57
Expenses for self-comparison and declaration; but the disadvantage is that in practice the economy is operating according to the market mechanism, the activities of enterprises are multi-industry and multi-field, more and more new expenses are arising that are not included in the list of deductible expenses but also not included in the list of non-deductible expenses according to regulations, leading to different understanding and application between enterprises and state management agencies (audit, inspection, tax). To overcome this limitation, ensure clarity, transparency, facilitate enterprises to be proactive in business accounting, effectively implement the mechanism of self-declaration, self-payment, self-determination of tax obligations according to the provisions of the Law on Tax Administration, the amended Law on Corporate Income Tax has stipulated the conditions for determining deductible expenses and specifically listed non-deductible expenses. Expenses that are not listed are of course included in deductible expenses when determining taxable income. The corporate income tax policy has specifically stipulated 34 non-deductible expenses, including clearly stating that the original price exceeding VND 1.6 billion/car with less than 10 seats, fixed assets such as civil aircraft, yachts cannot be depreciated (except for the purpose of passenger transport, tourism, and hotel business). Regarding funding expenses other than education funding as previously stipulated, which are non-deductible expenses when calculating corporate income tax, this law has added a provision excluding funding expenses for healthcare, funding expenses for overcoming the consequences of natural disasters, and funding expenses for building charity houses for the poor.
For organizations with undistributed income, deductible expenses, in addition to expenses related to economic activities generating income, also include expenses for activities according to charitable and social goals and principles stated in the organization's charter that have been recognized by law.
- Adjust personal income tax deductions.
Compared to the Ordinance on Taxes for High-Income Earners, the Law on Personal Income Tax has added provisions on deductions when determining taxable income for income from business, salary, and wages of resident individuals. Accordingly, this taxable income is determined by: total taxable income minus social insurance, health insurance, professional liability insurance for certain industries and occupations that must participate in compulsory insurance and deductions (family deductions and deductions for charitable and humanitarian contributions).
Maybe you are interested!
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Adjusting Vietnam's income tax under the condition that Vietnam is a WTO member - 22 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Comparison of personal income tax management laws in Vietnam and some countries in the world - 15 -
Deferred Corporate Income Tax Expense Accounting Flowchart -
Law on Corporate Income Tax Management
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The Law on Personal Income Tax also stipulates that allowances and subsidies are deducted from income. In principle, these allowances must be calculated in accordance with the regulations of the Ministry of Labor and other specialized agencies. In cases where there are no specific regulations on allowances and subsidies, the prescribed allowances and subsidies for the State sector shall be used as the basis for deduction. Cases where higher allowances and subsidies are paid must be included in taxable income. For other material benefits that must be included in taxable income: Expenses that are determined to be directly enjoyed by an individual, such as golf course cards, tennis cards with a personal name or assigned to an individual for use, shall be included in the income of the individual in whose name or who uses them. For income from business, income from salaries and wages shall be deducted from mandatory contributions as prescribed such as social insurance, health insurance and family allowances before calculating tax.

2.2.2.3. Adjustment content on income tax rates and tax incentives
- Adjustment of tax rates for corporate income tax.
+ Period from 2007 to 2008: Adjusted to apply a uniform general tax rate of 28% for all types of enterprises (except for the oil and gas sector, the tax rate is from 28% to 50%) instead of the previous tax rate of 32% applied to domestic enterprises and 25% applied to enterprises with foreign investment capital, at the same time abolished the additional income tax applied to domestic enterprises with high profit margins; abolished the tax on transferring profits abroad (3%, 5%, 7%) applied to foreign investors.
