency

Percent

Valid Percent

Cumulative Percent


Disagree

4

3.3

3.3

3.3


Central

23

19.2

19.2

22.5

Valid

Agree

75

62.5

62.5

85.0


Totally agree

18

15.0

15.0

100.0


Total

120

100.0

100.0


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