+ From 2009 to present: The Corporate Income Tax Law has adjusted the tax rate from 28% to 25%. Due to the impact of globalization, competition to attract foreign investment among countries is increasingly fierce, countries around the world and in the region are focusing on implementing measures to improve the investment environment, in which corporate income tax is one of the main tools and solutions. International trends show that many countries are shifting from providing incentives for many industries and fields to providing broad incentives, encouraging the overall economy with reasonable corporate income tax regulation policies (lowering tax rates), only focusing on incentives to develop a very few key industries and particularly difficult areas. For example, China, along with lowering the corporate income tax rate from 33% to 25%, has eliminated most tax incentives according to the 5-year roadmap, including incentives previously granted to foreign-invested enterprises. For the field, China
59
The country only gives priority to enterprises with high technology and new technology; for localities, there are only tax incentives for enterprises investing in autonomous regions and disadvantaged areas in the West; Malaysia has lowered the corporate income tax rate from 32% to 28%; the Philippines has also reduced it from 35% to 30%.
Therefore, to encourage the overall economy, facilitate the business community to have conditions to increase accumulation, accumulation, more resources to invest in developing production and business and also increase competitiveness with countries in the region, the corporate income tax rate has been adjusted down to 25% along with tax incentive reform.
- Adjustment of tax rates for personal income tax:
+ According to the 2004 Ordinance amending the Ordinance on Income Tax for High-Income Earners, with regular income, there is a distinction between Vietnamese citizens, other individuals residing in Vietnam (referred to as Vietnamese) and foreigners residing in Vietnam and Vietnamese citizens working and working abroad (referred to as foreigners). Accordingly, each group of taxpayers has its own tax rate according to the progressive tax schedule.
+ The 2007 Law on Personal Income Tax stipulates a progressive tax schedule and a general total tax schedule for resident individuals and specific tax rates for each type of income for non-resident individuals for both Vietnamese and foreigners. This shows that the adjustment of Vietnam's personal income tax rate in 2007 has been carried out in accordance with the WTO's principle of non-discrimination.
- From 2007 - 2008:
+ Since Vietnam became a WTO member in January 2007, Vietnam has abolished corporate income tax incentives for enterprises producing textile and garment products for export. For other enterprises with export activities other than textile and garment products, they will continue to retain their current incentives for another 5 years. Accordingly, enterprises operating in the textile and garment sector, enterprises are entitled to incentives due to the use of domestic raw materials if they meet other preferential conditions for corporate income tax (in addition to preferential conditions due to meeting conditions on export ratio, due to the use of domestic raw materials) such as: production in the zone
60
industrial parks, export processing zones; implemented in areas with difficult or especially difficult socio-economic conditions on the List of investment incentive areas; employing a large number of workers... will continue to enjoy corporate income tax incentives corresponding to the conditions the enterprise has met for the remaining incentive period. Enterprises are allowed to choose the option to continue receiving tax incentives and notify the tax authority according to one of the following two options:
Option 1: Continue to enjoy corporate income tax incentives corresponding to the conditions that the enterprise meets (in addition to the preferential conditions due to meeting the conditions on export ratio and using domestic raw materials) for the remaining preferential period according to the provisions of previous legal documents on corporate income tax at the time of being granted the establishment license;
Option 2: Continue to enjoy corporate income tax incentives corresponding to the conditions that the enterprise meets (in addition to the preferential conditions due to meeting the conditions on export ratio and using domestic raw materials) for the remaining preferential period according to the provisions of previous legal documents on corporate income tax at the time of adjustment due to WTO commitments (January 11, 2007).
+ For enterprises with expansion investment, they will continue to enjoy investment incentives for expansion investment projects, but will only enjoy incentives on tax exemption and reduction periods depending on each industry, field, and location that meets the list of investment incentives, and will not enjoy incentives on corporate income tax rates that the enterprise is currently enjoying.
- Period from 2009 to present:
+ Before 2009, CIT had stipulated three (03) preferential tax rates of 10%, 15% and 20% applied for a period of 15 years, 12 years and 10 years respectively from the date of commencement of business; At the same time, it stipulated a maximum tax exemption period of 4 years from the date of taxable income, a 50% reduction in the maximum tax payable for the next 9 years depending on many criteria of industries, fields and preferential locations according to the provisions of the law on investment. CIT preferential policies have had a positive effect in improving the investment environment in the first years of issuance. However, in the face of economic and social development, these preferential policies have increasingly revealed the disadvantages of being spread out and complicated; not meeting the requirements as a tool.
61
Allocate resources for economic development by region and territory, especially in areas with particularly difficult socio-economic conditions. Due to the incentives being spread across both industries, sectors and localities, investors, especially foreign investors, mainly focus on industrial parks, export processing zones or favorable locations in Ho Chi Minh City, Hanoi, Hai Phong, Dong Nai, Binh Duong, Ba Ria Vung Tau, Vinh Phuc, Hai Duong, Hung Yen, Bac Ninh.
Since 2009, to overcome the spread and complexity, ensuring that tax incentives are effective as a tool to create changes in the allocation of resources to encourage investment in areas with particularly difficult socio-economic conditions and a number of important sectors and fields according to the State's development policy, the amended Law on Corporate Income Tax has reformed tax incentives according to the principle of maintaining the highest tax incentive level so as not to affect the investment environment but maintaining a large enough difference compared to lower incentives; narrowing the scope of incentives by industry and field to create the attractiveness of high incentives, specifically as follows:
Apply the highest preferential rate on corporate income tax (10% tax rate for 15 years and maximum tax exemption for 4 years, 50% tax reduction for the next 9 years) for newly established enterprises operating in areas with particularly difficult socio-economic conditions; newly established enterprises operating in key areas including: high technology, research and development, areas being encouraged to promote socialization (education - training, health, culture - arts, sports) and environmental protection. For special cases, a 10% tax rate can be enjoyed for a longer period according to Government regulations.
Apply a tax rate of 20% for 10 years, tax exemption for up to 2 years and 50% reduction for up to 4 subsequent years for newly established enterprises operating in areas with difficult socio-economic conditions as at present. At the same time, remove the tax rate of 15%, the current tax rate mainly applied to projects in the investment encouragement sector implemented in areas with difficult socio-economic conditions, to both simplify and create the attractiveness of the 10% and 20% incentives as mentioned above.
Cases of expansion investment and in-depth investment will be depreciated faster than the normal rate instead of the current tax reduction to ensure feasibility and transparency.
62
The tax incentive calculation period begins in the first year of income generation but not later than 3 years from the date of revenue generation.
+ Corporate income tax also provides incentives for all enterprises: up to 10% of pre-tax income is deducted annually to establish a science and technology development fund, as stipulated in Article 45 of the Law on Technology Transfer to facilitate and encourage enterprises to proactively invest in development, application of new technology, and equipment innovation.
+ On December 27, 2011, the Government issued Decree No. 122/2011/ND-CP amending and supplementing a number of articles of Decree No. 124/2008/ND-CP of the Government detailing and guiding the implementation of a number of articles of the Law on Corporate Income Tax.
Article 2, Clause 2 of Decree No. 122/2011/ND-CP stipulates: “Enterprises that are enjoying corporate income tax incentives due to meeting the conditions for export rate incentives but have their corporate income tax incentives terminated from January 1, 2012 due to implementing WTO commitments may choose to continue enjoying tax incentives for the remaining incentive period corresponding to the actual conditions of the enterprise meeting investment incentives (in addition to the preferential conditions due to meeting the conditions for export rate incentives, due to using domestic raw materials) as prescribed in legal documents on corporate income tax during the period from the date the enterprise is granted an establishment license to before the effective date of Decree No. 24/2007/ND-CP dated February 14, 2007 of the Government detailing the implementation of the Law on Corporate Income Tax or as prescribed in legal documents on income tax. Enterprises at the time of adjustment of tax incentives due to implementation of WTO commitments (end of December 31, 2011).
Enterprises are responsible for notifying the Tax authority of their choice to enjoy tax incentives prescribed in this clause".
The termination of incentives due to meeting the export ratio conditions according to Vietnam's WTO commitments is divided into 2 stages:
Phase 1: Ending incentives for enterprises meeting the conditions according to the export ratio operating in the textile and garment sector, due to the use of domestic raw materials (November 1, 2007);
Phase 2: End incentives for enterprises meeting conditions based on export ratio (except for activities in the textile and garment sector) (December 31, 2011).
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For phase 2, Decree No. 122/2011/ND-CP stipulates: enterprises whose incentives are terminated under the conditions on export ratio can choose to continue enjoying tax incentives for the remaining incentive period (in addition to the conditions on export ratio) according to legal documents on corporate income tax with the actual conditions that the enterprise meets during the period from the date the enterprise is granted an establishment license to before the effective date of Decree No. 24/2007/ND-CP dated February 14, 2007 or at the time of adjustment of tax incentives due to implementation of WTO commitments (ending December 31, 2011).
Thus, according to the provisions of Decree No. 122 mentioned above, enterprises whose export rate incentives are terminated (after December 31, 2011) can choose more favorable incentives than textile and garment enterprises that meet the export rate conditions (end of incentives from November 1, 2007). Based on the provisions of Decree No. 122, it is necessary to guide the conversion of corporate income tax incentives from 2012 for enterprises that are enjoying corporate income tax incentives due to meeting the export rate conditions (except for enterprises that meet the export rate conditions for textile and garment activities) but whose corporate income tax incentives for meeting the export rate conditions according to WTO commitments are terminated. Enterprises that are enjoying corporate income tax incentives due to meeting the preferential conditions on export ratio but have their corporate income tax incentives terminated due to implementing WTO commitments, from 2012, can choose to continue enjoying corporate income tax incentives for the remaining period corresponding to the actual conditions of the enterprise meeting investment incentives (in addition to the preferential conditions due to meeting the export ratio).
Overall, the design of tax rates and tax incentives mentioned above ensures the maintenance of current preferential policies (even higher incentives), creating new incentives for the entire economy. In addition, it has overcome the limitations and shortcomings of the previous income tax policy in terms of complexity, spread and limitations in prioritizing resource allocation for particularly difficult areas. At the same time, it ensures the improvement of Vietnam's investment and business environment in line with the trends of countries in the world and in the region, enhancing the competitiveness of the business community and the economy.
2.2.3. Current status of methods and procedures for adjusting income tax in Vietnam
Through the evaluation of the stages of income tax reform in recent times, we see the trend of applying proactive methods. In 2003, after 5 years of implementing the corporate income tax law (from 1999 to 2003), the Government
64
has reviewed and assessed the implementation of the Law on Corporate Income Tax to submit to the National Assembly for amendments and supplements to the Law on Corporate Income Tax. In which, there are many important amendments drawn from the review and assessment process. However, there are also times when adjustments combine both active and passive methods. Using both methods will have more reasonable income tax adjustment policies. In 2007, when Vietnam became a member of the WTO, we had to fulfill our commitment to abolish the incentives of the Vietnamese Government in encouraging exports. Therefore, we had to issue Decree 24/2007/ND-CP of the Government and Circular 134/2007/TT-BTC of the Ministry of Finance, which abolished incentives on tax rates and tax exemption periods for exporting enterprises. However, in the process of researching and promulgating tax policies to implement commitments, we have also proactively reviewed inappropriate issues to continue to improve, and proactively reviewed the list of industries and areas with investment incentives to ensure incentives for reasonable resource allocation.
Adjusting income tax must rely on many surveys and opinions to select appropriate content before issuing adjustment documents. Therefore, management agencies periodically have preliminary or final summaries of the implementation of income tax policies in order to make timely adjustments. On the other hand, cases with concerns or inadequacies in income tax policies are often collected by relevant agencies for investigation and adjustment.
For legal documents issued by the National Assembly, the signing stage is the step where the Government submits them to the National Assembly for comments. The National Assembly's Finance and Budget Committee will meet to review them first, then the National Assembly will discuss and contribute comments. If there are many comments, the drafting committee will study and report on the explanation and acceptance plan. Based on the draft Law that has been revised after receiving the opinions of National Assembly deputies, the National Assembly will vote to approve the draft law. After the National Assembly approves, the President signs the order to promulgate the law, then the law will officially come into effect.
2.2.4. Impact of income tax adjustment in Vietnam under the condition that Vietnam is a member of WTO
2.2.4.1. Impacts of income tax adjustment in Vietnam under the condition that Vietnam is a member of WTO
- Impact of corporate income tax on budget revenue.


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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